Carillon Miami Wellness Resort in Miami Beach

A pretty overpriced place, but I understand that this is Miami. I still hoped there were better cafe and bakery in Miami beach with more reasonable prices. We were so hungry and tired after a long drive from Tampa so that we believed a cup of French coffee with butter croissant would be a fantastic start to the day. But, we changed the mind to order a Crepe Breakfast and an Angus Steak with homemade wine sauce and salad for our brunch. My friend did not enjoy the crepe quite much as she said she had tried better authentic French crepe elsewhere. The food was not quite delicious, including the coffee and the macarons, but the service was excellent. As I ordered my steak to be cooked medium-rare and got medium-well instead, I made a complaint to the manager. And the result was he even brought me a new one, plus the old one. What a surprise! The steak was tough and bland, though. The wine in the sauce was tasted so weak and flavorless. Our macarons were hard, dry, and thin. Frankly, the managers need to rearrange the setup of the whole place, make several changes, and improve the quality a lot, from the ingredients to the menu and the recipe, if they want to get better business. Even though the service was excellent, I would not think the quality of food here worth my two-star rating.

The display of pastries was not enticing in any way. I wasn't sure how long they had been sitting there throughout the day. Also, nothing there was labeled with a price or description. Regardless, I ordered a piece of chocolate cake (going against my better judgement). It was almost $8. It was a thin, small slice of cake. I have not ever been charged that much for a slice of cake EVER! The cake itself wasn't bad but NOTHING extraordinary. And for $8 it better be EXTRAORDINARY. I don't recommend going here unless you don't mind wasting money.

Visit 1: Delicious and friendly. My 3 person group had 20 minutes to eat and Nadia (host/waiter) and John (cook) taken care of us really well and promptly. Nadia was especially wonderful, accommodating and entertaining.

Visit 2: Ordered crepes with smoked salmon for breakfast. After a bit, we were told no appropriate crepes available. Other crepes were suggested, we accepted. What came out of the kitchen was underwhelming, to say the least. Friend ordered vegetarian crepe with mushrooms. First time, it came with chicken, second with no mushrooms, third try was as ordered. However friend could barely try it, as it was unappetising. Another person from my party got sick during our walk back to hotel and could not keep it down once we made it, spending entire morning in bed.

Bad service but decent prices. The cashiers do not care at all and will make you ask for everything then act annoyed. If they just did their job in the first place you wouldnt get people having to come back up for utensils and ect. It's not difficult get it together.

I made an online order at 8 pm .. call the 40 minutes I was told that the order was on the way, it passed 30 more .. the order was not delivered .. delivery arrived at 11:10 pm .. arrived incomplete And the roll was poorly made. Bad attention

SERVICE: probably the worst I've ever received in Miami and that's saying a lot. The waitress/cashier/server brought our food over and literally put the METAL SERVING TRAY on our table and walked away 0_o. We had to take our food off the tray, put the plates on the table, and then place the metal serving tray on the floor.

FOOD: got my daughter and I the Miso Ramen soup and meat and sliced boiled eggs were ice cold. Broth was pretty good but Luke warm (possibly because of the ice cold items that were added to a mildly hot broth). No UTENSILS were given to us and we had to wait in line just to request them. No beverages were offered at any point.

Definitely recommend NOT coming here. Honestly, very poor service and quality. The owner and staff should be disappointed in the presentation and lack professionalism that they apply to this establishment. To make matters worst, we were the only customers in the building for our entire stay... no excuses

We sat at a table at this restaurant and they told us they refused to serve us because of my husband's tattoos. They gave us no explanation other than they did not want to serve us because of him. We are from KY. He had tattoos, but we just wanted to eat. After a certain hour they didn't want us there. I have pictures and audio if you would like to see and hear.

This place is disgusting ... they charge 16 usd for a very poorly made and presented breakfast, we order breakfast for two for delivery and received two fried eggs in the same box with 4 cold sausages... nobody can give you accurate information over the phone and the managers nowhere to be seen , I claimed my charge back and still waiting... you are Thieves who are poisoning people !
I hope somebody is seeing this reviews , but seeing the way you take care of your customers I really doubt it!
Good luck!