9.1
Excellent
394 USD
Book now

Hotel City in Zermatt

🌍
Switzerland, Zermatt, Neue Kantonsstrasse
● Center: 500 m
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Standard Triple room
3 x
Standard Triple room
Wireless internet and private bathroom
Beds:
View more
deals
Standard Double room
Standard Double room
Wireless internet, shower and private bathroom
Beds:
View more
deals
Standard Double room with balcony
Standard Double room with balcony
Wireless internet and private bathroom
Beds:
View more
deals
Superior Double room
Superior Double room
Wireless internet and private bathroom
Beds:
View more
deals
Deluxe Double room
Deluxe Double room
Wireless internet and private bathroom
Beds:
View more
deals

Description

Design-hotel is located in the quiet Vista of Zermatt. Built from natural materials from the Zermatt region, the entire hotel radiates a cozy, homely atmosphere, but at the same time modern atmosphere.

Location: in a quiet area of Zermatt Viesti. Train station and the Bahnhofstrasse with its numerous shops and restaurants can be reached within 10 minutes on foot. The nearest ski lift is about 1.5 km Distance to nearest airport: Geneva - 255 km, Zurich - 265 km.

The hotel has 27 rooms.

Pets are allowed.

On the hotel territory: lounge, Breakfast room, garden, terrace, ski storage, Laundry, bar

The distance to ski lift is 1.5 km.

The distance to the nearest airport is 255 km.

Policies and conditions

  • Child policies: Children aged 10 and above are welcome at this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are allowed Fee: Contact the property for details
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: Visa, MasterCard
  • Check in time: 15:00-20:00. Check out time: 08:00-10:30.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Booking.com 
Booking hotels at the best prices
official partner of
Booking.com

Services and facilities

General
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Ticket assistance
  • Express check-in/check-out
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • All Spaces Non-Smoking (public and private)
  • Upper floors accessible by elevator
  • Reception desk
Rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Smoke Detector
  • Cable TV
  • TV
  • Hairdryer
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Linens
  • Toiletries
Services and amenities
  • Ironing
  • Laundry
  • Safe-deposit box
  • Concierge services
  • Shoe shine
  • Luggage storage
  • Telephone
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
Internet
  • Free Wi-Fi
Transfer
  • Transfer services
Languages Spoken
  • German
  • English
  • French
  • Multi-language staff
Tourist services
  • Tour assistance
Recreation
  • Hiking
  • Fishing
Parking
  • No parking
Pool and beach
  • Beach/pool towels
Business
  • Meeting and presentation facilities
Sports
  • Cycling
  • Golf course
  • Fitness facilities
  • Gym
Beauty and wellness
  • Doctor
  • Massage
  • First Aid Kit
Kids
  • Playroom
Winter sports
  • Ski storage
  • Skiing
  • Skiing Off-site
Pets
  • Pets allowed

Street view

Video: Hotel Phoenix, Zermatt, Switzerland

Map

Reviews

Cleanliness
Amenities
Location
Service
21.09.2025 Nishad
Extremely friendly staff and very cozy hotel. Will return here in the near future
17.08.2025 Guest
Nice buffet breakfast
01.06.2025 Guest
10 minutes away from the train station, there is a short uphill road, the room terrace can see the Matterhorn, clean and tidy, breakfast is normal, the staff is kind, but it's a pity that the hotel does not provide microwave ovens and water kettles, there is hot water, but it is not available until you go to the basement
29.05.2025 Guest
Cosy hotel with matterhorn view from balcony. The breakfast spread is superb, love the variety of cheese and coffee machine.

Located near to train station, about 7min walk. Accessible to the main street as well. Fabulous hotel!
25.05.2025 Guest
Hotel staff was very friendly. Location was good and near the Zermatt town. View from room was great.
09.10.2024 tippa
It's a bit of a walk on the way back. It's more convenient to call a car. If the weather is cold, I recommend calling a car to go in. The bed is small and nice.
08.10.2024 Natdanai
There is construction in the area, which makes the view look a bit better.
15.07.2024 Guest
Hygiene: Very clean, cleaned every day
Facilities: Very complete, with coffee machine, but no slippers
Environment: The room is very warm and relatively large
Service: The waiter is very enthusiastic, but after 9 pm, there is an access control and you have to swipe your card to enter the hotel.
14.06.2023 Guest
There was no refrigerator, so I had to eat what I bought immediately, but the hotel was clean and the breakfast was delicious!
The breakfast was buffet style and the coffee was very good.
12.04.2023 Guest
Excellent 3-star hotel with comfy and clean room. It is simple to go around by foot, and the station is only a 10-minute walk away. Booked a room with a spectacular view of the Matterhorn. Breakfast is delicious. The hotel staff is attentive.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

POIs near hotel

museum
Matterhorn Museum (11 min)
Matterhorn Museum exhibits Zermatt’s cultural history and mountaineering heritage, open daily with an entrance fee.
attraction
Entrance Gorner (2 km)
Entrance Gorner is an attraction open daily from 09:15 to 17:45, providing access to nearby points of interest.
ruins
Ruin (5 km)
This site features historic ruins, reflecting past structures without detailed historical records.
attraction
Golden Spot (5 km)
Golden Spot is an open-access attraction operated by Gornergrat Bahn, open daily from 08:00 to 17:00.
viewpoint
Gornergrat (5 km)
Gornergrat is a mountain viewpoint in the Swiss Alps, accessible by railway, known for panoramic views of surrounding peaks.

Frequently asked questions about Hotel City

How much does it cost to stay at Hotel City?

The cost of staying in Hotel City depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 394 USD. Enter your dates to see the exact offer prices.

Which sights are located near Hotel City?

The nearest sights are: Gornergrat railway (5 km), Gorner Glacier (7 km) and Matterhorn (9 km)

Which room categories are available in the Hotel City?

You can book Standard Triple room, Standard Double room, Standard Double room with balcony, Superior Double room, Deluxe Double room in the hotel. Please check room availability by choosing your dates

Are pets allowed at Hotel Phoenix?

Yes, pets are welcome at Hotel Phoenix, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How to get to Hotel Phoenix from the nearest airport?

The nearest airport is Sion Airport, located straight line distance from hotel: 38.9 km away.

What’s the cancellation policy at Hotel Phoenix?

The cancellation policy at Hotel Phoenix depends on your room type and booking terms.

Wrong hotel description? Tell us.
X