9.3
Excellent
5 $
Book now

HI INN in Almaty

🌍
Kazakhstan, Almaty, 43 Polevaya street
● Center: 5 km
Book now!

Rooms and prices

2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Check availability
Deluxe Mountain View Suite
+ 60 sq.m.
Deluxe Mountain View Suite
Air conditioning, shower and bath
Luxurious Mountain-View Rooms
+ 38 sq.m.
Luxurious Mountain-View Rooms
Air conditioning, shower and bath
Business King Room
+ 20 sq.m.
Business King Room
Air conditioning
Business Queen Room
+ 25 sq.m.
Business Queen Room
Air conditioning
Bed In Business Triple Room (Mixed Gender)
+ 30 sq.m.
Bed In Business Triple Room (Mixed Gender)
Air conditioning
Deluxe Queen Room
+ 30 sq.m.
Deluxe Queen Room
Air conditioning, shower and bath

Description

HI INN - Silk Road Themed Guesthouse

HI INN - Silk Road Themed Guesthouse is a luxurious, private, and comfortable villa-style retreat located in the affluent northeastern district of Almaty, Kazakhstan. Nestled in a serene and elegant environment, the guesthouse is conveniently situated near the city's expressway and only 12 kilometers from Almaty International Airport. This prime location allows guests to enjoy both tranquility and easy access to the city center.

Exquisite Rooms for a Premium Stay

The guesthouse offers seven elegantly designed rooms, catering to different guest preferences:

Mountain View Rooms: Spacious and stylish, featuring a private terrace with breathtaking views of Almaty’s stunning mountain landscape. Each room is equipped with a private bathroom, allowing guests to relax in comfort and serenity.

Luxury Rooms: Designed for ultimate comfort, these rooms include a private bathroom, offering an exclusive and refined stay.

Business Rooms: Minimalist yet functional, these rooms come with a shared bathroom, making them ideal for business travelers seeking a comfortable and efficient space.

Premium Facilities & Thoughtful Services

To enhance guests' experience, the guesthouse provides a range of high-end amenities:

Spacious Reception Lounge: Elegantly designed for receiving visitors, social gatherings, or simply unwinding in a refined atmosphere.

Dedicated Work Area: Equipped with comfortable desks, ergonomic chairs, and high-speed Wi-Fi, ensuring a seamless remote work experience.

Traditional Sauna: A warm and rejuvenating space to relieve stress and refresh the body after a long journey.

Shared Kitchen & Dining Area: Fully equipped with essential cooking facilities, allowing guests to prepare their own meals and enjoy a home-like atmosphere.

Additionally, we offer customized breakfast, dedicated concierge services, and assistance with taxi or private car reservations, ensuring a seamless and comfortable stay for every guest.

Whether you are traveling for business, leisure, or a private gathering, HI INN promises a cozy, private, and personalized experience, making your visit to Almaty truly unforgettable.

Policies and conditions

  • Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
  • Cribs and Extra Beds: For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
  • Breakfast: [Mon - Sun] 07:00-09:00 Open Additional breakfast fees are not included in the total and need to be paid at the property.
  • Deposit Policy: No deposit required by the property
  • Pets: Pets are not allowed
  • Service animals: Service animals are allowed on request
  • Age Requirements: The guest checking in must be 18 years old.
  • Quiet Hours: Guests are required to keep quiet between 23:00–07:00
  • Paying at the hotel:
2 guests
Adults2+
Children under 170+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
Age7+
View on Trip.com 
Booking hotels at the best prices
official partner of
Trip.com

Services and facilities

Internet
  • Wi-Fi in public areas
Parking
  • Parking
Transportation
  • Taxi booking service
  • Car rentals
  • Shuttle service
  • Priority airport pick-up
  • Priority airport drop-off
Restaurant
  • Restaurant
Public areas
  • Water purifier
  • Elevator
  • Shared kitchen
  • No smoking in public areas
  • Picnic area
  • Outdoor furniture
  • Smoking area
  • Garden
Health & wellness
  • Gym
  • Public baths
Cleaning services
  • Clothes steamer
  • Laundry detergent
  • Laundry room
Safety & security
  • CCTV in public areas
  • First aid kit
  • Fire alarm
  • Keycard entry system
  • Fire extinguisher
  • Intruder alarm

Street view

Map

Reviews

Cleanliness
Amenities
Location
Service
19.08.2025 Guest
This is not a hotel, but a guest house. The owners are Chinese. They speak only Chinese and basic English, all through a translator. I checked in in the evening, they greeted me warmly, showed me my room, offered me tea, coffee, beer, and watermelon. The room is large, with a good bed and bedding. The door to the room does not lock or close with a key. The bathroom needs repair. The room is poorly cleaned, the floor is sticky with stains, the toilet is dirty, and there is an unpleasant smell of sewage. And the whole house is permeated with these Chinese spices.
05.08.2025 Guest
Check-in convenience: A bit remote, but only accessible by taxi.
Safety: Average security, no locks in the rooms.
Facilities: The room was fully equipped.
Cleanliness: Average. The owner said the cleaning lady was on break, so they did a quick clean.
Environment: The environment was acceptable.
22.06.2025 Yigeliulangzhongde
Facilities: Very good. The room type is clearly marked and the private bathroom is even better.
Hygiene: The hygiene is also good. The maid cooked a good breakfast.

Environment: The location is pretty good. The only drawback is that we don’t know the local language. I was asked to ride an electric donkey to find a hotel. I went around and came back again. Haha.

Service: We are northerners. There is nothing to say. It’s great.
ps Being alone in a foreign land is like being a stranger. 🈶️For Chinese people, a place is a home. It’s much better than staying in a hotel with communication problems.
20.06.2025 Guest
The host and staff are super friendly and helpful. We chatted a lot and they offered us food and drinks lots of times during our stay. Really appreciate their kindness. We slept very well there. The air conditioning was good. The only downside is that there is no lock for our room’s door and we had to share a bathroom with other guests. But we felt safe in the house. Last but not least, their cat is cute. :)
11.06.2025 Guest
Recommended it to a friend and booked it for her. After checking out, she said she must give a good review. The environment is good, the people staying are of good quality, the communication is pleasant, and the accommodation experience is very good.
05.06.2025 Axinxinxiniii
It was my first time staying here. I saw that the ratings online were pretty good, so I decided to try it out. It was worth the trip! !
As soon as I got off the bus, I didn’t know how to get to the hotel because I couldn’t speak the language, so I contacted the owner of the B&B! He helped us get a taxi back to the B&B. The location of the B&B is quite close to the places we want to visit. Because we couldn’t register for the taxi app here, the owner helped us! ! !
For dinner in the evening, the owner took a taxi to and from us, and recommended us very delicious food🫶🏻
Shoulder all requests, super enthusiastic~~The room is clean and comfortable, and the bed in the room is very good. You can pet cats in the yard! There are also cherries to eat~
The place to live is very safe, with an independent yard, a gym, and a kitchen, so you can cook for yourself
28.04.2025 Guest
The room is very comfortable and clean. The people I live with are very enthusiastic. We drink, eat meat and tell stories together. I love it very much. Welcome fellow Kazakhstan people to come and gather together
26.04.2025 irenaaaa
The room is clean and the hospitality is friendly. I hope it will get better in the future.
20.04.2025 Guest
Very good hotel. The boss is very nice. Go to the airport to pick up the plane. The people staying in the hotel are also very nice. The bed is comfortable. I will come again next time. Recommend it
19.03.2025 Guest
Room was clean with a nice bed and clean bathroom. Owners were helpful to transfer some RMB to the local currency. I think there needs to be another system to enter the hotel because if nobody is home they cannot unlock the gate for you. All in all it was a nice stay.
Share your experiences, help others make the right choice!
Think about what you would like to know if you were looking for a review about a place to relax. Please describe in detail what you liked and what you didn't. What would you advise to other guests and to the hotel owner. The more fully you tell about the hotel, the easier it will be for other people to make a choice and they will be very grateful to you!

Frequently asked questions about HI INN

How much does it cost to stay at HI INN?

The cost of living in HI INN depends on the date, rate, number of guests etc. Enter your dates to see prices.

Which sights are located near HI INN?

The nearest sights are: Ascension Cathedral (2.4 km) and Almaty Tower (5 km)

Which room categories are available in the HI INN?

You can book Deluxe Mountain View Suite, Luxurious Mountain-View Rooms, Business King Room, Business Queen Room, Bed In Business Triple Room (Mixed Gender), Deluxe Queen Room in the hotel. Please check room availability by choosing your dates

Does HI INN have a pool?

No, HI INN does not have a pool for guests.

Are pets allowed at HI INN?

No, pets are not allowed at HI INN.

How to get to HI INN from the nearest airport?

The nearest airport is Almaty International Airport, located about 23 mins from hotel by car (12.7 km) away.

What’s the cancellation policy at HI INN?

The cancellation policy at HI INN depends on your room type and booking terms.

Does HI INN offer airport transfers?

Yes, HI INN provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.

Wrong hotel description? Tell us.
The facility is not classified as an accommodation facility in accordance with Russian legislation.
X