DoubleTree by Hilton Phuket Banthai Resort in Patong
✅ Rooms with direct pool access praised for convenience and comfort. ✅ Staff consistently described as friendly, professional, and attentive, with special mentions to individuals like Timmy and Annie. ✅ The breakfast buffet noted for good variety and quality, with some guests appreciating the healthy options. ✅ Location is highly rated for being close to the beach and nightlife while remaining quiet. ✅ Pool bars receive positive comments for atmosphere and happy hour pricing. ❌ Ongoing renovations caused noise disturbances and dust, especially on lower floors. ❌ Some rooms have issues such as noisy air conditioning and worn furniture. ❌ Guests reported thin walls and noise from neighboring rooms with connecting doors. ❌ Limited halal food options at breakfast noted by Muslim guests. ❌ Lost and Found service described as inefficient and poorly communicated in one review.
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Description
DoubleTree by Hilton Phuket Banthai Resort is a large 4-star hotel established in 2006 and renovated in 2013, offering 290 rooms across a single 4-floor building. The hotel features three outdoor pools, a spa center, beauty salon, and two conference halls accommodating up to 120 guests. Rooms range from Deluxe to Premium and Villas with up to three bedrooms, some offering balconies or direct pool access. Families will appreciate on-request cribs, babysitting services, and children's facilities including high chairs in the restaurant. Dining options include one main restaurant and three bars, with breakfast served as a buffet daily. The hotel maintains a high cleanliness and service rating of 9/10, providing air conditioning, free parking, WiFi in the lobby (paid), and laundry services. Pets are not allowed, but service animals can be accommodated on request. Guests receive a welcome cookie at check-in and can enjoy easy access to fitness, massage, and sauna facilities onsite.
Location
Located in Patong, Thailand, DoubleTree by Hilton Phuket Banthai Resort sits just 80 meters from Patong Beach, across a road from the public sandy shore. The hotel is 24 km from Phuket International Airport. Nearby landmarks include Bangla Road, approximately a 5 to 10-minute walk away, known for its nightlife and dining. Within 100 to 400 meters are several restaurants such as Tropicoza, Rodizio Brazil Phuket Steakhouse, and Bang La Seafood. The hotel’s position offers a quiet setting despite proximity to lively entertainment areas, with shops and cafes within easy walking distance.
Tips
- If you prefer quiet, request a room on the side away from renovations or with pool access.
- Bring earplugs for potential noise from neighboring rooms due to thin walls.
- Use the hotel’s pool bars during happy hour for good value drinks and a relaxed atmosphere.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 06:30-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is THB 1,000.00 (approx. US$30.47) per night. This property accepts cash and credit cards The deposit will be returned to the original account of payment .
- Pets: Pets are not allowed
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, JSB, AmericanExpress, UnionPay, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- Smoking areas
- Currency exchange
- Smoke-free property
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Reception desk
- Non-smoking rooms
- Room service
- Fridge
- VIP room amenities
- Cable TV
- Minibar
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Bathrobe
- Slippers
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Poolside bar
- Bottled water
- Kettle
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- English
- Multi-language staff
- Japanese
- Tour assistance
- Barbecue grill(s)
- Barbeque
- Parking
- Swimming pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Public beach
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Gym
- Massage
- Beauty services
- Babysitting and childcare
- Pets Not Allowed
The hotel is located on second line from the shore.
is located on the distance of 80 m. It takes 1 minute To the beach!
Street view
Video: DoubleTree by Hilton Phuket Banthai Resort SHA Plus, Patong Beach, Thailand
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Reviews
We stayed at DoubleTree Phuket for three nights and had a great experience overall. The hotel arranged a newly renovated room for us, which we really liked. However, since lower floors were still under renovation, there was some noise starting from around 8 AM. To make up for the inconvenience, the hotel offered us complimentary breakfast — a thoughtful gesture!
On the second morning, the sound of metal being moved woke us up early. It was a bit disturbing, but understandable due to the ongoing work. On the third morning, I casually mentioned the noise to a staff member (who I believe was the manager), and he immediately offered to help us move to a more convenient room. After discussing with our friends, we were pleasantly surprised when the hotel contacted us and upgraded us to a ground-floor room right next to the pool. We were very satisfied with the new room and truly appreciated the hotel’s attention to guest comfort.
The service at this hotel was outstanding. The location is also excellent — just steps from the beach and close to Central Patong. Everything you need is within walking distance.
We highly recommend this hotel and look forward to visiting again once the renovations are complete!
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Frequently asked questions about DoubleTree by Hilton Phuket Banthai Resort
How far is DoubleTree by Hilton Phuket Banthai Resort from Patong Beach?
The hotel is located about 80 meters from Patong Beach, which is a public sandy beach across a road.
Are there family-friendly facilities available at this hotel?
Yes, the hotel offers babysitting services on request (for a fee), children's high chairs in the restaurant, and cribs available upon request.
Does the hotel provide direct pool access rooms?
Yes, some rooms such as Deluxe Pool Side and Premium with Pool Access offer direct access to the pool.
Is WiFi included in the room rate?
WiFi is available in the lobby area for a fee; it is not stated as free in rooms.
What dining options are available on-site?
The hotel has one restaurant serving buffet breakfast daily and three bars, including pool bars with happy hour specials.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 86 USD The best time to book is August 8, with rates starting from 71 USD




































































































































