Hotels in New York

The room is up to interior design trend but with humility smell. The bath towers are old and thin. The pillows are hard, and the mattress is soft not firm enough, I end up with neck and back pain the next morning and didn't sleep well at all. The TV shout down during the middle of the show.

The hotel is in a good location, but the view from the room window is really shabby and can only be closed. I booked a standard room with twin beds, but I was given an accessible room, which I was not used to. The washbasin was very small and could hardly hold anything. I booked breakfast, but the hotel gave me a $10 voucher. If I ordered a la carte, I would have to pay the difference with tax, which...

The hotel staff is very friendly and the location is great, right in the heart of Manhattan, making it easy to get around. The room is small but cozy, the surrounding area is convenient, and the service is thoughtful! The bed is a little soft, but this seems to be a common problem in all American hotels.

Located in the heart of Manhattan, the room was a bit small. But it was convenient. My Ctrip booking included breakfast, but it only offered a 20 yuan discount. There's an Ichiran Ramen restaurant across the street, but I've already warned you about the pitfalls.

This hotel has poor soundproofing. The clatter of dozens of exhaust pipes and boilers filled the air outside the window, making it impossible to sleep. There's a bar on the first floor, and the noise was so loud until 2 a.m. that I had to take sleeping pills to fall asleep. Rooms 1113 and 1115 were right next to each other, and we were woken by the banging of doors. Furthermore, his room light was...

The hotel is in a great location and very convenient for travel! The hotel facilities are relatively old, but still clean and tidy; the service attitude is also very good!

Exceptional Stay - Thanks to a Remarkable Staff Member Especially Maria! The hotel is in an excellent location, and overall, it was a delightful stay. One regret is that the rooms were made smaller during the latest renovation - a real shame. Additionally, the bathrooms are lacking shelf space, which makes it difficult to store toiletries conveniently. (we upgraded from the Deluxe 1 Queen Bed (fit...

Lovely old hotel -- clean, comfortable. Some rooms are pretty small as you'd expect in a building this age. There is no fridge, microwave, or coffee maker in the room. The French café near the entrance, just off the lobby, is first-rate. The cocktail lounge is cozy for a nightcap. Service is superb.

I checked in again and specifically requested that the window not face a wall. This made the room feel much more spacious. The room was large, but the bathroom was really small. Overall, it was very good value for money.

Very satisfied Sanitation: Very good Facilities: Good Environment: Beautiful Service: Enthusiastic ❤️

The family suite is very practical, with a good environment and convenient surroundings. It is close to Central Park, very convenient for shopping and traveling, and the service is also quite meticulous. I will consider booking here next time.

The room is small, but the bed is big enough! Overall it's good, because the location is good, the Metropolitan Museum of Art and the Museum of Natural History are within walking distance! Special thanks to the long-haired Asian lady at the hotel front desk. Although she can't speak Chinese, she can understand what we say and is very enthusiastic to help us. Thank her very much! Five stars for her

Excellent location, making it easy to get around. Overall, from the facilities to the service, and the environment to the staff, everything left a deep and wonderful impression on us. We'll definitely recommend it to friends and family. The daily prices, however, fluctuate quite a bit.

Every staff member I encountered was wonderful. We even received champagne as a welcome drink.

Service: Typical New York style, quite serious and by-the-book. If you arrive early, they'll take your name and number and call you when a room is ready. Room: Although small, it's very clean. The location is excellent, very close to Times Square with lots of attractions and shopping nearby.

The breakfast is pretty good. And the service is good as well, the location is in the center so it convenient to take bus or subway.

location was great, the hotel itself was comfortable. The room were big enough both bedroom and bathroom. will stay here again when in NYC.

The room was very clean, and the bed and pillows were super comfortable. It's quite spacious for a hotel near Times Square in New York. The location is convenient for transportation, and the receptionist on the first floor is very friendly, always smiling and greeting me when I come and go, even remembering that I've stayed here before. There's no water in the room, so remember to buy some outside...

The Four Seasons in NYC certainly lives up to its reputation in some ways, but the experience didn’t fully justify the price. The location is fantastic and the property itself is undeniably beautiful, with elegant design and well-maintained spaces that feel luxurious. The rooms are spacious and comfortable, though slightly less impressive than expected for a hotel at this level. While everything was...

The four seasons never disappoints, no matter where we go, the rooms are spotless, the staff is delightful, and the place is unmatched.

Great location, the hotel inside was beautiful, the staff were the best. Food good also

4 Seasons, 7 Stars! flawless. excellent. best stay in nyc. I have stayed in many 5 star places in nyc, but this place deserves 7 stars compared to them!

Very nice hotel with helpful, courteous staff. Very nice accommodations after walking and exploring the city each day. Located just a couple blocks away from the 9/11 Museum which is emotional and very well done - Take the tour and you'll learn things you never knew. The hotel is also close to Wall Street and the Wall Street bull, St. Paul's Chapel, Freedom Tower, Brooklyn Bridge and the Obelisk. Stage...

We had a fantastic time at the Four Seasons NYC. From the moment we checked in until we left. Our flight was very late, 5+ hours late due to an American Airlines equipment problem. The staff was very efficient in getting us to our room and our room service dinner was great. No request was left unanswered, services were amazing from housekeeping, bellmen, doorman and everyone we encountered. Our...

A nice hotel in downtown manhattan, really convenient to go to many tourist attractions

The room was very comfortable, clean, and felt high-quality. The location is excellent, just a few minutes' walk from the Wall Street Charging Bull. It's also very close to Trinity Church and the New York Stock Exchange.

Great location, and the price was decent too. The room was a bit small though.

Front desk was helpful in assisting us with a HVAC issue. Breakfast was not spectacular, even pricey, but it was doable with the breakfast vouchers. Water temperature fluctuated during shower between hot and cold. Other than these small issues, it was a nice stay.

This Garden Inn in Manhattan, New York, is an absolute gem for short-term stays, offering unbeatable value for money! Its location alone is a huge win, right in the heart of downtown. You can walk to the Wall Street Bull in just a few steps, and public transportation nearby is incredibly convenient, making sightseeing and dining out a breeze. The front desk staff were super welcoming, and some even...

Great location, rooms a little small, free coffee and tea in the lobby and lounge, ideal for exploring south Manhattan and taking a ferry to Brooklyn or Staten island.

We got upgraded which was very nice. The place was beautiful. Only thing is that our room we couldn’t adjust the temperature and in November having the AC on and not being able to turn it off made the room very cold. Otherwise everything else was great. Location was perfect for us because we had a wedding close by. Night time gets a little weird. Wall st use to be a quiet area but it became a party...

The room was dirty, the tissues were blue and dusty, but the staff were very welcoming.

It's been two weeks since check-out, and the deposit hasn't been returned! I booked for someone else and paid with my card.

The room was great! However, the parking lot management was chaotic. One staff member insisted on a tip before parking, making up various excuses like it was late or the car was oversized. Also, they would make me pay the parking fee twice with my credit card, otherwise they wouldn't let me park.

The location is excellent. The subway is nearby, and most of Wall Street is within walking distance, which is a huge plus. The ferry terminal is also nearby.

I cannot believe this is a “Hyatt Centric”. No way is it a 4-star hotel, the best I would give is 2-star! The same hotel in Hong Kong is almost like a 5-star with so much more to offer hotel guests. This one in NYC is absolutely unacceptable. The only positive thing is a spacious room. The room has two paper cups and nothing else! No coffee machine, not even a hot water kettle, no tea or coffee… when...

Just back from a Christmas trip to NYC. I’d firstly like to comment on the service at this hotel, which was AMAZING! The workers in reception are more than helpful. They greet you every morning/evening with a smile and go above and beyond to help out. We were unfortunately cancelled getting back home and the reception were quick to help us and ensure we were accommodated. Service was fab, rooms were...

The hotel is located next to fifth Avenue, shopping malls, cafes and Korean town. Walking around and finding for food is easy. The room is small, but functional and clean. I have stayed here for 3 days. Customer services are very responsive when I request to change bed sheet, bring water kettle and water. I would recommend solo travelers to stay.

Absolutely phenomenal staff at this hotel, we were immediately welcomed by the whole staff who made us feel right at home! Rooms are good, small but very comfortable and with wonderful views. Food was great and we will absolutely be back the next time we come. I can’t say enough thank you’s to the staff at the hotel for everything they did and making our stay so amazing!

The hotel cannot be better placed!! For my first time in New York, I wanted to be well-placed and not lose time taking the subway. I walk mostly because it is a 20-minute walk to Broadway theatres/Times Square, about 10-15 minutes' walk to iron flat building and Grand Central Station, and less than 5 minutes' walk to the Empire State Building. Even via 5th Avenue it took me 30 minutes to reach Central...

The service and location is great. The rooms you see on tiktok that are great views are mainly on the top 3 or 4 floors and on a certain side of the building. My view was ok from the NW corner 23rd floor but it definitely could've been better by not half of it being a building being redone. Other than that its great, I would stay here again! Ill post a couple pictures of the good parts of the view...

If you’ve stumbled across this review and are considering Arlo Nomad, look no further. This was my first stay at this hotel and it was smooth sailing the entire time. Check in and check out was a breeze. All of the staff were incredibly kind. Both ladies at the front desk (Jemilla and Jade) were exceptional- offering me a complimentary room upgrade for one of the nights. Hotel is in a good area. It...

The hotel room wasn't as small as I expected; it was very clean and newly renovated, offering great value for money! A lot of airline crew stay here. One of the front desk staff was really friendly, even though our English communication was a bit challenging! The hotel doesn't have a parking lot. Overnight parking nearby costs $90, but the hotel offers a discounted rate of $50, provided you arrive...

The room was pretty good, but the river view was only partial.

Efficient hotel service for business travelers. Good stay

Brand new hotel. Located near Wall St/Pier 11 Ferry Terminal for NYC Ferry. Near the M15/M15 SBS/Free Downtown Connection Bus. Nearby an awesome deli called "The Best of New York Food".

Excellent service by the receptionist Mr Rushawne. Very proactive and friendly!

Came here for a long weekend with my girlfriend. Pretty good value for money.

Amazing experience amazing hotel and staff are very friendly

Heyyy! 🌟 So, the Equinox Hotel in New York gets a bunch of awesome, “wonderful” reviews 🎉 – it’s rated around *9.2 out of 10* and praised as a *“luxurious,” “designer,” and “romantic”* place to stay. Guests love the *helpful staff*, *great location* (just a short walk from the High Line, Jacob K. Javits Convention Center, and Hudson Yards), and the *beautiful pool oasis* with an indoor and seasonal...

My wife and I have stayed at the Equinox Hotel several times and continue to love its design, comfort, and wellness-focused atmosphere. The rooms are immaculate, spacious by NYC standards, and beautifully minimalist — one of the most relaxing places to stay in Manhattan. That said, this visit showed a few slips in consistency. Service remains friendly (big shout-out to the front desk at check-in,...

Only stayed here for one night on a quick trip, but can't wait to return. The hotel itself is beautiful and in a great location. (Don't miss a lovely walk on the high line just steps away) The staff was friendly and helpful, and our room (28th floor) was very comfortable, and the views are insane. We chose this hotel because we wanted access to a nice gym, and of course this place checks that box....

This weekend has been nothing short of incredible! My hubby planned the most amazing birthday surprise and booked us at the stunning Equinox Hotel — and wow, every single detail has been perfection. From the moment we walked in, the customer service was beyond exceptional — warm, attentive, and genuinely thoughtful. The hotel itself is breathtaking, with a sleek and luxurious design that makes you...

The surroundings and attractions are great

The Times Square EDITION ⭐⭐⭐⭐⭐ If you’re looking to experience Times Square in pure luxury, this is the place to stay. The Times Square EDITION blends modern elegance with the electric energy of NYC perfectly. From the moment you walk in, the vibe is upscale yet welcoming — sleek design, beautiful lighting, and that signature EDITION scent that instantly makes you feel like you’re somewhere special...

The New York EDITION strikes the perfect balance between understated luxury and modern design. The interiors are beautifully clean and minimal, with thoughtful details that elevate the entire experience. The rooms are impressively spacious by New York standards, and the iconic building adds a real sense of character and history. The location is incredibly convenient — central yet refined — making it...

We had an exceptional visit for my wife’s 30th birthday. I messaged ahead with special requests that were exceeded. I only asked for a bottle of wine and they brought balloons, a beautiful script handwritten card, and a cake. We received a complimentary room upgrade with a beautiful view of the city. The location was unbeatable for all that we were doing. I wouldn’t hesitate staying here again.

We stayed here as a family and had a very comfortable stay. The room was clean, the beds were comfortable, and everything felt well taken care of. Great value for the price and easy for family travel.”

My sister and I booked a room here right after Christmas through the new years. I was soo nervous because I was afraid of the chaos during that week in the city. We were so surprised and shocked from the time we pulled up to valet Diego and Arturo helped us sooo much and made everything so seamless and just took amazing care of us!!!! The staff at the front desk are amazing as well they got us checked...

I had a fantastic day at this hotel and couldn’t be happier with the experience. The doormen were brilliant—courteous, helpful, and truly professional from the moment we arrived. They helped us daily with hailing cabs, directions and keeping us safe. The hotel smells amazing, the rooms are very clean, and the turndown service was excellent. Absolutely no complaints at all. Location is brilliant,...

Great location. Big room. Friendly staff. Terribly designed bathroom faucet. SLOW elevators. Ventilation system periodically squealed loudly

Only issue we had was the shower leaked onto the floor since there didn’t seem to be anything there to catch it but overall BEST hotel stay I’ve ever had in NYC! It was right where we wanted to be our entire trip and everyone was so helpful and nice. The room was perfect for our two night stay. Will definitely be staying here for the rest of our trips out here!

Lights were poor. Shower stall had water squirting on the floor. Bathroom sink had an oxo faucet that was difficult to set between low and high water flow.

We stay for seven nights and I can’t speak highly enough of the staff and the hotel itself. The location is fantastic my wife and I walk every day so it was perfect travelling into Central Park and a nice long walk down to the Statue of Liberty.. I would definitely return to stay in the hotel. We had a king-size deluxe room which was perfect, lovely and clean every day.. if Time Square is your thing...

I was extremely disappointed with my stay at this 5-star hotel. On the third night, I found a very cockroach in my room, which is absolutely unacceptable for a property of this standard. I reported the issue to the front desk, but since the hotel was fully booked, the room change was only arranged the next day. While I understand the situation, I still expected a faster and more professional response...

Affordable Luxury Hotel in the Heart of New York I had a wonderful stay. The location was better than most hotels in New York at this price range — the room was spacious, clean, and the staff were incredibly kind and helpful.

Great hotel in heart of Midtown/union square. Great staff and service. Cant wait to come back!!

The "Standard" room was larger than I expected and very comfortable. A sitting area with multiple seats as well as a queen-sized bed with a great mattress. Hydration stations on each floor. Spotless room, very attentive staff. Highly recommend!

Scarface-era vibe The hotel has been recently renovated with a design that channels a Scarface-era vibe—think updated 1970s with plenty of chrome and glass blocks. While the aesthetic is unique, the overall experience falls short. The lobby is underwhelming, and the elevators are painfully slow. The location is convenient, but the room service food is reminiscent of an IKEA cafeteria—uninspired and...

The room is very good, but the location is not very convenient. There are no good restaurants or shopping places nearby.

The view from the room of the city was spectacular. No buildings blocking our view.

The housekeeping needs to be improved. There is not restaurant open for lunch.

Good place to stay, would definitely stay again. Slight issue with the business of the two elevators but the hotel was clean and comfortable.

I had to book an extra night last minute due to a canceled flight. The hotel price was very reasonable. The room was small and the elevator wait was long, but the bed was comfortable, so overall it was a good stay.

This hotel is really close to the Javits Center in New York, about a 10-minute walk, which was super convenient for my business trip. There are also convenience stores nearby, making daily life very easy. Of course, the facilities can't compare to hotels in China, as most hotels here are quite old. However, the environment and cleanliness were good, and the room was comfortable. For a week-long stay...

Everything is good, but there’s a door between my room and the next room, it makes me not so secure even the door is locked. But everything else was perfect.

the AC/heater didn't work at all and the room was very cold at night in early February

Super nice hotel very close to Penn station. Staff was super nice and room confy. Confy bed, lovely view . Time square is also very close. Hightly recomended

Upon check-in, the room was not in an acceptable condition. The shower curtain was missing, and the pots provided were incompatible with the induction cooktop, making them unusable. After I raised this with housekeeping, the replacements provided appeared to be old and taken from storage rather than appropriate kitchenware. Additionally, the dishes available in the room were dirty, the bathtub contained...

The hotel was nice, cozy, comfortable. However one downside is the housekeeping was slightly inconsistent. When i check in, dish washer detergent, toilet soap bar was not present, there are plates that are not cleaned properly in dishwasher. Other then those, nothing more to complain. Location is perfect

The room was modern, spacious, and very clean, with a comfortable king bed and a nice balcony that added a relaxing touch. Everything felt well maintained and thoughtfully laid out. The staff were friendly and welcoming from check-in to check-out, always happy to help with any questions. The hotel’s location is convenient, making it easy to get around Bridgwater and explore nearby attractions. Overall...

The location was very convenient. The room was quite comfortable and fairly clean. Breakfast was ok but it was always crowded and there were not enough seats. The bartender, Daniel, is so friendly and makes perfect drinks!

1. Great location with amazing connectivity 2. Average breakfast with limited options but good staff 3. Bad room cleaning, no eye for detailing 4. No amenities, room service or late night option

We haven't yet had a terrible experience with Residence Inn. This location is convenient to shopping although it's not close to Times Square. This is 1 of the best NYC hotel stays we've had. The rooms were nice and clean, the staff was awesome. The only disparaging thing was parking. Once you park your car is in for the night or its an additional $65. Due to the weather we were not doing the subway...

We really enjoyed our 4 night stay. Front desk was helpful and knowledgeable for us visiting from out of town. Beds are comfy, bar is nice, coffee shop is convenient albeit a little slow, and SUPER friendly housekeeping/doormen. We really loved it here and location is great for little Italy, Chinatown, and shopping in soho!

Overall, I had a pleasant stay — the service was good and most of the staff were genuinely kind and helpful. The manager, Latoya, was especially amazing and went above and beyond to ensure everything was smooth with a lost item. However, I did have one small issue with a front desk employee whose attitude and communication could be improved. It didn’t reflect the otherwise warm and welcoming atmosphere...

We chose this hotel because it’s just around the corner from the San Gennaro Festival in Little Italy, and it could not have been a better decision. I’ll admit, I was a little hesitant after reading some of the reviews, but our experience was absolutely fantastic. Check in was seamless, and the staff couldn’t have been more welcoming. We were pleasantly surprised with an early check-in and an upgrade...

Small rooms but very clean and comfortable beds. Lounge could be better with better service and staff. I tool these pics to show the lounge at night. The location was great as well.

Clean room, calm colors, nicely furnished.

Very lovely in a simple way. Staff pleasant. Only complaint is that bathroom had limited shelf or counter space; no place for toiletries and such.

The facilities are complete, and the transportation is extremely convenient.

We booked this place because of its good location and reasonable price, needing a twin room. I was a bit apprehensive after reading some reviews, and the Google Maps reviews were mixed as well. However, it actually exceeded my expectations. The 'Gold' type room had been renovated, and our room was in a quiet spot, which made for a very comfortable stay. We parked our car in the hotel's partner parking...

Clean and strategic location. But the AC is little bit annoying and to checkin you need to wait exactly 3pm. But, you can drop off your luggage to receptionist and you can go anywhere until checkin time is coming

Aside from the dry cleaning service being outsourced and consequently not very timely, everything else was excellent. The location, especially, was truly unbeatable.

Location is perfect. But the room is a bit old and small, otherwise its clean They will clean up the room daily and topping up the essentials. Good service though. Hassle-free upon checking in and out.

a decent hotel. a little older. our rooms were not right at first but the desk staff made it right. the layout of the floors are strange, some rooms are in the stairwell instead of the hallway. that said, the beds were comfy and it had a good location.

Enjoy the place close to NYU. clean and convenient to go anywhere. I will come back to live next time.

The hotel's location is excellent, with several subway lines nearby that go to Manhattan. It's also just a 15-minute walk to the Brooklyn Bridge. The hotel facilities are complete, and the staff are very nice. Overall, it exceeded my expectations, and I would definitely stay here again on my next trip to New York.

We had a good stay, the service was good, good location and good breakfast.

The hotel is clean and the staff were very professional.

Very nice place, clean and well organized. The staff are pretty friendly.

Dear Hampton Inn Management, I am writing to express my sincere appreciation for the exceptional service I received during my recent stay at your New York location in Brooklyn this past weekend. From the moment we arrived, the overall atmosphere was welcoming and positive. However, I would particularly like to commend Craig for his outstanding professionalism and helpfulness. Craig's assistance was...

Nice! My colleague loved his room with amazing view of New York

The hotel's location is superb, just a two-minute walk from Times Square, and the Subway station is right at the hotel's doorstep. It was incredibly convenient to head back to the hotel after watching a Broadway show at night. Empire State Building and Rockefeller Center are also within walking distance. The front desk is located on the 7th floor, and they offer free luggage storage. The rooms here...

Love it!Perfect location and beautiful hotel!

Location is wonderful if you planning to stay near time square and all the broadway shows

hello i spend here 3 days and have really nice day. but, i didn't get the hotel deposit fee (checkout date: 2025.Dec.26) Deposit fee: USD 300.00 Reservation No. : 1400822504786396 please check thank you

I RECOMMEND... Close to everything. It’s always a pleasure to come to this hotel. Some staff members are not very welcoming, but if you come across the right person, you will have an unforgettable experience. The rooms with views are the best, well checked at the time of booking and at the Chek-In.

Excellent location and very clean and well kept.

Pros: The location is fantastic! The heater and hot water worked well, keeping me warm during the cold winter. The windows let in plenty of sunlight, which was nice! Cons: There's no microwave or electric kettle in the room, but they were available at the first-floor restaurant, so it wasn't a problem. One of the three elevators was out of service, which was a bit of a hassle, but I was willing to...

The room is quite small, only about 10 square meters by eye, but in New York, where every inch of land is at a premium, I highly recommend it. The room facilities are controlled by an iPad, which is very convenient. The hotel's selling point is its prime location in Manhattan's Times Square, within walking distance of Broadway, Fifth Avenue, and the Wireless Music Hall. After a night show, you can...

Check-in was smooth. The room was clean and comfortable. The bar on the first floor had a nice atmosphere. The location was good, close to the subway station, so I could go anywhere. It was also great that I could manage my room all on the iPad.

Top hotel in the heart of Times Square, modern, clean. Equipped with all services. A stone's throw from several subway lines to reach every place in NY. PLUS noteworthy is the terrace on the 21st floor with a magnificent view of the skyscrapers and a bar open at all hours. Highly recommended

This hotel reminds me a lot of Tune hotels in Malaysia. Very basic facilities in a very small room. Many functions are controlled by an iPad, but you can use switches on the wall to do the same if you’re old school. My automatic curtain wasn’t working so my city view was obscured. The hotel is “hip” - you check yourself in using a machine and once you’re settled, you can return to the lobby for some...

Pro: location is in the heart of China town but it can get noisy at night with siren sounds and other noises. Cons: 1) The mattress is extremely saggy and soft which gave me a back pain and prevented me from falling asleep. I raised this with the front desk but I was told all the mattresses are the same level of softness/sagginess. 2) very slow and weak water flow in the bathroom tap and shower...

My stay at Hyatt 50 Bowery was wonderful. The hotel has a modern and stylish design, and the rooms are clean, comfortable and spacious. The staff were friendly and helpful throughout my stay. The location is great, right in the heart of Chinatown with easy access to Soho and the Lower East Side. I really enjoyed watching the sunrise from the rooftop lounge where free coffee and tea are available in...

The hotel is new and fresh. The location is also pretty decent. The shower is made in a bit weird way - the water leaks out sometimes. Overall, totally recommend it.

Wonderful hotel. Came back again. Main issue is the breakfast. You need to order 'room service' from a budget and enter your credit card details (not charged up to 25$). Other than that - everything is 10. Staff is amazing and they are very flexible. Location is awesome.

Very satisfied with the service and amenities provided at this hotel, provided some fantastic memories, will definitely return

The hotel is near the subway station and it’s safe to take the subway then walk back to the hotel. It’s near a lot of Chinese restaurants. Good service too.