Huay kaew Palace 2 in Chiang Mai City

The staff is warm and welcoming

The room is clean and peaceful place to stay

Everything was good for the price, the location, staff, rooms size, beds and pillows comfort… but three things here :

there were tiny little ants in the room, some on the bed. Not many but still. I am sure there is something they can do about it.

It seems cleaning needs improvement because there was used Qtip in the room on the floor when I arrived.

The other thing is that there is no toothpaste and toothbrush and slippers in the room. For a room more than 1000 baht a night in CM, I think it would be nice to add them to the rooms.




The location, staff, breakfast, rooms

The hotel is quiet distant from the main street. But overall facility is great.

Pretty great. Has breakfast and restaurants nearby too.

There's quite a lot of facility such as laundry machine, swimming pool, snack selling. Good lacation nearby restaurant amd drink.

People are the heart of any business. My family and I have now stayed at Huay Kaew Palace 2 on three separate occasions over a period of 10 years. For me, we keep coming back because the service provided has always been excellent. I will not speak for others, but I have never had a negative interaction with anyone associated with HKP2...ever. Focusing on our most recent stay, we arrived late on the evening of the first night of our reservation. The check in process took less than 15 minutes. The room and amenities were adequate for our purposes. The room was immaculately clean. The wifi and the television worked (although we did not use the television much). When we left, if we dropped off the key card at the front desk, our room would be cleaned while we were out. The desk and housekeeping staff are good at their jobs and always had a pleasant demeanor.

Over the years, one change has occurred that I wish would come back -- in the past, a breakfast buffet was available. This is no longer the case. I understand that there are good reasons why this might be the case, but I enjoyed having breakfast in the downstairs lobby at the beginning of the day in the past.

We travel to Thailand for one reason -- family. Our family in America s 7; our family in Thailand is 15. My wife's parents, her brothers and their wives and children all live very close to HKP2 and the hotel acts as a meeting place and central location from which all other activities originate. I foresee returning to the Huay Kaew Palace 2 as often as we travel to Chiang Mai as long as the standards of service remain as high as they have up to now. I have no negative opinions in relationship to my stays at this hotel.