Amazones Village Suites in Hersonissos

First of all... 4 STAR? Out of what? 100? Room B3 only...we didn't get to see any other rooms as it wasnt offered after our complaint. Cupboards that dont close. Damp causing flaky paint (and respiratory issues). Mould on the "kitchenette"sink. A kitchenette with nowhere to cook except toast. No hob. The room stank of faeces for about 30% of the week. And it wasnt the separate bin for waste paper. The shower was a 2ft but 2ft tray with a broken shower head that if you put it in the holder aimed above your head and hit the shower curtain that flooded the bathroom floor. The balcony was an ok size for 2 but the woodwork was rotten and broken. If a small child was in there would have been an 8 foot drop on to a concrete wall. Highly dangerous! Our apartment was about 10 minutes walk uphill from main reception. We just felt out of the way. The staff were nice enough. I dont know who dishes out the stars for these places but they might want to get their eyes tested! Asterias Village 0.5 miles away is also 4star and they are worlds apart!!! Would not return. Would NOT recommend! In the end we didn't let it ruin Crete for us. The area is sensational. Amazones...not so much. Basic is forgivable...damp and mouldy and dangerous is not!!

This is not 4 stars as advertised the room's are dirty and dated they do not clean properly you have to wear shoes inside otherwise your feet will be black. Towel's and bedding are not changed regularly. There's no chance if getting a sunbed they are very uncomfortable anyway. There are a lot of steep hills if you struggle walking. Location is good beds and pillows are very comfortable. The villages are fantastic lot's of lovely places to eat.

sadly this is no way a 4 star hotel, id say just it would be just making a 3 and thats only because the staff were lovely. We booked two weeks here at the beginning of september and stayed in the junior suite with partial sea view i think it was called that .If your not very fit or mobile you may struggle with how steep set this hotel is with steep paths and many stairs to rooms,not a problem for us but more elderly people will struggle.while there we noticed people dragging their cases along the long road to the hotel,we think thats because the road was narrow and no where for coaches to turn around ,so they dropped people off at the end of the road and had to make their own way to hotel on foot,my advice hire a car from airport or get a taxi,at least youre guaranteed being dropped off at hotel front door. When we went to get keys to our room the manager sent a young lad up to make sure our room had been cleaned, he came back saying it had been, shouldnt he already know its been cleaned ready for next guests? The room itself was quite large but really really dated. Our room had a cooker hob top,kettle ,microwave,fridge and a toaster.The bathroom was in a bit of a state needing a good clean and a bit of a fix up.There was some shower product residue on the shower/bath wall,the toilet seat was broken but we managed to get them to fix it,but no doubt it will break again because the seat doesnt fit the toilet bowl properly and slipped when sat on.The shower itself was a bit of a pain because the shower head was on the side wall above the bath not the front or the back of the bath ,so if you wasnt standing directly in front of the water stream the water hit the long shower curtain and drenched the floor,making it dangerously slippy when stepping out of the bath.i had to use the hotel hand towels a a bath mat to stand on. While there we only had out bedding changed once in the whole 2 weeks we stayed.They may have swept and mopped the rooms but thats debatable because my feet were constantly black when walking barefoot in the room..One day i ended up with a small sliver of glass in my foot while in the the bedroom..that though may have come from falling off the broom if they swept,who knows..The pool itself is nice and deep but again not very safe..one set of steps to enter the pool which were very slippy and had no hand rail to hold onto while entering the pool,saw a couple of older ladies struggle and slip trying to get in,it really needs a hand rail ,it could also do with pool ladders at the deeper end of the pool.The decking around the pool was terrible..nails and screws sticking up ,loose boards and splintered wood.I always wore water shoes around the pool because of this.The food was ok,breakfast was hit and miss depending on what was put out. One sunday they did a bbq at 24 euros per person..that was nice .If you like your drinks stick to wine and beers because the cocktails were poor, all syrups no alcohol.I can highly reccomend eating out in

We booked a room the same day in the morning and called hotel to inform we would arrive late in the evening. We checked in around 10 pm. The room was dirty: swatches of hair in the shower, dangerous broker glasses on the floor and the best surprise was a "big evidence" of defecation in the toilet. Never thought it was possible such a lurid thing. I did not complain, it was late and I was tired but I want to leave this review for improvement to the owner: please, don't treat people in such a bad way. View from the pool is great, breakfast is good, but the sanity of the room was unforgivable