Novotel Living Jetisu in Almaty
✅ Rooms are modern, clean, and spacious with practical layouts including suites with king and twin beds ✅ Helpful and friendly reception staff providing good service ✅ Good breakfast variety with live piano music on some days ✅ Convenient location near shopping streets and halal restaurants ✅ Presence of a water dispenser in corridors appreciated due to local water shortages ✅ Well-equipped fitness center and sauna ✅ Quiet, soundproof rooms with smart house control ❌ One reviewer noted poor temperature control with room heating up to 32°C and ineffective air conditioning ❌ Some guests mentioned the breakfast could be improved ❌ Compact room size noted, though amenities compensate for space
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Description
Novotel Living Jetisu in Almaty is a modern 4-star hotel located in a single five-story building. It offers stylish, comfortable rooms including 2 Bedrooms Apartments, 1 Bedroom Double Apartments, and Double Studios. The hotel features amenities such as a restaurant with buffet service, a bar, free Wi-Fi, a fitness center, sauna, and business facilities like a conference hall and business center. Guests appreciate the 24-hour front desk, luggage storage, and soundproof non-smoking rooms. The hotel has a high cleanliness rating of 10/10 and a service rating of 9/10. It forbids pets but allows service animals. Check-in is from 15:00 and check-out until 12:00. Parking and paid transfer services are available. The combination of modern design, good value, and a quiet water dispenser in corridors makes it stand out among Almaty hotels.
Location
Novotel Living Jetisu is situated on avenue Abyilaj Hana, 55, roughly 14 km from Almaty International Airport (ALA). It lies about 700 meters from Zhibek Zholy metro station and within walking distance to key landmarks including the Central Mosque of Almaty (1.5 km) and the Ascension Cathedral (1.4 km). The popular pedestrian shopping street Arbat is less than a 5-minute walk away, surrounded by restaurants such as Cafe Maharaja (16 m) and Chef Inn Restaurant (19 m). The Soviet-era Central Universal Store (TsUM) is only 170 meters from the hotel, providing shopping options nearby. This location offers easy access to cultural sites and urban amenities.
Tips
- Expect to find a convenient water dispenser in the corridors to refill bottles, a practical amenity given occasional local water shortages.
- If you are sensitive to temperature, request a room with better climate control or bring additional cooling options, as some guests reported ineffective air conditioning.
- For dining, explore nearby halal restaurants such as Navat and Qaganat if you prefer local cuisine outside the hotel.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
- Breakfast: Option: Buffet Cuisine: Western, Halal Opening hours: [Mon - Sun] 06:30-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: No deposit required by the property
- Pets: Pets are not allowed
- Service animals: Service animals are allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: MasterCard, AmericanExpress, Visa
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- 24-hour reception
- Elevator/lift
- Smoke-free property
- Heating
- Security guard
- Television in lobby
- Early check-in
- Late check-out
- Fire Extinguisher
- Dishwasher
- Electric car charging
- Non-smoking rooms
- Soundproof rooms
- Room service
- Fridge
- Family room
- Cable TV
- TV
- Bathrobe
- Safe (in room)
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Dry-cleaning
- Shoe shine
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Kitchen
- Microwave oven
- Free Wi-Fi
- Free internet
- Shuttle
- Russian
- English
- Offsite parking reservations required
- Parking nearby
- Event facilities
- Fax and copy machine
- Conference Hall
- Gym
- Sauna
- Family/Kid Friendly
- Pets Not Allowed
Hotel view
Map
Reviews
Many halal restaurants nearby too.
We didnt take the breakfast coz we wake up late.
The room is compact with full amnities & also panty with full equipment so that you can cook but we not.
We just enjoy thw local food. So delicious.
I can name two 'Navat' & 'Qaganat'.
Cleanliness: Spotless
Ambiance: Very pleasant
Service: Good
Pretty much big rooms,
They need to work on breakfast section
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Novotel Living Jetisu
Are pets allowed at Novotel Living Jetisu?
Pets are not allowed at this hotel, but service animals are permitted.
What room types are available at Novotel Living Jetisu?
The hotel offers 2 Bedrooms Apartment, 1 Bedroom Double Apartment, and Double Studio room types.
How far is the hotel from the nearest metro station?
The hotel is approximately 700 meters from Zhibek Zholy metro station.
Does the hotel have on-site dining options?
Yes, there is a restaurant offering buffet service and a bar on the premises.
Is there parking available at the hotel?
Yes, free parking is available for guests.
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Hotel prices for: October - November 2026 calendar
The average hotel price this month is 150 USD The best time to book is October 7, with rates starting from 105 USD