Gardenia in Bansko
✅ Spa center with a good hammam and sauna praised in multiple reviews ✅ Spacious, comfortable rooms with necessary amenities and some family-friendly layouts ✅ Helpful and friendly reception staff who generally speak English well ✅ Good location near the city center and close to a park ✅ Free shuttle bus service to the ski gondola station ✅ Children's facilities including a play area and kids' club appreciated by families ❌ Reports of noisy wedding parties with loud traditional music causing sleep disturbance ❌ Hotel requires renovation; some rooms and facilities are outdated or in disrepair ❌ Inconsistent service quality, with some guests describing poor or rude staff and management ❌ Spa facilities sometimes partially out of order (e.g., jacuzzi, steam room) ❌ Complaints about limited food variety and quality in the hotel restaurants ❌ Issues with room access due to key card malfunctions reported multiple times ❌ Paid parking despite presence of free municipal parking nearby
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Description
Gardenia is a 4-star ski hotel in Bansko, built in 2006 and renovated in 2011, offering 86 rooms across a single 5-story building. Its accommodation types range from Economy to Luxury rooms, including family and business options, as well as several apartment layouts. The hotel provides a mix of amenities such as two restaurants (one with a summer terrace and a large traditional Bulgarian restaurant 'Kukeri'), a lobby bar, a spa center with a heated indoor pool, sauna, steam room, and jacuzzi (free access to sauna, steam room, and jacuzzi; massage and solarium at extra cost). Families will find facilities like a children's pool, kids’ club, and free cribs on request. Guests can also use a free shuttle bus to the ski lift located 900 meters away, as well as free bike rentals and parking. Overall service, cleanliness, and location are rated around 8 out of 10 by guests, with praise for the spa and room size but notes on needed renovation and occasional noise disturbances.
Location
The hotel is located at Tsar Simeon 72 in Bansko, just 100 meters from the city center and 900 meters from the ski lift station. It lies 95 kilometers from Sofia Airport and 145 kilometers from Plovdiv Airport. Nearby, you'll find three restaurants within 350 meters: Restaurant “Georgi Gemkov-Shume,” Kutelo Restaurant, and Orlovo Gnezdo Restaurant. The hotel is positioned near a large park, providing a quiet environment while still being within walking distance of central Bansko. A free shuttle bus connects guests to the gondola station, making access to skiing convenient despite the short distance.
Tips
- Book early to secure rooms with balconies or family layouts if traveling with children.
- Use the free shuttle bus to reach the ski lift comfortably, especially in winter.
- Be aware that wedding parties may cause noise disturbances; request a room away from event spaces if noise sensitivity is a concern.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Continental, Vegetarian Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
- Deposit Policy: Deposit required The deposit is determined based on the duration of your stay. The charge is US$27.44 per night.
- Pets: Pets are allowed Fee: Contact the property for details
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Express check-in/check-out
- Garden
- Terrace
- Outdoor furniture
- Bridal suite
- Non-smoking rooms
- Room service
- VIP room amenities
- Indoor Fireplace
- Accessibility features
- Ironing
- Laundry
- Safe-deposit box
- Luggage storage
- Bar
- Diet menu (on request)
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Packed Lunches
- Bottled water (at extra charge)
- Free Wi-Fi
- Airport transportation
- Car rental
- English
- Bike rental
- Barbecue grill(s)
- Hiking
- Fishing
- Ping-Pong
- Parking
- Swimming pool
- Spa tub
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Solarium
- Massage
- Steam room
- Sauna
- Playroom
- Children swimming pool
- Ski storage
- Ski facilities rental
- Skiing
- Ski school
- Pets Not Allowed
Street view
Video: Park Hotel Gardenia Bansko Review | Top Stay in Bulgaria’s Premier Ski Resort
Map
Reviews
I give 4 stars because at the bathroom the bathroom faucet was a little bit broken and the furniture seems outdated.
In the morning the breakfast was okish...except the coffee. It was just like the ones you take from those tired coffee machines you find at the newspaper stands. This was disapointing at a 4 star hotel.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Gardenia
How far is Gardenia hotel from the ski lift?
The ski lift is 900 meters from the hotel. There is a free shuttle bus service provided by the hotel to the ski lift.
Are there facilities for children at the hotel?
Yes, the hotel has a children's pool, kids’ club, and offers baby cots on request free of charge.
Does the hotel have spa amenities and are they free?
The hotel spa includes a heated indoor pool, sauna, steam room, and jacuzzi. Sauna, steam room, and jacuzzi access are free; massages and solarium use are charged separately.
Is parking available at Gardenia hotel and is it free?
The hotel offers free parking nearby, but some guests reported that the hotel charges a daily fee for parking despite municipal free parking in the area.
What types of rooms are available at Gardenia?
Room types include Economy (single, double, triple, quadruple), Standard (single, double, triple, family, with or without balcony), Business (double, family, room, apartment), Deluxe (double, triple, family, with or without balcony), Luxury (room, double), and several apartment options.
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Hotel prices for: August - September 2026 calendar
The average hotel price this month is 77 USD The best time to book is August 15, with rates starting from 76 USD



























































































