4 star hotels in Almaty

Super nice clean hotel with pleasant view breakfast was very good choices of food

The location is perfect—easily accessible and close to most of Almaty’s main tourist attractions. The room is spacious, spotless, and well equipped. The front desk staff are helpful, and the breakfast buffet offers a wide variety of delicious options.

Great location and everything near , Starbucks 5 minutes walking distance

It's an excellent choice for the all kind of travellers Full raring for the breakfast and quality of the amenities provided with great Kok Tobe view. Worth recommended

The hotel locate in city center. Near by various cafe and restaurant and popular tourist signseeing. Breakfast is very good.

The hotel exceeded my expectations. It's an old hotel from 1977, but the restaurant, hallways, and lobby have been renovated really well. The rooms are partially updated, and it all comes together quite nicely. The breakfast was great, and the service was excellent! I'll probably stay here again!

We stayed for 3 nights and it was a comfortable stay with great rooms and restraunt. The hotel manager Mr. Tamer was very hospitable and gave personal attention to each guest. Thank you so much...Holiday Inn, Almaty.

The room quality is comparable to a budget hotel in China, quite dated. To my surprise, they didn't even provide complimentary bottled water; you either had to buy it or boil your own using the in-room kettle. The only upside was the free international power adapter provided in the room.

Great stay option in Almaty City for tourists. Good rooms, super amazing Breakfast- Massive Spread with Several Vegan options too. Luxurious Decor and amazing helpful staff. Special Thanks to front desk Supervisor Mr. Bahitzan and Restaurant Host Mr Shobi Tamer.

The front-desk service was excellent, fluent English and smooth communication. On my first day they even helped me sort out small change for a taxi and provided useful sightseeing tips. The location is convenient, with a shopping mall right across the street, and the room was clean up standard.

Very nice hotel. Stay here several times. Good balance between quality, comfort and price.

Very professional customer service. Breakfast options are great. Reasonable pricing and walkable to city center.

It is very close to the president's palace, 1 mall is very close, 2nd one two more malls are not too far away. There is a good park close to the hotel as well

Old, but good location and service.

Very good property at good location

Overall is good, I stay with my family. Everything was good, except internet. It is interrupted frequently.

Room is nice and clean, location is ok, shower can be improved, overall good value!

Good hotel staff are Adament , can’t even stretch time from 7am to 6.45 am As we have to catch flight and asks then to give some juice or fruits but they rejected , and all Our money for breakfast is go in vain

Large parking space, close to shopping centres.

Located right next door to the Kok-Tobe cablecar station, and in walking distance to lots of good cafes and restaurants. The room was clean and comfortable and the service was friendly and professional. Breakfast was a little crowded and understaffed (some empty breakfast options and lots of dirty plates etc), so I recommend going to breakfast earlier. However, this didn't affect my stay, and I would...

Novotel Almaty City Center offers a strong blend of international standards and local hospitality, well-suited for both business and short-term leisure stays in Almaty. The hotel’s location is highly strategic—within easy reach of key government offices, cultural sites, and business districts, while offering direct views of the mountains. This makes it a convenient and efficient base for meetings...

This is my first time staying in a hotel that doesn't even provide bottled water, and there's no water purification system either...

Excellent hotel. Excellent location. Excellent room service. Love the hotel food. Friendly employees.

Excellent. Room is spacious and well-kept as is all at the hotel. Staff are excellent. Breakfast is quite solid with plenty of fruits available as well as a decent selection of different types of dairy products, cold cuts, two types of raw fish, salad vegetables, sweets and usual ( mixing in a few more local delicacies would make it excellent). Pool, while not the biggest one, is well kept and the...

Lovely stay at this clean, conveniently located hotel right near Hakata train station. The staff were friendly and helpful and it’s a great location to use as a base for walking the city or using public transport

Staffs are very friendly and helpful. When making the booking at Trip, make sure to select the number of guest correctly.

The room is a bit small, and the facilities are decent. The bathroom is quite bright, and breakfast is good with fruits available. Overall, it's a good value-for-money option in Almaty.

Convenient location, rich breakfast, and a clean room.

The room was really nice and clean, with heating available. The breakfast was also quite substantial. For the price, and its central location making it convenient to get anywhere, it's definitely worth it.

It's decent, and it has a swimming pool.

The hotel facilities are decent and quite spacious, but the soundproofing is poor.

Clean and modern hotel in a good, central location. Helpful staff and comfortable rooms. Closer to the shopping area than the main park/ historical/ cable car areas, but still a very good location. Would recommend!

Pretty good! The lighting design is excellent, there's plenty of hot water, and the heating works perfectly.

The Ibis Almaty is fantastic value for money, making it an excellent choice for business travelers! Its location is super convenient, just a few minutes' drive from landmarks like the Ascension Cathedral, and about a 30-minute taxi ride to the airport. Plus, they offer free parking. The rooms are clean and tidy, with free WiFi throughout. The Western-style buffet breakfast has a great variety, and...

I loved my stay here. The staff are very helpful, especially Albina who has been very helpful towards me. Getting a late check out although I had to pay like 50% off the rate. The hotel comes with a lot of amenities and especially I like the gym and the sauna in the winter month. It is so close to most of the places and arbat street. Getting into everywhere I convenient staying here and it has got...

I don't understand. Every morning at 8 AM, there's the sound of a drill. They don't provide disposable slippers unless you call for them, and even then, you have to chase them up. It only has the Ibis name; the service quality doesn't match this price point at all.

The location is excellent, with a famous Kazakh restaurant right downstairs, which was a great experience. It's very convenient to get to the pedestrian street and business center. The hotel facilities are among the best in Almaty, and the breakfast is plentiful. Although the room rate is higher than what you'd typically find domestically, for business travel, the cleanliness and safety of a chain...

The location of the hotel is very good, opposite the park The room is too old and the space is small Breakfast so so

This is a very poor standard hotel. Nothing is working. Ones upon a time this was a good hotel not anymore. I will strongly suggest that you remove this hotel from your suggestions list. Thanks.

The cabinets and stools are stacked together, making the space very small. The door lock is difficult to open. The lock on the balcony is also broken. The hotel does not provide slippers and mineral water. No one cleaned the room after staying for three days. The breakfast is OK.

The location is good, there is a parking lot, and there are dense business districts around. The breakfast is average, and the price does not match the room facilities. 500 per night is not worth the price, but the front desk service is good and the hygiene is OK. It's just too old and can't be compared with domestic ones

I am satisfied. The hygiene is OK. The heating is OK. The Big Butt TV series is very good.

The room is similar to that in China in the 1990s. The equipment is old and average. It is mainly a hotel for foreigners. There is a lady at the front desk who speaks simple Chinese. The breakfast is rich and tastes good. Green and healthy food is not available in China. There are many rooms with double beds. It is suitable for business trips. The front desk collected 3500 tourism tax, which is collected...

Very average. The big plate chicken for breakfast was good, though. I think chain hotels are more reliable.

Very good, comfortable, convenient, and quick. I'll definitely stay at this hotel again next time.

It was -16 degrees Celsius outside, but the room was only 15 degrees and there was no underfloor heating. The room was too cold. They eventually provided a heater, but I still couldn't sleep well at night. I recommend against staying at this hotel during winter.

Perfect! The key thing is that the lady at the front desk speaks Chinese, which made communication so much easier.

The room was very satisfying. The lovely staff member, Haziza, spoke Chinese which was very convenient. The room was also very clean. The surrounding amenities were also very convenient.

The hotel's location is excellent, and transportation options nearby are quite convenient. You can walk to all the attractions.

It clearly states check-in is after 2 PM, but they forced me to pay for an extra night because I arrived at 12 AM. What's the point? It feels like a scam. And then they demand check-out by 12 PM... The next day, I checked out before 12 PM and requested a refund for that extra day, but they refused to give it.

The room environment is nice, but the facilities are a bit old.

Good breakfast and close to Arbat street.

The hotel was excellent in every aspect. I wanted to extend my stay, but couldn't secure a reservation.

The front desk staff were very friendly and English-speaking. The breakfast spread was quite generous. The hotel seemed to cater predominantly to Chinese guests. My only minor complaint is that it was a bit pricey; otherwise, everything was good.

The hotel was clean, and breakfast was decent. However, when I checked in after 6 PM, the room hadn't been fully cleaned yet, and housekeeping staff were still coming and going, delivering items. There also seemed to be a large number of Indian guests. After 1 AM, a man, two women, and two children in the adjacent room were still being very noisy. Knocking on their door to ask them to quiet down didn...

location is rether quiet

Lovely hotel. I also got Thai massage in spa and it was absolutely fantastic!

Great location with delicious breakfast.  Special Thanks to their front desk staff who help us a lot on solving our problems e.g visa, Yandex go app etc.

Area is rather strange, but it’s city center. Restaurant is a long wait :) breakfast ok for a 4 star hotel.

Everything is good the room is clean..

I just stayed here for 1 night . The room is nice but the water pressure is not that strong compared to other hotels around the area .

Excellent hotel. Aircon is good better than Holiday inn express. Room is large . Toilet is huge. Customer service is excellent.

This hotel has a fantastic ambiance with a strong Russian flair. Breakfast every morning was a real treat. The room was very quiet and the heating was excellent. It's super convenient for getting around, and it's easy to walk to many of the attractions. Definitely my top choice for a trip to Almaty.

The hotel is in a good location, room is clean abit smaller than when i stayed in holiday inn express but still able to put 2 luggages in the room. The breakfast spread is very good. Thumbs up. Plenty of food to keep you full. The dining area is abit small but there is still enough tables to serve at least 30 people. I think others who complaint about this probbaly came during summer or peak season...

Let's start with the positives: the hotel's location is decent, close to Mega, and situated in a quiet residential area. Compared to other hotels in Almaty, the price is relatively cheaper. Now for the negatives: the rooms are very old, giving you a distinct feeling of being transported back to the old Soviet era, 20-30 years ago. Breakfast is very average, not bad, but just enough to fill you up....

Place would have been okay, but first of all, there’s no bidet anywhere in this country. The only shattaf spray I found was in a gasoline station restroom. We stayed for 3 nights and the place was generally clean. They did clean our room, though not thoroughly, maybe because the place is a bit old, so even with effort, it doesn’t feel much different. The location is great though, just a short walk...

My initial check-in left me a bit disappointed. The standard room was quite small, and the corridors were narrow. The facilities also felt a bit old-fashioned, and the bathroom fan was quite loud. However, after staying for three days, I really grew to love this small hotel. Even though the facilities are older, they are meticulously maintained and spotlessly clean. It felt charming and cozy, and...

Very satisfied! Although it looks a bit dated, it's clean, well-equipped, and has a strong Soviet feel. The hotel food is plentiful, and transportation is convenient, with excellent bus connections right outside. It's not far from the airport either, less than a 30-minute drive. Plus, there's an elegant coffee shop on the first floor – fantastic!

Great hotel and service, special thanks to Diana who helped with personal issue on arrival. Good breakfast.

A wonderful hotel located in a new district of Almaty, about a 15-minute taxi ride to the center. The rooms are clean and the staff is very polite.

The breakfast selection was decent, and the rooms were clean and hygienic. Although the room facilities were a bit old, they were all in good working order. The hotel also has facilities such as a swimming pool and gym, which can enhance the overall experience, as well as some other recreational facilities. However, the overall location is not convenient for walking around.

Nice clean hotel. I liked sauna and outdoor pool. Breakfast is so so.

There are no supermarkets around the hotel. The hotel is newly opened and poorly maintained. The walls are also quite dirty. There is a swimming pool. Most companies with activities usually stay here. You can only take a taxi to get around.

Facilities: Very complete and well-equipped Hygiene: Very clean and tidy Service: Very good service attitude, English service is available Environment: Very close to shopping centers and major transportation, very convenient

The hotel is good and the receptionists are helping. Breakfast was very nice.

Excellent location (big mall across the street), clean room, strong WiFi, good service from the reception desk. Happy with this hotel.

We had a good experience - the staff was very accommodating, let us check in early and was very helpful. Rooms nice as well

I stayed three nights at Park Dedeman Almaty and had a pleasant, comfortable experience overall. The room was nice and cozy, with a touch of modern design that made it feel fresh without trying too hard. The location is a real plus, right opposite Atakent Mall and just a short walk from the Botanical Park, which is great for getting some fresh air or a quiet break from the city. Breakfast was okay...

The view is nice, the service is good. But it is a bit difficult to communicate in English

The rooms are good but the upholstery in the bathrooms need fixing My shower head broke the first day of my stay The flush of the wc stopped working properly in day 3 The staff also needs to be more welcoming and friendly First time I have seen staff in a hotel not even smiling at their guests . Just a blank face no greeting no smile you get when you go to the restaurant for breakfast. I’m breakfast...

The hotel isn't new, but the location is decent. It's just okay.

I'll only speak truthfully. The room was good, and the hygiene and overall environment were decent. This isn't my first time here, but this stay really highlighted the hotel's shortcomings across the board. Hotel staff knocked on our door at 4 AM, claiming to deliver clothes. When we checked in, they didn't return our passports, and they kept them at the front desk for our entire four-day stay without...

I recently stayed at the Grand Mildom Hotel in Almaty, and it was an exceptional experience. The staff were friendly, attentive, and made me feel at home from the very beginning. The hotel’s location on Dostyk Avenue is ideal — close to cafes, parks, and the city center. My room was spotless, comfortable, and offered a lovely night view of the city. I especially enjoyed the relaxing spa, the pool,...

My wife and I stayed here for our anniversary, and it couldn’t have been better. They even surprised us with a small cake and champagne in the room. The jacuzzi suite was amazing, with mood lighting and a soft robe waiting for us. The restaurant served the best seafood I’ve had in a long time. We also spent time in the hammam and it was heavenly. Every corner of the hotel feels new and cared for. We...

Stayed here for 4 nights while visiting for business and ended up extending my stay just to relax in the spa. The service here is top-notch, front desk, cleaning staff everyone is polite and genuine. The breakfast buffet deserves its own review, so fresh and varied. Parking is right in front, very convenient. At night, the karaoke bar was full of energy and laughter. Everything in general felt perfectly...

My stay at Grand Mildom Hotel was absolutely wonderful! The hotel is perfectly located on Dostyk Avenue, close to shops, parks, and restaurants. The staff were friendly, professional, and always ready to help. The room was spacious, clean, and beautifully designed — the bed was incredibly comfortable, and the view from my window was amazing. I also really enjoyed the spa and pool area, which made...

Aside from being a bit old, the hotel was pretty good and even had a small balcony. The location was great, and breakfast was decent too.

Great hotel. Wonderful breakfast buffet, one of the best hotel gyms I've ever used, and it even had a sauna.

Good location, about 5 minutes walk to subway station and a few bus stands nearby. The only drawback for this hotel is the bed, pillow and blanket are too old and thin.

The room was so dirty. The carpet inside the room was full of stains and the furniture looked so shabby. The sliding door inside the shower was broken. However, the location for this hotel was good. Centrally located and easily accessible for public transports for sightseeing.

Dirtiest hotel I ever stayed during my entire life. The carpet inside the room was full of stains and the room is old fashion with shabby condition. Breakfast was below average and not much choices. The only good thing about this hotel was their location. Centrally located inside the city and easily accessible for public transport.

The environment was just okay, and the bed was too small and not very comfortable. Public transport around here isn't very convenient either. Overall, it was an average experience.

Great location, good facilities. Plenty fot breakfast.

very nice hotel, just one minute walk to panfilov park and other city landmarks. nice breakfast. very nice reception

Good location with easy access to different tourist spots. Both the service and facilities are satisfactory.

We had a lovely time at this hotel. The staff were extremely friendly and very helpful with anything that we needed. They were very accommodating and fulfilled our requests with ease. The pool was absolutely wonderful. It was the perfect temperature. It was not that cold and it was great being able to relax in the sauna. The hotel overall was very clean and very well maintained. The restaurant was...

The surroundings are very convenient, and it's easy to get to the airport by calling a Yandex Go taxi. The hotel also offers food, so you can order lunch and dinner.

The hotel isn't new, but it's clean, and the staff are very friendly. It's conveniently located, and there's a varied breakfast starting at 7 AM. The soundproofing between rooms and the corridor isn't the best, but it's not a major issue.

Very good hotel, clean and friendly staff

Convenient location, easy to get around, and clean. It's good.

Very clean nice friendly hotel thanks very much . Families and couples everyone welcomed

Slightly old hotel. Location was good, bedding was new. But plumbing system was worn down. Cleaning service was almost none existent

Everything is old and broken in the room. Kettle is broken, no water bottles in the room. They put a dispenser in the corridor. No tea or coffee bags in the room. Shower/shampoo finished. Housekeeping didn’t clean the room properly, cups were not washed. I had a problem with closing the door properly, as it got stuck repeatedly. The bed was comfortable though, and the location is central, which is...

The location is fantastic and the service is great. The only downside is that there's no breakfast, but everything else is perfect. Right across the street there's a big mall with a supermarket and lots of food options.

It's a bit different from the pictures; the building's hallway is a bit eerie. There's someone at the front desk who speaks English, and it didn't seem like there were many guests.

Excellent spa facilities, good breakfast, good location.

There is no kettle in the room 😜 all the rest is good enough.

It is located centrally, enabling travellers to have easy assess to connecting public bus services, subways, walking distance to nearby eateries, restaurants, the famous Green Bazaar and the sceneic, spacious park that housed the famous Zenkov Cathedral! All the staffs were amazing, from the frontline to the housekeeping and managers on duty. They communicated well, speak good English, and were extremely...

The hotel is not new, but the rooms are clean. Breakfast is sufficient, all the basics are there. The location of the hotel is very good.

Apart from the good location, there is nothing good about it. The front desk had a bad attitude. They said they didn't have a charger when I asked to borrow one. Then they changed one and said they could charge my power bank. But when I came back, it was not charged at all. Bad review, bad review, bad review. The room was like a guesthouse.

Close to major interesting leisure and business spots. First room offered was a bit too noisy, but changed without a problem. Very friendly

The breakfast was excellent, all the pastries were delicious and changed daily. It exceeded my expectations. Convenient location. However, the staff didn't clean the room at all during my three-night stay.

Hotel location nearly spot that we must to one day trip,and hotel so friendly prepare easily breakfast for us to one day trip outside city

The environment and service are both good, and it's worth recommending.

Nice hotel, very conveniently located - comfortable beds, however breakfast was not the best I have seen

The room was very big, and comfortable . The breakfast had a very large variety of salads, meats , fruits and cake . The location is very convient close to a shopping mall, and there are a few small coffee shops near by . The reception is manned by very helpful people who go out of there way to order a car for you or assit you in any way .

Everything was great! Breakfasts were good! We recommend

The hotel is in a residential neighbourhood so you’ll have to get a taxi to the city centre. Decent breakfast. Rooms are clean but furniture is a little dated. Staff can be a little unfriendly, the receptionist could not find my booking at check in and came across a little unprofessional.

Don't compare this hotel to domestic ones; manage your expectations accordingly.

It's clean, but the facilities are rather old. The gym is also quite dated. The Western-style breakfast is plentiful.

I'd definitely choose this hotel again next time! The location is amazing, the room was much larger than expected, clean and odor-free, and the toiletries had a refreshing citrus scent. It also had a mini-fridge and screen mirroring function. The bedding was soft and comfortable against the skin, and I slept soundly after a long journey, feeling refreshed and ready to explore the sights the next day...

Facilities: Hair dryer, refrigerator, 220V power outlet. Cleanliness: Good. Environment: Many convenience stores nearby. Breakfast: Average, limited variety. Overall, still worth recommending.

The front desk service ladies were not friendly at all times. The gentleman ( a bit on the bigger size) was much more helpful and friendly.