Toxotis Hotel in Protaras

Just home from a 7 night stay. As a family of 3 adults. Check in was fast, not a lot of information given as to where the restaurant or bar was but we found them anyway. May sound stupid but it seemed like we were going through a fire exit. The staff are 99% excellent. Except the lifeguard. We witnessed him making children who were very obviously able to swim leave the pool and left them in tears. He was a rude man and we hated him walking past. He said he would lose his license if a child had a problem in the pool which would be fair enough but he never judged Their swimming ability at all. He also spoke about his personal life which was not appropriate to families with children as it was very sexual. Bar and restaurant staff were excellent. Very friendly and happy. A big issue for us was that there was nowhere in the hotel to buy a bottle of water. The nearest shops aren’t accessible for those with less mobility so a small charge for a bottle of water would be ideal. Even one vending machine would do the trick. The other problem we had is that the food in the buffet and at the snack bar wasn’t very hot. Loads of choice at each meal but it was tepid at best. At this time of year the pool was freezing so inaccessible but that would be the case at most hotels mid April. There Was no indoor bar so this time of year everyone was freezing on an evening. They did provide heaters for the first 3 nights but took them away after that and it was very very cold. The cleaner was very unpredictable as knocked at 8.30am the first morning and then was random times the rest of the week but when they did come it was a nice fresh smell however the toilet roll wasn’t refreshed. Over all we did have a really good time and we put this down to the friendly staff and the other holiday makers who we all got on with and had fun. Would we go again? Maybe if it was a similar price we paid as it was approx £400 each for a week all inclusive and we did feel it was worth it even though the food was cold. We did get a few takeaways as we had one very fussy eater which was an expense we didn’t expect but again if the food was hot it wouldn’t have been as much of an issue. A few small changes would make this hotel a definite 3 star. To be able to buy water. To upgrade the buffet heaters so the food was hotter. Also the snack bar food to be hotter as it’s made to order. An ok location. We did have a very good holiday due to the friendly staff and the people we met. We don’t regret going however those few changes would make the hotel so much more positive.

Good location close to excellent entertainment venues and restaurants. The town has many attractions and adjacent high quality beaches. Local Bus Services operating right outside the hotel. The Toxotis however fails to deliver on many levels. Food at the hotel is variable. Coffee machine, Juice machine in the main restaurant both broke down on the same day. Guests obliged to use 1 communal kettle. On site bar closes at 11pm. Rooms are very dated. Telephone system in the room was not connected, no point in the event of an emergency. Fire Doors on level 3 were wedged open, a total breach of fire regulations! The Lift broke down at one stage. Outside Space: Dangerous broken walkway around the Swimming Pool, which despite cleaning remained dirty during our stay Poolside beds: a high percentage are broken. Every morning there's a selection process to find a safe bed. I wouldn't choose to return to this hotel.

We got a fairly cheap last minute package deal for 7 nights flying from Liverpool. Flying from our local airport would have been double the price and would definitely not have been value for money. It was adequate for the price we paid. GOOD POINTS It was pretty quiet so there were enough sunbeds around the pool, easy to find spaces even after breakfast finished at 9am. The room was pretty spacious and we had a perfect view of sunrise from our balcony. Soft drinks from the pool at were always cold, fizzy and tasted decent. Location - easy walk to the beach where there is a great path along to Protaras and beyond. There are some good sports bars and restaurants close by and a bus stop right outside the hotel car park. Housekeeping came every day with clean towels. Chef at breakfast was happy to make tasty omelettes to order. Entertainment - singers and musicians at the pool bar in the evening were good Pool and surrounding area were clean. NOT SO GOOD POINTS Food was average at best. This is the first time we’ve chosen to eat out for lunch or dinner 4 out of 7 days when being on all inclusive basis. Very limited choices, especially for vegetarians. Salad was always fresh and tasty though! Breakfast (7-9) lunch (1-3) and dinner (6-9) with snacks from pool bar served 3.30-5 (hotdogs, burgers, salad and Pasta (ran out of the tomato based one so only bolognese available). Other than that it’s only mini magnum type ice creams (which they ran out of). We found most of the items in the kids corner were cold (onion rings, hash browns, french toast, chicken nuggets , pizza) Drinks - selection of local drinks and boxed wine - only available from pool bar outwith meal times and usually in plastic cups. The gym in the basement is tiny with a selection of really old equipment. Rooms aren’t soundproofed at all - really noisy when people are coming and going through the night and the housekeepers arrive in the morning. No ‘do not disturb’ signs so no chance of a lie in (much to the annoyance of our teenage child haha!) Not much shelf space for clothes or toiletries and we had nowhere on the balcony to dry towels etc. The place is a bit tatty and could do with a lick of paint and some basic maintenance. 3rd bed in room is very small and rock hard.