Hotels in Thailand

Spacious room, well-equipped. Direct, level access via a bridge from the hotel elevator to the MRT. The infinity pool is lovely with shaded seating areas. Pleasant pool bar, good service. Good breakfast buffet with a wide selection. We loved the location; just one MRT stop away, you're on the Chao Phraya River with either express boats or tourist boats, which offer convenient access to many attractions

Good hotel with a great pool with views. The water could be a little bit warmer. The room was spacious and had an amazing view. Would definitely come back.

Fitness: The hotel's swimming pool is my absolute favorite. Surrounded by skyscrapers, it's shaded in the morning, perfect for lounging on a chair and enjoying the breeze – that's what a holiday should feel like. This hotel truly made my Bangkok trip so enjoyable. The gym facilities are also well-equipped and very clean, and they even provide bananas and apples, which is a really thoughtful touch....

We had a great stay at Eastin. The location is incredibly convenient — you can easily reach major shopping centers and top attractions. Another highlight was the pool area: it was never crowded, and we could always find available sun loungers, both in the morning and evening. A huge plus is that breakfast starts at 6 AM, so we managed to eat before taking the metro to the airport for our morning flight...

The location is excellent, but the hotel rooms feel a bit dated. Overall, I'd still recommend it, especially if proximity to transport is a priority. However, if the surrounding environment is more important to you, you might want to consider other options.

A pretty good hotel, highly recommended by my sister. It's right by the subway exit, which leads directly to the hotel, super convenient. I was too busy to check out the infinity pool, but I imagine it's quite nice. The environment is pretty good, and the room is quite spacious. It's an older hotel, but I felt secure staying there. There were quite a few foreigners. The hotel breakfast was also good...

As a five-star hotel, the Ascott truly excels with its incredibly thoughtful service. The infinity pool with its Bangkok city skyline views is stunning, and the facilities, both inside and outside the rooms, are top-notch. It was a really fantastic stay.

The location is quite convenient, and overall it was a good stay. The pool and room were great. The breakfast at the high-rise restaurant had a fantastic ambiance and a wide variety of options, though the food quality could use a slight improvement.

Great experience at Ascott Embassy Sathorn. Front office & service staff were so attentive & efficient, probably one of the best Ascott properties we had stayed at so far. Loved the gym!

Very nice hotel. Bed super comfy. Breakfast intercontinental and Asian - very good with nice views. Pool refreshing. Gym equipped very well and professional. Would recommend!

I was very satisfied with my first stay at this hotel. The room was clean, tidy, and spacious. The rooftop restaurant had a great ambiance, and all the staff were incredibly warm and polite. A special shout-out to the dark-skinned, big-eyed gentleman at the front desk who spoke Chinese; he was exceptionally polite and even helped me book a restaurant – thank you! On the first day of Chinese New Year...

The hotel's location is decent, but there aren't any restaurants nearby, and even the 7-Eleven is a bit of a walk. The room amenities are complete, but housekeeping didn't clean the room on the first day, nor did they restock supplies. I called three times to request them, but they still didn't bring everything I asked for.

Was there with family, and the hotel is nice. Staff is friendly

This hotel was quite good and located in a quiet and calm suburban area which was apparently the embassy suburb in Bangkok. The service at the hotel was very good. The facilities were very good with a special mention going out to the gym which was huge for a hotel gym and had a lot of new Technogym equipment. The pool was also very big. The room service was prompt and efficient however the flavour...

Very nice pool with direct sunlight. The staff is so helpful and always try their best to accommodate our requests.

The facilities are a bit old but well-maintained, and the service is quite good. There are plenty of dining options nearby, which is very convenient. My kids loved the hotel pool, and the food at the poolside restaurant was delicious. The hotel also has a tennis court, but it's hard to book a slot.

The room was a bit small, but the environment was great and the service was attentive.

My stay exceeded expectations! The hotel's location is super convenient, the room was spotless and cozy, and the bedding was really comfortable. The front desk staff were incredibly warm and professional, and even offered helpful travel tips. Breakfast had a great variety and tasted delicious. It's excellent value for money, and I'd definitely choose to stay here again.

Location is perfect for shoppers

Great place right in the heart of Bangkok very clean and quiet with pleanty of markets and food every where

Our hotel stay was exceptional!! The staff went out of their way to ensure it!! The hotel itself is beautiful - traditional thai architecture, with a very warm feel. Our room was spacious and clean. We enjoyed the outdoor pool and other hotel facilities. The location was amazing - very central, in the heart of the shopping district. But above all, it was the staff at the hotel who made us feel at home

There's a night market right outside the hotel, so it was convenient. However, driving is a nightmare around there since there's too much traffic. Also, their parking lot is supposed to be open until midnight, but the lights were already turned off by 6 p.m.

Great location. Close to all markets. Beds fairly comfortable. Good pool. 8 padded sunbeds available. Breakfast not hot. All hot dishes were cold. Smoking area in pool area. No Ashtrays or bins provided. No lighting at night. No restaurants in hotel. If you get the top floors, room gets cleaned after 4pm.

I think this place is underrated It seems to have been built a long time ago and is not popular anymore, but I really liked it The staff are so sweet, and there aren't many guests, but I liked its vibes

The room was generally clean. I originally booked a superior room but upgraded to a deluxe room on arrival for an additional fee. The only slightly inconvenient thing is that you can't modify your booking once it's made. There were a lot of Chinese guests at the hotel. The breakfast buffet had a good variety and the food quality was decent. In the evenings, there are plenty of food stalls around, and...

30 minutes from the airport. They offer Chinese options for breakfast, and the service is consistently good.

Great place to stay if you're going to a concert at Rajamangala National Stadium! This was my 4th time staying here, and I’ll probably come back again. We originally booked a triple room with breakfast for 3 people, but when we arrived, we were given a Pool Access Room instead. The staff said it was an upgrade. Luckily, one of our friends couldn’t make it, so there were only 2 of us staying, and it...

Amazing hotel! I stayed here for the Blackpink concert, and I was so excited to see a Lisa standee right when I walked in! The hotel breakfast had a great variety, offering Chinese, Western, and Thai options. The hotel environment is fantastic, and the beds were all clean and tidy. The front desk staff were also wonderful! 100% recommend!

Very good and clean, plus there's a gym and a pool. The items sold in the hotel shop aren't overpriced either. Recommended!

This hotel offers great value for money, I booked it for a friend near their home! They were very satisfied with their stay!

The hotel's location is good, within walking distance to Kata Beach, and there are many foreign residents around. The hotel breakfast is average; I've been to Phuket many times, and for this price range, this hotel's breakfast is the worst, though it's still edible. The hotel's environment and hygiene are good, very clean. The floor-to-ceiling windows are also very comfortable. The hotel charges 2...

Traveling solo, I'd really recommend this hotel. Even though the facilities are a bit old, the environment is nice and the room is very spacious. It's also super convenient. I suggest everyone book their rooms through Trip.com – it's genuinely cheaper than other platforms and offers many benefits.

Good Hotel. Large rooms, small terrace, bathtub/shower that floods the bathroom floor due to shower head lack of adjustability. Lots of choice for breakfast but most of it is bland. Thai dishes without chili and propor seasoning. No doubt adjusted to the clientele's preference. 80% of the customers here are Russian.

Nothing special. Looks like is first line on the beach but it is not. You have 7min walk. Breakfast was average the same everyday. Bed was comfortable.

Friendly staff with good facilities. Provides beach/pool towels for your use and conveniently located at Kata area. Don’t provide toothbrush and toothpaste but you can buy them at the 7/11 nearby

Excellent stay and great value for money. The rooms are spacious, clean, and truly worth more than what we paid. The washrooms are also excellent—modern, well-maintained, and very comfortable. The staff are extremely friendly and helpful, which made the stay even better. The pool is fantastic, especially for families with kids. Overall, this place is exceptional for families, offering plenty of space...

The hotel needs renovation, the rooms are outdated, the breakfast for Europeans has no choice and every day the same meal. Great location. Welcoming staff Great swimming pool, great view from the room

The hotel was really clean, the staff was friendly and the food was good. I really love the ambiance at the pool side

They have toothbrushes, but you need to ask for them at the front desk. The hotel is a bit older, but the elevator is quite fast, and the location is decent. The filtered shower head was already yellow and black after two people showered. The twin room wasn't two separate beds, but rather two mattresses on a single bed frame. The deposit can only be refunded in cash on site; if you pay by credit card...

On the first day, my room faced an open-air bar, which was very noisy. After discussing it with the front desk via the platform, they moved me to a room further away from the bar on the second day. The staff were incredibly friendly and efficient in their service. The infinity pools on the 24th and 27th floors are absolutely stunning; watching the sunset there while lounging by the pool is incredibly...

Nice location Good breakfast Friendly staff Okay room Partial sea view But Request high floor but got Fl.14. (From 24-27) Noisy night, not sure where the noise came from. The hotel provided ear plugs for everyone though The roof top pool need to pass quit a busy bars.

Great location, but the room decor definitely didn't live up to the price... Wouldn't recommend it... The bedding was really mediocre. Next time I'll try a superior room during the off-season to see how that goes!

What a wonderful stay we had for 6 nights . Staff , service location and the food was delicious. Everything about our time here was excellent, the gym was adequate enough for workout and the we even attended some of the fitness classes that were well run. The breakfast was full of selections of food choices , coffee teas and juices . Will definitely come back again Thank you to all the staff but...

Great location right on the beach . Nice stuff . 4 great pools with plenty of sun beds . Reasonable prices at the bar and message . We really enjoyed our stay . I think the only problem is noise in the uploading area next to building #1 side facing the sea. We had a room there (1302) and it was very noisy at night and morning , but the stuff changed us for another room straight away after our complaint

Lovely hotel right by the beach. Good breakfast and friendly staff.

The hotel is right in front of the beach. Although there are many pools it was always crowded. Most guests are older and groups like TUI fill up the hotel. The place is a bit run down. My shower did not work properly. The air-conditioning was terribly loud. Overall I think they should be cheaper. Good was good and reasonably priced. The staff were very friendly especially Josh from the restaurant...

Everything was according description. The hotel wasn’t modern but in everything was in good working condition.

The smell of the room wasn’t fresh at all. Smell like sewage. Room was dusty and wasn’t clean as same as glasses. Just experienced the most ridiculous in-room service ever. Ordered a bucket of ice and it costs 50THB plus another 50THB as a delivery fees to the room. I asked the staff and been told that if I didn’t want to pay i had to walk to pick up myself. Thats in-room service!!. There weren’t that...

Best hotel the hospitality was good the pool was good and we enjoy every moment we love to come bako

Like this place a lot, room is big and clean and the bed is so comfortable

The hotel is perfect for traveller that need a relaxing holidays

The breakfast was very enjoyable, the food was tasty, and the service was good. It’s convenient because there’s a Seven Eleven nearby, and the hotel offers various services inside as well. In terms of location, it’s very convenient—about a 15-minute walk to the pier, and also close to Bangla Street. The downside is that the room cleaning seemed a bit lacking.

I was very satisfied with my stay at Sawaddi Patong Hotel. The hotel is clean, comfortable, and the staff are extremely friendly and helpful. We were pleasantly surprised when the hotel automatically upgraded our room — such a lovely and unexpected gesture! This trip was to celebrate my birthday, so I’m truly grateful for the extra care and kindness. It made my stay even more special. Another great...

Nice 4 star hotel with fantastic location. Can get everything within walking distance. But, no king size bed. Just combined 2 single beds. Like the 2 swimming pools , so that not crowded

Excellent place and great location. Excellent service and friendly staffs. Very helpful staff. Great foods and delicious meals. I used to came here to this hotel in 17th years ago. Even if now there change the owner but here they are still look after us a very well done even if some building are they renovating at a moment but they are still giving and looking after us in a very good quality. We are...

We stayed at Andamantra Resort in Phuket during our Thailand trip in 2023. The view from our ocean-facing room was absolutely stunning — waking up to the sight of the sea was the highlight of our stay. We had booked through Agoda, but on arrival, the reception initially offered us a room at the back on top of the hill. After we mentioned it wasn’t what we booked, they moved us to the correct ocean...

We had a wonderful stay at Andamantra Resort and Villa Phuket. The ocean view from our room was amazing, and the bathtub in our booking made our stay extra relaxing. The location is perfect—close to beaches, the city, malls, and local markets. The staff made our experience even better. From the front office to the bell boys and the restaurant team, everyone was friendly and professional. A special...

The view from my honeymoon suite was breathtaking! Other than the pleasant sound of the call to prayer from a nearby mosque (which is brief & only 5x a day so don’t worry,you’ll barely notice it), a very quiet stay! The only inconvenience was having to call for transport and then walking downhill from the reception to the unsheltered motorcycle lots every time I want to leave. Thereafter,coming back...

We had a wonderful stay at Andamantra Resort Phuket! The location is beautiful with stunning views and easy access to the beach. The rooms were clean, spacious, and comfortable. A special mention to Kang from the staff—his service was truly outstanding. Always helpful, polite, and made sure we were comfortable throughout our stay. Thank you for making our trip even more memorable! Highly recommend...

An incredible stay at this hotel! Everything came together: a magnificent setting, a relaxed yet lively atmosphere, and, above all, a top-notch team. Special mention to DJ, a truly exceptional employee: always in a good mood, ultra-professional, super attentive, and with incredible energy. He knows how to put guests at ease and create a friendly atmosphere from morning to night. It's rare to meet...

Love this hotel! I really love the environment — very natural and calm. I stayed in a villa. The room looks a bit old, but it’s big and I like that it has a bathtub and direct pool access. My baby loved it! Breakfast was delicious with many varieties to choose from. I also love the kids club — very clean and well maintained. The staff named Wee (not sure if I got the name right) was very kind and...

The hotel is a bit far from the beach; you can take a car to the entrance and then walk the rest of the way.

This was a nice hotel. A little off the Main Street so it is quiet.  The hotel provides a short ride to the Main Street (very convenient.). Breakfast buffet is pretty good. Would stay again.

🌟 A Seamless and Memorable Stay Despite arriving late at night and in heavy rain, checking in was absolutely smooth and problem-free. We had reserved two connecting rooms, but we were pleasantly surprised and delighted to receive an upgrade to a spacious suite with three rooms and three bathrooms for our family. This upgrade made our entire holiday exceptionally comfortable and enjoyable. Because our...

What a beautiful modern hotel. Large King comfortable bed. Spacious wardrobe and bathroom. I enjoyed the Gym facilities, very up to date. Afterwards 20 mins in the Sauna to relax and a Thai beer at the pool bar. The staff is very polite and ofcourse very well spoken English by all of them. Apologies in advance, I'm not a very good photographer.

I booked this hotel mainly for my daughter’s birthday, drawn by the kids’ splash pool — but it was closed the entire week without any prior notice, explanation, or alternatives. This was a big letdown, as the pool was the main reason for choosing this hotel. On arrival, the lobby felt temporary and cheap, but it didn’t affect our stay. Our first room had a strong smoke smell despite a non-smoking...

Wonderful hotel, location perfect, loads of choices of sunbeds, getting 2-3 towels and fresh water and icecream, nice nearby places to have wonderful food, staff extremely friendly, breakfast over the top (including everything one can possibly think of!)

Excellent services, good location and very clean I definitely will come back to this hotel when I visit Hua Hin again.

Hua Hin Marriott Hotel is very nice. The staff are friendly and polite, the rooms are clean, and the beds are super comfortable. It’s also lovely to sit on the balcony and observe hotel life. The hotel has three different pools and easy access to the beach. It’s also very quiet and peaceful. There was one minor issue that slightly spoiled our stay. On the day of our arrival, when we wanted to take...

The hotel service was excellent. We stayed for three nights, and it happened to be my husband's birthday. The hotel staff even left a cake when they cleaned our room, which was a very thoughtful touch! It's perfect for a family vacation, especially the hotel's beach where you can enjoy the sea breeze, sunbathe, and swim – it's incredibly relaxing. The breakfast was good, and serving until 11 AM is...

## Room: The room was spacious enough. We booked a pool access room, which was indeed much more expensive on weekends, but perfect for families with children. ## Facilities: Overall, the facilities were great. The adult pool had good vegetation coverage, ensuring plenty of privacy. The circular children's pool was a highlight, with multiple play areas for kids. ## Family-Friendly Score: Perfect!...

⭐️⭐️⭐️⭐️⭐️ A Perfect Getaway — Hua Hin Marriott Resort & Spa Exceeded Expectations! If you’re looking for a little getaway from Bangkok, I would recommend Hua Hin over Pattaya any day — and the Hua Hin Marriott Resort & Spa is the perfect place to stay! From the moment we arrived, the front desk staff went above and beyond to make us feel welcome and comfortable. Their warmth and attention to detail...

The room was clean and quiet, and the location was convenient.

The hotel gym is on the fourth floor and is fully equipped. The free weight area and the machines are in two separate spaces, and there's even a fantastic ab machine! It's a dream come true for fitness enthusiasts! They also provide free bananas for a quick carb boost.

The Chiang Mai Marriott is located outside the Old City, but the location is still quite good. It's about a 10-minute walk to Tha Phae Gate and Warorot Market, and about 15 minutes to Chiang Mai Gate. The hotel is right above the Chang Khlan Road night market, which has tons of street food every night. Getting around is super convenient, whether you take a tuk-tuk or a ride-hailing service. The basic...

The hotel's location is super convenient, close to everything with plenty of bars, convenience stores, and street food stalls nearby. The room facilities and cleanliness were also good. However, it's definitely not cheap; even during the off-season, it was still over 1000 per night.

The hotel's location is great, the surroundings are lively, and it's within walking distance of the old city. There are various restaurants, massage parlors, and a night market nearby. The hotel breakfast is also good with a wide variety of options.

Came to Chiang Mai for New Year's Eve and, by chance, booked this place. The location is excellent, right above the night bazaar, making it super convenient for food, entertainment, and massages.

The facilities are a bit old, but it's a well-established hotel known for its excellent service and quick response times, plus it's conveniently located. On our first day, while waiting for a taxi to go out, the concierge staff kindly gave my child a small teddy bear, which made my kid incredibly happy.

The hotel is a bit old, but everything else is great. The location is truly central, surrounded by shopping malls, and the service is excellent. The Erawan Shrine is right outside. Staying here gives you a real city vibe.

My favourite hotel. The best breakfast. I’m lost for words.Love

Excellent service and the location is very good. They provided nearly everything that i needed in the room. One of those old school grand hotels which is a rare beauty.

Next to Four Face Buddha Temple so very convenient to stay there

## Prime Location & Accessibility * This is an established luxury five-star hotel situated in the heart of Bangkok's commercial district. It's right next to the Erawan Shrine, and within walking distance to Siam Paragon, Central World, and Big C. The Chit Lom BTS station is just a stone's throw away, making both taxis and the Skytrain incredibly convenient for getting around. * Ideal for business...

The gym is very well equipped. The service is excellent. The food is wide spread.

This was our second time staying at the InterContinental Bangkok, and once again, it exceeded all our expectations. We chose this hotel to celebrate our anniversary, and the experience was absolutely unforgettable. The hotel kindly upgraded us to the Royal Suite, the biggest room in the hotel. It was stunning and spacious, and it made our celebration feel even more special. A very special thank you...

Facilities: Overall pretty good, just too short a stay to experience everything. Cleanliness: Clean and tidy. Environment: Convenient for shopping and transportation, beautiful surroundings with lots of great food nearby. Service: The staff were very friendly. The snacks in the room weren't clearly labeled, so my colleague thought they all had to be paid for! 😝😝😝

The hotel's location is very convenient, and the breakfast is plentiful. Among the hotels in this area, the value for money is quite good. However, the room we were given faced the road, and even on a high floor, the soundproofing at night wasn't great, so it was a bit noisy.

Good location, close to shopping, staff service is good, but the small thing in the room should be fixed. One of the cabinet doors can't be opened, I think it's broken, it's closed with a screw. I advise.

Centrally located, making shopping and getting around very convenient. Although the hotel room is in a bustling area, it's surprisingly quiet at night, and the bed is very comfortable. The service is excellent too. I'll definitely stay here again next time. Five-star rating!

Very good location. Direct connection to BTS. Breakfast was good. Will come back again.

Location was very fantastic as it was right next to Onut BTS station. This hotel was linked to an eatery mall and even had a bridge connecting to Lotus Hypermarket. That’s a win. The frontline staff Ms Pui was very accommodating as to grant us complimentary late check out. Really appreciate it as our flight was rescheduled to late evening. During check in, another frontline staff (I didn’t jot down...

The location of the hotel is very convenient. When you walk into the hotel check in, the personnel are very polite. The hotel room is clean and fully equipped. The breakfast buffet of the hotel can be tried, which is still good. There are night markets and shopping malls nearby. I stayed for 5 nights in a row. It is very good. I will come again next time

It was a pretty good stay. The food was okay. The location is awesome because it's right next to the shopping mall and BTS, so it's super easy to get around.

The room was just right for two people. It's in Bangkok and very clean. The location is convenient, with direct access to the MRT station. There's an authentic night market downstairs. It's about 7-8 MRT stops from Siam, and getting a taxi to the airport is quite easy if there's no traffic.

Good location just right at on nut bts station connected to century mall. Breakfast has a good collection. Bed was comfy. Would stay again

Lovely hotel, i love everything about it

Excellent! It's clean and hygienic. The hotel is located just off a small road right by Patong Beach, so the location is great and it's quiet. I got a room with direct pool access on the quieter side, which was super convenient. The breakfast spread was plentiful. For dinner, you can choose one appetizer, one main course, and one dessert, and the menu changes daily. Some items, like certain beef steaks...

The location is great and is priced accordingly. The staff is super friendly and the rooms are tidy and comfortable. The pool area is fun and the pina colada was pina colada-ing. The breakfast offered healthy and nutritious foods and the seating was comfortable and plenty. Our only concern was the thickness of the wall between rooms. Our room had a connecting door to the next door. We could hear our...

The hotel was great, with a swimming pool right downstairs and a very clean room. The only downside was the air conditioning, which was really noisy. Just a short walk from the hotel, there's a main road lined with restaurants and bars. It's also very close to the bar street. Overall, I was very satisfied.

This is a top notch hotel with instant access to the pool rightbout your back door. Nice pool bar with happy hour prices. The beds here are so soft and comfortable. The shower is awesome and there is a large tub too. A refrigerator and a safe are available. Good TV with a few English/American movie stations. The staff are very helpful and went out of there way to make sure we had directions, a place...

with pool view at the balcony, great service. just hard to book taxi going back to the hotel because of the heavy traffic going to patong from afternoon til evening. they keep on cancelling order

We stayed at this AIYARA GRAND for 2 nights and I would certainly say the rooms were clean, cleaning staff was prompt and daily cleaned our rooms. I did not have to interact much at the reception except for CheckIn and CheckOut. We checked-out before time as we had something planned, but the checkout time is mentioned at the reception, so do not delay else there is extra charge. They have a room to...

Stayed here for a few nights. Nice place. The room was great and very clean. The staff was great and even showed me the room when delivering bags.

We stayed here for a few nights early January 2026. Our arrival was very welcoming. We were advised that we had to leave 1000 baht deposit for the room which would be refunded so long as we left it as we found it. It’s a really large hotel with I think five buildings we were in building three on the fifth floor. Our room was quite spacious approximately 45 m². The bed was enormous super comfortable...

I stayed at Aiyara Grand from 20th December to 23rd December and, as always, it was a wonderful experience. This was my third stay here, and the main reason I keep coming back is because the hotel is consistently clean, comfortable, and well-maintained. The **salt-water swimming pool is great** and really adds to the overall experience. The hotel itself is fabulous in every sense — the rooms are neat...

I come here one more time and they give me a upgrade. Thank you

Overall the hotel is okay place to stay. Easy Baht bus to either Walking Street or Jomtien area. The room is very roomy and I got the ocean view which was a plus. Two things they really need to work on: 1. The door closing sound is so loud. Guests who party and come back at 2 3am will wake you up closing the 🚪. 2 bathroom sewer smell is terrible. You leave the room and come back without an AC, smell...

We had a great stay. From check-in to check-out, it was a fantastic vacation. The Robinson team does a wonderful job. Thank you!

Hotel up to Robinson Club standards! 👌 Great sports activities and excellent service. The food was also incredibly delicious.

Outstanding hotel with the best food we have ever enjoyed in a resort and top class sports facilities. Evening entertainment is a little limited but tjat wasnt pur reason for booking.

All staff very nice Nice place and hotel

Robinson Khao Lak is a beautifully landscaped beach resort 1.5 hours north of Phuket International Airport. It's "out of the way" of the heavily touristed Phuket island and that's the main reason I selected it. The service is good but not exceptional. Same with the amenities. The breakfast that is included in the room price is really good. The maid was really nice and provided us with extra bottled...

Excellent sprawling property. Well kept and with many many facilities. Veyy helpful and responsive staff. Huge beach front - excellent for bathing. If I had to find a fault then I would say that the AirCon in dining sitting area was very poor and ineffective. evena after requests it remained hot in side. Also the lobby itself in not airconditioned - it can be very warm and uncomfortable with mosquitoes...

Location is strategic. The room is spacious and very clean. Staffs are friendly and helpful. Kids love the water park, so much fun! Breakfast provided with variety of choices. Overall the resort is good and satisfy. Recommended to stay!

Let's be honest, over 80% of the guests at this Phuket hotel are white Caucasians and Russians. The security is quite good. This hotel is very friendly to white people, with very few Asian guests. The breakfast is quite rich and caters mostly to Western tastes. My child enjoyed it, but I imagine older Chinese guests might not be used to it. The bread is delicious, but the coffee is terrible. The Thai...

I had the most valuable time over at Phuket Emerald. The staffs are great - from the front desk, to the breakfast table and concierge, Eak - he’s very helpful! The breakfast variety is good. Staffs are friendly and helpful. The pool is very great for kids, though a little cold at times but it’s ok because the weather is hot. And it’s about 5-7 mins walk to the beach, cross a small road that’s...

The rooms in this hotel are spacious, but the cleanliness inside the room isn't great. The towels felt really dirty and were quite grubby. The disposable toothbrushes were the shedding kind. There's a kids' playground and a pool, but the pool has a lot of stairs, so you need to be very careful as it's easy to get injured. I saw many children get hurt, including my own child who injured their foot....

Overall satisfied with the hotel amenities and location. Will stay again the next visit.

This hotel is perfect for families. The rooms are spacious, and having direct access to the pool from the room is super convenient for kids to swim. Plus, there's a water park! It's also very close to Karon Beach and there are plenty of dining options nearby. Overall, it's a good stay.