HOTEL 24 sweets HAKUBA in Hakuba
✅ Great central location within walking distance to bus terminal, restaurants, bars, and ski lifts ✅ Friendly and helpful staff providing good customer service ✅ Sweets-themed rooms on the third floor with colorful wallpaper inspired by desserts ✅ Free parking available nearby and luggage drop-off possible at the hotel entrance ✅ Guests appreciated the complimentary cakes and cookies provided during their stay ✅ Onsite restaurant with reportedly good food quality ✅ Access to hot springs (onsen) and a small public bath drawing from Happo Onsen source ❌ Poor room cleanliness reported including cigarette butts left by previous guests and stained carpets ❌ Thin, low-quality towels and uncomfortable bedding with hard pillows ❌ Room cleaning service provided only once during extended stays unless paid for daily ❌ Drying room kept unheated, making it ineffective for drying ski gear ❌ Some rooms lack private baths and have minimal storage space with only small closets and few hangers ❌ Noise issues from kitchen odors reaching some rooms near stairways ❌ Entrance access can be restricted without manager presence, requiring calls to enter or exit
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Description
HOTEL 24 sweets HAKUBA is a 3-star hotel located in Hakuba village, offering a variety of room types including Run of House, Standard, Deluxe, Classic, and Suite options. The hotel features air conditioning, heating, non-smoking rooms throughout, free WiFi, and free parking. Guests can enjoy onsite dining at the restaurant and take advantage of meeting facilities and massage services. It supports skiing activities and allows pets, though the official policy states pets are not allowed. The hotel was noted for having a unique sweets-inspired room decor with wallpapers themed after cheesecake and macaroons on the third floor. However, room quality is mixed, with some guests reporting thin towels, stained carpets, and only one cleaning service during longer stays. Bedding comfort and room amenities vary, with some rooms lacking private baths and having minimal closet space. Despite these drawbacks, the hotel is praised for its central location and helpful staff.
Location
HOTEL 24 sweets HAKUBA is situated at 5270 Happo in Hakuba-mura. It is approximately a 10-minute walk from the ski lifts and close to the Hakuba bus terminal, making public transportation easily accessible. Restaurants, bars, and the Olympic ski jumps are within walking distance. The hotel also benefits from a large public parking lot nearby, though there is no parking directly in front of the building. The Haneda Airport (HND) is about 211 km away, which travelers should consider when planning their journey.
Tips
- If you plan to stay multiple nights, consider paying for daily room cleaning as it is otherwise very limited.
- Bring your own towels or bedding if you prefer higher quality, as hotel-provided ones are reported as thin and uncomfortable.
- Check in advance if your booked room has a private bath and be prepared for minimal closet space; additional hooks or a small table are not provided.
- Use the drying room with caution, as it is unheated and may not effectively dry ski gear.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed policies vary according to room type. Please refer to the relevant room type policy. For crib policies, please contact the hotel.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, Visa, AmericanExpress, JSB, UnionPay
- Check in time: 15:00-22:00. Check out time: 10:00.
Services and facilities
- Air conditioning
- Smoke-free property
- Heating
- All Spaces Non-Smoking (public and private)
- No elevators
- Reception desk
- Non-smoking rooms
- Family room
- Luggage storage
- Restaurant
- Vending machine
- Free Wi-Fi
- Hiking
- Parking
- Fax and copy machine
- Massage
- Family/Kid Friendly
- Ski storage
- Ski passes available
- Ski-in/ski-out
- Skiing
- Pets Not Allowed
Video: Hotel 24 Sweets HAKUBA
Map
Reviews
Very good location in town center (about 10 minute walk to ski lifts), but room was very basic. Only a very small closet with 4 hangers… would help if they added some hooks on the walls (which are bare). A nightstand and/or a table would be nice also.
There was free roll cake in the refrigerator, and we were given some cookies as a souvenir on the way back.
We warmed up in the bath or hot spring.
Extremely friendly and helpful stuff. Location of the hotel is just a few minutes walk from bus terminal. There are different style of restaurants within walking distance.
Local production for local consumption is utilized and only in Hakuba
It was an inedible dish.
It has been renewed and has been renewed
Desserts and coffee are even more delicious
This will repeat.
Skiing and snowboarding because it is close to the slopes
The best, the hot springs are also the best.
It was more than the price!
Frequently asked questions about HOTEL 24 sweets HAKUBA
What types of rooms are available at HOTEL 24 sweets HAKUBA?
The hotel offers Run of House, Standard room, Standard Single room, Standard Double room, Standard Double room with mountain view, Deluxe room, Classic room, and Suite.
Is parking available at the hotel?
There is free parking available nearby in a large public parking lot, but there is no parking directly in front of the hotel.
Does HOTEL 24 sweets HAKUBA have facilities for skiing guests?
Yes, the hotel offers skiing services and has a drying room, although the drying room is unheated.
Are pets allowed at this hotel?
Despite the services listing pets allowed, the hotel policy states that pets are not allowed.
What is unique about the room decor at HOTEL 24 sweets HAKUBA?
Some rooms, especially on the third floor, are decorated with sweets-inspired wallpaper themed around cheesecake and macaroons.
