Constantinos the Great Beach Hotel in Protaras

Hotel was a good standard, wouldn’t say 5 star but the food was very good, only buffet option included within all inclusive package, which wasn’t clear on booking. Plenty of choice and very nice food, wouldn’t say there was much choice for children. Staff were very attentive at clearing finished plates and rubbish. Pool area was again well kept with very helpful staff.
The pool bar wasn’t very 5 star, all fried food and again only certain food and drink included within AI.
The housekeeping wasn’t great with replenishment of coffee, tissues, etc. All the towels and robes were old and grey and most definitely not what I would expect from a supposed 5 star hotel.
All in all we had a great stay and would go again but some improvements could be made.

Nice place by the sea, good food, all was ok maybe the bedrooms need to be fix

The hotel is generally good, but there are several details that seriously affect the overall impression.
If you can book it at a discounted rate -- go for it. However, at full price, I'd suggest looking at other 5-star options, as this one doesn't quite meet that standard.

Grounds and maintenance.
There are many beautiful palm trees around the territory, creating a pleasant tropical feel. However, the use of potted plants is poorly thought out -- especially inside the hotel. Most of the plants are dried out or neglected, and in some pots there's nothing but bare soil. Overall, the landscaping lacks proper care and attention.
The reception staff also left a negative impression. They are the face of the hotel, yet their attitude was indifferent and unhelpful. We weren't informed about meal times, the SPA, or sauna -- things that should be a basic part of check-in.

Restaurant and food.
Restaurant staff are excellent -- fast, attentive, and friendly. Tables are cleared promptly, and drinks are offered without delay. The food quality is great -- fresh, tasty, and varied. This is definitely the hotel's biggest advantage.

Bars and facilities.
The beach bar could use more attention to cleanliness -- clutter behind the counter and staff smoking or scrolling on their phones create an unpleasant impression. It doesn't make you want to order anything.
The pool is large, but the ladders are wobbly. Sunbeds are comfortable but worn out by the end of the season. A weekly power wash would make a big difference. Many umbrellas don't stay fixed when opened.

Rooms.
Upon check-in, we found a hair tie from a previous guest and dust in the corners. The bathroom surfaces weren't cleaned properly -- there were gel marks on the tiles. The room clearly needs a light renovation -- patched walls are visible.
On the balcony, ropes are tied to the railings for drying swimsuits, which looks unattractive. Colorful towels and clothes hanging from balconies spoil the hotel's overall appearance. Installing simple wall-mounted folding drying racks would be a much better and neater solution.

Conclusion.
The location is great, the beach is beautiful, and the food is excellent. But the unfriendly front desk staff, neglected plants, lack of attention to detail, and small maintenance issues prevent this hotel from being a true 5-star experience.
If you find a discounted deal -- it's worth staying. But at full price, it doesn't quite match its claimed category.

Itog.
Plyazh prekrasnyy, raspolozhenie otlichnoe, kuhnya na vysote. No neprivetlivyy personal na resepshene, neuhozhennye rasteniya, otsutstvie vnimaniya k detalyam i melkie nedochyoty v uborke ne pozvolyayut nazvat etot otel polnotsennoy "pyatyorkoy".
Esli tsena po aktsii -- mozhno zakryt glaza na nedostatki. No po polnoy stoimosti otel ne sootvetstvuet zayavlennoy kategorii.

Amazing relaxation
Good weather for the beach, excellent sea temperature

The only issue was the bed. It was extremely hard. Loved our stay