3 star hotels in Hakuba

We had an incredible stay at the Whitehorse Hotel in Hakuba. From the moment we arrived, Tony was more than accommodating, and the entire team were personable, friendly, and genuinely went out of their way to make our stay easy and enjoyable. The daily mountain transfers were a huge highlight. We were dropped off every morning and picked up every afternoon at a time that suited us, which made ski days...

Just spent 7 nights at The white Horse with our 2 teenage sons. We cannot recommend this place enough, Tony and all his workers were all so lovely to us. Being our first time to the snow it took all the worry away knowing they would drop us off in the morning & pick us up in the afternoon at the different surrounding ski resorts. Tony organised ski lessons for us & recommend a hire place within walking...

We had a wonderful stay at the Whitehorse Hotel. The room, the food, and the onsen were all exceptional and far beyond our expectations. What truly set this hotel apart was the kindness and care shown by Tony and his team during an incredibly difficult time. Following a serious snowboarding accident, they went above and beyond to support us. Their compassion, patience, and willingness to help in every...

The White Horse has wonderful people with exceptional customer service. Perfectly centrally located in hakuba valley for skiing. They provide transportation to and from the 10 local resorts every day. Clean and spacious rooms, and 2 great onsens. Delicious hot food at breakfast and dinner with great cold drinks. Can’t say enough great things about this hotel and staff. Will definitely be back! Thanks...

My hubby and I have enjoyed a wonderful 5 night stay at the White Horse Hotel. Tony was an amazing host who made sure we were looked after each day, advising us on the best resorts to go to based on the conditions and our skill level. Our room was traditional (which we love) but with a western bed, and super comfortable. We enjoyed a few drinks in the cosy bar each night before eating in or out...

WHITE ROOM 2/4-2/8 2025 So, like many others from Hawaii, we booked a last minute winter trip to Hakuba to board and ski. Our party consisted of myself, wife and (4) kids ranging from age 10-16. This was all our first time skiing in Japan. I usually research accommodations obsessively before trips but due to the timing, I basically booked White Horse because it said it could accommodate all of us....

All was fine, friendly stuff, nice breakfast, good facilities

Overall, I was very satisfied. If I have the opportunity to visit Hakuba again, I would definitely stay at this hotel. • The room was spacious and well-equipped, and the shared microwave and kitchen in the hallway were very convenient. • Towels and indoor wear were provided for free use, which was very helpful. • You can enjoy the view outside the window from the hot spring, allowing you to relax....

A typical Japanese-style family hotel, small but exquisite, not many guests, but also very clean, private bathing, Western breakfast tasted OK. It is about a ten-minute walk from the bus terminal.

The breakfast was delicious - bread, fruit, yogurt, and galettes. It's true that the reviews are old, but I think it's sufficient for the price.

It's close to Hakuba Happo-one and just a five-minute drive from Hakuba Iwatake, making it a great location for ski season. Because we stayed during the off-season, there weren't many other guests and it was quiet. The water pressure in the shower in the large communal bath was a bit of a concern, but other than that, I was satisfied. ◎ The buckwheat galette at breakfast was especially delicious

This is a great location for accessing the mountains and enjoying the snow. There are both public and private onsens on site, the manager is lovely and helpful and the drying room for your winter equipment is also great. I have nothing but great memories :-)

We had an amazing stay at Hotel Mont Blanc. The staff were so accommodating and helpful, assisting us with everything we needed to know about our stay in Hakuba from lift passes, to travel and other activities. A friend in our group also got very sick whilst we were here, and I cannot understate how caring and helpful every one of the staff were. We loved staying here.

A huge thank you to the staff for making our stay so memorable. We are so grateful for everyone’s help! The delicious breakfast was a daily highlight, and the location is perfect—nice and quiet but with a couple of food places within a 5-minute walking distance. Theres also daily scheduled free shuttle bus to Escal Plaza in the morning and 7-11 at night. We couldn't have asked for a better experience...

Stayed for 4 nights in a traditional style room. The pads were by far the thickest and comfiest I’ve had during my whole trip in Japan. The breakfast every morning was excellent and filling. The onsen facilities are simple but hit the spot after snowboarding. It is located just down the hill from the Goryu Escal Plaza base area, a 10 minute walk. They have a free shuttle during ski season that will...

We had the most beautiful stay here in Hotel Montblanc. Spacious, clean rooms with comfortable bedding. Heating works great as well. The food is warm and very filling. The customer service is very welcoming and kind. There was also a bus stop for Escal Plaza in front of the hotel so everything was convenient. Highly recommend!

We loved our stay at Hotel Montblanc. Staff are amazing, super helpful and always wanting to go the extra mile. Annis set us up with discount lift passes and equipment from Hillside rentals. Nothing was too much trouble. The nightly 7-11 runs were great too. Location is a 10 minute walk to Escal plaza and there's a bus stop out the front for the daily ski run shuttles. Breakfast always fueled us up...

The boss is nice and can store ski equipment

Probably one of the best lodging experiences I've ever had. The women running the place are an absolute joy and went out of their way to ensure we had a good stay. The daily Japanese-style breakfast is fantastic and the on-site Onsen is a highlight. I'd go out of my way to stay here again.

Great place to stay for ski holidays in Hakuba!! Amazing services: walking distance from all shop, ski rental, Lawson, restaurant, bus terminal, and ski lift. You will be welcomed by two fabulous ladies. Rooms are authentic, clean and comfortable. Good Japanese breakfast. You will love the Onsen. Highly recommended.

We loved staying at Happo Kan! The ladies running the hotel were so kind and thoughtful. They left water and clean towels for us at our hotel door every morning which was nice to come back to. The hotel is conveniently located near happo bus terminal and happo one ski lifts. The rooms were clean and quiet and decorated in a traditional Japanese style. The highlight for us though was the breakfast!...

Wish I could give this hotel 10 stars. The hospitality was matched by a 5 star hotel. We came to learn that the two women working are sisters and they’re the fifth generation in their family running the business. The rooms are a “authentic” experience with beds on the floor which adds to the experience. Beds were very comfortable, views out the window(that open if you want fresh air), rooms were very...

A Delightful and Comfortable Stay – Highly Recommended! From the moment we arrived, the exceptional service made this stay truly special. This charming boutique hotel is run by two wonderful ladies who go above and beyond to ensure guests feel welcome and well cared for. Their kindness, humility, and cheerful nature created such a warm atmosphere. They provided invaluable local tips, helped with shuttle...

Exceptional, extremely helpful staff made this stay a great pleasure. The ski room and onsen are very welcome if you're here to ski. And the breakfast was tasty and very filling.

Hotel Abest Happo Aldea is located in a beautiful forest in Wadano and has easy access to the ski slopes at Sakka through the forest or by shuttle bus. The rooms are clean and spacious and very comfortable beds with excellent doonas. The breakfast is both western and Japanese and variable and generous. All the staff were very helpful and professional and we really enjoyed our week there. Would highly...

We stayed with an extended family group. The rooms were sweet & simple but very comfortable. The Lobby was a great place to mingle & make new friends whilst enjoying a local or western style meal or drink from the bar. Yuika is absolutely delightful, professional & went way beyond to assist a family member to recover a phone which was travelling the area in a taxi for a couple of days. Thank you Yuika...

The bathroom towels were small - the onsen was great - could do with more frequent shuttles

It just fits to my need this time. With free parking, it is convenient to my business trip.

It just fits to my need this time. With free parking, it is convenient to my business trip.

The hotel is about 6-10 min walk to Sakka Lift. Not much food around for snacks or lunch. Breakfast is good. There’s shuttle bus running early morning and after 3pm.

Stayed 3 nights in early October. Was able to arrange stay by directly contacting hotel, despite website saying no availability Hotel Manager (Owner, May?) Wonderful, quaint small Ryokan hotel. Easy to get to from bus station. Great traditional food for breakfast and had dinner one night…superb local fish, vegetables and assorted delicacies. Delicious chilled Buckwheat tea daily in lobby! Onsen was...

Love everything this rokyan has to offer from the service to the food and location. It’s not difficult to find and within walking distance still even if you lug luggage, the road is not rocky or too many obstacles. Quite a few interesting things to look at and shop or eat along the way including a stop at snow peak.

Love everything this rokyan has to offer from the service to the food and location. It’s not difficult to find and within walking distance still even if you lug luggage, the road is not rocky or too many obstacles. Quite a few interesting things to look at and shop or eat along the way including a stop at snow peak.

We are beyond happy to have chosen a ryokan, specifically SHIROUMA-SO, to stay. We were lucky to have a glimpse into the Japanese tradition of living and working. The owner family gave us an experience that we could never get at a corporate-owned hotel. The ryokan must have been built over half a century ago, yet it is so clean. No dust anywhere in the room. No mold on the grout lines in the bathrooms...

It was a beautiful and quiet stay with views of the Haluba mountains. The concierge staff (Yuya and Nicola) were incredibly accommodating and went above and beyond to make our trip to and from the accommodation easier. They were always so helpful! Breakfast was also beautiful with great ion portion sizes. We were always so full!

Amazing place to stay, and incredibly friendly service. Clean, comfortable and welcoming. Hosts speak very good english, and I'd recommend the home cooked banquet for one night, its amazing!

Most friendly staff I’ve met on my trip. Right next to Goryu Ski Resort. Jun helped us with rentals, lift tickets, as well as organizing shuttles to the station and the onsen. Breakfast and dinner were included in our reservation and it was so good. Rooms were Tatami style and cool to experience as an American. I would definitely book with them again!

Guys when I tell you to book the deluxe room at this hotel you absolutely must! It was such a dream to have a drying room/bath afterward skiing. The location is super close to the field and the staff were so accomodating!

Small neat clean . Well priced Friendly and helpful . See Jun very helpful . Breakfast was excellent included in room price!

Simply awesome. We are from New Zealand and we have a ski addiction and this Hotel will cover all your needs it’s really close to the snow you have good transport options and there is also a good amount of places near by to eat out. Each morning you will be welcomed by the awesome staff at Hakuba Park Hotel for a great breakfast. They will get your lift passes sorted and a discounted price for you...

We loved our stay here. It was so adorable, the location is incredible if you’re trying to ski, and the staff was super helpful. ting hsiu was our favourite. She helped with everything from bus schedules, recommendations, and made our stay feel like home!

The place and the food was perfect ,it is so clean ., the service is warm :) We Stayed in this hotel for less than a week and its was a very comfortable stay , very near to the slope and bars and places you need to go when in hakuba, on our last day , we checked out of the hotel and forgot my money under the bed (more or less than( ¥150000), i called the manager at the hotel and luckily HE found it...

Excellent hospitality and great accomodation for groups or family. Double floors with twin beds, double decker beds, washing machine and dryer, kitchen, dishwasher, expresso machine, living room area - very much like your own home, sited near forest with amazing fresh air and space to chill out. Onsen is within walking distance, so are the restaurants, Lawson and you can also go for jogging. Thumbs...

Top spot for the nearby lift and luckily there is ski hire and a great pub nearby, not so good if you want to move around hakuba, as transport in hakuba valley is messy and difficult.

Great chalet located so near to so many things. Went there recently to cycle at Iwatake and it was a short ride from Wadano Woods to the bike park. The chalet could fit so many of us and it was a pleasant stay with many facilities such as a bath, laundry (wash and dryer), a fully functioning kitchen. Location wise it is near to Lawson as a convenient store and you can head out to town to get groceries...

We enjoyed our stay here very much but unfortunately there is very little ‘off piste’ connection with other guests & we believe that the cost of drinks from the bar are prohibitive for most guests. There is a delightful lounge but no one using it?? There were no vending machines for cold beer or an area you might even take your own super market bought drinks & share some conversations with...

Not only was the accommodation exceptionally beautiful, but the customer service offered by Hakuba Hotel Group was world class. By far the most accommodating and professional people I have ever had the pleasure of dealing with. We will definitely be back (only for longer next time)!

Awesome chalet! Great for family groups. As depicted in pictures, modern facilities are all very clean, beds were comfortable and at a great location. Walking distance to restaurants, shops, and ski facilities, with ski gear, they have free shuttle vans that pick you up and drop off to ski lifts simply by booking on whatsapp page. Some of the best service I have experienced around the world. All...

Had the most wonderful stay at Wagaya with my family! The house was spacious, impeccably clean, comfortable, and conveniently located just a 3 minute drive from our ski resort. Special mention to the heated floor - it felt AMAZING after a long day skiing in the cold.

Located in a tranquil yet central area of Hakuba, Wagaya was a great place to stay for our group of 4. The fully equipped kitchen was perfect for meal preparation and daily Apres-Ski. The drying room was also a very nice touch which is not that commonly found in other types of winter accommodations and was such a wonderful quality of life improvement when it came to hanging and drying our snow gear...

We stayed as a group of 6 for a ski holiday recently. The HHG group were very prompt with their communications. The house was beautifully appointed and warm. It was peaceful and the location was close to town. Every one loved the house and the morning views from the windows are breathtaking.

設備も充実しており滞在中、困ったことがあるとチャットで連絡するのですがすぐにお返事･対応頂き、サービスもとても良かったです。

Stayed 4 nights visiting daughter who is working in Hakuba for the ski season. A few points: 1) Great location and in walking distance to bus, restaurants, bars, chairlifts, Olympic ski jumps 2) Our room was quite large with 3 single beds. 2 made for us and the 3rd just a mattress - not very appealing. I didn't realise the shared bathroom was an onsen so we had no shower in the room. Towels were...

They don't focus on hotel service; they're putting all their effort into the restaurant on the first floor.

Service attitude needs improvement

Convenient Location but Spartan Room Very good location in town center (about 10 minute walk to ski lifts), but room was very basic. Only a very small closet with 4 hangers… would help if they added some hooks on the walls (which are bare). A nightstand and/or a table would be nice also.

There was no parking in front of the hotel, so we had to walk a little to the public parking lot, but we were able to drop off our luggage in front of the hotel. There was free roll cake in the refrigerator, and we were given some cookies as a souvenir on the way back. We warmed up in the bath or hot spring.

Location and convinence Extremely friendly and helpful stuff. Location of the hotel is just a few minutes walk from bus terminal. There are different style of restaurants within walking distance.

“I had an amazing stay at Gondal Hotel. Everything was clean, comfortable, and well maintained, which made the stay very enjoyable. The staff were incredibly friendly, helpful, and always willing to assist with anything we needed. The service and overall atmosphere were excellent, and I felt very welcomed throughout my stay. I would definitely recommend Gondal Hotel to anyone looking for a great place...

Great location for family skiing if you are an English speaker. The hotel and the ski lessons are mostly staffed by Australians. The town is gorgeous, with snow monkeys wild in the trees. The accommodation is basic, with a hostel feel. The family rooms are good. The breakfast is very basic, but gets you going for the day. It is an old building, but it did have private bathroom facilities.

If you are into convenience then this is s great hotel, 100 meters from the Happo One Ski 🎿 lift. Great bar, we had fun. But rooms seriously bare Zero amenities in room And a big set of stairs to get to the lift.. A massive shout out to the Amazing Australian staff that keep this hotel pumping. And Olivia and Kira that went above and beyond to help me with my bags. Breakfast is like being at summer...

Does what is says on the tin, no frills This is a very basic hotel, catering mostly to young Australian tourists. It is extremely conveniently located next to the Happo One gondola and several popular bars / restaurants. The rooms are clean and generally the staff were very helpful, but the physical state of the building and the smell of diesel fuel is a little off putting. The breakfast is very basic...

Gondola hotel is so convenient. It’s next to the Gondola and next to restaurants . The reception staff are so friendly ( thank you Mark and all reception staff ), help you with all enquiries etc. complimentary breakfast .they did a lovely group dinner yesterday ( Japanese style hotpot ). The view from the room is awesome.

Very close to gondola, tidy and clean rooms, restaurants and drinks close by. Rental in the hotel is also descent.

Meteor is one of the coziest lodging spots I’ve ever stayed at! I’m a sucker for fleece bedding, and they had exactly that. Meteor has a shared kitchen for people to store, heat, and eat food. I booked Meteor on Agoda, where Meteor messaged me a lot of key information such as: - food and ski rental recommendations - reminding me to making reservations for dinner, because apparently, restaurants in...

I loved the Meteor. Amazing staff (just the friendliest people you will ever meet), wonderful rooms, and just an all around beautiful place. I look forward to returning to the Meteor and Hakuba!

We had dinner at meteor and it’s the most lovely vibe. The udon is the best we’ve had all trip - friendly staff and you just can’t walk away from a meal here unhappy - perfect post skiing wholesome dinner

The staff is very friendly and gives very good advice on what to do around the area. Chika and Coco was very helpful and super lovely ! The location is perfect, everything is easy to acces ! Overall, an amazing hotel and experience. I highly recommend this hotel!

We loved our family stay at Meteor! They have a lovely eco friendly and sharing ethos and a very welcoming environment. Chika, Coco, Clara and all the staff made our stay so enjoyable. From the Onagiri for breakfast to awesome Udon at night and their homemade raw cakes the food was great too. We were sad to leave. Matane!

Beautiful ski chalet. Perfect for a family to head to the ski. Very close to all the ski resorts.

We stayed in the hotel part, which is budget standard and it shows in being rundown and old, though it was clean and comfortable. The beds are large and comfortable, the quirky retro shower had great water pressure and the male and female onsens were good. It is let down by poor service. The young Australian staff were friendly and helpful but seemed to be under pressure from management to give...

We stayed here during snow machine which is easily one of the busiest times of the season, the team were super helpful with shuttles, info on bus timetables, recommendations for food and general hospitality. Absolutely loved the hotel and facilities, would come back in a heartbeat

The location is great for access to the Sakka ski lift. Unfortunately we found the place is very run down. It felt more like a hostel. There was hair in the bath and a used toilet roll on our arrival to the room which showed me they don’t do thorough room cleans. The young staff working there were so lovely but I believe management aren’t prioritising guest experience and for the price we paid...

This Is our second time staying here. It has everything you need. Large rooms. Beautiful oulook. Staff are extremely friendly. Great value for money located near Sakka.

This Is our second time staying here. It has everything you need. Large rooms. Beautiful oulook. Staff are extremely friendly. Great value for money located near Sakka.

I had a fantastic stay at the Wadano Forest Hotel. The staff were incredibly friendly and helpful, always smiling and ready with tips, rides, or recommendations (especially Joanie!). Nestled in the forest, the hotel is peaceful and serene, yet just a short walk from the ski lifts. The rooms are clean, warm, and comfortable — the perfect place to recharge for the next day on the slopes. The continental...

We had an amazing stay at Koharu Hotel! The rooms were spotless, the atmosphere was cozy, and the staff went above and beyond to make us feel welcome. A special shoutout to Sam Tahlia and Jesse. huge cheers to them for their kindness and help during our stay!Highly recommend this place to anyone.

We loved our stay at Koharu. It is conveniently located at the bottom of the Sakka ski lifts, with plenty of shuttles available to take you to the other lifts and mountains. There are also a good range of food options around the apartments. The room was spacious with plenty of amenities to make you feel comfortable. The highlight were undoubtedly the staff. We would like to thank Tony, Jesse, Sam,...

Could not rate this accomodation higher. We had a fantastic stay at Koharu resort hotel and suites. Our studio room was clean, spacious and full of amenities required for self sufficient living on your stay. Under floor heating, room heating, in room air drying racks and individual ski lockers were a big positive. ALL of the staff at the hotel are extremely friendly and engaging, and have gone above...

Can not speak highly enough about this Hotel.... so close to the easy Ski Fields, has its own ski hire shop and close to so many great restaurants (especially rabbit hole!) + the snow was so fantastic and pure powder! I would also like to call out the Hotel Manager - Tony who personally drove me into town to get a last-minute Christmas present for my son (which turned out to be fantastic..)... I cannot...

We booked the 1 bedroom apartment. It was big and clean, heated floor and toilet. The kitchen had the facility we needed, except for salt and pepper. The hotel offers a 4:30PM trip to supermarket everyday, must book in advance. The staff were lovely and helpful, they speak good English too. Good location, Hakuba 47 shuttle bus is just in front of the hotel, close to Happo-one chairlift (3mins walk...

We booked the 1 bedroom apartment. It was big and clean, heated floor and toilet. The kitchen had the facility we needed, except for salt and pepper. The hotel offers a 4:30PM trip to supermarket everyday, must book in advance. The staff were lovely and helpful, they speak good English too. Good location, Hakuba 47 shuttle bus is just in front of the hotel, close to Happo-one chairlift (3mins walk...

The CUTEST home to stay in, super cosy and welcoming, close to so many restaurants and bars. Easy bus close by to the slopes and we walked from the train station which took about 30 mins, but an easy and scenic walk. Loved our stay.

Stayed here with three friends for a short snowboarding trip in Hakuba. From the moment we arrived, the hospitality was unmatched. The owner showed us all the amenities, the dry room and was very welcoming! Every morning he greeted my friends and I and it genuinely felt like I was staying with a family member. Owners truly care about their guests here and take great care of you. When I checked out...

Fantastic stay as 3 Aussies staying for the snow. Rooms are simple with everything you need, heating was great. Communal bathrooms, but plenty of cubicles. I never had to wait for the shower either. Very clean inside all communal areas, obviously checked and tidied daily as well. Hot bath was awesome after the snow. When we arrived, Masuda explained all the local options and shops he knows about. He...

We loved our stay at Pension Marionette in January 2026. Lovely atmosphere and great location, close to everything. We felt like we were staying at someone's home, not a hotel. It was great.

We stayed here for a week in December 2024. Great location for access to town and quick shuttle run to ski slopes. The rooms were basic but ok, perfect if backpacking or on a budget. If you are looking for more than somewhere warm to sleep then you may be disappointed. Not recommended for young children or anybody that struggles with shared amenities or steep stairs.