Phuket Emerald Beach Resort in Karon
✅ Spacious and clean rooms with large bathrooms including bathtubs and showers, praised for comfort and brightness. ✅ Excellent location directly across from Karon Beach and close to amenities like 7-Eleven and restaurants. ✅ Kids enjoy the water park and pools, with multiple pools featuring slides and a dedicated kids’ club. ✅ Friendly and helpful staff members, especially noted at the front desk and breakfast area. ✅ Free parking and complimentary beach towels and sun loungers add value. ❌ Some guests reported inconsistent room cleanliness with issues like stained linens and dirty towels. ❌ Air conditioning units can be noisy and ineffective in some rooms, affecting comfort. ❌ Pool designs include many stairs and rocky edges, causing safety concerns for children. ❌ Breakfast quality and variety have mixed reviews, with some guests finding it more suited to Western tastes and not fresh enough. ❌ Some guests experienced aggressive upselling of tips and additional charges, including for pool activities and extra children. ❌ Soundproofing is poor; thin walls and floors allow noise disturbances between rooms.
Rooms and prices
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Description
Phuket Emerald Beach Resort is a modern five-star property built in 2022, situated directly across from Karon Beach on Phuket's west coast. The resort comprises ten buildings arranged around multiple pools, including a water park with slides both for children and adults. Families will find extensive kids' facilities such as two children’s pools—one featuring a slide—a kids' club for ages 4 to 12, and a playground located on the restaurant's second floor. Guests can choose from room types including Deluxe and Family rooms with pool views or direct pool access, some specially equipped for guests with disabilities. The resort offers a restaurant serving international cuisine from early morning until late evening, a poolside bar, fitness center, massage services, and free Wi-Fi throughout the 16,000 sqm property. Parking and beach towels are complimentary, and a shuttle bus runs twice daily to Patong Beach. The hotel maintains a 9.1/10 rating with particular praise for location and family-friendly amenities, though some reviews note issues with room maintenance and service consistency.
Location
Phuket Emerald Beach Resort is located at 202/19 Beach Road in Karon, just across a small road from the public sandy Karon Beach, offering immediate beach access. The resort is about 29 km from Phuket International Airport (HKT). Nearby, guests will find several dining options including Si Sawat Restaurant (147 m) and Restaurant Bai Toey (164 m). A 7-Eleven convenience store, massage shops, and a pharmacy are within a short walk, enhancing guest convenience. The hotel is also close to Karon Plaza and a lively night market, providing additional food and shopping venues.
Tips
- When booking, request a room on a higher floor to avoid noise and humidity issues reported on lower levels.
- Bring your own hairdryer as the provided one is basic.
- Budget extra for tipping housekeeping and pool activities, as some guests report these are expected.
- Use the free shuttle to Patong Beach for a change of scenery.
- Arrive early for breakfast to avoid crowding.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: American, Vegetarian Buffet [Mon - Sun] 06:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the number of rooms you book. The charge is THB 3,000.00 (approx. US$93.56) per room. This property accepts cash and credit cards The deposit will be returned to the original account of payment within 14 days after check-out.
- Pets: Pets are not allowed
- Service animals: Service animals are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Air conditioning
- Elevator/lift
- Smoking areas
- Smoke-free property
- Security guard
- Gift shop
- Garden
- Television in lobby
- Fire Extinguisher
- Outdoor furniture
- Reception desk
- Room service
- Cable TV
- TV
- Slippers
- Toiletries
- Ironing
- Laundry
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Bottled water
- Kettle
- Free Wi-Fi
- Picnic area
- Sun Deck
- Parking
- Beach shuttle
- Water park
- Swimming pool
- Beach facilities
- Water fun
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
- Fax and copy machine
- Conference Hall
- Fitness facilities
- Gym
- Children swimming pool
- Pets Not Allowed
The hotel is located on first line from the shore.
The nearest beach is located on the distance of 0 m. It takes 0 minutes To the beach!
Beach view
Video: PHUKET EMERALD BEACH RESORT. ТАЙЛАНД. Самый продаваемый отель на Пхукете с детскими площадками
Map
Reviews
There are some morning activities that kids will love. However, I was genuinely shocked that they charge a tip for folding elephant towels. If you stay for seven nights and don't tip, they won't clean your room. Calling them or hanging the 'do not disturb' sign doesn't work. As soon as you pull out some Thai baht, they'll clean it immediately. A small tip gets a basic clean, while a larger tip gets a thorough clean with fresh sheets. The staff are extremely friendly to white guests, but their attitude towards Asian guests is just so-so. Picture three shows the hotel's fifth-floor rooftop, where you can watch the sunset over Karon Beach.
The breakfast variety is good. Staffs are friendly and helpful.
The pool is very great for kids, though a little cold at times but it’s ok because the weather is hot. And it’s about 5-7 mins walk to the beach, cross a small road that’s all. Pay about 200 baht for 2 deck chairs.
After the hotel entrance, u can find a 7-11, a massage place, pharmacy and many restaurants.
Will stay again the next visit.
The Air Conditioning: The AC unit in our room was extremely noisy and barely cooled the space. Despite reporting this to the staff, they were unable to fix the issue.
Breakfast Experience: While there was a variety of food, it simply wasn't tasty. Moreover, the dining area was constantly overcrowded, and we had to wait for a table every single morning. To make matters worse, seating is only available outdoors, which is completely impractical on hot or rainy days.
Outrageous Pool Policy: There was an activity at the pool that required an additional fee. This is absolutely absurd, especially since our room opened directly to the pool area. Why should guests be charged just to access the pool if they don't wish to participate in a specific activity? Pure audacity.
Poor Hospitality: On our final day, we received a phone call early in the morning just to 'remind' us to check out. It felt unwelcoming and gave us the feeling they just wanted us out as soon as possible.
Bottom line: Do not stay here. There are much better options for your money
Hygiene: There was a cockroach in the room, which startled me. The cleaning wasn't great either. I gave the staff 200 (currency unit, e.g., baht/yuan) as a tip to fold an animal towel, but they just took the tip and didn't do it.
Environment: The location is decent. There are plenty of places to eat nearby. A 7-Eleven is right to the left, and a night market is to the right, which is perfect for food and drinks.
Overall, it's okay. Given the location, I think this hotel is acceptable if it's under a thousand (currency unit). If it's more expensive, I'd look elsewhere.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Phuket Emerald Beach Resort
What types of rooms does Phuket Emerald Beach Resort offer?
The hotel offers Deluxe Double rooms with pool view, Deluxe Pool Access Double rooms, Family Triple rooms with pool view, Family Pool Access Triple rooms, and Grand Family rooms with pool view.
Is Phuket Emerald Beach Resort suitable for families with children?
Yes, the resort provides two children’s pools (one with a slide), a kids’ club for ages 4 to 12, a children’s playground, and family-friendly rooms including pool access options.
How close is the resort to Karon Beach?
The beach is just across the road, approximately 50 meters from the hotel, providing easy access to the sandy public beach.
Are pets allowed at the hotel?
No, pets are not allowed at Phuket Emerald Beach Resort.
Does the hotel provide shuttle service to other beaches?
Yes, there is a shuttle bus that goes to Patong Beach twice daily.
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Hotel prices for: June - July 2026 calendar
The average hotel price this month is 105 USD The best time to book is June 10, with rates starting from 83 USD





































































