Intercity Hotel Shanghai Nanjing Road Pedestrian Street The Bund in Shanghai

location was great and the laundry service was exceptional. have never seen a better laundry service.

This stay truly surprised me in the best way possible; I absolutely have to rave about it! First off, the room's hygiene was a godsend for someone as particular as me—the bed sheets and duvet covers were perfectly flat and wrinkle-free, pillow corners neatly tucked in, and everything felt soft and clean to the touch. The bathroom mirror and sink were spotless, not a speck of grime around the toilet rim, and even the shower glass door had no water stains. You couldn't find dust anywhere, not even on the windowsill or in the sofa crevices, which made me feel incredibly at ease.

The service was warm and consistently excellent! From the quick 3-minute check-in at the front desk to the thoughtful daily room tidying by the housekeeping staff, even my casually placed skincare products were neatly arranged. Once, I casually mentioned needing an extra hanger, and it was delivered to my room less than 5 minutes after I hung up the phone. They even announced themselves softly before knocking and waiting, showing immense politeness. The biggest surprise was the late-night snack service. After a late night out, I ordered noodles and sweet rice balls (tangyuan). The delivery was incredibly fast, and the food arrived still warm. The noodles were perfectly al dente and flavorful, and the tangyuan were soft and sweet—it completely exceeded my expectations and brought me so much joy.

Every detail revealed immense thoughtfulness, from the rigorous hygiene standards and the attentive, accommodating service to the comforting late-night snacks. These all added a touch of home warmth to my travels. This hotel has definitely been added to my must-stay list for business trips and vacations; I'll certainly choose it again next time!

The service was incredibly heartwarming! The front desk lady proactively offered tea and, while helping with our luggage, mentioned that the hotel is a century-old historic building and a protected heritage site. She also patiently recommended local specialty snacks and sightseeing routes. Upon check-in, she upgraded our room, and luggage storage was very convenient. Her smiling service throughout made us feel as welcome and familiar as old friends.

Our stay far exceeded expectations! It's just a 5-minute walk to the Bund to enjoy the night views, and an evening stroll with the breeze was incredibly pleasant. The room decor was simple and cozy, with soft, eye-friendly lighting and skin-friendly, breathable bedding. The lye bread and German sausage at breakfast were especially unique. The staff proactively helped with our luggage, and the Chinese lunch and dinner for business banquets were also excellent. This will be our top choice for future company business trips!

The room was surprisingly clean! The bedding was soft and skin-friendly, and the bathroom was odor-free with a separate wet and dry area. The cleaning staff meticulously tidied up every day, and there wasn't a speck of dust in any corner. Opening the window gave you a glimpse of the city's vibrant life, while closing it made it remarkably quiet, ensuring a perfect night's sleep!

Completely cured by the hotel's afternoon tea! This is what true relaxation feels like ✨

Seriously, who gets it?! Having afternoon tea at a downtown hotel's street corner just elevates a get-together with my girlfriends to a whole new level of ceremony and elegance! We booked a window seat in advance. Outside the floor-to-ceiling window, the streets were bustling with traffic, while inside, the warm yellow lighting paired with soft music created such a lazy, cozy atmosphere. Every casual photo turned out to be a masterpiece, full of ambiance – my bestie even exclaimed that nine squares on WeChat Moments weren't enough to post them all!

The waitstaff were incredibly attentive and proactively explained the tea and dessert pairings. We spent the whole afternoon there, chatting and taking photos, and time just seemed to slow down beautifully. Whether it's for a cozy gathering with girlfriends or just to relax alone, this afternoon tea is definitely worth revisiting countless times!

Heartwarming Service, an Unforgettable Stay

This stay deeply impressed me with the hotel's attention to detail. Returning late at night, the front desk lady was efficient and friendly. I casually mentioned needing laundry done, and to my surprise, the next morning I found my clothes dried and neatly hung outside my door – such thoughtfulness was incredibly touching. The breakfast selection was rich, and I especially recommend the freshly made wontons at the live cooking station. The auntie cooking the noodles was exceptionally warm and friendly, and a bowl of hot wontons became the best comfort in the early morning.

The hotel's location is impeccable, within walking distance of The Bund and the subway station, making travel and shopping extremely convenient. The room was clean, comfortable, and well soundproofed. This stay exceeded my expectations for a chain hotel; the thoughtful details showed genuine warmth. Highly recommended.

The hotel boasts an excellent location with convenient transportation, close to Nanjing Road Pedestrian Street, the Bund, and Chenghuang Temple, and just a stone's throw away from Shanghai Book City. It's a great spot for a family trip with kids during holidays. What's most important is the hotel's fantastic environment—it's very quiet, upscale, elegant, and comfortable, with impeccable cleanliness. The staff are all very warm and friendly ❤️. It's a highly recommended choice for both business trips and tourism! 😄😀

The location is fantastic! And the breakfast was amazing! Choosing the right hotel for my Shanghai trip was crucial this time. The City Hotel's location is incredibly convenient. It's just a 200-meter walk to Nanjing East Road Metro Station (Line 10) and 400 meters to Line 2, offering direct access to Disneyland, Pudong Airport, and Hongqiao Hub – no detours needed at all. You can stroll from the hotel and be on Nanjing East Road Pedestrian Street in just 3 minutes, making shopping super easy. The Bund is a 5-10 minute walk away for river views, and People's Square and City God Temple aren't far either. I didn't need a single taxi, which saved a lot of time and money – a real delight for a traveler! The cleanliness of the room exceeded my expectations! As soon as I walked in, it felt fresh and tidy. The bedding was crisp white, soft, and odorless. The floors and surfaces were spotless. The bathroom's wet and dry separation was excellent, with no water stains on the vanity and not a speck of dust even in the corners, making for a very reassuring stay. The room ventilation was good, keeping the air fresh. The amenities provided were comprehensive, and the internet was stable, perfectly meeting the core needs for a trip. Coming back to such a clean and comfortable space after a long day was incredibly therapeutic. And the breakfast was full of surprises! The buffet restaurant had a rich variety, a thoughtful blend of Chinese and Western. The Chinese options included fragrant hot dishes, mini wontons, and scallion oil noodles. The Western selection had everything from cold cuts and cheese platters to exquisite desserts, plus a variety of fresh fruits and freshly squeezed juices – all fresh and delicious ingredients. The auntie at the live cooking station was quick and efficient, satisfying any taste I wanted, with just the right portions. The menu changed daily, so I never got tired of it. Starting the day well-fed and energized made sightseeing even better! My entire stay was a 10/10 experience. It's conveniently located, has a superb breakfast, clean and hygienic rooms, and a pleasant environment. It's perfect for both leisure and business travelers. I've already recommended it to friends, and I'll definitely choose this hotel again next time I'm in Shanghai!

I have to give the HUALUXE Shanghai Nanjing Road Five Stars! The location is truly unbeatable. Right outside, you're in the heart of a bustling commercial area, perfect for shopping and dining – a paradise for anyone who loves to browse. The room facilities are comprehensive, and the gym is spacious with good lighting. All the toiletries are brand-name, which made me feel very comfortable. The room itself was clean and tidy, with an excellent array of amenities, showing great attention to detail. The hotel's soundproofing is also fantastic; I couldn't hear any outside noise, ensuring a perfect night's sleep. The staff were warm and attentive, always quick to respond to any requests. The breakfast was bountiful and delicious. The bar in the lobby offered a superb experience; their cocktails were absolutely amazing. The hotel environment overall is fantastic, exuding a high-end, sophisticated vibe. I've already recommended it to my colleagues!