Terra Hotel, Bansko (Bulgaria): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Deluxe Double room

Kitchen, wireless internet and private bathroom

Beds:

Kitchen in the room

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Run of House

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Standard room

Wireless internet, shower and bath

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Standard room with balcony

Wireless internet, shower and bath

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2 Bedrooms Standard room

Private bathroom

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Standard Single room

Private bathroom

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Standard Family room

Family room with bathroom

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2 Bedrooms Standard Family room

Family room with bathroom

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Standard Quadruple Family room

Family room with bathroom

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Standard Double room

Wireless internet, shower and private bathroom

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1 Bedroom Standard Double room

Private bathroom

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Standard Quadruple room

Private bathroom

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Deluxe room

Kitchen, wireless internet and private bathroom

Kitchen in the room

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1 Bedroom Deluxe room

Kitchen, wireless internet and private bathroom

Kitchen in the room

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2 Bedrooms Deluxe room

Kitchen, wireless internet and private bathroom

Kitchen in the room

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Deluxe Single room

Kitchen, wireless internet and private bathroom

Beds:

Kitchen in the room

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Deluxe Triple room

Kitchen, wireless internet and private bathroom

Beds:

Kitchen in the room

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1 Bedroom Deluxe Triple room

Kitchen, wireless internet and private bathroom

Beds:

Kitchen in the room

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2 Bedrooms Deluxe Triple room

Kitchen, wireless internet and private bathroom

Beds:

Kitchen in the room

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Deluxe Quadruple room

Kitchen, wireless internet and private bathroom

Beds:

Kitchen in the room

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2 Bedrooms Deluxe Quadruple room

Kitchen, wireless internet and private bathroom

Beds:

Kitchen in the room

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Deluxe Family room

Family room with kitchen, internet and bathroom

Beds:

Kitchen in the room

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1 Bedroom Deluxe Double room

Private bathroom

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2 Bedrooms Deluxe Double room

Private bathroom

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Suite

Private bathroom

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1 Bedroom Suite

Private bathroom

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2 Bedrooms Suite

Private bathroom

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3 Bedrooms Suite

Private bathroom

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Quadruple Suite

Private bathroom

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Family Suite

Family room with bathroom

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Single Family Suite

Family room with bathroom

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Quadruple Family Suite

Family room with bathroom

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Double Family Suite

Family room with bathroom

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Standard Suite

Private bathroom

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Deluxe Suite

Private bathroom

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Deluxe Family Suite

Family room with bathroom

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Apartment

Private bathroom

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1 Bedroom Apartment

Private bathroom

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1 Bedroom Apartment with view

Private bathroom

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2 Bedrooms Apartment

Private bathroom

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3 Bedrooms Apartment

Private bathroom

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Triple Apartment

Private bathroom

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Quadruple Apartment

Private bathroom

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2 Bedrooms Quadruple Apartment

Private bathroom

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3 Bedrooms Quadruple Apartment

Private bathroom

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Family Apartment

Family room with bathroom

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2 Bedrooms Family Apartment

Family room with bathroom

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Double Apartment

Private bathroom

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1 Bedroom Double Apartment

Private bathroom

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2 Bedrooms Double Apartment

Private bathroom

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3 Bedrooms Sextuple Apartment

Private bathroom

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Quadruple Family Apartment

Family room with bathroom

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Deluxe Apartment

Kitchen, wireless internet and private bathroom

Kitchen in the room

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1 Bedroom Deluxe Apartment

Kitchen, wireless internet and private bathroom

Kitchen in the room

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1 Bedroom Deluxe Apartment with balcony

Kitchen, wireless internet and private bathroom

Kitchen in the room

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2 Bedrooms Deluxe Apartment

Private bathroom

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3 Bedrooms Deluxe Apartment

Private bathroom

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Luxury Apartment

Private bathroom

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1 Bedroom Luxury Apartment

Private bathroom

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2 Bedrooms Luxury Apartment

Private bathroom

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3 Bedrooms Luxury Apartment

Private bathroom

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Studio

Private bathroom

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Deluxe Studio

Private bathroom

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Deluxe Cottage

Private bathroom

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More rooms

Description

Chic modern hotel for a family holidays with children. Infrastructure and quality service.

Built: 2007

Renovated: 2010

Location: 7 km from the resort of Bansko and 156 km from the airport of Sofia, 3 km from the ski lift.

Consists of 4 buildings.

The hotel has 133 rooms.

Pets (dogs only) are accepted upon request for a fee.

On the hotel territory: 2 pools (outdoor and indoor) conference hall for 130 seats, restaurant, 2 bars, the summer garden, currency exchange

Attractions: Golf course (within 3 km), fishing, skiing, Billiards, table tennis, Cycling, horse riding, sauna, Solarium, Spa and Wellness centre, massage, hot tub, Turkish bath, bikes

For children: Playground, kids area, games room, Babysitting services on request with charge

The distance to the nearest airport is 156 km.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast: Continental Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are not allowed
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: Visa, MasterCard
Check in time: 15:00. Check out time: 12:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

ATM
24-hour reception
Elevator/lift
Smoke-free property
Heating
Security guard
Newspapers
Garden
Terrace
All Spaces Non-Smoking (public and private)
Outdoor furniture
Upper floors accessible by elevator

Rooms

Non-smoking rooms
Room service
Family room
Indoor Fireplace
Cable TV
TV
Minibar
Hairdryer
Shower/Bathtub
Shower
Wardrobe/Closet
Bathrobe
Linens
Slippers
Toiletries

Accessibility

Accessibility features

Services and amenities

Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Luggage storage
Wake-up service
Telephone

Meals

Bar
Buffet breakfast
Cafe
Restaurant
Restaurant (buffet style)
Snack bar
Packed Lunches
Bottled water (at extra charge)

Internet

Free Wi-Fi

Transfer

Car rental
Airport transportation
Transfer services

Languages Spoken

Russian
English
Multi-language staff

Tourist services

Tour assistance

Recreation

Bike rental
Billiards
Hiking
Fishing
Sun Deck
Ping-Pong

Parking

Parking
Free Parking on Premises
Garage

Pool and beach

Swimming pool
Spa tub
Indoor Pool
Beach facilities
Beach/pool towels
Heated swimming pool

Business

Event facilities
Fax and copy machine
Conference Hall

Sports

Cycling
Table Tennis
Fitness facilities
Golf course (within 3 km)

Beauty and wellness

Doctor
Solarium
Massage
Steam room
Beauty services
Sauna
Spa
First Aid Kit

Kids

Playroom
Babysitting and childcare
Children's playground
Family/Kid Friendly

Winter sports

Ski storage
Ski facilities rental
Ski shuttle
Skiing
Ski school
Skiing Off-site

Pets

Pets allowed (under 5 kg)

Street view

Video: BAN40 New Estate Bulgaria (2 bed in Terra complex, near Bansko)

Map

Reviews

Cleanliness

Amenities

Location

Service

05.05.2026 Haydar

TERRA Complex Hotel
A wonderful place for a relaxing stay. The hotel is clean, modern, and very well maintained. Rooms are comfortable and spacious, with great attention to detail. The staff is friendly, professional, and always ready to help, which makes you feel welcome from the first moment.
The location is quiet and peaceful, perfect for rest, yet still convenient for exploring the surroundings. Facilities are well organized and the overall atmosphere is calm and pleasant.
Highly recommended for couples, families, or anyone looking for comfort and quality service. ⭐⭐⭐⭐⭐

08.02.2026 Seckin

We stayed 2 nights. The distance from Bansko Gondola is about 10 km. The room is so huge. But the bed is low and soft. The breakfast is enough and also hotel lobby and bar arw so cool.

02.01.2026 Maria

The hotel has great potential but there are many issues. The room we booked was a "double deluxe " sadly in reality we slept on 2 mattresses, you could barely name it a bed. The staff is not helpful, most of them don't speak English, they are visibly exhausted and not in the mood for being there. Not so clean, especially the pool area. The jacuzzi smells extremely bad and had green mold everywhere. The pool is smaller than it seems in photos.
We absolutely hated the fact that there was not option for us to eat there . The restaurant was closed as they made up excuses every night we stayed there. The only option was the buffet that was 40 leva per person , no drinks included. The food looked awful and they would close at 21:00. We preferred to stay hungry rather than eat the leftovers from the buffet.
They made sure not to leave us any other option for eating there , that's wild.
The breakfast was very poor, cheapest things you could buy. Awful!

Also as many hotels around the world offer complementary coffee and water in the room, of course they didn't do that. Even more, they offer 4 coffe capsules , 2.50 leva each. That s just embarrassing for you.

In the afternoons we wanted to play some pool, you have to buy coins from the reception.. after 21:00 we waited a long time for someone to come at the reception. It seems like they want to make money but doing the bare minimum and just by overpricing.
It s 15 minutes away from Bansko by car.

Also for the new years party, they offered the only option: 218 Leva per person: 4 meals , 1 drink, one 300 ml bottle of wine and a glass of champagne. For this money you could offered an open bar or at least a nornal bottle of wine / person. As i said , overpriced and not at all worth it.

We paid way to much for what we were offered.

Also the bathroom had a tile coming off from the wall. That is unsafe !

Save your money and don't come here.

30.07.2025 Danail

The view from ouer terrace is stunning, but the hotel is far from where should be for 4 stars Hotel. It looks like is short of personal, the available personal is not very helpful and polite. The hotel and the rooms looks not very clean.
In my opinion overall overpriced.

13.03.2025 Joshua

We just checked in. The place is quiet now in early March (as the ski season is wrapping up). The rooms are large with nice amenities. The price is very reasonable. The staff has been extra hospitable and kind. Plus, the VIEWS ARE STUNNING. Overlooking the golf course with the mountains as a backdrop?! This place is amazing!

02.01.2024 Guest

We had a two-day family break there, at Christmas in a really spacious two-room apartment. We enjoyed the extra space and the view to the mountains. We paid for half board so we ate dinner as well as breakfast. The hotel was clean, the service was good but the food was always cold no matter the time. It's a pity because the food was fresh and well prepared. The desserts were not varied and a bit disappointing. Christmas meal which was supposed to be special, actually was not. The pool was clean, at good temperature but with too much chlorine (it smelled more than usual at least). Overall, a nice stay.

03.08.2021 Efy

Excellent place for sports, retreat, meditation, relax!!
Amazing vibes!!

09.05.2021 Kostas

Worst heating ever to be found in a hotel. Unforgetable experience with very low temperatures. The people at the reception desk was replying that they will take care of that, probably they are still taking care of it ! Furthermore there was No professional attitude as far as the hotel manager is concerned during check- in regarding some error from the travel agency. The error was theirs actually and she tried to blame the agency. I called the police and said I will inform the Bulgarian authorities. ONLY then the manager took the trouble to just make a simple phone call to arrange everything with the travel agency. PLEASE if you value yourself AVOID this so-called hotel AT ALL COST. You must consider yourself warned. Negative Ranking (-).

19.04.2021 Laura

Great stay because it was during the ski season. However, apart from that it wasn't much better than in a pension of 2-3* in Romania. I think they totally deserve 3.3* and not yet 4*.

30.03.2021 Tanya

Amazing view, very good and comfortable hotel with warm pool!
Very good breakfast and good dinner.
Also the prices in the restaurant and lobby bar are absolutely acceptable.

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Cafe and Restaurants near hotel

Restaurant «Terra Bar & Diner» (0 min)

2760 Разлог

Frequently asked questions about Terra Hotel

How much does it cost to stay at Terra Hotel?

The cost of staying in Terra Hotel depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 61 USD. Enter your dates to see the exact offer prices.

Which room categories are available in the Terra Hotel?

You can book Run of House, Standard room, Standard room with balcony, 2 Bedrooms Standard room, Standard Single room, Standard Family room, 2 Bedrooms Standard Family room, Standard Quadruple Family room, Standard Double room, 1 Bedroom Standard Double room, Standard Quadruple room, Deluxe room, 1 Bedroom Deluxe room, 2 Bedrooms Deluxe room, Deluxe Single room, Deluxe Triple room, 1 Bedroom Deluxe Triple room, 2 Bedrooms Deluxe Triple room, Deluxe Quadruple room, 2 Bedrooms Deluxe Quadruple room, Deluxe Family room, Deluxe Double room, 1 Bedroom Deluxe Double room, 2 Bedrooms Deluxe Double room, Suite, 1 Bedroom Suite, 2 Bedrooms Suite, 3 Bedrooms Suite, Quadruple Suite, Family Suite, Single Family Suite, Quadruple Family Suite, Double Family Suite, Standard Suite, Deluxe Suite, Deluxe Family Suite, Apartment, 1 Bedroom Apartment, 1 Bedroom Apartment with view, 2 Bedrooms Apartment, 3 Bedrooms Apartment, Triple Apartment, Quadruple Apartment, 2 Bedrooms Quadruple Apartment, 3 Bedrooms Quadruple Apartment, Family Apartment, 2 Bedrooms Family Apartment, Double Apartment, 1 Bedroom Double Apartment, 2 Bedrooms Double Apartment, 3 Bedrooms Sextuple Apartment, Quadruple Family Apartment, Deluxe Apartment, 1 Bedroom Deluxe Apartment, 1 Bedroom Deluxe Apartment with balcony, 2 Bedrooms Deluxe Apartment, 3 Bedrooms Deluxe Apartment, Luxury Apartment, 1 Bedroom Luxury Apartment, 2 Bedrooms Luxury Apartment, 3 Bedrooms Luxury Apartment, Studio, Deluxe Studio, Deluxe Cottage in the hotel. Please check room availability by choosing your dates

Is there a pool in Terra Hotel?

Yes, there are Heated pool, Pool cover

What are the check-in and check-out times at Terra Hotel?

Check-in at Terra Hotel is possible from 15:00, check-out is until 12:00.

Does Terra Hotel have a pool?

Yes, Terra Hotel has a swimming pool for guests.

Are pets allowed at Terra Hotel?

No, pets are not allowed at Terra Hotel.

Does Terra Hotel serve breakfast?

Yes, Terra Hotel serves breakfast for guests. Breakfast options include Continental style.

How to get to Terra Hotel from the nearest airport?

The nearest airport is Sofia International Airport, located straight line distance from hotel: 93.1 km away.