Sercotel Delfos Andorra in Andorra La Vella
✅ Excellent breakfast buffet with a wide range of hot and cold dishes mentioned in multiple reviews ✅ Friendly and helpful staff praised for customer service and local guidance ✅ Clean and spacious rooms with daily housekeeping ✅ Convenient central location close to public transport and city attractions ✅ Good bar atmosphere with reasonably priced drinks ❌ Air conditioning in rooms reportedly not functional, causing overheating in some rooms ❌ Parking is available but comes at an additional cost of around €20 per day ❌ Some guests found the hotel facilities and decor somewhat outdated, including worn carpets and sofas ❌ Soundproofing was noted as insufficient by some guests ❌ A few negative comments about restaurant service, including an incident with the restaurant manager
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Description
Sercotel Delfos Andorra is a 4-star hotel built in 1981 and renovated in 1999, located in the heart of Escaldes-Engordany. The hotel comprises 180 rooms spread across six floors, featuring a range of room types including Single, Double, Triple, Quadruple, and Family rooms. Guests can expect comfortable rooms decorated in warm tones with daily housekeeping and soundproofing. The hotel offers two restaurants: Memfis and Tapadera, serving buffet breakfast and dinner with gluten-free options and tapas specialties respectively. Facilities include a bar, a TV lounge, a games room, and a kids’ zone with a playroom and children’s menu. Free Wi-Fi is available throughout, and parking is offered for a fee. The hotel also provides free shuttle service in winter to the Gran Valira ski lift upon prior request. With conference rooms that accommodate up to 250 people, it caters to both leisure and business travelers. Its proximity to the Caldea thermal spa (400 m) makes it suitable for restful stays.
Location
Situated on Avinguda del Fener, 17, Sercotel Delfos Andorra is about 400 meters from the Caldea thermal spa, a major local attraction. The hotel lies approximately 4 kilometers from the nearest ski lifts, with a free winter shuttle available on request. Public transport access includes a 20-minute walk to the national bus terminal and nearby stops for the L2 bus line, offering convenient connections. Within walking distance is the Carmen Thyssen Museum (270 meters), which hosts European and contemporary art. Several cafes and restaurants are close by, including Cafe Hotel Tudel (98 m), Cal Magi restaurant (211 m), and CAFFE DI FIORE (241 m). The hotel’s central location places guests near business districts and pedestrian streets for shopping and dining.
Tips
- If you plan to visit ski lifts, request the free shuttle service a day in advance during winter.
- Expect to pay extra for parking, so consider nearby public parking options.
- If sensitive to heat, clarify room cooling options on arrival as some rooms lack effective air conditioning.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Buffet [Mon - Sun] 07:30-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Newspapers
- Ticket assistance
- Television in lobby
- All Spaces Non-Smoking (public and private)
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Family room
- Cable TV
- Minibar
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Snack bar
- Packed Lunches
- Free Wi-Fi
- Car rental
- Transfer services
- Spanish
- Russian
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Nightclub
- Parking
- Garage
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Doctor
- First Aid Kit
- Playroom
- Children's playground
- Family/Kid Friendly
- Kids club
- Ski storage
- Ski passes available
- Ski facilities rental
- Skiing
Hotel virtual tour
Video: Андорра-ла-Велья столица Андорры | Andorra la Vella. Andorra
Map
Reviews
It's centrally located in Andorra, making it easy to get around.
POIs near hotel
Cafe and Restaurants near hotel
Unfortunately, there was no view at all. The window would open and we were facing walls from all sides, with no air or daylight coming in but fumes from a grease trap from a place underneath. Extremely disappointing from this point of view. Floor was dirty from day one, our socks become dirty after few steps around the room. However, clean beds and toilet.
We were not expecting a 5 star stay, but whoever assigns the room for someone who stays for a full week, should consider that day light and fresh air are important and necessary. Beside our room (201) there was a staff room and we could smell the cigarette smoke coming from that room, which is not ideal if you cannot benefit of fresh air in your own room.
The coffee shop at the ground floor is very handy, opens at 8 am which is great.
Location is very good for someone who wants to stay in the centre of La Vella.
Bed was soooooo comfy.
Room was sound proof. I am light sleeper and I slept great.
Bathroom is big, new and clean.
Location, right on the pedestrian street, was perfect.
They have a good coffee shop for breakfast on the first floor.
The room was very good.
Big beds, with towels included and warm and machine for hot water with coffee and tea If you want to make
The bathroom had some fascinating shampoos trying to reduce the ecological footprint!
The only bad thing,
They don't answer your requests via the booking chat!
I don't know even if they speak English well!
I had to ask them about the door code before coming and the wifi. Otherwise, in the night, good luck.
There is no 24h reception.
Our room smelt quite strongly of cleaning product when we first arrived, but it were clean.
The toiletries are quite small but staff were happy to provide more upon request.
Location is very central and close to plenty of amenities.
Overall, we had a great experience here!
For a hotel it was decently priced, but the size of the room wasn't worth what I paid. No water provided which could've been a good gesture to tired travellers. Bathroom was super clean n tidy. Bed was not that comfy but for a night I could manage.
Compared to all expensive hotels around i think it's a good deal at Tudel. Would come back for sure.
Frequently asked questions about Sercotel Delfos Andorra
What types of rooms are available at Sercotel Delfos Andorra?
Room types include Single room, Double room, Triple room, Quadruple room, and Family room.
Is there a shuttle service to the ski lifts?
Yes, a free shuttle to the Gran Valira tram is available during winter upon request made 24 hours in advance.
Are pets allowed at this hotel?
No, pets are not allowed at Sercotel Delfos Andorra.
What dining options are offered on-site?
The hotel has two restaurants: Memfis and Tapadera, offering buffet breakfast and dinner with gluten-free options; Tapadera specializes in tapas.
Is parking included with the stay?
Parking is available for an additional fee; some guests noted it costs about €20 per day.
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 78 USD The best time to book is July 6, with rates starting from 61 USD