Grand Hotel Europa Palace in Sorrento

We stayed at the Europa Palace in Sorrento for six nights, and it was one of the highlights of our trip. The Europa Palace was terrific. Our room faced the iconic Mount Vesuvius and offered breathtaking panoramic views across the Bay of Naples, including views of the island of Capri and the surrounding coastline. Every night there was a different sunset view. It was a great pleasure to sit on the deck and take in these marvelous views.

Breakfast was included and served in a grand, spacious dining room with large windows overlooking the Bay of Naples. The staff were wonderful—friendly, helpful, and knowledgeable. The hotel is just a short walk from Piazza Tasso and within 10–15 minutes of a wide selection of restaurants. It is right next to the town center and very easily accessible.

We lived our stay here. The hotel is beautiful & the view from the deck is breathtaking. The service is outstanding with a special shoutout to Andrea and Carmine.

We had a really special 5-day stay at the Europa Palace, in a lovely room with an incredible view of the Bay of Naples and Mount Vesuvius. We did a lot of research beforehand because of the mixed older reviews. The hotel has clearly been recently renovated, the rooms retained an old world charm but had modern spec. Staff were wonderful from the front of desk, porters, restaurant, terrace, cleaners and pool staff. There's a walk down the steps to the pool and then to the sea with crystal clear waters. Location is perfect, 5 minutes walk to the central square Piazza Tasso, 15 mins to the ferry port and 20 mins to the Marina. We hope to be back one day soon!

Beautiful hotel in the most stunning and central location! We had a dual balcony which had incredible views over Sorrento. One disappointment was the fact they charge for water. Every hotel I’ve ever stayed in they will supply fresh water each day (a bottle or two at least!). This hotel gives you a couple of bottles on your arrival date and does not replenish them, so when I called reception to ask if we could have more we were told we need to pay for them as they only provide on the first day of your stay. For such an expensive and luxury hotel (hundreds of pounds per night!) I think this is a shame, as it’s a simple commodity to provide guests.

The Europa Palace was terrific! Disregard any reviews from several years back…the hotel was recently renovated. Our room we beautiful, with the Italian tile, and a great view of Vesuvius and the Marina Grande below the cliff which is below the hotel terrace. Top notch bar; our breakfasts were in the restaurant, a grand long room with windows overlooking the Bay of Naples. The staff was wonderful. Friendly, helpful, conversant. A short walk to the Piazza Tasso and within walking distance of 10-15 minutes to the full range of restaurants. They also have a connection to O Parruchiano restaurant, which can be difficult to reserve, but they can do it…just ask the concierge even before you arrive…email. Also a 10-15 minute walk to the ascenseur which for 2 EU round trip each takes you up and down to the Marina Grande rather than the arduous walk or the 20 EU cab ride each way. (The ascenseur is located at the Piazza Francesco Saverio). Excellent restaurants nearby are O Parruchiano, Tasso (way more than a pizzeria), Sugo Sorrento, Nalu, Circolo dei ForestierLorelei and Frank’s Pizza. By staying here, you avoid a lot of cab fees, like to and from the Hilton (a very long up and down walk) where a conference we were attending was going on…cabs from Piazza Tasso to and from the Hilton are 25 EU during the day and 35 EU a night (each way). So unless you want so spend a lot on cabs getting around and getting to the ferries departing to Capri, Positano, Amalfi & Ischia from the Marina Grande, this a a great place to stay and avoid all that! Would definitely stay here if going to Sorrento!

Awesome place to stay, walking distance to town, huge veranda with water views and comfy seating to enjoy the sunset with a cocktail. The rooms are so nice and we have a king bed. The staff everywhere are so friendly and polite. The matre'd at breakfast is so awesome. And the breakfast spread is delicious. They have fresh squeezed tangerine juice, as well as orange, pineapple, etc. But the tangerine is so good!

We stayed at the Europa Palace in Sorrento for eight nights, and our experience there was one of the best of our trip. The hotel staff are very courteous and helpful. Our room was kept immaculately clean. The view from the seaside of the hotel was the best in Sorrento. We enjoyed having drinks on the terrace. The breakfast was outstanding, with a wide selection of dishes that I looked forward to every morning. We highly recommend Europa Palace and hope to return for another visit sometime.

We had a wonderful stay at this hotel! Everything was spotless, modern, and beautifully maintained. The staff were incredibly kind and even gave us a complimentary upgrade, which made our experience extra special. The atmosphere is elegant yet welcoming, and the attention to detail is outstanding. Highly recommend this hotel for anyone looking for comfort, cleanliness, and excellent service!

We stayed here for the first part of our honeymoon and it was perfection!
The hotel is in an amazing location which offers quiet serenity but close access to the main streets in Sorrento.
Breakfast each morning on the beautiful terrace was a delight!
The staff throughout the entire hotel were fantastic, and so kind.
The beach area for hotel guests was never too crowded and offered the best location for a limoncello spritz.
Hotel was also only a 10-15 min walk from the sorrento port making boat and ferry trips very easy.
We cannot recommend this hotel more and are counting down the days until we can come back!

We had an unforgettable 21-night stay at the Grand Hotel Europa Palace. The location is perfect with stunning views, but it was the amazing staff, Giancarlo, Maria, Valentina, Rebecca, Bart, Raphaele, Massimo, and Sergio, that made it truly special. Exceptional service in a beautiful setting, we can’t wait to return!