4 star hotels in Almaty

The location is perfect, the building is very iconic with strong Soviet Modernism architecture. The breakfast is amazing. The staffs are helpful. Highly recommended!

Room is small but overall location cleaning service food everything is perfect

It was a pleasant stay. The breakfast has a good spread amd hotel has a beautiful ambience and views.

Location was quite central with lots of supermarket and food options nearby. The room looks like it was newly renovated. The toilet has heated floors but it was small and space was very tight. We were given a late check out on our last day but it was very noisy during the day; it sounded like drilling work coming from the floor above. The buffet breakfast was quite substantial.

Very good hotel , room good , bed good , staff good breakfast great … all good , recommend

The hotel's location is excellent, and the breakfast is incredibly rich. It's a local landmark; you can spot both the hotel and the TV tower from the airplane. Our triple room consisted of two bedrooms, offering views of the distant snowy mountains.

We stayed for 3 nights and it was a comfortable stay with great rooms and restraunt. The hotel manager Mr. Tamer was very hospitable and gave personal attention to each guest. Thank you so much...Holiday Inn, Almaty.

The room quality is comparable to a budget hotel in China, quite dated. To my surprise, they didn't even provide complimentary bottled water; you either had to buy it or boil your own using the in-room kettle. The only upside was the free international power adapter provided in the room.

Great stay option in Almaty City for tourists. Good rooms, super amazing Breakfast- Massive Spread with Several Vegan options too. Luxurious Decor and amazing helpful staff. Special Thanks to front desk Supervisor Mr. Bahitzan and Restaurant Host Mr Shobi Tamer.

The front-desk service was excellent, fluent English and smooth communication. On my first day they even helped me sort out small change for a taxi and provided useful sightseeing tips. The location is convenient, with a shopping mall right across the street, and the room was clean up standard.

Very nice hotel. Stay here several times. Good balance between quality, comfort and price.

Very professional customer service. Breakfast options are great. Reasonable pricing and walkable to city center.

Old, but good location and service.

Very good property at good location

Overall is good, I stay with my family. Everything was good, except internet. It is interrupted frequently.

Room is nice and clean, location is ok, shower can be improved, overall good value!

Good hotel staff are Adament , can’t even stretch time from 7am to 6.45 am As we have to catch flight and asks then to give some juice or fruits but they rejected , and all Our money for breakfast is go in vain

Large parking space, close to shopping centres.

The hotel environment is clean and quiet, the rooms are spacious and comfortable, and the bedding is spotless. The service is warm and efficient. Its excellent location makes getting around easy, and the amenities are complete. It offers great value for money and is perfect for business travelers.

Everything is excellent with nice stuffs, clean room, good breakfast. The hotel is located really near the subway station.

The surrounding scenery changes with the seasons. The Almaty Hotel is conveniently located, clean, and has a great environment. From the room's balcony, you can see the snow-capped mountains 🏔, and waking up to that view feels wonderful and very relaxing. The breakfast is also good.

Our 2 nights stay in this hotel is pretty good, location is also very convenient. Just 5mins walk to a 24hrs supermarket, Almaly subway Pubs and some eatery like Rumi which is their popular local food chain. Rooms are comfortable, toilet is clean n new, breakfasts is pretty good. Just a bit disappointed because i stated during my booking that it is my wedding anniversary trip, so usually Hotels will...

I loved the room with a view of the snowy mountains! I could lie in bed and watch the sunrise and sunset over the mountains. The breakfast was also excellent.

It was a very hotel with good staff. My room felt a bit aged but was clean. Was impressed with the hotel overall and would definitely recommend to others.

1. This hotel is pretty much like a budget hotel in China – small rooms and very basic facilities. I strongly do not recommend it. 2. The room doesn't provide drinking water, and there isn't a convenience store nearby, so the only way to get water is from the dispenser in the hallway. 3. The service attitude was also just okay, not worth the price.

Novotel Almaty City Centre Hotel. Set in the heart of Almaty City, a few hundred feet from the iconic Soviet era Khazakstan Hotel and 20 to 30 minutes from Almaty Airport, this Novotel is modern, clean and with all the usual, essential amenities. Only one main downside is the room aircon is set by the hotel during winter months to run warm. It cannot be adjusted in the room so it became too hot and...

Great location, and the breakfast was good.

Facilities: Feels like a relatively new hotel for the area. Cleanliness: Pretty good. I had lower expectations after reading reviews for other hotels, so it was actually fine. Service: Decent. Overall, it's a good 4-star hotel, and it even has a pool (though I didn't use it). The breakfast was just okay, but that might be typical for the local area. It's also very close to the subway.

Everything was good..staff is friendly..service was great..

Located right next door to the Kok-Tobe cablecar station, and in walking distance to lots of good cafes and restaurants. The room was clean and comfortable and the service was friendly and professional. Breakfast was a little crowded and understaffed (some empty breakfast options and lots of dirty plates etc), so I recommend going to breakfast earlier. However, this didn't affect my stay, and I would...

Staffs are very friendly and helpful. When making the booking at Trip, make sure to select the number of guest correctly.

Staffs are very friendly and helpful. When making the booking at Trip, make sure to select the number of guest correctly.

The room is a bit small, and the facilities are decent. The bathroom is quite bright, and breakfast is good with fruits available. Overall, it's a good value-for-money option in Almaty.

Convenient location, rich breakfast, and a clean room.

The room was really nice and clean, with heating available. The breakfast was also quite substantial. For the price, and its central location making it convenient to get anywhere, it's definitely worth it.

It's decent, and it has a swimming pool.

Great location, not far from the airport, perfect for business trips. The room was very clean and tidy, and the surrounding area is nice. It's close to the commercial street, making shopping and dining very convenient.

Staffs are very friendly and helpful. Allowed late check out and very convenient location 👍

This hotel is very business-oriented and compact. It's not too far from the airport, about a 30-minute drive. The room design is also good, with everything you need, though the bed was really soft, almost feeling like it sagged. The breakfast was decent; for this class of hotel, it offered a good variety of nutrients, with local and Western options. The only thing I didn't like was that the hotel...

Nice room, welcoming services, great location, quiet and comfortable. Only one thing, the bath water is not as hot as it described, but it’s still 95/100 overall.

The hotel reception recommended a good tour agent to us an the price was reasonable that those online booking

Pretty good! The lighting design is excellent, there's plenty of hot water, and the heating works perfectly.

The hotel has certainly seen better days, but offers a unique Soviet-style architecture that anyone interested in art and history would appreciate. The location is also excellent.

GOOD - Hotel is clean and in a good location - Reasonably priced and you can negotiate a rate if you extend - Lots of space in the lobby and each floor if you don't want to stay in your room NEEDS IMPROVING - Shower is very poor with little to no pressure - - Beds are very hard and make your back sore, hotel has definitely seen better days - Wifi is a bit poor and you have to register / connect at...

Clean rooms, terrible shower. To get WiFi you have to get your device registered at the front desk. Good breakfast. Great location. Across the park and cathedral

Old Sovjet hotel with lots of history within its walls. It has definitely seen better days but its a cool hotel to stay in, although it seems to be a little empty. Rooms are good, nothing to complain about, and as a bonus you have a little balcony with views over the 28 soldier park. The breakfast is nothing special, although the room it is located in has beautiful art on the walls and is shaped like...

This was our last stop hotel from the 5 Stans tour with Lupine Travel. This hotel is very spacious, Soviet like atmosphere with dark hardwood furniture. Water stations on every floor which was nice. WiFi is weird, go through the front desk. Don’t worry about taxi to the airport as they will order it for you 10 mins before departure. Walking distance to eating places

The location of the hotel is very good, opposite the park The room is too old and the space is small Breakfast so so

Very average. The big plate chicken for breakfast was good, though. I think chain hotels are more reliable.

Very good, comfortable, convenient, and quick. I'll definitely stay at this hotel again next time.

It was -16 degrees Celsius outside, but the room was only 15 degrees and there was no underfloor heating. The room was too cold. They eventually provided a heater, but I still couldn't sleep well at night. I recommend against staying at this hotel during winter.

Perfect! The key thing is that the lady at the front desk speaks Chinese, which made communication so much easier.

The room was very satisfying. The lovely staff member, Haziza, spoke Chinese which was very convenient. The room was also very clean. The surrounding amenities were also very convenient.

The hotel's location is excellent, and transportation options nearby are quite convenient. You can walk to all the attractions.

It clearly states check-in is after 2 PM, but they forced me to pay for an extra night because I arrived at 12 AM. What's the point? It feels like a scam. And then they demand check-out by 12 PM... The next day, I checked out before 12 PM and requested a refund for that extra day, but they refused to give it.

The room environment is nice, but the facilities are a bit old.

Good breakfast and close to Arbat street.

The hotel was excellent in every aspect. I wanted to extend my stay, but couldn't secure a reservation.

The front desk staff were very friendly and English-speaking. The breakfast spread was quite generous. The hotel seemed to cater predominantly to Chinese guests. My only minor complaint is that it was a bit pricey; otherwise, everything was good.

The hotel was clean, and breakfast was decent. However, when I checked in after 6 PM, the room hadn't been fully cleaned yet, and housekeeping staff were still coming and going, delivering items. There also seemed to be a large number of Indian guests. After 1 AM, a man, two women, and two children in the adjacent room were still being very noisy. Knocking on their door to ask them to quiet down didn...

Facilities: excellent Cleanliness: excellent Ambiance: excellent Service: excellent

The hotel was great, without a doubt this hotel was opened not so long ago and therefore the facilities are up in their shape. Breakfast was also great, plenty of options to choose from. Generally, I would recommend staying here.

Upon arrival, our room was prepared with a “welcome gift” of fruit — unfortunately, it was already rotten. We informed reception, and their response was simply that it had been placed there the day before. As one of the more expensive hotels in the city, we expected a higher standard of service and a more professional response to a complaint. Due to this experience, we will consider alternative accommodation...

My experience to all mothers out there who are breastfeeding and looking for a good hotel in Almaty. I visited Almaty while I was in the breastfeeding phase, where I must preserve/store my breast milk to take for my baby back home. As it is well known, hotel rooms do not have freezer in them. I am so thankful and great full for Mark and Assem for their help in that matter; specially Mark, not only...

Lovely hotel. I also got Thai massage in spa and it was absolutely fantastic!

My first visit to Kazakhstan in early October — I chose Mercure for the first three nights for its convenient location and clean, hygienic look. The interior beautifully blends creativity and tradition, with local patterns, photos, and ornaments throughout the lobby, restaurant, and rooms. It’s even more impressive in person than in photos — a true work of art. The room condition was excellent and...

This hotel has a fantastic ambiance with a strong Russian flair. Breakfast every morning was a real treat. The room was very quiet and the heating was excellent. It's super convenient for getting around, and it's easy to walk to many of the attractions. Definitely my top choice for a trip to Almaty.

The hotel is in a good location, room is clean abit smaller than when i stayed in holiday inn express but still able to put 2 luggages in the room. The breakfast spread is very good. Thumbs up. Plenty of food to keep you full. The dining area is abit small but there is still enough tables to serve at least 30 people. I think others who complaint about this probbaly came during summer or peak season...

Let's start with the positives: the hotel's location is decent, close to Mega, and situated in a quiet residential area. Compared to other hotels in Almaty, the price is relatively cheaper. Now for the negatives: the rooms are very old, giving you a distinct feeling of being transported back to the old Soviet era, 20-30 years ago. Breakfast is very average, not bad, but just enough to fill you up....

Place would have been okay, but first of all, there’s no bidet anywhere in this country. The only shattaf spray I found was in a gasoline station restroom. We stayed for 3 nights and the place was generally clean. They did clean our room, though not thoroughly, maybe because the place is a bit old, so even with effort, it doesn’t feel much different. The location is great though, just a short walk...

My initial check-in left me a bit disappointed. The standard room was quite small, and the corridors were narrow. The facilities also felt a bit old-fashioned, and the bathroom fan was quite loud. However, after staying for three days, I really grew to love this small hotel. Even though the facilities are older, they are meticulously maintained and spotlessly clean. It felt charming and cozy, and...

Very satisfied! Although it looks a bit dated, it's clean, well-equipped, and has a strong Soviet feel. The hotel food is plentiful, and transportation is convenient, with excellent bus connections right outside. It's not far from the airport either, less than a 30-minute drive. Plus, there's an elegant coffee shop on the first floor – fantastic!

I highly recommend this hotel to all my Chinese friends visiting Kazakhstan! It's a fantastic value for money, affordable yet offering great quality. The breakfast, especially today's, was excellent. Definitely worth staying here.

The room was spotless, the heating worked great, and there was 24-hour hot water. It was cleaned daily. There's also a fridge. The disposable toiletries were really high-quality and had no strange odors!

Hotel ok, but refilling slme necessity like water , tea and shampoo nptmok.

The room is spacious, the facilities are new, and the breakfast is plentiful. The surrounding area is nice, making it convenient for getting around, and parking is easy. There are also good restaurants nearby, with delicious fish. I highly recommend it; the food tastes great.

Facilities: Just as good as advertised, especially the large bathtub in the bathroom – a real highlight. Hygiene: Cleaned thoroughly every day. Environment: Elegant, comfortable, and cozy. Service: The owner is very welcoming, the front desk service is attentive, and the breakfast is plentiful.

The service was terrible and the management was chaotic. The front desk couldn't find my payment record even though I paid there. The next morning, they knocked twice and refused to give me two extra bottles of water without charging me.

The room was clean and tidy, and a good size compared to other hotels in Almaty. The breakfast restaurant was excellent with beautiful views. The international breakfast wasn't quite to my taste; I prefer the breakfast at Holiday Inn Express. But with such amazing views, it really didn't matter.

Stunning views (especially from the breakfast floor) and an overall nice and friendly place. Rooms are clean and staff is bice, and you also have access to a health club and spa. The breakfast buffet was amazing. You will need a taxi to get to the City center, though.

The hotel is good and the receptionists are helping. Breakfast was very nice.

Excellent location (big mall across the street), clean room, strong WiFi, good service from the reception desk. Happy with this hotel.

We had a good experience - the staff was very accommodating, let us check in early and was very helpful. Rooms nice as well

I stayed three nights at Park Dedeman Almaty and had a pleasant, comfortable experience overall. The room was nice and cozy, with a touch of modern design that made it feel fresh without trying too hard. The location is a real plus, right opposite Atakent Mall and just a short walk from the Botanical Park, which is great for getting some fresh air or a quiet break from the city. Breakfast was okay...

Everything was perfect – the staff's politeness, the breakfasts, and the cleanliness of the room. I'm completely satisfied.

The hotel isn't new, but the location is decent. It's just okay.

I'll only speak truthfully. The room was good, and the hygiene and overall environment were decent. This isn't my first time here, but this stay really highlighted the hotel's shortcomings across the board. Hotel staff knocked on our door at 4 AM, claiming to deliver clothes. When we checked in, they didn't return our passports, and they kept them at the front desk for our entire four-day stay without...

I recently stayed at the Grand Mildom Hotel in Almaty, and it was an exceptional experience. The staff were friendly, attentive, and made me feel at home from the very beginning. The hotel’s location on Dostyk Avenue is ideal — close to cafes, parks, and the city center. My room was spotless, comfortable, and offered a lovely night view of the city. I especially enjoyed the relaxing spa, the pool,...

My wife and I stayed here for our anniversary, and it couldn’t have been better. They even surprised us with a small cake and champagne in the room. The jacuzzi suite was amazing, with mood lighting and a soft robe waiting for us. The restaurant served the best seafood I’ve had in a long time. We also spent time in the hammam and it was heavenly. Every corner of the hotel feels new and cared for. We...

Stayed here for 4 nights while visiting for business and ended up extending my stay just to relax in the spa. The service here is top-notch, front desk, cleaning staff everyone is polite and genuine. The breakfast buffet deserves its own review, so fresh and varied. Parking is right in front, very convenient. At night, the karaoke bar was full of energy and laughter. Everything in general felt perfectly...

Fantastic place to stay as a couple. The view is just breath taking. Would love to go again!

We had a wonderful stay at Oi‑Qaragai Mountain Resort. The yurt was comfortable, clean, and full of character, beautifully combining traditional style with modern comfort. Staying surrounded by the mountains made the experience truly unique and relaxing. Special thanks to Zakir for his excellent service. He was very attentive, friendly, and always willing to help, making us feel truly welcomed throughout...

We stayed in a treehouse, which was small but very cozy. The bed was comfortable, and the linens were clean. It had everything we needed (fridge, TV, hairdryer, electric heater, shower amenities). The resort is beautifully situated within a nature reserve, with lovely grounds and lighting… it felt like we were in the Alps… truly a fairytale! The Wi-Fi was excellent throughout the property. The ski...

The food is delicious, and the location is great for a winter vacation.

We stayed in a yurt, which was very comfortable and warm for November, and the breakfasts were wonderfully delicious. There are also places to walk around and explore. However, the ski slopes are quite close to the yurts, which might be a disturbance for those who want to sleep in.

The stay and the location was exceptional, there were many activities which are well organized. However, the room service was pretty much delayed all the time. Any support took time to attend. Overall it was good!!

Aside from being a bit old, the hotel was pretty good and even had a small balcony. The location was great, and breakfast was decent too.

Great hotel. Wonderful breakfast buffet, one of the best hotel gyms I've ever used, and it even had a sauna.

Good location, about 5 minutes walk to subway station and a few bus stands nearby. The only drawback for this hotel is the bed, pillow and blanket are too old and thin.

The room was so dirty. The carpet inside the room was full of stains and the furniture looked so shabby. The sliding door inside the shower was broken. However, the location for this hotel was good. Centrally located and easily accessible for public transports for sightseeing.

Dirtiest hotel I ever stayed during my entire life. The carpet inside the room was full of stains and the room is old fashion with shabby condition. Breakfast was below average and not much choices. The only good thing about this hotel was their location. Centrally located inside the city and easily accessible for public transport.

The environment was just okay, and the bed was too small and not very comfortable. Public transport around here isn't very convenient either. Overall, it was an average experience.

Small but perfectly formed, the double room was rather cramped. We bumped into the protruding part of the bed several times throughout the day, leaving our legs bruised. The street was quite noisy, but the view was nice on a nice day. We stayed for five days. The cleanliness was a bit lacking on the last two days; the cups weren't washed and put back in their places, and the water wasn't replenished...

I frequently stay at this hotel. The location is quite convenient, and the service is also good!

Very satisfied with my stay. It's close to the city center but still very quiet. The service was excellent, and they even have a sauna and gym. The massage service was also quite good. Breakfast in the morning was abundant, and you can order room service by scanning a QR code.

I really liked the hotel. It was clean, the breakfast was good, and the location was also great. Some rooms and one of the elevators had mountain views.

Cozy hotel with everything you need including a good breakfast buffet spread and receptionists with excellent English communication skills.

Excellent service and environment I would love to book this hotel again.

"Great location, delicious breakfasts, and very clean hotel."

The location is unbeatable, super convenient for visiting the beautiful Assumption Cathedral, and the surrounding area is lovely. If you're okay with Western breakfast, you'll find it quite good. However, the hotel facilities are dated; even the towels are old. The bed corners, in particular, are sharp and pointy, making it easy to bump into them. The room's hallway is also narrow. On the bright side...

This hotel boasts an excellent location, right in front of 28 Panfilov Heroes Park, and next to Green Bazaar. It's also within walking distance to a mosque, and surrounded by a wide variety of bakeries and clothing stores. The service is quite attentive too. Having stayed at four hotels during this trip with my friend, I found this particular hotel to be a bit overpriced for 800+ RMB, and the facilities...

The hotel has a charming, old-world style. The rooms are spacious and quiet, and the lobby, while small, offers a good variety for breakfast. Its location is a huge plus, with the Green Bazaar and Ascension Cathedral just a few minutes' walk away.

Breakfast was great, and the service was warm and attentive. The guy at the front desk was especially enthusiastic.

The rooms are quite basic, similar to a typical Chinese hotel like Ji Hotel. The staff's English is good, but their enthusiasm is just average. However, the location is excellent.

Very good hotel, clean and friendly staff

Convenient location, easy to get around, and clean. It's good.

Very clean nice friendly hotel thanks very much . Families and couples everyone welcomed

Slightly old hotel. Location was good, bedding was new. But plumbing system was worn down. Cleaning service was almost none existent

Everything is old and broken in the room. Kettle is broken, no water bottles in the room. They put a dispenser in the corridor. No tea or coffee bags in the room. Shower/shampoo finished. Housekeeping didn’t clean the room properly, cups were not washed. I had a problem with closing the door properly, as it got stuck repeatedly. The bed was comfortable though, and the location is central, which is...

The location is fantastic and the service is great. The only downside is that there's no breakfast, but everything else is perfect. Right across the street there's a big mall with a supermarket and lots of food options.