Hotel Indalo Park in Santa Susanna

I’m going to be as fair as I can be but I was extremely disappointed considering this is classed as a 4 star hotel. I’ll start on a positive. The location is great 10 minutes walk to the beach, nice strip of shops and restaurants. The reception area is clean and welcoming the lounge area is nice and relaxing and clean. Rooms are very small and basic, some rooms have very old TVs some newer, no tea and Coffee refill offered through the week in my room. No extra blankets or pillows in the wardrobe so on arriving late the first night I was freezing and the heating wasn’t working. I asked reception for extra blankets the next day. Most of the staff were friendly and helpful but no one offered any information about what was available or on offer in the hotel, ie the indoor pool, (which you have to give 20 euro deposit for towels) or what activities are available and where to find out information. The food was absolutely awful Breakfast was ok but everything on the hot plate is cold. Best option is freshly cooked omelette because at least it’s hot. Dinner was even worse, cold food, no clear labels most nights so you’re playing a guessing game. Some salad bowls pre prepared were clearly more than a day old and not freshly prepared with wilting bad salad leaves which is disgraceful. I’m vegetarian there was a dish labelled baked aubergine covered in cheese I assumed it was veggie but when I took a bite it had meat in it, so not good. The paella had meat in it and wasn’t clearly labelled as having meat in. My daughter was starving the whole week so even though I paid for half board I had to spend more money on dinner for her every night. The pool and area is clean and the aqua aerobics lady was great 👍🏽 Unfortunately I wouldn’t return.