Matterhornblick, Hotel in Zermatt

Genuine hotel. Clean. The rooms though small are neatly done. Mine is a small attic room. The double rooms seem to be better placed. The interiors in the reception are beauty. You feel warm and welcomed here. The staff is too good and and ready to help you. I will love to stay here if I ever come back. I recommend this. Location is too good. Breakfast is basic yet healthy and fresh with smiling staff around.

Thanks to Matterhornblick. God bless you.

This is probably a solid 3 star hotel but was a 5 star experience. Location can't be beat, service was efficient and friendly. And the room was so unique, so comfortable. The minimalist, wooden space with the skylight - a bit of matterhorn in the background. I could have stayed here an entire week and been happy.

Lovely hotel in the center of Zermatt, run by a friendly Swiss family.
The rooms are very clean and warmly decorated, the staff were very friendly and helpful. Good, extensive breakfast.
Very nice wellness and fitness facilities!
Highly recommended!

I had a wonderful stay at this hotel in the center of Zermatt! The service was very good, especially thanks to Tim who welcomed me. The breakfast was delicious with a great variety. The cozy atmosphere throughout the hotel made me feel right at home. The spa area was a perfect place to relax after a day of exploring. I would say the best place to enjoy your holidays in Zermatt.

Beautiful hotel in the center of Zermatt. Beautiful entrance with a very friendly welcome. We were greeted by the son, Tim, and his girlfriend, Sigrid, who showed us around the hotel and helped with activities in the region. They were very helpful! They even spoke several languages when we met them with other guests. The wellness area is fantastic! There are plenty of opportunities to relax in the sauna, steam bath, a special experience shower, a whirlpool… There's also a well-equipped fitness center! Beautiful hotel in a beautiful region and super friendly reception.

Where to begin? Let's see... I have literally over 50 years experience visiting Zermatt; first trip when I was about 8 years old with my father...and now I am 65. In 1997, my wife and I chose to honeymoon in Zermatt and then returned each year for about 15 years...we took a few years 'off' then - partly because we moved and were busy getting acclimated to a new home, etc. But this year we returned - and in fact returned to the Matterhornblick Hotel, where we have stayed about 12 times or more. But why here? The hotel is owned and operated by the Julen family...a true family business...which means that they care about EVERY detail because - well, they work for themselves for one thing...and more important, they take great pride in their hotel, facilities, service, cleanliness...food...friendliness...you name it. Not to mention that they are lovely people that we now consider our good friends. The breakfast is perfect - everything you could need or want is right there every morning - fresh and varied. They do not have a full restaurant - thankfully - we prefer to dine out at night. And at breakfast (unlike so many other hotels) things are relaxed...come down in your slippers...no 'formal' vibes here...if you want linen table cloths and waiters in starched shirts...stay at one of the 5 stars...but we prefer to be in a relaxed atmosphere... The rooms are spotless and SUPER comfy. We always stay on the 4th floor with views directly to the Matterhorn from our balcony. The new spa is gorgeous - modern and again, spotless. Completely remodeled after last year's floods, it is everything one could ask for...for fitness and for apres ski relaxation. The new ski room is the same, offering lockers for all guests...and boot heaters! The location is perfect - right in the center of Zermatt but off a side street so it is not as loud and raucous as the main drag...thankfully. And a two minute walk gets you on the bus to the base of all of the ski lifts...super convenient. But without doubt, the finest thing about this place - and the reason we return every year - is the family. Kerstin, Beni, Tim and Vera (and Milo!) are to be complimented on their hard work, welcoming vibes and just plain friendliness - they take care of us - and will take care of you...truly a family business is the best way to go. They care. We will be back next year - but I'd better get my reservations in before you do! Vielen danke...bis spater!

We stayed in the Chalet Ritz part of the hotel, and our room there was clean, cozy and comfortable. It was on the attic level, so there were a lot of stairs up - be aware there is no elevator in this building. The room had a slightly lower ceiling height because of the eaves, but it wasn't a problem for us (might be a problem for tall people!) and we had a skylight with a clear view of Matterhorn so it didn't feel cramped or dark. The room was simply furnished, but had good storage and everything we needed. The bathroom was small, bright and modern. Price was reasonable for location and the busy time of year. Hotel is in a great location in the middle of Zermatt with easy access to restaurants, transport, etc. Max 10 min walk to the train station. Chalet Ritz is set back from the road, so it's very quiet and calm at night. Staff were friendly and helpful. Breakfast was ok, fairly standard for Switzerland: breads, croissants, cheese, cold cuts, jams, birchermuesli, yogurt and fruits. You could also make hard-boiled eggs. There is also a lounge area with a small bar and a fireplace. You can leave your bags at the hotel after check-out, but there is no dedicated luggage room, you just leave your things in the lobby. I know it's Switzerland, but I'd prefer a more secure area. Overall, we enjoyed our weekend at Chalet Ritz/Matterhornblick and would be happy to visit again next time we come to Zermatt!

It is a very nice place to stay in Zermatt, right in the centre of the town by the church with great views and warm atmosphere! Great hosts and staff!