Hotels in New York

Really nice and elegant hotel and the room in dining service is really cool!

The hotel style leans towards Residences，but there is still a gap compared to others luxury hotels.

I looked a lot online and saw that various hotels had bad reviews, so I just picked one at random. I didn't expect it to be a pleasant surprise. The front is not big, but the staff are very enthusiastic when I go in. The room is much larger than I expected, and there is a separate sink and a sofa, which is suitable for family travel. The room is cleaned every day, and chocolates that can help you sleep...

Along the Hudson River, it is a piece of pure land in the bustling city, with vast landscape and water views. Whether it is foggy or full of colorful clouds, it can make you relax, which is great!

One of the best hotel in New York , very helpful and friendly staff. Definitely come back again

Perfect, definitely choose a room overlooking the river

It was very clean and tidy. The location was optimal and right in the middle of the city. Perfect for all types of stays.

Very good location. Lexington and 23 rd. Quiet area mid town. Safe. Lots of restaurants and supermarkets nearby. The cafe downstairs - Smile to go had good coffee and simple breakfast menu that was tasty and affordable. Folded egg muffin was delicious.

I was able to stay joyfully while helping my son settle into college. I would like to come back to this freehand hotel when I visit New York again.

Housekeeping ladies were very helpful, good experience.

It wasn’t my first stay at Freehand. The location is 10/10, same with service and overall experience. It’s my go-to option every time I’m in the city.

Positive: The staff is very nice and friendly and it’s well located Negative: the rooms are quite small. We found it absurd that we had to pay 40 USD per night for water and WiFi.

I really like Manhattan, so I feel bad giving this hotel a low rating. However, it seems like they've divided too many rooms to maximize profits, making the hallways extremely narrow. The soundproofing between rooms is non-existent; I could clearly hear normal everyday sounds from the next room, like people chatting or using the restroom. The hotel seems to do good business, even accommodating airline...

Excellent location, great view, nice terrace.

it was great to visit new york city. location was great but far from downtown manhattan, but you can easily get to there by metro next to the hotel. room was clean, easy check in easy check out

I do love this hotel so much! It’s extremely comfortable and it’s a great location

The hotel is pretty nice, small but definitely everything you need. The only problem we found out was that we had to pay for a “facilities fee” which i believe trip.com needs to include in the rate of the hotel or it seems deceiving the rates.

we were staying there for 3 nights for christmast 2024, the front desk was really good and helpfull but did not supported with their room service. every morning i asked them to clean the room, but nothing.. no one taking care and come to room for cleaning. i reminded all the time the fron desk, but was still the same, with the expensive rate in chirstmas, this hotel is offer standard budget hotel...

First: the staff of the Empire Hotel were wonderful. Everyone in all types of positions- friendly, courteous, knowledgeable, and possessing a great sense of humor. Our room was fine, but a bit small and tired. Things just seemed a bit worn out. However the bed was very comfortable, and plenty of hot water. The bathroom was tiny. I was excited to see a makeup mirror affixed to the wall, but the lighting...

We were really pleased with this hotel. The location is perfect if you intend to use the subway. We didn't go to Lincoln Center but it's right across the street. The front desk is very helpful. I had a room with some problems and they found me a different room that was really nice. The bar upstairs has a great view, great drinks and great small bites. We'll be back.

Location, entrance, hall and reception 5* Unfortunately, the cleanliness of the rooms is not that good. Sometimes a powerful vacuum cleaner would help clean the rooms. There is no ventilation in the rooms and the air conditioning works intermittently and is very noisy. In our case, we managed to check in only after 4 p.m., even though we arrived around 1 p.m. and the receptionist promised that maybe...

I think we have found our home in the city. The Empire was everything we wanted while spending a week in NYC. For a week's stay, we needed a suite and the room was perfect. We had one of the King Corner Suites and we couldn't have had a better room. The view on 2 sides was terrific - a view up Broadway and Columbus on one side, and Lincoln Center right outside our other 2 windows. And of course there...

The hotel is in a prime location, clean for the most part, close to a lot of stores and food options. Decent price for rooms a night. No coffee or tea machines in the rooms or options for either at the hotel. Only basic channels to watch on the television and service are not compatible with mirroring your devices or streaming app features. There is no streaming app feature at all. Staff are friendly...

Make sure to use ʜᴏᴛᴇʟʙᴜʟʟʏ. ᴄᴏᴍ when booking a place. They compare thousands of booking websites and usually will have rates a lot cheaper than others! Thank me later! This resort is one of the best in the area. I have been staying here for a very long time. If you choose this place you will love it I'm sure! Great location, great room location- center front, well decorated. Mr. Luis at the front...

Staff were very accomodating and looked after my family well during our stay. Nothing was too difficult for them.

I already left them a review I was placed in a room next to a storage closet. they asked what they can do to help and then they never responded. so probably fluff. also mix up with the bills. and my credits! not vip experience

Property is very nice. Our bathroom was small. We had water issues and the service was quickly resolved.

Every time we travel to NYC we stay here. Staff and location are perfect. Everything is walkable and safe. Lobby bar is a hoot and the breakfast is excellent. Rooms are a good size, clean and upscale.

Staff was incredibly friendly and helpful. Best attitudes exceptional food.

First rate experience. Impeccable service. Friendly, accommodating staff. Perfect location. World class restaurant. Will stay again!

Great Location. Enjoyed nice breakfast.

The room was clean but for 4 adults it could be a bit narrow. There were 2 small courtesy water bottles and 3 pods of complementary coffee in the room which was nice. However being 4 people, they could have left one bottle for each. We had some water issues and management was very friendly and solved it quickly so it was appreciated

The hotel is nice and convenient. The service is good, room is spacious and clean. We will book this again

Wonderful hotel, perfectly located and well-connected to the subway. It's clean, and the staff is incredibly professional. The breakfasts are exceptional compared to other hotels in the USA.

The room and location were excellent for the price, and overall we had a good stay. Still, there are a few things that could be improved. My partner and I explored the city late into the evenings and tried to sleep in most mornings, but the room doors were extremely loud when other guests came and went. I woke up with each one, so earplugs are definitely necessary. There’s also no room service for...

Great location! Service was actually very good. My only ding is that I wish they replenished the 2 complimentary water bottles each day, rather than never. Seems like a very cheap investment on the hotel's part, which customers would greatly appreciate, particularly on (hot) summer visits! The buffet breakfast, if you purchase it, was good and cheaper than eating out. The grab-n-go store had a good...

Absolutely perfect stay from start to finish! The staff was incredibly welcoming and attentive, the rooms were spotless and beautifully designed, and the amenities were top-notch.

⭐⭐⭐⭐⭐ 5/5 Excellent Stay I had a truly wonderful stay at Sofitel New York and would not hesitate to return. The hotel’s location is unbeatable — right in Midtown Manhattan, just a short walk from Times Square, Bryant Park, and Fifth Avenue. Despite being in such a lively area, the hotel feels calm, refined, and private, offering a perfect balance between convenience and relaxation. From the moment...

The location is excellent. It's easy to explore the surrounding landmarks on foot, and the staff are very friendly, which made me feel very welcome.

Wished it was fully open.. but loved it.

Room is ok but due to New York the hotel has not much facilities has only gym no pool Por sauna no steam room

Friendly staffs good location I feel very comfortable and good breakfast;)

My daughter and I loved the Omni! It was clean and we felt very safe as two women traveling on our own! The staff was friendly and helpful! I am An Omni member so was provided a free welcome beverage. We unfortunately did not eat at the hotel. However you can have breakfast delivered to your room. There is a beautiful terrace and gym on the 17th floor. The linens and bed were extremely comfortable...

Excellent staff service all through (especially in the Berks Bar), very clean room. We felt very well taken care off. Happy to have been here with my wife and kids.

We loved the Omni Berkshire!! Everything from check in to check out was outstanding! Every staff member was kind and helpful and the room was beautiful!! Can’t wait to come back!!!

Room was clean, Nice size bathroom, and quiet. The hotel is in the perfect location for enjoying 5th Ave activities! Thank you!

The service was excellent, the bed was comfortable, the room was clean but there is no coffee, tea, minibar or food amenities in the room at all. For the expensive price, it's shocking there isn't more to make you feel more at home. They do offer a free drink but don't tell you there is nothing in the room.

The hotel boasts a superb location; Fifth Avenue is just a right turn away, and Madison Avenue is a left turn. It's two blocks from Rockefeller Center and about a 10-minute walk from Central Park. Despite its long history, the hotel is well-maintained, clean, and relatively quiet. The bathrooms are large. The rooms are small, but for Manhattan, they're quite spacious. I've stayed here several times...

Great location, outstanding service, beautiful rooms.

This was our first stay at the newly renovated Waldorf Astoria NYC and it will not he our last! The hotel is absolutely beautiful. A truly magnificent hotel. However, the implacable service is why we will come back to the Waldorf Astoria NYC. Everyone we encounter from check in forward has been genuinely caring and accommodating. Ms. Sabata and Ms. Lauriane hospitality exceeded our expectations...

Called in for cocktail, grand entrance, amazing architecture & eloquently designed.

Beautiful hotel with intriguing history and THE BEST staff!!

What an amazing experience staying in this magnificent hotel for the last night of a two week journey in the USA! My husband and I were delighted when we heard the hotel had reopened in the summer after many years of refurbishment, and that we were able to stay there during our visit to NYC. From the moment we arrived we knew we were in a special place. On checking in, Molly, gave us the warmest...

Newly renovated and fantastic. The hotel has staff from Singapore and Hong Kong who speak Mandarin and Cantonese, making it one of the most welcoming hotels for Chinese guests. Breakfast offers two restaurants to choose from, both with excellent food, including good Japanese cuisine. A top choice for anyone visiting New York.

The hotel is located near Wall Street and the Charging Bull, making its location absolutely fantastic. It's also really close to the Statue of Liberty ferry, surrounded by many popular photo ops. The front desk staff were very welcoming and accommodating, and they even helped us get a room with a great view.

Good hotel but it could do with some refurbs. Nice area in the snow too

The room itself is actually great value for money, but the facilities are basic. There's no paid drinking water in the room, and you have to go to the second floor to buy it, which is really inconvenient. Downstairs, there's a place to store luggage, but not overnight. The location is convenient; it's a 5-6 minute walk to the Charging Bull, and you can easily walk to the New York Stock Exchange and...

Great! The room was clean and tidy, and for this price in Manhattan, it's a real bargain. The location is excellent too, right next to the subway station. The only minor issue was the high floor, which meant a bit of a wait for the elevator, but overall, I highly recommend it.

Unexpectedly good, room was good, bed was excellent clean and very comfortable. In general was very good, the only thing that they should consider is at least give a complementary bottle of water when you arrive.

The room size was average, but the location was great, right in the Financial District, about 200 meters from the Charging Bull and Wall Street. Breakfast didn't have a huge variety, but it was clean, and the sausages were tasty, though I wouldn't want them every day. Early check-in required a $150 deposit. The elevators were a bit small and you had to wait, but that's normal for a building with so...

Carpet in rooms could stand a renovation. No view window and scaffolding outside. Shower head awful and ancient.  Bed very comfortable. Electrical issues in the room.

The room was cozy and didn't feel dated at all!

Really don't understand all the negative reviews on this hotel. It was absolutely wonderful. The location is prime, the service and staff were super supportive and friendly, and the rooms were clean, cozy, and wonderful. I was in town for a conference and thoroughly enjoyed my stay here. The hotel is very classy and sophisticated, not outdated like others mention. The holiday decor this time of year...

The room was completely overpriced; it was way too expensive for over 6000 RMB. They didn't even provide a hairdryer, and it didn't meet my expectations.

Me and my sisters stayed here for 4 days during the Christmas period. We were blown away with the quality of service we received while being here. All the staff are so kind and welcoming and make you feel so at home, always available to offer any assistance at any time. They really went above and beyond to ensure we had a lovely stay. The beds are very comfy and the facilities are very clean and hygienic...

I am currently debating in selecting this hotel for my family. We are coming from abroad looking for a hotel with an antique, old -fashioned charm- something with classic architecture yet elegant vintage details and a warm holiday atmosphere. We would love a room with a high floor, panoramic city views. Since we are traveling during the Christmas season, we are hoping for a hotel that features original...

Very nice hotel when it comes to history and location the building is very attractive, although scaffolding is sometimes hindering the view.

Overall good experience for business stay.

Well, what can we say, just returned home from a week at the Knic, simply superb. Checked in within minutes which was lovely after a long wait at security at JFK. Instantly offered free cookies/sweets/drinks and our luggage met us at our suite. Suite was beautiful, spacious, modern and oozed luxury. Beds were lovely and clean and comfy! Received a text from front desk letting us know if we needed...

It's alright, it's alright, it's alright.

Hotel is in a awesome location , so close to everything. Rooms are comfortable and for being a block away from Time's Sq the rooms were quit. Staff was very friendly. The reason I am giving it only 4 stars is there was scaffolding all over the hotel, so you had the keep your blinds and the black out shades closed as there were workers walking in front of your window all day. We booked this for...

Knickerbocker Hotel: Still a Times Square Classic, but Dining Needs Re-tuning ⭐⭐⭐⭐ ​The Knickerbocker Hotel on 42nd Street remains a phenomenal property, securing its reputation as a sophisticated oasis in the heart of Times Square. The overall hotel quality, service, and location are truly five-star. Stepping into the lobby still feels exclusive, and the rooms offer a quiet, high-end reprieve from...

Great spot and good service from hotel staff. Clean rooms.

Nice hotel situated perfectly The only thing I would say is not enough storage and hardly any amenities

Let's talk about the high-tech aspects. The day before check-in, you can select your preferred floor and room location through the Hilton app. I barely visited the front desk during my stay. Both check-in and check-out can be completed directly on your phone. You can get an electronic key card by opening the app, and unlock your room door just by holding your phone near it. The room's lighting and...

Great location and connectivity to key sights in the city. Room was clean, shower water temperature and pressure were amazing. Elevators were a little slow during peak hours, but everything else was great.

The Hilton New York is located in the heart of Manhattan, offering convenient access to public transportation with several subway stations within walking distance, making it easy to reach various city attractions and business centers. The room size is typical for hotels in downtown New York, with a standard layout and clean bedding, generally meeting accommodation needs. The hotel provides 24-hour...

Great location and a fantastic, modern hotel. Everything was very clean, and our room had excellent views over the city. We really enjoyed our stay overall. The only downside was the lifts — the queues were long and most of the time only one out of four seemed to be working. It would also be helpful if the £10 daily credit could roll over. Despite this, I would definitely recommend the hotel and...

The room was tiny, there wasn't even enough space for two suitcases. The sink had no counter space for toiletries, and the facilities were outdated. The location, however, was decent.

It was around Thanksgiving, and the line for check-in was incredibly long. Hotel facilities in the US are pretty standard, nothing to write home about. Breakfast was free, but they still charge for tips. But then again, it's Manhattan, so the location is absolutely fantastic.

Lift is not enough, wasting too much time for waiting lift especially tush hour

Overall, my stay at the hotel was pretty good. The room size was just right for a solo traveler, and the bedding was clean and tidy, making for a comfortable sleep. All the basic amenities in the room were fully equipped, perfect for daily use.

I came to New York alone for Thanksgiving break as a college student. Most hotels in NYC strictly require guests to be 21 or older to check in. After searching for a long time on Trip.com, I finally found this hotel (not a hostel) that allows 18+ guests to check in by themselves. I even had Trip.com customer service confirm it with the hotel, which was a huge help! The location is great, just a short...

This hotel has no standard for hospitality. The only exceptional people who actually work and provide a service are the concierge (Harrison and his team!) and Housekeepers. The receptionist are really really slow, unresponsive to a simple question/request and feel like so bothered when you ask something related to your stay. The elevator took forever so you really need to plan well ahead before you...

Great location, angry and depressed staff

Verru good hotel. Located very well located. They let us an early check in.

Great location and friendly staff. Clean room.

I always stay here when I'm NYC

wonderful location, clean, easy to get around, nice staff and close to subway

Accessible and very nice hotel!

It was a wonderful stay! Loved this location. The staff were genuinely friendly and helpful. No attitude with fake smiles. I can't wait) it to come back to NYC so I can stay there again!

The Hotel is in a great location, just minutes from great shopping, restaurants, and of course Central Park. What really made me give 5 stars is the Shane at the front. He makes you feel so welcomed and always goes above and beyond to make sure you're having a great stay.

Very disappointed I recently stayed at the 1 Hotel in New York, and while the staff were absolutely wonderful — kind, polite, and very professional — the property itself was a huge disappointment. The service is truly top-tier, but the hotel’s condition does not match the brand’s reputation. If you’re expecting the same experience as the 1 Hotel in Miami, you’re out of your mind — it’s nowhere close...

Value is not quite there for the price, it's close. $40.00 burger tasted like an airport burger with brie cheese on top.

Rooms are not comfortable…no space for personal items or grooming etc. poor lighting ..do not provide coffee or water in lobby.

Top location, great restaurant and bar, nice clean rooms, friendly guest services. Strongly recommended!

The hygiene was so-so, and the room facilities were pretty bad. The hot water in the bathroom wasn't working, and the soundproofing was terrible. There was a connecting door between two rooms, and you could hear conversations clearly.

Overall, Element Times Square West was a very good base for my 16‑night business stay, and I would return if the rate is right next March or April. The location is excellent – an easy walk to Times Square, Madison Square Garden, and major subway lines, which made getting to meetings and sightseeing very convenient. Staff were generally friendly and helpful, and maintenance responded quickly when I...

Breakfast was amazing! It changed slightly every day, and having fruit was a nice touch. I was very satisfied.

First time staying with Element - mixed review: great value for central location, great spread for breakfast - thoroughly enjoyed it. On the other hand, room had some serious issues: the air conditioning split unit produced so much noise throughout the night which made it impossible to get any kind of quality sleep. No phones provided in the room which is intentionally discouraged any communication...

Excellent location 5 minutes walked to time square. Subway station and restaurants everywhere. Booked a room, including 2 people breakfast. BKT was convenient and okay. If you drive, make sure to park your car across the hotel that parking lot. Pay the hotel directly when you checked out to get a better price. Overall, it was a very good stay.

Pro: Good location and room size with mini kitchen. Con: Long lift waiting time, breakfast Q could be long

Great location. Cool vibes. Clean and nice room. Service at restaurants and bar were slow, but food and drinks were great.

Room was quiet and clean. Doorman was courteous and helpful. Front desk staff was very friendly and helpful.

Service was not good overall it was mid. Entrance of hotel at night is hectic because of the nightclub in the hotel, should have a different door than guest door (ask you for room card everytime before coming in making you feel like you're trying to sneak in the hotel) Very loud at night. No gym available for guests to use. No dental care available or any extras for personal use. They totally refused...

Everything from the Doorman greeting upon arrival to the check out process is excellent. It is a perfectly located, excellent hotel!

I’m into architecture this was the quirkiest coolest hotel in New York but yet upscale I’ve ever been to.

Our stay at SoHo Grand was exceptional! The hotel was decorated so beautifully for Halloween!! Everyone was so accommodating, helpful and genuinely kind! We will be back!

Walking into the standard based off a friend's recommendation i was immediately impressed by the beautiful lobby. Very chic and stylistic. The Gingerbread house aka living room area was nice when we arrived early and out room wasnt quite ready yet. Once we were able to get settled in our room I loved how it was designed, styled, and furnished. Little touches go a long way. Big beautiful windows overlooking...

I had been wanting to stay at this hotel, and I'm so glad I did. All of my interactions with the personnel were so kind and respectful. They team really went above and beyond at this hotel. I also love the location -- I was in town visiting from DC and it was very close to Penn Station to get home. The neighborhood was also a prime location and views were beautiful. I'll be staying again here soon

I had a wonderful stay at The Standard Hotel in NYC. The staff truly made the experience unforgettable, everyone we interacted with was kind, polite, and welcoming. A special shout-out to Rosa, who went above and beyond with so much care, patience, and professionalism. She was exceptionally helpful, gracious, and always delivered service with a smile. Dani was equally fantastic, attentive, warm, and...

The Standard, High Line is a truly exceptional hotel that combines modern luxury with a vibrant and unique atmosphere in the heart of New York City. Situated directly above the iconic High Line park, it offers stunning views of the city skyline and the Hudson River, making every stay unforgettable. The rooms are sleek, stylish, and thoughtfully designed, offering comfort, elegance, and all the modern...

Staffs are impatient and irresponsible. the hotel is old since lack of maintenance

Literally to die for! Can't wait to go back. The Suite overlooking the Hudson had that beautiful bathtub just as described. Everyone was pretty accommodating and the roof top bar had a nice vybe. Taking a walk around the neighborhood was great...plenty to see and do...

This place has a lot of charm. The decor and overall vibe is historic New York meets modern day. There is wallpaper around that calls to yesterday. The artwork in the room is cute. There is a bar and restaurant on site. There are multiple entrances which is helpful depending on how you arrive. The staff were welcoming on arrival and departure. The low rating is because it advertises as a 4 star hotel...

Stayed on the busiest weekend of the Christmas period and yet managed to get a reasonably priced room that was a good size for the 4 of us. The decor is lovely and the bed sheets soft, clean and the beds are very comfortable. On a less positive note light sleepers could have a problem with the outside noise and the noise from neighbours above and below. Our room was at the very end of the corridor...

This is my second time staying. The restaurants are good and service wonderful. My room last time was amazing, although a little loud due to the proximity to the street/bar across the street. This visit I requested a room with a larger desk so I could work. They were accommodating. Sadly the room is very dark, even with all of the lights on. It sounds like there is a Subway train under my bathroom...

The hotel is in a great location near multiple subway lines but closest to the #6. Nicely decorated, pleasant staff. At the time of our stay, the Redbury was able to arrange parking at a nearby garage for a discount under regularly charged rates. We didn’t eat at Marta unfortunately but the smells from the restaurant were always inviting, and there was lots of activity into the evening. We didnt have...

A very clean hotel with a restaurant in the lower East side. I didn't spend the night here however, the vibe I got from just visiting the hotel was very positive. The bathroom on the ground floor was elegantly done and it seemed like they were constantly cleaning. Nice reception, hopefully can spend the night there one day.

Staff gave us five star treatment. Excellent complimentary gourmet coffee every morning. Room upgrade with empire state building view. Nice complimentary champagne for hubs bday. Great location. Great vibe.