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57 USD
Mika City Hotel in Almaty
🌍 Kazakhstan, Almaty, 151 Kunaev Street
● Center: 1.7 km
✅ Multiple guests praised the comfortable beds and clean rooms, noting they contributed to a pleasant stay. ✅ The hotel's location close to metro and local amenities received positive mentions, including easy access to a supermarket and nearby restaurants. ✅ Breakfast was frequently described as delicious and varied, with one reviewer calling it 'amazing'. ✅ Staff members were often described as friendly and helpful, particularly those assisting with luggage despite the lack of an elevator. ❌ Several guests reported the absence of an elevator, which was inconvenient, especially for those with heavy luggage or mobility issues. ❌ There were complaints about room maintenance issues such as broken air conditioning, malfunctioning TV remotes, and damaged bathroom locks. ❌ Housekeeping was criticized for minimal cleaning effort, including only towel changes without thorough room cleaning or replenishing toiletries properly. ❌ Some reviewers described the reception staff as uncooperative or rude, particularly regarding room requests and communication difficulties. ❌ Noise from the nearby road was mentioned as disturbing by some guests due to insufficient soundproofing.
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Rooms and prices
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Run of House
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Standard room
Wireless internet, air conditioning and private bathroom
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Standard Single room
Wireless internet, air conditioning and private bathroom
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Standard Single room with balcony
Air conditioning, bath and private bathroom
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Standard Double room
Private bathroom
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Deluxe room
Wireless internet, air conditioning and private bathroom
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Deluxe Double room
Wireless internet, air conditioning and private bathroom
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Deluxe Double room with balcony
Air conditioning, bath and private bathroom
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Junior Suite
Private bathroom
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Single Junior Suite
Private bathroom
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Double Junior Suite
Private bathroom
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Suite
Private bathroom
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Single Suite
Private bathroom
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Description
Mika City Hotel is a three-star property in Almaty, built in 1990 and renovated in 2009. It features 31 rooms ranging from Standard Single rooms to Suites, some with balconies. The hotel blends a minimalist interior with warm colors to create a calm environment suitable for both socializing and privacy. Facilities include a restaurant serving buffet breakfast, a lobby bar, a business center with conference rooms, and a free parking area. Additional guest services cover free Wi-Fi, laundry and dry cleaning (paid), currency exchange, and a sauna. Notably, the hotel offers childcare services, which can be helpful for families. Smoking is prohibited throughout the premises, and pets are not allowed. A deposit is required upon arrival. Guests can expect a convenient check-in from 14:00 and checkout by 12:00.
Location
The hotel is situated at 151 Kunaev Street in central Almaty, approximately 12 km from Almaty International Airport (ALA). It is 4 km from Almaty-2 railway station and just 1 km from Abay metro station, making public transport access straightforward. A notable nearby landmark is the Viktor Tsoi Memorial, only 277 meters away. Dining options around include Restaurant Trieste, located 142 meters from the hotel. The hotel lies about 4 km from the city center, providing a balance between quiet surroundings and urban convenience.
Tips
- Prepare to carry your luggage up stairs as there is no elevator; ask staff for help if needed.
- Confirm room readiness upon arrival, especially if you have specific requests like adjacent rooms.
- Expect some road noise in the rooms; requesting a quieter room away from the street may help.
Policies and conditions
- Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for KZT 5,000 per person per night when using an existing bed.
Children from 13 years old to 17 years old stay for KZT 7,500 per person per night when using an existing bed.
No cots are available.
No extra beds are available.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. - WiFi is available in the hotel rooms and is free of charge.
- Pets are not allowed.
- Free private parking is possible on site (reservation is not needed).
- Check in time: 14:00. Check out time: 12:00.
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Services and facilities
General
- ATM
- Air conditioning
- Smoking areas
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Express check-in/check-out
- No elevators
- Reception desk
Rooms
- Bridal suite
- Non-smoking rooms
- Soundproof rooms
- Room service
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Bathrobe
- Slippers
- Toiletries
Services and amenities
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Breakfast in the room
- Restaurant
- Restaurant (buffet style)
- Snack bar
Internet
- Free Wi-Fi
Transfer
- Airport transportation
Languages Spoken
- Russian
- English
Tourist services
- Tour assistance
Parking
- Free parking
Pool and beach
- Swimming pool
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Beauty and wellness
- Sauna
Kids
- Babysitting and childcare
Winter sports
- Ski storage
- Skiing
Pets
- Pets Not Allowed
Hotel view
Google panorama
Video
Map
Reviews
27.07.2025
Very bad experience we had in this hotel. We are a family of 6 people , so we booked 3 rooms and contacted the hotel a long time before our arrival to have the rooms in the same floor near together. One day before our trip, I confirmed the availability of the rooms and made sure that rooms will be ready by the check time. When we arrive at 5 p.m . One of the rooms was not ready yet, they try to fix the door! One more thing, there is no elevator!! Just stairs and as parents are suffering from their knees, it was painful to reach the third floor every time we want to go outside the hotel! They booked for us on the third floor and when we asked to find others at the second level they said it is full booked!! We asked them again in the next days as we will stay here for 7 days, they didn’t find any for us!! We reserved the rooms a month ago and they must give us the priority and respect our needs but!!!
When I want to talk about the worst things in this hotel, I can say: not cooperative, rooms are narrow and not spacious, old furniture, old towels, not clean mugs, carpet inside and outside the rooms are dirty, bad housekeeping as they just change the towels when we ask, and just put sugar and tea without cleaning very well or vacuuming!! The water tap in the master room was damaged as it was movable and we notified the hotel. They sent us a plumber next morning and knocked the door two times and we didn’t open as we were sleeping and tired! The third time we heard someone knocking the door then opened the door then closed when we screamed! The sign door board not works in all rooms at this floor!! So, guest can’t send any message such as not disturb or clean my room!! You have to lock the door to feel safe.
There are a lot of long stairs even in the entrance!!! No pullman at the time of our arrival to help us to carry our luggage which forced my sons to carry the stuff to the third floor which is not polite to let the guests to serve themselves! The women work in the reception had nothing to do with our requests!! They must ring us vis the telephone if something happens or they need anything regarding our rooms. About the given rooms, noisy and not comfortable! The only good thing in the rooms is the beds which they are comfy. Otherwise, nothing is good !! I was clear and honest in narrating my experience.
When I want to talk about the worst things in this hotel, I can say: not cooperative, rooms are narrow and not spacious, old furniture, old towels, not clean mugs, carpet inside and outside the rooms are dirty, bad housekeeping as they just change the towels when we ask, and just put sugar and tea without cleaning very well or vacuuming!! The water tap in the master room was damaged as it was movable and we notified the hotel. They sent us a plumber next morning and knocked the door two times and we didn’t open as we were sleeping and tired! The third time we heard someone knocking the door then opened the door then closed when we screamed! The sign door board not works in all rooms at this floor!! So, guest can’t send any message such as not disturb or clean my room!! You have to lock the door to feel safe.
There are a lot of long stairs even in the entrance!!! No pullman at the time of our arrival to help us to carry our luggage which forced my sons to carry the stuff to the third floor which is not polite to let the guests to serve themselves! The women work in the reception had nothing to do with our requests!! They must ring us vis the telephone if something happens or they need anything regarding our rooms. About the given rooms, noisy and not comfortable! The only good thing in the rooms is the beds which they are comfy. Otherwise, nothing is good !! I was clear and honest in narrating my experience.
13.07.2025
This hotel is the trashiest hotel I have ever visited in my life. I complained about the broken ac and the staff first said that "all the ac in this hotel are not working!" But when I countered his claim by checking other rooms then he said that he will send a repairman soon but even after 16 hrs no one came. The tv is also not working. Also they never gave us the remote for the ac or tv. The toilet/bathroom lock is also broken and it is a big problem when you are staying with your friends. I suggest the hotel owner to give up the hotel business as he definitely doesn't know how to run a hotel.
09.05.2025
Pay lower but get higher, The location of hotel is very convenient, near the metro and minimart. The building has only 3 floors, so there are no elevator service, you need to handle your super baggage by your own. The room is very clean but housekeeper did not to re-fill shower gel in my room, they only change towel, a little bit clean the room and refill drinking water. Some light in my room was broken but it’s fine…yeah. The first receptionist I met was very nice, calm, humble, helpful and polite but another day I met the mean girl receptionist (3 members in groups, chubby girl and white slim girls) they did not speak English to me. When I don’t understand what she speak, she made like annoy me. I just can’t open and don’t know how to open the restaurant door. She laugh at me and did like I am stupid. Yah, that might true but I did not stay here before. it’s heavy door, if u gonna open just heavy push it. You will not be joker for receptionist like me. But it still fine, that’s my first time here. The restaurant is very clean and nice. There are a lot of menu. Staff at there work so hard. She can handle everything by alone. I saw her there everyday I go, it made me I think she has day off or not. For conclusion, I suggest to stay there. The price not high, the room’s clean, the location’s great and breakfast is amazing. But not expect the service from those mean girl receptionist. Everything fine.
10.04.2025
The room was very clean, which made our stay comfortable. However, one thing to note is that the noise from the road was quite loud. We could hear every car passing by, and it made it difficult to sleep.
The lack of soundproofing in the room made it much noisier than expected."
& the ambiance of the room was nice there is no elevator but staff help us to bring luggage to our room. Breakfast was very delicious worth it..
The lack of soundproofing in the room made it much noisier than expected."
& the ambiance of the room was nice there is no elevator but staff help us to bring luggage to our room. Breakfast was very delicious worth it..
20.03.2025
I am for the 1st time at Mildon hotel in Almaty , it is a very limited and uncomfortable hotel, I found it via booking , also I sent few mail , at the reception they were very rude with my friend , insisting for payments in a booking done with card . Without elevator , with the stairs not really designed safely. Grow up your business in respect of users please.
09.11.2021
Hotel Tien Shan was renovated to Mika City Hotel. Aroma of white tea welcomes you. ATM machine at the gate. Spacious rooms and corridors. No elevator but the staffs were helpful to lift the luggages up to the room. English speaking staff. Next to the supermarket and walking distance to Kok Tobe ropeway station.
09.11.2021
There are two premises, apartments and hotel Mildom. Location is excellent, also having own parking zone is preferable in city center. But if your choice fall in hotel (better than apartments) you need to go for breakfast to the next door 🚪 of the building outside. The price is acceptable for such location and rooms. Very polite personal.
29.09.2021
An excellent city hotel in the "golden square" of Almaty - a quiet center, excellent rooms, very quiet and at the same time within walking distance from the historic city center.
25.09.2021
Excellent hotel👍, this is not the first time I have stayed here, friendly and helpful staff, delicious breakfasts, you can also have lunch and dinner at the hotel, which is very convenient when there is absolutely no time to search for establishments! Thanks)
14.08.2021
The rooms are clean, the food in the restaurant is delicious, the food is fresh, the staff is friendly, I liked it
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POIs near hotel
Viktor Tsoi Memorial (4 min)
Memorial to Viktor Tsoi, influential Soviet rock musician and founder of the band Kino.
Taras Shevchenko Memorial (7 min)
Memorial to Taras Shevchenko, Ukrainian poet, writer, and cultural icon of the 19th century.
Zhambyl Memorial (7 min)
1996 memorial to Zhambyl Zhabayev, celebrated Kazakh poet and singer of the 20th century.
Kazakh Railway Museum (9 min)
Museum exhibiting locomotives, rail equipment, and the history of Kazakhstan's railway development and transport infrastructure.
Dinmukhamed Kunayev Apartment Museum (9 min)
Former residence of Soviet leader Dinmukhamed Kunayev, showcasing his personal living space and artifacts from his political career.
Cafe and Restaurants near hotel
Restaurant Trieste (2 min)
улица Шевченко, Алматы
Frequently asked questions about Mika City Hotel
Does Mika City Hotel have an elevator?
No, the hotel building has three floors but does not have an elevator. Staff usually assist with luggage.
Are pets allowed at Mika City Hotel?
No, the hotel does not accept pets for accommodation.
What types of rooms are available at Mika City Hotel?
Room types include Run of House, Standard room, Standard Single room, Standard Single room with balcony, Standard Double room, Deluxe room, Deluxe Double room, Deluxe Double room with balcony, Junior Suite, Single Junior Suite, Double Junior Suite, Suite, and Single Suite.
Is breakfast included and what is it like?
The hotel offers breakfast served in a buffet style, which has been described as delicious and highly rated by guests.
How far is Mika City Hotel from major transport hubs?
It is located 12 km from Almaty International Airport and 4 km from Almaty-2 railway station, with Abay metro station only 1 km away.
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