9.7
Excellent
241 $
Book now

Hotel Mercure Almaty City Center

🌍
Kazakhstan, Almaty, pr-t Abyilaj Hana, 53i
● Center: 1.8 km
☎ Phone: +7 727 344 2850Show
🧭 Coordinates
130645 KZT
Mercure Almaty City Center
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Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability on Trip.com
Standard Double room
Standard Double room
Wireless internet, air conditioning and shower
Beds:
241 $
Standard Double room
Standard Double room
Wireless internet, air conditioning and minibar
Beds:
241 $
Superior Double room
Superior Double room
Private bathroom
Beds:
Superior Double Suite
Superior Double Suite
Private bathroom
Beds:

Description

Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.

Hotel opened in 2018.

The distance to the nearest airport is 14 km.

Policies and conditions

  • Child Policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, extra beds can be added, but cribs cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
  • Breakfast: Buffet Additional breakfast fees are not included in the total and need to be paid at the property.
  • Pets: Pets are not allowed
  • Age Requirements: The main guest checking in must be at least 18 years old
  • Paying at the Hotel: MasterCard, Visa, AmericanExpress
  • Check in time: 14:00. Check out time: 12:00.
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
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Services and facilities

General
  • ATM
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoke-free property
  • Heating
  • Security guard
  • Gift shop
  • Television in lobby
  • Early check-in
  • Late check-out
  • Fire Extinguisher
  • Upper floors accessible by elevator
Rooms
  • Allergy-free rooms
  • Non-smoking rooms
  • Soundproof rooms
  • Room service
  • Fridge
  • TV
  • Safe (in room)
Accessibility
  • Accessibility features
  • Wheelchair access to restaurant
Services and amenities
  • Ironing
  • Dry-cleaning
  • Luggage storage
  • Telephone
  • Iron
Meals
  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Packed Lunches
Internet
  • Free Wi-Fi
  • Free internet
Transfer
  • Shuttle
  • Airport transportation
Languages Spoken
  • Russian
  • English
Parking
  • Parking nearby
Pool and beach
  • Spa tub
Business
  • Conference Hall
Sports
  • Fitness facilities
Pets
  • Pets Not Allowed

Hotel view

Video: Mercure Almaty City Center, Almaty, Kazakhstan

Map

Reviews

Cleanliness
Amenities
Location
Service
08.07.2025
I just stayed here for 1 night . The room is nice but the water pressure is not that strong compared to other hotels around the area .
04.07.2025
Excellent hotel.
Aircon is good better than Holiday inn express.
Room is large .
Toilet is huge.
Customer service is excellent.
13.05.2025
Awesome stay in Almaty! Location is perfect! A lot of cafes and food around the alley. Staffs are polite and helpful as well! Late check out timing could be improved given the flights out of Almaty timings. Otherwise, Room is modern and amazing and clean!
12.05.2025
Good location near market and restaurant very clean
12.05.2025
Great hotel in convenient location. Had spent the previous 3 weeks travelling the Silk Road and trekking in Kyrgyzstan so some luxury was welcome. Ideally would have preferred a swimming pool but the top storey jacuzzis were a treat. Only quibble was that there were no toiletries in the bathroom when we arrived other than shampoo and shower gel dispensers which were riveted to the wall of the shower. When I asked for hair conditioner I was informed that it was not available for basic rooms. It would have been so easy for them to have given me the hair conditioner and then receive a 10/10 rating but they were quite obstinate in refusing to do so.
03.03.2025
The cuisine is simply awesome, very varied food and for those who are on a healthy diet, the chef 👍👍👍 special respect to the desserts
03.03.2025
Everything is great, I liked the spa and the service
03.03.2025
Excellent hotel. Clean, cozy, excellent breakfast, polite staff. I recommend
06.10.2024
Great location and clean.
06.09.2024
I loved how spotless this hotel is.. super super clean. Excellent location & everything is superb.
Location perfect
The room size perfect
The staff perfect
The hospitality is superb
The bedsheets and pillow cases spotless

Everything is just superb. You won’t regret it!!
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Frequently asked questions about Hotel Mercure Almaty City Center

How much does it cost to stay at Hotel Mercure Almaty City Center?

The cost of living in Hotel Mercure Almaty City Center depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near Hotel Mercure Almaty City Center?

The nearest sights are: Ascension Cathedral (1.2 km) and Almaty Tower (5 km)

Which room categories are available in the Hotel Mercure Almaty City Center?

You can book Standard Double room, Standard Double room, Superior Double room, Superior Double Suite in the hotel. Please check room availability by choosing your dates

What are the check-in and check-out times at Hotel Mercure Almaty City Center?

Check-in at Hotel Mercure Almaty City Center is possible from 14:00, check-out is until 12:00.

Are pets allowed at Mercure Almaty City Center?

No, pets are not allowed at Mercure Almaty City Center.

How to get from the closest airport to Mercure Almaty City Center?

The closest airport is Almaty International Airport, and it is about 26 mins from hotel by car (13.6 km).

What is the cancellation policy for Mercure Almaty City Center?

The cancellation policy for Mercure Almaty City Center varies depending on the type of room and booking conditions.

Does Mercure Almaty City Center offer airport transfer services?

Yes, Mercure Almaty City Center offers airport transportation for guests. We suggest you call ahead to confirm details.

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