Aelius Hotel & Spa in Kato Gouves
✅ Guests appreciated the private pools in some rooms, describing them as a refreshing way to start the day even in cooler months. ✅ The hotel staff receive frequent praise for friendliness and helpfulness, with specific mentions of pool bar and restaurant employees. ✅ The variety and freshness of food, especially buffet options with salads and fruit, are highlighted positively by many guests. ✅ Entertainment programs, including karaoke and dance activities, are generally enjoyed and create a lively atmosphere. ✅ The cleanliness of rooms and hotel grounds is regularly commended. ✅ The hotel offers good facilities for families, including multiple pools and a kids’ club. ❌ Some guests found the food repetitive and occasionally lukewarm, with limited seafood options and occasional issues with quality. ❌ Noise near the main pool area and evening entertainment can disturb guests in adjacent rooms, especially late into the night. ❌ Wi-Fi coverage was reported as patchy in some rooms and pool areas, causing inconvenience for some travelers. ❌ Issues with shuttle service reliability to the beach were noted, including missed pick-ups. ❌ A few guests mentioned maintenance issues such as slow-draining showers, shower door problems, and occasional flooding in bathrooms. ❌ Some guests experienced less friendly service from evening staff compared to daytime reception.
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Description
Aelius Hotel & Spa is a four-star property located in Kato Gouves, offering 200 spacious and bright rooms across a complex of buildings. Built in 1985 and renovated in 2020, the hotel combines comfortable accommodation with a range of facilities including three outdoor freshwater pools, one heated indoor pool (open in April and October), a spa center, fitness center, and various leisure activities like darts, table tennis, and tennis courts nearby. Families will appreciate the children's facilities such as two kids' pools, a playground, a kids’ club for ages 4–12, and free baby bottle warmers and sterilizers on request. Dining options include a main buffet restaurant and an a la carte restaurant with Cretan specialties available by reservation. The hotel offers an all-inclusive package with drinks served in glasses by waiters, and a shuttle bus to the beach at no extra cost. Friendly and attentive staff are frequently praised in guest reviews, contributing to a welcoming atmosphere.
Location
The hotel is situated in the resort town of Kato Gouves, 600 meters from a public sand and pebble beach, accessible via a free shuttle bus on a set schedule. It lies 14 km from Heraklion International Airport (Nikos Kazantzakis Airport), making transfers relatively short. A bus stop is conveniently located 150 meters from the hotel, providing affordable connections to nearby towns like Heraklion (25 minutes) and Hersonissos (15 minutes). Local amenities include a cafe just 49 meters away and a pizzeria 230 meters from the property, both highly rated. Guests can explore the small village or rent a car nearby to visit attractions further afield.
Tips
- Book early if you want a room with a private pool or swim-up access, as these are popular and highly rated by guests.
- Take advantage of the free shuttle to the beach but confirm pick-up times to avoid waiting or walking back.
- Consider renting a car nearby to explore more of Crete affordably, as taxis to main towns can be costly.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 07:30-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Pets: Pets are allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: AmericanExpress, Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- ATM
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Non-smoking rooms
- Room service
- Fridge
- Family room
- Smoke Detector
- Cable TV
- Hairdryer
- Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Mosquito net
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Wake-up service
- Telephone
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
- Packed Lunches
- Bottled water
- Kettle
- Wi-Fi
- Internet
- Airport transportation
- Car rental
- Transfer services
- German
- English
- Italian
- French
- Multi-language staff
- Tour assistance
- Library
- Bike rental
- Billiards
- Karaoke
- Entertainment
- Sun Deck
- Ping-Pong
- Parking
- Free parking nearby
- Free Parking on Premises
- Garage
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach facilities
- Seasonal indoor swimming pool
- Water sport facilities
- Pool facilities
- Beach/pool towels
- Next to the beach
- Transfer to the beach (free)
- Fax and copy machine
- Conference Hall
- Darts
- Table Tennis
- Tennis court
- Fitness facilities
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Playroom
- Babysitting and childcare
- Children's playground
- Children swimming pool
- Family/Kid Friendly
- Kids club
The hotel is located on third line from the shore.
From the beach 9 min. The beach is public, sand and peeble.
Street view
Video: Aelius Hotel and Spa, Hersonissos, Greece | Travel With Navya
Map
Reviews
We came in October 2024 and had one of the rooms with the rooftop Jacuzzi - the value for money is incredible, the rooms are great and the rooftop area is brilliant. We'd have liked the shower to be a little better kept and the jacuzzi was cold one a couple of occasions, but really we're struggling to pick holes in an otherwise excellent stay - the jacuzzi does warm up quickly.
The food was fantastic, lots of fresh fruit and vegetables, Cretan Corner was a hit. Kritamos is unmissable for dinner and breakfast.
While maybe on the pricey side, we had a great time in the spa, getting one of the best massage treatments we've had.
The location suited us well, the bus to Heraklion or further west is a 2 minute walk, but some may find the isolated position less useful.
The staff didn't miss a beat - from the young lady in the Sensus pool bar who helped me practice my Greek, to the housekeepers to the servers in the restaurants. It does get busy, but they really try to make you feel welcome and looked after.
Finally, I'd asked the hotel manager for help proposing to my girlfriend, and she coordinated an amazing rooftop setup, taking into account our preferences and making sure everything went smoothly.
We look forward to coming back to the Aelius to mark the anniversary of our engagement soon!
The rooms are a little dated, but the beds are comfy, the air-con works, and the balcony is a nice option. They are cleaned daily too. If you can, book a room away from the main pool, evening entertainment goes on til after 11pm and many guests stay after drinking and chatting, which you can hear.
There are lots of sunbeds around both pools, and you can't reserve them, so there's no early morning fight to find one. You can get drinks served poolside, but it's just as easy to go to the poolside bar (and you might get extra Ouzo if you do). The pool isn't heated from May so can be a shock to the system, but by late afternoon, you're glad of the refreshing dip.
The restaurants are where the real problem is. You can only book the Kritamos restaurant once during your stay, and it's not open every night, so book when you first arrive for an evening you want. The main Erontas restaurant is not good at all. The food isn't very varied so you eat the same thing all day, every day. It's really hard to get drinks served whilst you are eating, so take a bottle of water. Unfortunately, I also got food poisoning on the penultimate night. The food had been making me feel unwell all week, but I'd recommend staying away from the seafood, which I think was the culprit.
Whilst being all inclusive was handy for the drinks, I'd recommend eating offsite as much as possible if you want authentic Cretan food, varied meals, or to avoid food poisoning - I know many guests suffered whilst we were there. I wouldn't return unless updates have been made to the rooms and restaurants, which is a shame because as I said, the staff are amazing.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Aelius Hotel & Spa
Does Aelius Hotel & Spa provide facilities and activities for children?
Yes, the hotel offers two freshwater children's pools, a kids' club for ages 4–12 operating 4 hours daily, an outdoor playground, baby bottle warmers and sterilizers on request, and children's high chairs in the restaurant.
Is there a shuttle service to the beach?
Yes, there is a free scheduled shuttle bus to the public beach 600 meters away.
Are pets allowed at Aelius Hotel & Spa?
Pets are allowed at the hotel on request, with a weight limit of up to 5 kg.
What dining options are available on the all-inclusive plan?
All-inclusive guests can dine at the main buffet restaurant with drinks served in glasses by waiters. The a la carte restaurant offers breakfast and dinner by reservation for an extra charge.
How far is the hotel from Heraklion International Airport?
The hotel is located 14 km from Heraklion International Airport (Nikos Kazantzakis Airport).
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Hotel prices for: July - August 2026 calendar
The average hotel price this month is 267 USD The best time to book is July 24, with rates starting from 185 USD











































































