Chalala Samui Resort in Chaweng Beach

2 starrish hotel pretending to be luxury resort. Tiny pool only suitable for small children. Only place in thailand that gave us water in refillable bottles, so couldn’t use it as we didn’t know how bottles were cleaned and what water was used. Place is pretty noisy from kids running around and screaming, bar next-doors, boats coming and going, traffic on road and nearby airport. Sea unswimmable without wading 300-400 meters to where it becomes deep enough. Internet not working in room and big restaurant almost empty every night while nextdoor was full.

Apparently other people are having similar experiences. Crazy that management trows out names disregarding peoples privacy. But that’s why this is not even worth 2-stars. Like person mentioned we also felt watched by management on there many camera’s around the hotel, also employees where watched and clearly felt uncomfortable at times we spoke to them, so after all our feeling was true.

Also a lot of the positive reviews feel fake after visiting the hotel. The way management handles things they probably made a lot of the reviews theirselves.

First, the hotel claims to be a four-star establishment, but they only provide two reusable glass bottles of drinking water in the room. The front desk mentioned that if we ran out of water, we could refill them at a water station located at the reception area.

Second, there is no in-room phone to contact the front desk. For any issues, we had to physically walk down to the reception, which involves going through an outdoor area without air conditioning or elevators.

Third, there were no basic amenities provided, including toothbrushes. There were no signs indicating where to get supplies or how to request them. By the time we realized this, it was already late at night, and there was no staff at the front desk.

Overall, I feel this hotel is absolutely not worth the price and should not call itself a star-rated hotel. At best, it could be considered more of a guesthouse.