8.9
Excellent
93 $
Book now

Grand Tien Shan Hotel in Almaty

🌍
Kazakhstan, Almaty, Bogenbai Batyr Street 115
● Center: 1.6 km
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Booking
Standard Single room
Standard Single room
Air conditioning, minibar and private bathroom
Beds:
116 $
Superior Double room
Superior Double room
Wireless internet, air conditioning and minibar
Beds:
166 $
Deluxe Double room
Deluxe Double room
Air conditioning, minibar and private bathroom
Beds:
172 $
Premium Double room
Premium Double room
Private bathroom
Beds:
487 $
Double Junior Suite
Double Junior Suite
Air conditioning, minibar and bath
Beds:
Suite
Suite
Wireless internet, air conditioning and shower
Beds:

Description

A stay at Grand Hotel Tien Shan places you in the heart of Almaty, within a 10-minute walk of 28 Panfilov Heroes Memorial Park and Zenkov Cathedral. This spa hotel is 8.9 mi (14.2 km) from Shymbulak Ski Resort and 0.5 mi (0.9 km) from Almaty Cathedral.

Hotel opened in 1956. In this hotel 84 rooms, 3 floors.

The distance to the nearest airport is 11 km.

Policies and conditions

  • Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
  • Breakfast: Buffet [Mon - Sun] 06:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Service animals: Service animals are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the hotel: AmericanExpress, Visa, UnionPay, MasterCard
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Booking.com 
Booking hotels at the best prices
official partner of
Booking.com

Services and facilities

General
  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Heating
Rooms
  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Safe (in room)
Services and amenities
  • Ironing
  • Laundry
  • Dry-cleaning
  • Luggage storage
Meals
  • Bar
  • Breakfast
  • Restaurant
  • Restaurant (buffet style)
  • Packed Lunches
Internet
  • Internet access
Transfer
  • Shuttle
  • Car rental
  • Airport transportation
Languages Spoken
  • Russian
  • English
Recreation
  • Karaoke
Pool and beach
  • Spa tub
  • Indoor Pool
Business
  • Business center
  • Fax and copy machine
  • Conference Hall
Sports
  • Fitness facilities
Beauty and wellness
  • Solarium
  • Massage
  • Steam room
  • Beauty services
  • Sauna
  • Spa

Hotel view

Google panorama

Video: grand tien shan hotel almaty kazakhstan

Map

Reviews

WiFi
Location
Cleanliness
Service
Price
Breakfast
12.11.2025 Guest
By mistake, I book the wrong day. A genuine mistake. Although it was clearly mentioned it was non-modifiable,, I still naively expected them to be kind enough to modify my booking date. They did not. So I paid but for one night without staying.
This is not about just the rules. This is about empathy, kindness and humanity. Consequently, the hotel failed big time. I wish them the best. In addition, I will not book through trip.com anymore also. It is partly their fault due to the fact that they are not able to convince the hotel that what they do is not abide by the morality overall.
05.08.2025 Guest
It's a bit different from the pictures; the building's hallway is a bit eerie. There's someone at the front desk who speaks English, and it didn't seem like there were many guests.
11.05.2025 Guest
Very good!
01.02.2025 Guest
Excellent spa facilities, good breakfast, good location.
31.01.2025 Dizzya
There is no kettle in the room 😜 all the rest is good enough.
30.11.2024 Guest
It is located centrally, enabling travellers to have easy assess to connecting public bus services, subways, walking distance to nearby eateries, restaurants, the famous Green Bazaar and the sceneic, spacious park that housed the famous Zenkov Cathedral!
All the staffs were amazing, from the frontline to the housekeeping and managers on duty. They communicated well, speak good English, and were extremely patient and helpful in answering my questions about the hotel facilities, going to certain places, etc.
Although the breakfast food selection is not much, it was still outstanding - the bread were fresh, the coffee selection is excellent, fresh cut fruits, and these were sufficient to fill my appetite during my stay for the breakfast!
I would definitely recommend travellers and visitors to Almaty to consider staying at the Grand Tien Shan hotel, its a "GRAND" feeling you wouldn't want to miss! Enjoy!
28.11.2024 Guest
The hotel is not new, but the rooms are clean. Breakfast is sufficient, all the basics are there. The location of the hotel is very good.
13.09.2024 Aichicaomeidefeihe
Apart from the good location, there is nothing good about it. The front desk had a bad attitude. They said they didn't have a charger when I asked to borrow one. Then they changed one and said they could charge my power bank. But when I came back, it was not charged at all. Bad review, bad review, bad review. The room was like a guesthouse.
03.08.2024 Lyubov
We really liked the hotel! Very polite and helpful staff! Amazing spa! Warm pools! Cozy room! Very convenient location! We will always relax in this hotel!
03.08.2024 Anna
An excellent hotel with a very pleasant atmosphere. There is everything for a wonderful holiday, cozy rooms with snow-white beds and a spa for complete relaxation. I really recommend this hotel to everyone who loves peace and comfort👌
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Cafe and Restaurants near hotel

Китайский ресторан "Чиндао" (1 min)
Городское кафе Presso (2 min)
Restaurant «ШЕФ» (4 min)
Алматы
Ресторан Дареджани (4 min)
Restaurant «Гости» (5 min)

Frequently asked questions about Grand Tien Shan Hotel

How much does it cost to stay at Grand Tien Shan Hotel?

The cost of living in Grand Tien Shan Hotel depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near Grand Tien Shan Hotel?

The nearest sights are: Ascension Cathedral (590 m) and Almaty Tower (4 km)

Which room categories are available in the Grand Tien Shan Hotel?

You can book Standard Single room, Superior Double room, Deluxe Double room, Premium Double room, Double Junior Suite, Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Grand Tien Shan Hotel?

Check-in at Grand Tien Shan Hotel is possible from 14:00, check-out is until 12:00.

Are pets allowed at Grand Tien Shan Hotel?

No, pets are not allowed at Grand Tien Shan Hotel.

How to get to Grand Tien Shan Hotel from the nearest airport?

The nearest airport is Almaty International Airport, located about 26 mins from hotel by car (16.9 km) away.

What’s the cancellation policy at Grand Tien Shan Hotel?

The cancellation policy at Grand Tien Shan Hotel depends on your room type and booking terms.

Does Grand Tien Shan Hotel offer airport transfers?

No, Grand Tien Shan Hotel does not provide airport transfers for guests.

Wrong hotel description? Tell us.
The facility is not classified as an accommodation facility in accordance with Russian legislation.
X