Hotels in center in Almaty

The hotel also boasts a swimming pool, spa, and other amenities, and the breakfast spread was quite extensive, though it did get a bit crowded in the mornings

Facilities: Excellent Cleanliness: Spotless Environment: Elegant and spacious Service: Attentive

I was fotunate to book the renovated room, it was surely good, the AC is the only issue as it takes time to cool the room, also faced a small issue with the plugs next to the bed, they tend to disconnect after some time and you have to remove the card and reinstert it again, the breakfast area had a good buffet and nice seating area ( indoor and outdoor ) room service sometimes take time to attend...

By CONS can be attributed to one of the towels are very 'tired' and one pillow case outright, a small hole - this is the issue of quality control in this direction

Twenty years ago the whole Rakhat was shining, today shines only elevator.

Location is great, within short distance from great cafes and restaurants. Hotel room is nice and clean.

The room was well-appointed, and the surroundings were incredibly quiet. It's located directly opposite a park, offering lovely views. From the higher floors, you can even see breathtaking snow-capped mountains

WiFi is strong enough for remote working videocalls, works even in the garden. Club lounge on the terrace floor is kind of quiet with weird rules about alcohol, but the food is tasty

The Sunset bar behind the hotel offers tasty shisha (hookah, Kalyan). Full offer room service, also during the night hours. Friendly staff, opposite of a park

Excellent service, convenient transportation; within walking distance of the CBD; shopping malls nearby.

The price is relatively high, the environment is good, but the facilities in the room are a bit poor

The room was excellent, but it was quite pricey.

The hotel’s facilities, including the spa and fitness center, were top-notch and provided a luxurious touch to the experience

The breakfast was also impressive, with a wide array of delicious local and international dishes. Overall, my stay was nothing short of fantastic, and I would highly recommend Rixos Almaty for anyone visiting the city

My stay at Rixos Almaty in the Deluxe Twin Room with Park View was exceptional. The room was spacious, beautifully decorated, and offered a stunning view of the park, which added a peaceful ambiance to my stay

Beautiful building in classical style. Cozy and comfortable. I attended one of the trainings, which was held in one of the hotel halls. The cuisine is excellent and varied, very tasty dishes.

The beds were extremely comfortable, ensuring a great night’s sleep. The hotel staff were highly attentive and friendly, delivering excellent service from check-in to check-out

The lobby and the surrounding area are very nice.

It is very close to the president's palace, 1 mall is very close, 2nd one two more malls are not too far away. There is a good park close to the hotel as well

We stayed for 3 nights and it was a comfortable stay with great rooms and restraunt. The hotel manager Mr. Tamer was very hospitable and gave personal attention to each guest. Thank you so much...Holiday Inn, Almaty.

Very professional customer service. Breakfast options are great. Reasonable pricing and walkable to city center.

Rooms are super clean and comfortable, and having an espresso machine is a nice bonus. A shopping mall is nearby, and the city center is just a short taxi ride away, which makes the location really convenient

The front-desk service was excellent, fluent English and smooth communication. On my first day they even helped me sort out small change for a taxi and provided useful sightseeing tips

The hotel easy and great located to reach everything by walking or by scooter. The rooms are still in nice condition. I don’t like carpet in hotel rooms and it looks already used

The room was really nice and clean, with heating available. The breakfast was also quite substantial. For the price, and its central location making it convenient to get anywhere, it's definitely worth it.

One of reasonable hotel in Almaty central area.

I had a very nice stay there and have a nice experience too. My laundry was hung at the balcony and who knows the strong wind blew them all off. The security man there really help me to look for all my clothes

He really went looking under the cars, at the grass patches, everywhere. Once at night and once in the morning, I managed to get back some of my clothes. Temur, if I got his name correct

Thanks for your help and hospitality. We liked everything about this hotel)

The room was clean and tidy, and the environment was pleasant.

Well located hotel in the center of Almaty across the opera house. I was saying in one of the refurbished rooms and it was very nice. There are many restaurants around the hotel. The buffet breakfast has a wide selection

the hotel is located centrally, you can easily walk to see some things within the city also near to bus station and to panfilov area, i opt for late check out so i pay half of the room rate, and they let me check out 6pm? i paid for half rate then check out at 6pm? i talk to the receptionist that i will check out at 8pm, he said okay but they called that i cant and i will pay full amount if i didnt...

and the location was perfect for our trip super central to the many coffee shops and restaurants near the parks

The only downside is that breakfast starts only at 7:00 on weekdays and at 8:00 during weekends. In my view it should start at 6:00 every day. If I come back to Almaty again I will consider staying at this hotel

Nice hotel although old. Good location. Had a room with a great view

The breakfast was amazing, as a bread lover the croissants were some of th best iv had at a hotel breakfast. the space was small but modern

Clean and modern hotel in a good, central location. Helpful staff and comfortable rooms. Closer to the shopping area than the main park/ historical/ cable car areas, but still a very good location. Would recommend!

The Ibis Almaty is fantastic value for money, making it an excellent choice for business travelers! Its location is super convenient, just a few minutes' drive from landmarks like the Ascension Cathedral, and about a 30-minute taxi ride to the airport

Plus, they offer free parking. The rooms are clean and tidy, with free WiFi throughout. The Western-style buffet breakfast has a great variety, and kids under 17 eat for free

The hotel comes with a lot of amenities and especially I like the gym and the sauna in the winter month. It is so close to most of the places and arbat street

The standard rooms are a bit compact, so upgrading to a suite for a better view is worth the extra cost. Overall, the experience exceeded my expectations!

The staff are very helpful, especially Albina who has been very helpful towards me. Getting a late check out although I had to pay like 50% off the rate

Hotel 's location not far from city center about 3 minute by car. Rooms are bit small, mattresses are good, no much bathrooms supply except for shampoo. Breakfast not bad.

Amazing hotel with a great overall experience. The room was comfortable and well maintained, the staff were friendly and helpful, and the location was very convenient

Hotel is good and location itself in the center of the city. Check in was very fast and explained about the facilities which was good but no proter service, had to take heavy suitcases by ourselves

The room was even better than the pictures, and the bed was super comfortable; I felt completely refreshed after a good night's sleep! The front desk staff was incredibly enthusiastic and even helped me plan my itinerary for exploring the surrounding area

Facilities: The facilities are complete and relatively new, and the room size is also decent. Environment: It's not far from the attractions, so it's very convenient to get around

Cozy hotel like all the affiliates of Holiday Inn. 80% of the guests are Chinese. Only concern may be the location. It locates at the centre of congestion of the city

This should not happen even though I approve of air circulation due to pandemic reasons. Fron desk staff was very friendly and helpful

Overall nice stay but could work on their wifi which is poor

Wonderful hotel. Breakfast is very enjoyable. Will come back again.

The Doubletree Almaty is rather new hotel with outdated hotel rooms. However, the excellent breakfast choices, the best hotel gym I have ever been to and a very well spa facility made the stay very memorable

The staff was in general very hospitable and forthcoming

Everything is alright, I would recommend it.

It was -16 degrees Celsius outside, but the room was only 15 degrees and there was no underfloor heating. They eventually provided a heater, but I still couldn't sleep well at night

On the 14th floor in this place is a great meeting hall. This room hosts many conferences. Good ventilation, a high-speed Elevator, the scene in the hall.

Very average. The big plate chicken for breakfast was good, though. I think chain hotels are more reliable.

The room was very satisfying. The lovely staff member, Haziza, spoke Chinese which was very convenient. The room was also very clean. The surrounding amenities were also very convenient.

thank for the great service, i enjoyed staying in. Other costumer, please aware that swimming pool in B1 is additional charge

Very good, comfortable, convenient, and quick. I'll definitely stay at this hotel again next time.

location is rether quiet

It clearly states check-in is after 2 PM, but they forced me to pay for an extra night because I arrived at 12 AM. What's the point? It feels like a scam. And then they demand check-out by 12 PM

The hotel boasts a central location, making it extremely convenient for getting around. Right outside, there's a large supermarket at the gas station, which is very handy

The front desk staff were very friendly and English-speaking. The breakfast spread was quite generous. The hotel seemed to cater predominantly to Chinese guests

The hotel was excellent in every aspect. I wanted to extend my stay, but couldn't secure a reservation.

My only minor complaint is that it was a bit pricey; otherwise, everything was good

Area is rather strange, but it’s city center. Restaurant is a long wait :) breakfast ok for a 4 star hotel.

Location perfect The room size perfect The staff perfect The hospitality is superb The bedsheets and pillow cases spotless Everything is just superb

Lovely hotel. I also got Thai massage in spa and it was absolutely fantastic!

Awesome stay in Almaty! Location is perfect! A lot of cafes and food around the alley. Staffs are polite and helpful as well! Late check out timing could be improved given the flights out of Almaty timings

Only quibble was that there were no toiletries in the bathroom when we arrived other than shampoo and shower gel dispensers which were riveted to the wall of the shower

It would have been so easy for them to have given me the hair conditioner and then receive a 10/10 rating but they were quite obstinate in refusing to do so

The hotel is in a good location, room is clean abit smaller than when i stayed in holiday inn express but still able to put 2 luggages in the room. The breakfast spread is very good. Plenty of food to keep you full

I was in in Oct 2025, it was only half full when i went for breakfast (i stayed for 2 nights). Breakfast is served 7am to 10am. Just be smart about the timing if you feel the hotel is full

The dining area is abit small but there is still enough tables to serve at least 30 people. I think others who complaint about this probbaly came during summer or peak season

Also i took picture of the aircond because someone else also mentioned, the aircond light is bright which is true. And we could not switch it off since it was not the original remote controller

Very satisfied! Although it looks a bit dated, it's clean, well-equipped, and has a strong Soviet feel. The hotel food is plentiful, and transportation is convenient, with excellent bus connections right outside

This hotel has a fantastic ambiance with a strong Russian flair. Breakfast every morning was a real treat. The room was very quiet and the heating was excellent

The location is pretty good, near lots if restaurants and metro station. Walking distance to the opera house and city center. The room is big and the bathroom is clean

It's not far from the cable car station, about a 20-minute walk. It's also not far from the Cathedral, a 15-18-minute walk. The facilities are acceptable and clean. The room is quite satisfactory

I was a little skeptical at first, thinking it would be old. In the end, I booked it because of the location. Generally, airline crews will choose hotels for their stay, so they won't be too bad

The room is not big, which is the common situation of most hotels in Almaty. But the room facilities are good. It is not as shabby as many hotels, but magnificent

There is a large community in front of the hotel with very good greenery. You can take a walk in the evening

The only weak point us the air condition which is too old to cool down

Centrally located and easily accessible for public transports for sightseeing

Great hotel. Wonderful breakfast buffet, one of the best hotel gyms I've ever used, and it even had a sauna.

The only good thing about this hotel was their location. Centrally located inside the city and easily accessible for public transport

😷 Because people don't take care of themselves and their loved ones, they infect other people 😡. Thanks to the hotel administration for giving us the opportunity to be treated in the best conditions! 💪 Thank you!!!

Good location, about 5 minutes walk to subway station and a few bus stands nearby. The only drawback for this hotel is the bed, pillow and blanket are too old and thin.

Very convenient, close to the subway station.

It is located centrally, enabling travellers to have easy assess to connecting public bus services, subways, walking distance to nearby eateries, restaurants, the famous Green Bazaar and the sceneic, spacious park that housed the famous Zenkov Cathedral! All the staffs were amazing, from the frontline to the housekeeping and managers on duty

The hotel location almost the center of Almaty.

Excellent spa facilities, good breakfast, good location.

Although the breakfast food selection is not much, it was still outstanding - the bread were fresh, the coffee selection is excellent, fresh cut fruits, and these were sufficient to fill my appetite during my stay for the breakfast! I would definitely recommend travellers and visitors to Almaty to consider staying at the Grand Tien Shan hotel, its a "GRAND" feeling you wouldn't want to miss! Enjoy

Hotel receptionist were really professionals to help me any cases Hotel was classic and beautiful Ceiling was very high and rooms were clean and classical also like old Hollywood movie in good mood Very quiet and convenient location to famous tour spots and fancy restaurants I really enjoyed to stay here Very relaxed and really appreciated

They communicated well, speak good English, and were extremely patient and helpful in answering my questions about the hotel facilities, going to certain places, etc

The room was very big, and comfortable. The breakfast had a very large variety of salads, meats , fruits and cake. The location is very convient close to a shopping mall, and there are a few small coffee shops near by

This is a relatively new hotel in Almaty. The service is great and the rooms are excellent. I actually needed to change my checkout date for an earlier day and there was no hassle at all. I appreciate the understanding

Comfortable rooms, excellent breakfast. I asked to clean the room in the morning and bring cutlery. They said cleaning will be done by 18:00. By 16:00 they still hadn't cleaned and didn't bring cutlery.

The reception is manned by very helpful people who go out of there way to order a car for you or assit you in any way

Nice hotel, very conveniently located - comfortable beds, however breakfast was not the best I have seen

It was cleaner than I expected and the breakfast was good. It's old but well maintained.

The hotel is in a residential neighbourhood so you’ll have to get a taxi to the city centre. Rooms are clean but furniture is a little dated

From service to facilities to location, the value for money was outstanding! I had no disappointments whatsoever! I've already recommended it to friends planning a trip to Almaty, and I'll definitely stay here again next time!

This was the first hotel we stayed at in Kazakhstan, and also the one we were most satisfied with. The room was very clean and tidy. Upon arrival, they immediately added a crib for us and provided children's toiletries

It also had a mini-fridge and screen mirroring function. The bedding was soft and comfortable against the skin, and I slept soundly after a long journey, feeling refreshed and ready to explore the sights the next day

Facilities: Hair dryer, refrigerator, 220V power outlet. Cleanliness: Good. Environment: Many convenience stores nearby. Breakfast: Average, limited variety. Overall, still worth recommending.

I'd definitely choose this hotel again next time! The location is amazing, the room was much larger than expected, clean and odor-free, and the toiletries had a refreshing citrus scent

A pleasant hotel located in the center of Almaty, close to the city's attractions. The staff is friendly.

My only problem was the shower water which started out lukewarm and by the end of my 5 day stay it was pretty icy. The staff told me it was a citywide problem, so I really have nothing to fault the hotel for

The hotel provides a reliable intercity taxi service, efficient luggage storage and a wide variety of breakfast options

A very decent hotel! Everything is new, the rooms are clean, bedding and towel. The rooms are fresh, is in the center. We got the 2nd floor! Convenient location, Close to many Catechetic where you can budget to eat

Additionally, the room is meticulously maintained in accordance with the established cleaning schedule

Comfortable, quiet, in the center.

The ambiance and interior are fantastic, and the staff is courteous and helpful. The location is also excellent, being in the city center just a short 5-minute walk from Arbaat Street

Novotel Almaty offers a wonderful stay with modern and clean rooms, excellent facilities, and a very convenient location. The staff is friendly and attentive, ensuring a comfortable experience for every guest

I like that there is a water dispenser along the corridor so I can fill up as much water as I need during my stay. Breakfast spread is good and taste is very agreeable

The location of the hotel is perfect, surrounded by good restaurants and along the popular shopping street. It is walking distance to many popular attractions

Very good hotel near walking strret. Rooms is very clean and modern. Smart house control.

Facilities: Well-equipped Cleanliness: Spotless Ambiance: Very pleasant Service: Good