Hotel Isabella in Taormina

Uncomfortable room very dirty room with dust under the bed and in the room in the bathroom there is no place to put tablecloths and even a handbag the slippery shower the television the Rai programs don't work the toilet cistern leaks and all night you can hear the noise of the water running in addition also poor breakfast I have been to 3 establishments that breakfast has been better

We (couple) stayed at this hotel for one week in September. I regretted this as our choice for accommodation as the quality was so poor. I had booked it purely based on the location but after having been to Taormina there are many places off the main street which are just as well located. The town is small and very walkable even if you are not on the main street. In fact, we regretted being on the main street as we were woken up at 5/6am every morning the crash of bottles being collected by trucks outside. The first issue we had when we arrived was that the hotel had no irons. Everything we had packed needed to be ironed after being in our cases. In my opinion having an iron in the room/hotel is an absolute basic and must. The reception said that they could not provide this due to 'security'. This sounded unusual but when I googled; a hotel which is not up to fire safety standards is not allowed to provide irons/kettles in the rooms, so I guess this is the case here. Another weak point is the breakfast offering. There was very little selection and the bread was not fresh. The first few mornings there was a lovely lady serving breakfast but the next few days there was a man who just seemed annoyed with everyone, we found him to be rude and after this we decided to avoid the breakfast altogether. It was much better to get a coffee and patisserie outside. The rooms in general are in need of an upgrade, you can feel that the owner of this hotel does not care about the product but still charges high prices. We had curtains falling down and mold and rust in the bathroom. Despite being totally let down by the quality of the hotel there was a lovely gentleman called Carmelo who worked nights on reception. He greeted us every night and we had some nice chats with him. To sum up, I work in the hotel industry myself and would absolutely not write a bad review if I didn't feel it was warranted. Unfortunately I would not recommend this hotel and most definitely will not be back there myself. Its a real shame to the owners/management.