Almaty, Ul. Akademika Satpaeva 29/6 (2 km from centre) 🧭 Map
It had everything I needed for a solid workout. The indoor pool was a great bonus too, very clean and ideal for unwinding. Overall, it was a pleasant and comfortable stay
Great hotel with amazing pool, sauna and gym. Food is also good and staff are very helpful and professional. Highly recommend.
Twenty years ago the whole Rakhat was shining, today shines only elevator.
The room was clean and tidy, and although the facilities were a bit old, everything worked perfectly
The hotel also boasts a swimming pool, spa, and other amenities, and the breakfast spread was quite extensive, though it did get a bit crowded in the mornings
Facilities: Excellent
Cleanliness: Spotless
Environment: Elegant and spacious
Service: Attentive
Almaty, 050013, Kazahstan (2 km from centre) 🧭 Map
The room was well-appointed, and the surroundings were incredibly quiet. It's located directly opposite a park, offering lovely views. From the higher floors, you can even see breathtaking snow-capped mountains
WiFi is strong enough for remote working videocalls, works even in the garden. Club lounge on the terrace floor is kind of quiet with weird rules about alcohol, but the food is tasty
The Sunset bar behind the hotel offers tasty shisha (hookah, Kalyan). Full offer room service, also during the night hours. Friendly staff, opposite of a park
Excellent service, convenient transportation; within walking distance of the CBD; shopping malls nearby.
The price is relatively high, the environment is good, but the facilities in the room are a bit poor
The hotel’s facilities, including the spa and fitness center, were top-notch and provided a luxurious touch to the experience
The breakfast was also impressive, with a wide array of delicious local and international dishes. Overall, my stay was nothing short of fantastic, and I would highly recommend Rixos Almaty for anyone visiting the city
My stay at Rixos Almaty in the Deluxe Twin Room with Park View was exceptional. The room was spacious, beautifully decorated, and offered a stunning view of the park, which added a peaceful ambiance to my stay
Beautiful building in classical style. Cozy and comfortable. I attended one of the trainings, which was held in one of the hotel halls. The cuisine is excellent and varied, very tasty dishes.
The beds were extremely comfortable, ensuring a great night’s sleep. The hotel staff were highly attentive and friendly, delivering excellent service from check-in to check-out
Almaty, Ulitsa Timiryazeva 2D (2 km from centre) 🧭 Map
It is very close to the president's palace, 1 mall is very close, 2nd one two more malls are not too far away. There is a good park close to the hotel as well
We stayed for 3 nights and it was a comfortable stay with great rooms and restraunt.
The hotel manager Mr. Tamer was very hospitable and gave personal attention to each guest.
Thank you so much...Holiday Inn, Almaty.
Very professional customer service. Breakfast options are great. Reasonable pricing and walkable to city center.
Rooms are super clean and comfortable, and having an espresso machine is a nice bonus. A shopping mall is nearby, and the city center is just a short taxi ride away, which makes the location really convenient
The front-desk service was excellent, fluent English and smooth communication. On my first day they even helped me sort out small change for a taxi and provided useful sightseeing tips
The hotel easy and great located to reach everything by walking or by scooter. The rooms are still in nice condition. I don’t like carpet in hotel rooms and it looks already used
Almaty, Kabanbay Batyr St 85 (in the centre) 🧭 Map
Been hereany times. Relatively cheap. Breakfasts are OK. Clean, the rooms are quite small, which is compensated by the balcony with wonderful views of the mountains. Ask for the room looking on the mountains.
The hotel environment is clean and quiet, the rooms are spacious and comfortable, and the bedding is spotless. The service is warm and efficient
Its excellent location makes getting around easy, and the amenities are complete. It offers great value for money and is perfect for business travelers
This was my first time staying at your hotel, and the experience far exceeded my expectations! The front desk service was warm and efficient, the room was clean and spacious, and the bedding was so comfortable it felt like sleeping on clouds
The breakfast offered a rich variety of choices, and despite being in a bustling area, it was incredibly quiet. You can see the thoughtful touches everywhere. Whether for business or leisure, this is an excellent choice
It was a very hotel with good staff. My room felt a bit aged but was clean. Was impressed with the hotel overall and would definitely recommend to others.
Almaty, ulitsa Gogolya, 127/1 (in the centre) 🧭 Map
Good espresso both in the morning from the coffee machine and in the evening in the restaurant from a cone, this happens very rarely
Staffs are very friendly and helpful. When making the booking at Trip, make sure to select the number of guest correctly.
The room is a bit small, and the facilities are decent. The bathroom is quite bright, and breakfast is good with fruits available. Overall, it's a good value-for-money option in Almaty.
Convenient location, rich breakfast, and a clean room.
The room was really nice and clean, with heating available. The breakfast was also quite substantial. For the price, and its central location making it convenient to get anywhere, it's definitely worth it.
Almaty, 050004, Kazahstan (2 km from centre) 🧭 Map
Nice room, welcoming services, great location, quiet and comfortable. Only one thing, the bath water is not as hot as it described, but it’s still 95/100 overall.
The hotel reception recommended a good tour agent to us an the price was reasonable that those online booking
Pretty good! The lighting design is excellent, there's plenty of hot water, and the heating works perfectly.
The Ibis Almaty is fantastic value for money, making it an excellent choice for business travelers! Its location is super convenient, just a few minutes' drive from landmarks like the Ascension Cathedral, and about a 30-minute taxi ride to the airport
Great location, not far from the airport, perfect for business trips. The room was very clean and tidy, and the surrounding area is nice. It's close to the commercial street, making shopping and dining very convenient.
The breakfast was decent; for this class of hotel, it offered a good variety of nutrients, with local and Western options
Cozy hotel like all the affiliates of Holiday Inn. 80% of the guests are Chinese. Only concern may be the location. It locates at the centre of congestion of the city
I recently stayed at Holiday Inn Express Almaty by IHG, and overall I had a very comfortable experience. The room was clean, modern, and well-organized, with a nice view of the city and mountains in the distance
I especially appreciated the fast Wi-Fi and the convenient workspace, which made it easy for me to get some work done. Breakfast was simple but fresh, and the staff were friendly and helpful whenever I had questions
Amazing hotel with a great overall experience. The room was comfortable and well maintained, the staff were friendly and helpful, and the location was very convenient
The room was even better than the pictures, and the bed was super comfortable; I felt completely refreshed after a good night's sleep! The front desk staff was incredibly enthusiastic and even helped me plan my itinerary for exploring the surrounding area
Everything went smoothly during the stay, and I would definitely recommend this hotel to anyone looking for a pleasant and hassle-free stay
Almaty, 050013, Kazahstan (2 km from centre) 🧭 Map
However, the Wi-Fi signal in the room was not very strong, which sometimes caused delays when using the internet. Other than that, the overall experience was very good
This place truly deserves the highest rating. If you’re looking for a hotel where you can enjoy fantastic cuisine and exceptional service from a multilingual team — this is the one!
Great location and excellent service! It's rare to find a 3-star hotel where staff help with luggage. The gym is also quite spacious.
Very helpful front desk staff when I encountered difficulty. Clean room with enough space for one person. Can see the snow mountain from the window in the lift lobby when the weather is ok
Absolutely loved this hotel! It's so clean and cozy, and incredibly close to the museums and opera house. The breakfast was delicious and the coffee was excellent. I'll definitely be staying here again on my next visit.
The hotel is located a bit uphill from the pedestrian street, next to the National Museum. There's a subway station and a convenience store nearby, so while it's not right in the city center, it's still quite convenient
Almaty, ulitsa Pozharskogo 1 (in the centre) 🧭 Map
It was -16 degrees Celsius outside, but the room was only 15 degrees and there was no underfloor heating. They eventually provided a heater, but I still couldn't sleep well at night
On the 14th floor in this place is a great meeting hall. This room hosts many conferences. Good ventilation, a high-speed Elevator, the scene in the hall.
Very average. The big plate chicken for breakfast was good, though. I think chain hotels are more reliable.
The room was very satisfying. The lovely staff member, Haziza, spoke Chinese which was very convenient. The room was also very clean. The surrounding amenities were also very convenient.
thank for the great service, i enjoyed staying in. Other costumer, please aware that swimming pool in B1 is additional charge
Very good, comfortable, convenient, and quick. I'll definitely stay at this hotel again next time.
It clearly states check-in is after 2 PM, but they forced me to pay for an extra night because I arrived at 12 AM. What's the point? It feels like a scam. And then they demand check-out by 12 PM
The hotel boasts a central location, making it extremely convenient for getting around. Right outside, there's a large supermarket at the gas station, which is very handy
The front desk staff were very friendly and English-speaking. The breakfast spread was quite generous. The hotel seemed to cater predominantly to Chinese guests
The hotel was excellent in every aspect. I wanted to extend my stay, but couldn't secure a reservation.
My only minor complaint is that it was a bit pricey; otherwise, everything was good
The hotel was great, without a doubt this hotel was opened not so long ago and therefore the facilities are up in their shape. Breakfast was also great, plenty of options to choose from
The location is perfect—right in the city center, making it easy to explore Almaty’s main attractions, restaurants, and shops. The breakfast buffet was excellent, offering a wide variety of fresh and delicious options
Generally, I would recommend staying here
I had a wonderful stay at the Mercure Almaty City Center Hotel! From the moment I arrived, the staff were warm, professional, and always ready to help with a smile
Almaty, ulitsa Gogolya, 127/1 (in the centre) 🧭 Map
The hotel is in a good location, room is clean abit smaller than when i stayed in holiday inn express but still able to put 2 luggages in the room. The breakfast spread is very good. Plenty of food to keep you full
I was in in Oct 2025, it was only half full when i went for breakfast (i stayed for 2 nights). Breakfast is served 7am to 10am. Just be smart about the timing if you feel the hotel is full
The dining area is abit small but there is still enough tables to serve at least 30 people. I think others who complaint about this probbaly came during summer or peak season
Also i took picture of the aircond because someone else also mentioned, the aircond light is bright which is true. And we could not switch it off since it was not the original remote controller
Very satisfied! Although it looks a bit dated, it's clean, well-equipped, and has a strong Soviet feel. The hotel food is plentiful, and transportation is convenient, with excellent bus connections right outside
This hotel has a fantastic ambiance with a strong Russian flair. Breakfast every morning was a real treat. The room was very quiet and the heating was excellent
Almaty, 050021, Kazahstan (2 km from centre) 🧭 Map
The location is pretty good, near lots if restaurants and metro station. Walking distance to the opera house and city center. The room is big and the bathroom is clean
It's not far from the cable car station, about a 20-minute walk. It's also not far from the Cathedral, a 15-18-minute walk. The facilities are acceptable and clean. The room is quite satisfactory
I was a little skeptical at first, thinking it would be old. In the end, I booked it because of the location. Generally, airline crews will choose hotels for their stay, so they won't be too bad
The room is not big, which is the common situation of most hotels in Almaty. But the room facilities are good. It is not as shabby as many hotels, but magnificent
There is a large community in front of the hotel with very good greenery. You can take a walk in the evening
The only weak point us the air condition which is too old to cool down
Centrally located and easily accessible for public transports for sightseeing
Great hotel. Wonderful breakfast buffet, one of the best hotel gyms I've ever used, and it even had a sauna.
The only good thing about this hotel was their location. Centrally located inside the city and easily accessible for public transport
😷 Because people don't take care of themselves and their loved ones, they infect other people 😡. Thanks to the hotel administration for giving us the opportunity to be treated in the best conditions! 💪 Thank you!!!
Good location, about 5 minutes walk to subway station and a few bus stands nearby. The only drawback for this hotel is the bed, pillow and blanket are too old and thin.
Almaty, 050000, Kazahstan (2 km from centre) 🧭 Map
It is located centrally, enabling travellers to have easy assess to connecting public bus services, subways, walking distance to nearby eateries, restaurants, the famous Green Bazaar and the sceneic, spacious park that housed the famous Zenkov Cathedral!
All the staffs were amazing, from the frontline to the housekeeping and managers on duty
The hotel location almost the center of Almaty.
Excellent spa facilities, good breakfast, good location.
Although the breakfast food selection is not much, it was still outstanding - the bread were fresh, the coffee selection is excellent, fresh cut fruits, and these were sufficient to fill my appetite during my stay for the breakfast!
I would definitely recommend travellers and visitors to Almaty to consider staying at the Grand Tien Shan hotel, its a "GRAND" feeling you wouldn't want to miss! Enjoy
Hotel receptionist were really professionals to help me any cases
Hotel was classic and beautiful
Ceiling was very high and rooms were clean and classical also like old Hollywood movie in good mood
Very quiet and convenient location to famous tour spots and fancy restaurants
I really enjoyed to stay here
Very relaxed and really appreciated
They communicated well, speak good English, and were extremely patient and helpful in answering my questions about the hotel facilities, going to certain places, etc
Almaty, Khalel Dosmuhamedov kóshesi, 115 (in the centre) 🧭 Map
I disliked the fact that housekeeping kept the windows open that really killed one night for me as it was minus degree outside and I came back late from a business trip
view on a side is charming with all the mountains. breakfast reasonable but sometime when crowded you feel something missing on organization level
location is great ,just close to good area for walking ,finding coffee and restaurants
Overall nice stay but could work on their wifi which is poor
Everything is alright, I would recommend it.
This should not happen even though I approve of air circulation due to pandemic reasons. Fron desk staff was very friendly and helpful
Almaty, 050013, Kazahstan (2 km from centre) 🧭 Map
* It's pleasantly quiet, being slightly outside the main center. **What I didn't like:**
* The bathtub drainage was poor. * The water sometimes looked slightly cloudy. * The shower temperature was occasionally unstable
I stayed here for a business trip. The location is a bit far from the city center, but it's convenient with restaurants, coffee shops, and a shopping mall nearby
The room is cleaned daily by a professional, and even the toilet seat has a disinfectant film on it
The environment and service are both good, and it's worth recommending.
The breakfast was excellent, all the pastries were delicious and changed daily. It exceeded my expectations. Convenient location. However, the staff didn't clean the room at all during my three-night stay.
I went up to the 10th floor when I went to the gym and it seemed the construction was finished. **What I liked:**
* The staff were relatively friendly, especially the front desk staff
Almaty, Kabanbay Batyr St 132/1 (2 km from centre) 🧭 Map
The hotel is located in the prime area and is value for money compared to the other hotels in this region. The staff are really helpful and the receptionists are the most welcoming people. I will definitely visit again.
A wonderful 4-star hotel! Cleanliness is top-notch, the room is comfortable and quiet. Breakfast is delicious, with a good selection. The atmosphere is pleasant, and the staff is attentive
I would happily stay here again
They did not accept to hand over the rooms until after giving them money for a full day of reservation. It is very bad that paying the amount of a full night for some hours, knowing that I booked two rooms for two weeks
Being in a foreign country with a language barrier, I communicated through a translator. The environment couldn't compare to hotels in China, but locals said it was very good and offered great value for money
Upon early arrival, they did not accept early delivery of the room until after giving them an amount of money for a day. We arrived at 8 in the morning tired
Almaty, 050010, Kazahstan (2 km from centre) 🧭 Map
A pleasant hotel located in the center of Almaty, close to the city's attractions. The staff is friendly.
My only problem was the shower water which started out lukewarm and by the end of my 5 day stay it was pretty icy. The staff told me it was a citywide problem, so I really have nothing to fault the hotel for
The hotel provides a reliable intercity taxi service, efficient luggage storage and a wide variety of breakfast options
A very decent hotel! Everything is new, the rooms are clean, bedding and towel. The rooms are fresh, is in the center. We got the 2nd floor! Convenient location, Close to many Catechetic where you can budget to eat
Additionally, the room is meticulously maintained in accordance with the established cleaning schedule