Medeu Hotel Almaty in Almaty
✅ Guests praise the stunning mountain views surrounding the location and fresh air. ✅ The large ice skating rink nearby is highly appreciated for its size and atmosphere, described as 'huge' and 'fun'. ✅ Visitors enjoy the availability of affordable skate rentals and food stalls near the rink. ✅ The hotel’s proximity to outdoor activities like skiing and hiking is frequently mentioned positively. ✅ Location receives a perfect 10/10 rating from guests, emphasizing convenience and scenery. ❌ Service quality rates low at 4/10, with some guests noting unfriendly staff and confusing ticket policies at the rink. ❌ Price ratings are also low at 5/10, with complaints about overpriced food stalls and skate sharpening fees. ❌ Crowds at the ice rink during weekends and holidays can detract from the experience. ❌ One review expressed strong dissatisfaction with ticket pricing and staff behavior, calling it 'stupid' and 'delirium'.
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Description
Medeu Hotel Almaty is a 3-star hotel located at 465 Gornaya Street in Almaty, Kazakhstan. It offers a wide range of room types from Economy rooms to various Suites, including options with mountain views and balconies. The hotel supports both leisure and business travelers with amenities such as a restaurant, fitness center, sauna, business center, and free WiFi. Guests can enjoy non-smoking rooms and heating, while services like laundry, luggage storage, and a tour desk help make stays more convenient. Medeu Hotel also allows pets, although the official policy states pets are not allowed, so clarify with the hotel. The hotel rates a moderate 6.6 out of 10 overall, with location rated a perfect 10, cleanliness at 8, and service rated lower at 4. Practical features include lifts and internet services, suitable for visitors seeking comfort near the popular Medeu ice rink and mountain attractions.
Location
The hotel is situated in Almaty, Kazakhstan, at 465 Gornaya Street. It is 21 kilometers from Almaty International Airport (ALA). The Medeu ice rink, a major local attraction famed for being one of the highest natural ice skating rinks globally, is nearby. The hotel offers easy access to mountain scenery and outdoor activities like skiing and hiking. The Kimasar peak lies 3322 meters away, providing a notable landmark within reach. Public transport such as bus number 12 offers a cheap and straightforward route from Almaty city, making the hotel accessible for visitors wanting to explore both urban and mountainous environments.
Tips
- If you plan to visit the ice rink, weekdays are best to avoid crowds, as weekends tend to be very busy.
- Bring your ID if you want to take advantage of discounts for younger visitors.
- Also, be aware that some visitors have found the service at the rink inconsistent, so patience and preparation are advised.
- Lastly, consider using public transport like bus 12 for an affordable and convenient trip from Almaty city center.
Policies and conditions
- Child policies: Children can stay in some rooms of this hotel. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Pets: Pets are not allowed
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: Visa, MasterCard
- Check in time: 14:00. Check out time: 12:00.
Services and facilities
- Smoke-free property
- Heating
- Ticket assistance
- No elevators
- Cable TV
- TV
- Shower/Bathtub
- Wardrobe/Closet
- Linens
- Toiletries
- Iron and board
- Laundry
- Luggage storage
- Iron
- Breakfast
- Restaurant
- Kettle
- Free Wi-Fi
- Internet access
- Russian
- English
- Tour assistance
- Hiking
- Picnic area
- Beach/pool towels
- Business center
- Fitness facilities
- Sauna
- Skiing
- Pets Not Allowed
Hotel view
Video
Map
Reviews
Only on weekdays, no mulled wine!
Please note that the packages for shoes sold only on the ground floor and are 100 TNG.
POIs near hotel
Frequently asked questions about Medeu Hotel Almaty
What room types are available at Medeu Hotel Almaty?
Available room types include Economy room, Economy Single room with view, Economy Triple room with view, Economy Double room with view, Economy Double room with balcony and view, Standard room, Standard Single room, Standard Triple room, Standard Double room, Suite, 1 Bedroom Suite with view, and Double Suite.
Is parking or shuttle service provided from Almaty airport?
Contact the hotel directly for current details.
Are pets allowed at Medeu Hotel Almaty?
Although pets are listed among the services, the official hotel policy states that pets are not allowed.
What amenities related to sports and wellness does the hotel offer?
The hotel features a fitness center, sauna, and supports skiing activities.
How close is Medeu ice rink and what is special about it?
Medeu ice rink is close by and is one of the highest natural ice skating rinks in the world, surrounded by mountains and offering a large, open-air skating area.
