Dami Hotel in Almaty

This hotel is simply wonderful. It's conveniently located; you can easily walk or take a bus to the city center and a large shopping mall, yet it's in a quiet area. There's a small shop nearby, and on the first floor of the hotel, there's a cafe where breakfast is served. Breakfast is à la carte (with options like American, Russian, etc.). The portion size isn't huge, but it's generally satisfying, and tea/coffee drinks are unlimited.

The room had all the necessary amenities, including water, tea, and coffee. The giant bed was incredibly comfortable, and there was an excellent mountain view from the window! I particularly want to highlight the authentic interior with a modern touch!

I highly recommend this hotel; if I visit again, I will definitely stay here!

Really clean and spacious room, the staff was friendly and honest. I really liked my stay there and I totallyrecommend.

The room environment is great, in a quiet area that's still convenient, and it's very peaceful outside the hotel as well.

We chose this hotel because it's conveniently located for getting to the ski resort from the city. This is our second time staying here, and the rooms are excellent and fresh. The staff are responsive and really put in the effort.

I am a solo traveller and it was my first time to travel to Almaty. I have no other words to describe my stay at this hotel aside from being exceptional. My room was big, there was also heated floor which countered the chilly winter days during my stay, daily room cleaning and the foods at the cafe especial bfast buffet were amazing and filling!!!! Special mention to all the staff there that welcomed me warmly most especially Yeldoz and the others who were very kind and friendly. The hotel is only an hour of walking from the famous tourist spots like Ascendant Cathedral, Panfilov, etc. And I recommend you to walk from the hotel to the aforementioned tourist spots beautiful you will be amazed by the views while walking 🫶🫶🫶 Again thankful and so lucky to have stayed at this hotel and met the kindest people here!!!

I had a pleasant 4.5 nights stay with them! Room is huge and the is comfy! The room had a washing machine, so it made laundry seamless! Location is fine as long as you book thru Yandex. Sadly, only the cafe needs more work.. Many breakfast items were not available & the kitchen staff took too long preparing a simple meal. Hope you can look into it & make this hotel 5* standard! Thank you once again!

I ended up booking this hotel twice — once when I first landed in Almaty, and again on my last night before flying out. By sheer coincidence (or fate), I got the same room both times — Room 4, Level 2. Let’s just say it made for an interesting little case study in hotel consistency.
Location & Check-in
The hotel sits at the upper end of the city, which every driver reminded me means one thing: traffic. Peak hours are not for the faint-hearted. That said, it’s in a great spot — plenty of restaurants and cafés within walking distance if you don’t feel like dining at the hotel lounge. Check-in was quick and painless both times, which is exactly what you want after a flight.
First Stay: A Promising Start
The room was spacious and clean — always a good first impression. The bathroom was equally generous in size, and I have to say, the water pressure was chef’s kiss. However, someone clearly had a sense of humor when placing the towel hooks. Let’s just say retrieving your towel without soaking the floor required both flexibility and strategy.
The bathtub, while sparkling clean, was a bit slippery — not ideal if you’re older or have the balance of a baby giraffe (I’m neither, but I notice these things).
As for the TV, I didn’t even bother. Every time I stay somewhere new, there’s always a “connect to network, sign in, press this obscure button” saga. Sorry, I’m on holiday, not conducting a tech experiment.
The aircon, on the other hand, was a bit of a mystery. I spent a good five minutes waving the remote like a magic wand before realizing the elegant “picture frame” on the wall was the air conditioner. Once identified, it worked beautifully.
Breakfast was à la carte, mostly Western-style, and a nice start to the morning before heading out.

Second Stay: The Blanket Chronicles
Fast forward to my last night in Almaty. Same room, same setup — but this time, the blanket seemed… smaller? Either it shrunk, or the hotel decided I looked short enough not to need a full-sized comforter. I could only stay covered if I curled up like a prawn.
Then the aircon decided to add some drama. It kept turning off every 20 seconds. I swapped batteries, called the front desk, and even briefly wondered if I had a ghostly roommate. Nothing worked. Eventually, I gave up and accepted my warm fate.

Final Thoughts
Would I stay here again? Probably yes. The room was comfortable, the service friendly, and when everything worked, it was genuinely a pleasant stay. Sure, there were some quirks — but that’s what gives travel its stories, isn’t it?

Friendly staff, express check-in and check-out, very clean and spacious rooms, and a great location.
Needs to improve Breakfast menu

The hotel was clean. Staff were nice. I wasn't expecting much. So it was better than I thought.

Nice hotel, clean and tidy. Friendly stuff. Good choice of breakfast. We had early check out so they prepared some food coz we couldn’t have a breakfast there. The only disadvantage is location but the taxi there is kinda cheep.