5 star hotels in London

The hotel itself is very special and the staff are friendly and attentive in an unassuming way.

Amazing hotel for afternoon tea. Had an old friend from the USA come to visit and we started at Parliament Square, walked through St James Park to Buckingham Palace and then to the Goring Hotel for afternoon tea. It was her first time in London and was an absolute treat. The sandwiches were all very tasty, balanced, and unique. The scones and cakes were lovely. A great selection of tea, and tea service...

It was really nice, right when we walked in the restaurant the Hostess Sofia was so sweet and she definitely deserves a raise. Overall the service and food were wonderful would definitely recommend and meet Sofia if you want top service.

The service was exceptional, the hotel was beautiful, and we've found our new favourite hotel in London.

Everything was as good as anticipated. Wonderful staff and great ambience. A special word of praise for Bella on Reception.

What can I say...we had our wedding at the Goring 3 weeks ago. Absolutely outstanding in every way. Staff amazing, rooms fantastic, service incredible, decor perfect, food delicious. Many of their team have shown passion and care for what they do. What an incredible place. Trying to find an excuse to have another big event there again. Thank you - Love James & Jenay

Fabulous hotel with friendly helpful staff. Stunning interior with lovely bar.

We stayed here after our wedding over the road at Camden Town Hall. Staff were wonderful, they made up our room with a decorations and a gift, and the breakfast was delicious. Thoroughly recommend.

Beautiful restaurant reception and great access for St pancreas station. Annoyed at the charge for internet usage. The login leads you to a paid access. Designed to paying a higher rate for access. Very poor

Such a beautiful hotel and really attentive staff. Hopefully visit again soon. Really well connected for public transport and great safety on the entrance at night time.

Best hotel I have ever stayed in. All the staff were so friendly and attentive. We were celebrating our anniversary and they made it extra special

Beautiful old building and very helpful and friendly staff.

The room was a bit small, but the location was great and the service was excellent.

Mandarin service as usual is great even though Hyde park location is a bit worn out, staff very helpful

Amazing! love it so much with its location, cleanless, service and tasty breakfast!

Very satisfied with everything.

There is no charger socket on the bedside table, so it is inconvenient to charge your phone. The mini bar menu is very hidden... The location is very good and the service in the lobby is very enthusiastic.

Good services and the food are good.

You can expect good location and clean modern room. 3 issues noted depending if you can lice with them: 1) room was dark, no view and cabinet light not working 2) request not to stay on second floor, staff said there’s special plumbing on second floor due to age of the building. It makes quirking noise which made the room spooky 3) drinking water bottles were quite small and be prepared to make special...

Location is perfect and accessible to all places. good staff service

The pillows are too soft. Soho is very crowded.

The hotel room is quite good. Although the toilet is leaking, it was promptly repaired and the service attitude of changing rooms is particularly good.

Hands down the best hotel we've stayed so far this year. Location was perfect and accessible to all places, the bars were beautiful, rooms were clean, but most importantly the staff was exceptional. From the day we checked in until leaving a week later they have taken great, great care of us. Well done team, we'd love to come back soon

Great atmosphere, friendly staff & fabulous food!

Absolutely beautiful. Staff were friendly and accommodating. Will be coming back!

Service: The service was exceptionally good.

The hotel was a good boutique style hotel. Rooms were a decent size and had all the main amenities needed.

My stay at Nobu has been wonderful. The location is great. And despite having construction across the street, the noise has been minimal. Some rooms could use some more lighting, especially on the lower floors, but the rooms are modern and chic. But the best part of the experience has been the staff. First, Errol, the concierge, has been lovely. He is extremely helpful and has a kind manner about him...

The services I use: - Breakfast, it was nice and tasty, but service very slow, no welcoming or explanation how the breakfast works. - Spa, I upgrade my treatment, the therapist was very good, receptionist, not at all. - Room service it was very nice, tasty, attentive service. Just a couple of things, the room I got had not phone signal at all (I don't know about the rest of the rooms), and the "early...

Whilst aesthetically this hotel is very picturesque and it’s clean and comfortable, and in a great location, there’s a fundamental issue with the staff to customer and inter departmental communication, which has the customer feeling the need to step in to resolve issues and chase for clarity. It feels like an issue of style over substance. The spa receptionist that took our booking seemed untrained...

Excellent data only criticism double bed is to small and there space to upgrade the bed to kind size

The hotel's location is great, near Buckingham Palace and not far from Victoria. It's a bit small but very charming, and the staff are incredibly friendly. It has a stylish vibe. However, some of the facilities are a bit old. The shower definitely needs an upgrade – after a shower, the bathroom floor is flooded, and the water temperature is inconsistent, constantly fluctuating between hot and cold...

I prepaid for two nights through Trip. At checkout an unauthorised payment of £498.92 was taken. I challenged this and was assured a refund was coming but it would take two working days. In the early hours of the following day a further two unauthorised payments of £498.02 were taken. In total, just under £1500 was taken from my account without my permission. I contacted Rubens Hotel. They accepted...

Impeccable service. Staff goes above and beyond to make sure our stay is the best it can be. Location is amazing. Close to everything.

Absolutely everything. But the staff was just amazing. Helpful, all smiles, cheerful, welcoming!!!! And the staff thy cleaned our room. One lady said she was Russian and not much English but she smiled and the room was always done up well.

The room wasn't large, but it was very luxurious and cleaned daily. Although there was a charge, it was worth it. It's right next to Buckingham Palace. The welcome snacks were especially delicious, and the staff were incredibly welcoming, greeting us every day. We ended up giving them coins as a tip. There are breakfast shops on both sides of the exit, each with a different style. Rose, the lady across...

We’re very satisfied with the king suite room we stayed overnight & very nice breakfast too. The staff were polite & friendly.

Service was good. The hotel view is very nice and the food is also very good. Location was fantastic.

The setting is beautiful, and the location is very peaceful. The room is spacious, and it's conveniently located right where the Uber Boat drops you off. I'll definitely be back.

Very satisfied. The hotel offers great value for money and good service. The room was spacious enough, and the breakfast was delicious. While it's a little bit far from the city center, this was acceptable overall since taxis are very convenient. Definitely recommended for its excellent value.

A nice hotel with spa and swimming pool, but the location is not so convenient and not much restruant nearby

This is my third time at this hotel and it always beats my expectations! All you expect and more from a lovey and classy hotel.

Excellent location and the staff’s is incredibly attentive

It was brilliant experience, nearby shopping center, excellent services provided, food variety and halal food already available.

We stayed in the hotel for 3 nights. To summarise, it is a fabulous hotel located very conveniently right next to Marble Arch tube. Service was impeccable. The rooms are beautifully laid out and the amenities are luxurious. We had breakfast at the restaurant on all three days. We also ate lunch on one day. Although the vegetarian choices were limited, food was excellent. We were served by Vivian and...

We had an amazing stay at the hotel . We had a pleasant and fabulous server mr.vivian at the breakfast everyday. Mr. Vivian was friendly,helpful and provide an amazing service. We enjoyed talking to him

A quiet, comfortable, and very clean hotel with excellent service, a great location, and a very delicious restaurant, especially the employee Vivian.

I stay here every time I go to London on business. I especially like the rooms with the balconies.

There is a bar inside the hotel and they serve great Martini with great vibe!

I had a wonderful stay at The Bloomsbury Hotel during my recent visit to London. The hotel is beautiful, perfectly located, and very well maintained. The rooms are clean, stylish, and the beds are extremely comfortable. The breakfast was excellent, with a great selection and high quality. What truly stood out was the incredibly friendly and attentive staff — from the reception team to the porters...

Great location, lovely bars and the jazz down stairs was an added extra. Really good cocktail

Nice hotel，staff are friendly and helpful. Very central location inLondon, easy access to underground station and British museum. But the alley next to the hotel can be kind of sketchy during the night time. I understand that is nothing the hotel can do, it is more like a London public safety thing. but I do want to remind people who want to stay at this hotel to be careful especially at the night...

We’ve stayed here twice and enjoyed the stay both times. The common areas—the lounge, the Corral Room, and the speakeasy—are all great. The service is very friendly and fantastic. The hotel is centrally located for doing a lot in London & you can walk to many destinations. The rooms both times were small. Our only really complaint is that the bathrooms were too small and there was very limited...

We were in London just for a few days to catch a couple of shows and enjoy a little break away. Booked the Bloomsbury as it looked nice. Importantly it was well located within walking distance of many sights and close to an underground station for wider exploration. The public areas were very comfortable beautifully decorated, cosy and, more traditional places to chill and relax rather than, minimalist...

Hyatt Regency London Blackfriars is a great choice if you prefer a quiet and peaceful location while still staying well connected to central London. The surroundings are calm, making it ideal for families or travelers who want to relax after a busy day in the city. In terms of accessibility, the hotel is about a 5-minute walk to the underground station, which makes getting around London very convenient...

I had an amazing stay from start to finish. The room was spotless, the bed was comfortable.

Good! Great location and friendly staff.

The service was amazing. Dinesh was attentive and super kind. Although I arrived early, they arranged for both early check in and offered me an upgrade at a certain price. The room was massive for London standards and I was pleasantly surprised.

Wonderful location, 2 minutes walk to underground and just next to Tesco

Hotel was new and nice. Location a little far from the center.

Amazing stay with great service, room was large and comfy, bathroom had heated drying rack and mirror. Free ginger and honey tea, and cookies in the lobby, would love to come back for another stay. Walking distance to lots of theatres and shopping area.

pretty good spot to be in london especially this area londons still new to me

Hotel was clean. Small things are big things - such as having refreshing ginger drink and a hand towel at the elevator waiting area.

The lowest category room is VERY SMALL. And the “city view” is not a city view but instead it is an inner “courtyard” view which basically means facing a wall. The rooms facing the park are lovely, but the other rooms are really awful

Great location, 15 - 20 min walk to shopping areas. Close by are restaurants of which a couple are open from 6am, so helpful when one is jet lagged and want to grab a bite at the wee hours in the morning. Train station is a 20 min stroll across the park which is pleasant. Of particular mention is the service; after a tiring day it was nice to come back to bright smiles all around. Service at reception...

I was very satisfied. Every staff member was very welcoming. The breakfast was also very good. The hotel is in a good location. I will choose this hotel again when I visit London next time.

There might be a reason why I tend to return to this hotel?

I had an absolutely wonderful stay at The Kensington Hotel and truly could not recommend it more. The location is fantastic, with excellent Tube access and easy walking distance to Chelsea, Notting Hill, and Hyde Park. It made getting around London incredibly convenient. Each morning we enjoyed a delicious breakfast, beautifully served in a lovely setting that felt calm and welcoming. I stayed in...

The location, hotel facilities and services are all quite good.

The Kensington Hotel is a lovely place to stay. The room is on the smaller side, but it’s comfortable and well kept, and the location is excellent. What really makes the stay special is the staff , everyone is kind, attentive, and makes you feel genuinely looked after. I felt safe, welcome, and well cared for throughout my stay. On top of that, the restaurant is top-notch, with excellent food and a...

The two of us came for afternoon tea at The Kensington on 12 December for a 3pm booking. We chose it as, at certain times, they have a very talented artist who paints your experience, which really appealed to us. It was a really nice experience in a beautiful hotel. We had afternoon tea for two, a couple of champagne cocktails, a couple of glasses of champagne and a couple of bottles of water. The...

Thankyou for a wonderful lunch in your gorgeous restaurant. We were four old friends getting together for Christmas. Every member of staff we encountered was kind and welcoming. Daniella our waitress was so attentive and full of good advice regarding the menu. We loved our drinks in the cosy bar afterwards. A perfect end to our day. This was our second visit and we will be back for a third!

What an excellent hotel. The room was immaculate, spacious, and offered an incredible view that truly enhanced the stay. The spa area is impressively large and located in a separate building, which adds to the sense of tranquillity. One thing to note is that you do need to step outside in your robe and slippers when heading to the spa from your room. The gym is fully equipped with high-quality equipment...

Amazing stay at the hotel! The staff went above and beyond and upgraded our room which was fab

Spacious room with river view. Very friendly and kind staff members- the concierge staff made us feel so welcome and helped make our stay a memorable one.

A really pleasant stay and really good service. Ighodalo on the front desk was particularly helpful and kind and made my stay. Spa facilities were really good and food was decent.

Room was good condition, clean and spacious. All the staff were nice and helpful. Hotel however is overpriced and absolutely not worth £300 a night, minibar prices are okay for soft drinks. Spirits very expensive. Restaurant lacked choice and was £20 for a small bit of stone bass.

Room was spotless, The use of the Virgin gym facilities was fantastic. Staff were very helpful and brough a kettle to the room when asked. It was very quiet on Friday but sadly it was noisy and difficult to sleep on Saturday night due to the cars racing around outside the hotel in the underground area of canary wharf. Better to be on the River side that the city side of the hotel during the weekend

This hotel made it impossible for me to choose any other hotel.I really love this one

My second stay was again perfect. The breakfast was excellent in variety and quality, the waiters were attentive, and the reception was very welcoming. 10/10

Opposite Trafalgar Square, the location is very good, the hotel is very clean and tidy, the decoration is also good, there are free drinks and water in the room. The service staff is very good.

Good location, just opposite the art museum, about 10-15 minutes walk to Chinatown. Except for the small room, everything else is good

Apart from the good location, there is nothing special about it. It is very unremarkable. The facilities in the room. No one replenished the small soap. No one replenished the toothbrush. No one replenished the bath salt. The quilt was asked for an extra quilt on the first day, but it was taken away on the second day. Compared with this price, the cost performance is very low

This hotel has a great location. It is located in Tradaga Square in the heart of London. However, apart from the location itself, the other software is very lackluster. If I hadn't been doing business nearby, I would have definitely changed hotels. First of all, the room cleaning process - bath salts were provided on the first day, but they were not added later. Also, a quilt was added in the middle...

Good location and bay friendly hotel.

The room is spacious and neat. Excellent room service includes evening bedding.Hotel's breakfast is wonderful and super tasty.The hotel staffs are very helpful and nice.

The room is spacious and neat. Excellent room service includes evening bedding.Hotel's breakfast is wonderful and super tasty.The hotel staffs are very helpful and nice.

Excellent location, room is beautiful

Sofitel London St James is centrally located in Piccadilly Circus. It is convenient to get to everywhere. The tube station is very close, providing access to the Piccadilly line as well as Bakerloo lines. Technically you can go from Heathrow to the hotel almost painlessly on Piccadilly line (if u avoid the working traffic) The building is a classic, the design is modern and very well maintained. It...

Great location and excellent service.

The staff service was excellent, having put birthday items in my room for a birthday trip on my part. Balloons, a card, slice of cake and "happy birthday" written on the mirror were lovely touches. The room was lovely, and the steam room inside the shower an outstanding feature that should be sold more actively.

Front desk staff were great!! Very helpful with directions from the hotel into central London. The room was lovely,and very comfortable bed. Roof top bar was a bit disappointing,not a great choice of drinks and limited seating unless you are eating,we were told that it is run independently from Virgin. Overall nice hotel but unfortunately during our stay there was a very bad smell,damp and musty in...

Very nice hotel. Got a room upgrade, thought room would be bigger than what it was, but all very nice and would stay again.

We had a fantastic stay- everything was perfect, from the staff being friendly and endlessly helpful, gorgeous and comfortable room and incredible food, service and views from the 7th floor bar/restaurant. I was not able to try the pool but will next time. From now on we will only book Virgin hotels. The BEST!!!

Amazing service, very stylish decor! Our second time staying in a virgin hotel and both times we have been blown away!

From the excellent welcome from Pedro who gave a lovely warm but professional welcome talked through everything a credit to the hotel on giving such a first impression . The hotel I would highly recommend from the staff to rooms the standards were amazing

Lovely hotel great location and wonderful staff. The bar is great too and we enjoyed breakfast. We’ll definitely come back.

We stayed at Brown’s Hotel my husband and myself, and the whole experience was absolutely amazing. On entering the hotel our suitcases were swiftly swept away and delivered to our room, reception staff were very friendly and helpful and took us up to our room and showed us our room and made sure we had everything we could possibly want. Our cocktails were excellent and I really recommend the Singapore...

The afternoon tea at the Brown's Hotel was a truly wonderful experience. Everything was beautifully prepared, absolutely delicious, and served with great attention to detail. My girlfriend and I enjoyed it immensely and felt very well looked after throughout. The staff were exceptionally friendly and welcoming. We would especially like to mention Ranjata, who did an outstanding job and made our visit...

Wonderful setting, excellent food and service, the live music set the tone beautifully. We were very touched that staff remembered we had had to cancel an earlier booking.

One of the most delightful and friendly hotels we have stayed in. Tastefully furnished throughout and with exceptional staff who make sure everything is in place. And in an excellent location.

Excellent stay at this ideally located hotel staff were brilliant I could not have asked for a better experience Defo be back

I got a room upgrade for free and it was very nice. I will use this hotel again.

The hotel staff, especially Kamalin, were very friendly and kind. They helped us change rooms.

This hotel has a fantastic location paired with excellent facilities, comfortable rooms, and genuinely attentive service. Everything about the stay feels polished and consistent, fully living up to its name. It’s unmistakably on-brand in the best way.

Montcalm was a lovely hotel however me and my partner were expecting more from a 5 star hotel. The room and bathroom was very very small, the windows were draughty and the outside road was very noisy due to the thin windows. The location was perfect however and the staff were all really friendly

Not the most spacious hotel and breakfast space but the service and amenities made up for it.

More like a 4* than a 5*. Had difficulty finding the hotel. Room and bathroom need improvements. Excellent staff.

The staff is what makes this hotel very special as they are truly a highly dedicated team all over their property. The location is perfect as it is near Tower Bridge and 1 minute from the tube station. Afroditi at the spa made sure to go above and beyond. Her service was absolutely phenomenal and she was the sweetest. I gladly appreciated everything she did for me while I was there. The front desk...

First time in London with a family of four on a vacation over Christmas. I obsess over finding the right hotel. I read reviews, I watch vlogs. So many choices and locations to consider. We do trust the four seasons brand. We booked 2 connecting rooms. Our stay was perfect. What is important for me is comfort and sleep. We didn't hear another person on our 6 night stay. We had tons of space...

While the physical hotel is gorgeous and impressive, it is the staff that truly sets this Four Seasons apart. Their attention to detail and personal touch transformed a standard business trip into an exceptional experience. A weeks long stay was made extremely valuable and efficient thanks to their staff, especially Constantine, Ashray, Celso and Rodrigo. Their proactive assistance with varied logistical...

We had such a wonderful stay at the Four Seasons. It was a birthday celebration for my spouse, and the staff were absolutely amazing — they thought of every detail to make our stay memorable. We received an early check-in and a room upgrade, and they surprised us with champagne and a birthday cake. Every single moment here was truly enjoyable. The wellness area is beautiful, the building is historic...

A polite and patient reception (check-in) is very important. The first impression is just the beginning. The hotel staff will smile and say "good morning" every day - this is a standard five-star hotel, which is necessary. Maybe I'm very lucky that they will play with my daughter. The room is very comfortable. There is plenty of storage space, it is easy to clean and prepare for the return...

Been there for afternoon tea and evening drinks, fabulous surroundings, excellent food and superb service. Friends who had booked to stay overnight in London, moved their belongings to four seasons as they were so impressed.

Clean room, excellent bathroom in my room that was upgraded. Smaller rooms had less space in the bathroom but ok for brief stays.

This is a solid 4-star hotel, and if it were positioned as such, the experience would be perfectly justified. However, it is definitely not a luxury 5-star boutique hotel. There is no doorman at night, no bar, and bottles of wine are left near the reception with a notebook where guests are expected to write down their room number and how many glasses they take—which feels quite awkward and not at...

It was extremely enjoyable, but your question about free breakfast has thrown me as we paid both mornings, can someone feedback on that.

Attention to detail. Modern amenities, centrally located. Wonderful food and excellent staff. Will come back!

Very clean and well equipped room with lovely bathroom and shower. The rooms are snug with a comfortable bed.

One of the best repurposing of an older building I’ve seen . Super clean and comfortable as well as very quiet . Staff takes great care of this hotel and are quick to help guests . Beds and linens are the best . The location ( near the British Museum ) is excellent and feels like a neighborhood with great restaurants and many cuisines . Planning on staying here again in just a few weeks. Easy...