Sumus Stella & Spa in Pineda de Mar

Let’s start with the positives. Hotel was very nice, very modern and very clean. Location was good, less than 10 mins to the beach and close to shops, bars and restaurants if you needed them. But that's where it stops! We like fully inclusive because everything is taken care of. Unfortunately it wasn’t. Fully inclusive was very complicated at the hotel. In fact there was actually an All inclusive Plus which added to the confusion! Usually fully inclusive means you get to drink and eat most things in the restaurant and bar but that was not the case in the Sumus Hotel. And even more confusing, what was on offer in the bar wasn’t necessarily the same as the restaurant! There were numerous times that we realised the staff had brought out different drinks to what we ordered and we worried we would get charged for them. And the food in the bar was very limited. You couldn’t even get a packet of peanuts without being charged. We’ve never been to an all-inclusive where not all the food was available to the all-inclusive customer. And to finish it off, the food was awful, awful, awful. Yep the fruit and salad was nice as you’d expect because the staff didn’t need to do anything to them. But the vast majority of food was either under cooked or over cooked. And then out left for ages. This without doubt is the worst food we’ve ever eaten at a hotel. We even had to eat out at another restaurant because we just couldn’t eat any more of the awful food. This hotel doesn’t deserve the high rating it has.