4 star hotels in Mexico

Large rooms, with comfy beds and big bathrooms. Great view of the volcanoes. Indoor pool is nice.

Staff was very friendly, room was spacious

Best Stay since a long time I loved the whole stay

Parking was enclosed and the breakfast menu had different options daily

I love the way it was so clean and the pool is indoor great for families and the black out curtains amazing we slept in late

Hotel was great, room service and concierge were wow....

Very modern Hotel, enjoyed to stay here for my short stop over. The breakfast is great

Facilities: Generally speaking, it's pretty standard, similar to a 300 RMB hotel in China. But considering its airport location, it's acceptable. Special shout-out to the comfortable sofa – big plus! Hygiene: Excellent. Environment: The hotel interior is great. However, the airport exterior is under renovation, and it was a bit hard to find. Service: Excellent and very professional.

Because I did not book with Hilton directly, I could not access the free wifi. I went to use the phone to call the front desk but it did not work. It was not even connected! The layout of the bathroom is very cramped

Location is good, excellent. Room is clean and big. Breakfast is nice. The only thing is, they don’t have toothpaste and slippers provide.. I would expect they have these with this price.

Location was right next to international departure hall at T1. Room was spacious and clean. Staff was nice and only made one mistake by arranged us a room who was occupied already.

Great hotel to stay at if you arrive late in Mexico City. Service was welcoming and friendly. Very nice room with great insulation, so I didn't really hear all the construction going on at the airport. Very pricey, but worth it if your other hotel in the city doesn't have a shuttle service to pick you up late at night at the airport.

This hotel is well located next to the huge shopping mall of Santa Fe. The room was clean and staff were polite. However based on how worn out the rooms are (grouting missing in shower tiling, rattling fixtures, scratched furniture throughout) I would not recommend. Staff also need a bit more training. Breakfast hot food was stone cold. Plates not heated and breakfast room not heated either meant breakfast...

Excellent service..specially Edith at the front desk!!! Karen was also very helpful. The front desk manager Mayeli was also very attentive and had a great attitude towards our recommendations. We will for sure return and consider NH hotel in Santa Fe as option for R&R.

It is somewhat of an old hotel, or maybe they just haven't invested money in remodeling it. Rooms are OK, clean as they should be. Don't expect free parking, they'll charge by the night around $6 USD. The breakfast buffet is terrible and overpriced. The complete experience at the hotel is overpriced for what it is.

Breakfast was poor. No bacon despite posters advertising same. Food was left out on ambient temperature plates from 6am to 1pm. Room was poor with no coffee machine (had to call to reception for one which did not work correctly. Bathroom was dirty with mold in toilet. Booked a meeting room but staff could not understand my request for access and charged 50 pounds for half a days use of ohp. My colleague...

The breakfast at the hotel is great, delicious and has hot dishes. The breakfast on the first day coincided with Mother's Day in Mexico. The hotel also gave us a rose 🌹, and the chef gave us two freshly made tacos. The cheese tart is delicious. Although the hotel accommodation is average, the breakfast is really delicious. It is relatively not far from the hotel to go shopping and eat.

Nice place, very generous breakfasts. Good service at reception and in the restaurant too.

The staff were very helpful, but the hotel app wasn't working, which was inconvenient. I wanted to change a restaurant reservation, but when I canceled it, I couldn't make another reservation. It was an all-inclusive resort, but I didn't realize there was a limit to the number of restaurant reservations I could make until I got there. I ended up eating most of my meals at the buffet, which was boring...

Not worth the money for an All Inclusive, not much foods options at the buffet.

Clean and sanitary, good service

First of all, it has everything for the price The room condition was also good It was available before check-in It was connected to the sea, so it was good to go see. The variety of restaurants was a bit disappointing

We have been to the GR Solaris Cancun All Inclusive 3 times in the past all excellent this visit the same excellent.

The room is a bit old and not suitable for the elderly. There are too many ups and downs.

The only issue was the bed.  We ended up on a full size bed.  In Mexico “matrimonial” is not a Queen size bed it’s a full size bed.  Make sure you request a King size, especially if that’s what you have at home.

Highly recommend this hotel after a two-night stay! The breakfast restaurant upstairs overlooks Constitution Square, and the dinner service is always busy. The hotel staff are professionally trained and provide excellent service. There's unlimited complimentary drinking water, and the lobby offers free, endless drinks, pizza, milk, and fruit – enough to cover two meals for those with smaller appetites...

Great location. Easy to walk around Good facilities. Happy staff Unlimited water to consume Only hotel to give free snacks and drinks whole day and night

I chose the hotel for the views and it was excellent 👌🏼

The staff and reception were very friendly, and the food at the breakfast and cafeteria was delicious. Also, the tourist sites are close by, so I highly recommend it! The only downsides were that the internet connection in the room was poor, and there was no refrigerator.

The hotel is located in a bustling and lively area, with a superior geographical location, beautiful environment and good service attitude. It is recommended to stay

The surrounding facilities are excellent, with a shopping mall nearby. Daily service is excellent for Melbourne, with prompt feedback on issues. The air conditioning in the room doesn't have a heating function, so you have to rely on the air heater. Breakfast includes milk, yogurt, coffee, fruit, oatmeal, bread, and four or five main dishes. Overall, it's a good value in the Reforma area.

Breakfast is OK, overall service is good, location is good, very convenient

We stayed at Holiday Inn Express Mexico Reforma for a family trip, and we had a terrible experience that significantly impacted our trip to Mexico City. I have been waiting for a response to my feedback through their survey system (IHG hotels), but they have been ignoring me for over a month now. I want to share my experience with them. We reserved the King suite for 4 nights but were given the regular...

Quite noisy, poor soundproofing in the room

Next to Reform Avenue, don't choose a city view room, it's right next to the road and it's so noisy, there's not even a free drink of water in the lobby on the first floor, it's just so-so

The hotel is in a commercial complex. Shopping and eating are very convenient

Wonderful hotel. Great restaurant nearby

Great adventure! Staff were cool and helpful. Thanks it to made it so special!

Overall it was a good stay. Rooms are clean and staff was nice. A bit further away from Roma North but still convenient location.

The smallest Novotel room I've stayed in. Apart from the good location, it's really average. The breakfast is OK and the waiter is very enthusiastic, which is very comforting

Small modern rooms but great location for business travelers directly across WTC.

Mr. JUAN, so good a waiter, help me to order wonderful meal. And Mr. Michael, the chef, provide fantastic taste! so nice a cook for a wonderful day？

The room was clean and beautiful! I would stay there again! I was upgraded to a suite because they were out of one bed rooms. It was nice! View to the city!

The bedding was dirty and we let thebstaff know. The staff apologized and switched our room. They took pictures and reported the issue.

Very nice property but it didn't have elevator access. Also the Food could be better but overall it's a good value.

Excellent service, beautiful view from the rooms.

The environment is great and very quiet. However, the room decor is quite old-fashioned! If you prefer something modern and trendy, this might not be the place for you.

A hotel atop of a mountain literally and metaphorically. Very nice views, pool, resturant, service, and serenity all around. I will come back to this hotel one day. And it's very worth the affordable price.

The staff at check in was very friendly. The room was very clean.

The breakfast buffet is great with a lot of options, fresh and tasty. The staff speaks English very well and are thoughtful. Being connected to the hospital next door is a plus. The roof terrace with exercise room is very nice.

Nice staff, good breakfast and dinner. Need to have car to move around

The property is immediately annexed to the Galenia Hospital where we went for our annual checkups and so it's extremely convenient to stay there, as a corridor leads straight from the lobby to the hospital. The beds are comfy, the amenities are fine. There are nice restaurants and shopping centers that are nearby. The towels are terrible and the bathroom stalls look like they need better cleaning...

The pool needs a complete retile and was a bit slimy. Bed was comfortable but pillows were old, flat or lumpy. Hotel is clean and quiet and staff were wonderful. Breakfast buffet was quite good and staff were very accommodating. Not a walkable area but Uber is cheap. All in all, a pleasant stay

EXCELENTE..👍👍 FOUR POINTS by SHERATON, es un Hôtel muy bonito y muy tranquilo. El personal es muy atento y el desayuno buffet es Excelente. Un reconociento especial a Hector de Récepcion, y tambien Quetika la camarista. BRAVO a ambos por sus sonrisas y su buen Humor…!!👍🇮🇹👍🇮🇹😁🇮🇹..

We spent a few days here during our anniversary and thanksgiving. Hotel was great place because walking distance from historic district and many coffee and restaurants places. Would love to stay here again. Service was excellent

I stayed in this hotel back in 2019 it was getting renovated. I Return back in 2025 the hotel looks modern the lobby is large and spacious. The bedroom is large and also the bathroom. The staff at hotel where warm and welcoming.

The hotel is in a perfect location, just a short walk from the Zócalo. The rooms were very clean, the restaurant served delicious food, and the bar offered a nice variety of drinks.I definitely plan to come back next year for Mexico’s Independence Day.

We stayed at this hotel for a week while we were visiting Mexico City. The hotel is conveniently located within walking distance of Zocalo which is the main square where a lot of activities take place. During the week we were there, there was a celebration of indigenous people. There were dances, singing and music and food. It was a very enjoyable week. The hotel rooms are a decent size and are nicely...

we arrived here last night. the location is very easy to find and we were very pleased at the outside of the building. the modern look is always fantastic. the hotel staff was very friendly to us and offered to take our bags to the rooms. we were given fantastic rom and the sheets were very clean. i recommend this hotel for tourists and foreigners to stay when in mexico city.

Nice hotel with a great breakfast. Hotel staff very helpful. Great location just 2 blocks from the main cathedral plaza and pedestrian only shopping streetThey have 4 bicycles free to use with a deposit that is refunded when returned. Only bike on Sunday when they close many streets off just for cycling.

excellent quality of staff, the bad thing, in my room was a soap used and Dental Floss empty, so I guess staff cleaned room without clean bathroom.

It was a fairly clean place. Just a bit far from where smithing is.

The front desk staff is very helpful very professional

Great value , service and comfort !

Thank You NH Valle Dorado I think the hotel is modern, clean, confortable. The seevice personal, gave us an excelent seevice. My love and me enjoyed our stay in NH Valle dorado thank You.

Property is very basic, but clean. Do not believe what staff said that breakfast was not included.

The room was nice, with a large window, and very clean. Soap was provided, and the facilities were good. The standard breakfast was simple, but a premium breakfast could be ordered for an extra fee. Convenient transportation.

The service was friendly and attentive. There were plenty of restaurants nearby, including Chinese, Japanese ramen, and Mexican, so you could try a variety of options. There were also supermarkets nearby, including Walmart, which was convenient for shopping. Highly recommended.

Excellent service and facilities, all the staff were very attentive, the facilities were very good, and the pool was very nice.

The room was nice and well equipped. Very clean and quiet, the bedding is quite comfortable. The location is a bit far from the downtown area, but it is very convenient to take a taxi or bus. There is a convenience store next to it and a fast food restaurant, coffee shop and various restaurants opposite. I especially recommend the breakfast, which is quite rich and of high quality. It is definitely...

The room was clean and hygienic, the surrounding area was convenient, and the service was good.

The hotel has a great location, and the rooms are clean and tidy. I really liked it. It was great, and I'll probably stay here again next time I'm in Mexico for business. The Yoshinoya across the street is very cheap and affordable.

The hotel was amazing, so much history in those walls and lovely gardens. The staff was attentive and friendly. A special mention to Roberto at the front desk who's sense of humor and helpfulness was outstanding. The packets of chocolate every night was a special treat!

The hotel is gorgeous. The food outstanding. The location is the sweet spot of the hotel. Basically everything went amazing

Facility was impeccable…perfect location. Food was fabulous and the people warm and friendly

Went with my husband and teenage daughter over new years 2025/6. Absolutely loved it—the location, the staff, the cleanliness, the pool, the courtyards. One note, we had a room w 2 full beds—and the beds for my husband and I were a bit small even though we are both lean. But we made it just fine. We would absolutely return!

The rooms were in good condition and the history of the hotel was amazing. However, for me, paying ove 2,000 for a weekend was way too much money. It's not like we were in Downtown Manhattan. Sorry! as beautiful as the town was, paying that kind of money was just not worth it.

Beautiful property, friendly and helpful staff and excellent location. I couldnt imagine staying anywhere else!

It's my favorite hotel in Puebla. It's a beautiful hacienda-style hotel in a very private and peaceful location. The facilities are gorgeous, the service is excellent, and the staff is very friendly. They also have a lovely restaurant with great service and excellent food. The staff is incredibly kind and efficient. The rooms are beautiful, spacious, clean, and quiet.

Great location, clean room and great staff

Excellent hotel decor. Highly recommended.

Good service and location, great environment. But it's waird there's no refrigerator....

Some staff in front desk could be a little nicer

Is a Nice renewed hotel, but they dont provide toilerys at room and charge for a low cost tooth brush and a tiny toothpaste even that I am an HiltonHonnors member

We love our stay when we come to Garza Blanca,; beginning with the bell man, Fermin, who treated us like family and made sure to answer all questions; next the food is amazing. Dao restaurant is fabulous, our waiter Geraldo there made us feel like royalty. The new restaurant at Mussai ( the NOI) was absolutely delicious. Been here a few times and the entertainment just gets better. Rooms are always...

We had a great time at Garza Blanca Cancun. The restaurants are terrific, especially Bocados and Hiroshi, the pools are spacious and warm, and the rooms are well appointed. The spa is beautiful and I enjoyed my treatments there as well - I actually wish I had shown up earlier to use the hydrotherapy circuit and will do this next visit. I prioritize spas when I travel solo and have been to some of the...

My wife and I were recently vacationing in Cancun and were asked to come see a tour of the Garza Blanca resort. We were at a different resort. So we agreed and were welcomed by the most accommodating, sincerest, graceful, make us feel like VIP staff we've ever experienced. The property was immaculate, the smell, the atmosphere the decoration, etc.... 5 star, 5 diamonds and then some. To say the least...

Family of five from New York traveling with three teenagers to Garza Blanca Cancun during February break. The rooms were amazing—large, modern, with comfortable beds, a great shower, and even heated toilet seats! The service was five-star. Every staff member was courteous and attentive. We never went more than a minute at the beach or pool without a server asking if we needed anything. The restaurants...

The property and service are excellent. The only drawback is the lack of consistency in quality of food and drinks from day to day.

During terrible Arctic Jet Stream 4 day nightmare, Garza Blanca staff and other guests made it fun. Great resort, food & company. I will be back.

Very spacious hotel with lots of green area a nice pool with a grass play area for children

This is a great classic. If you’re looking for a colonial type hotel, you’re in place. Location is ideal for those who want to enjoy the resort or have a transportation.

Went for a team dinner, great place and good food. Pity it was raining when we got there.

"Hacienda Jurica by Brisas is a fantastic place to stay! The historic architecture and beautiful surroundings create a unique and relaxing atmosphere. The lush gardens are full of singing birds, adding to the charm. The food was delicious, and the service was excellent. It's the perfect blend of history and comfort. Whether for a peaceful getaway or a special occasion, this hotel offers a memorable...

I do not recommend this hotel if you like coffee in your room (the machine didn’t work) or a clean bathroom. There were fairly big hairs on the floor and where you put the soap in the shower, the water stunk, and there were rust stains on the floor. The vibe was absolutely blah all over this hotel. Blah.

I will be very frank and objective, the stay is good, the staff service is excellent, the facilities are good, but the bed is terrible, terrible in capital letters, to the point of sinking without any comfort in it, and that does not allow you to rest, which in general is the primary objective.

Lots of potential: close to the downtown square, restaurants and other points of interest. The restaurant in the premises is good, but a bit noisy. So if you are not eating there, the noise level is high.

Not great for holiday, just fine for quick stay. Parking is not in the property, it is close but it is need it to the staff to open the gate, at night is not ideal. Hotel have several not hotel restaurantes inside the hotel and they are too loud. Again, not for holiday only for quick stay.

Very pintoresque!! Being a restored building but in a very charming way, makes this place unique! A restaurant is in the property but is not part of the hotel, limited parking but walking distance to downtown.

It’s in a good location but the staff wasn’t very nice

Loved the colonial atmosphere and look to Al Otro Lado. The receptionist, Sheyla, was very friendly and helpful. The staff was nice and helpful. The unaffiliated restaurant in front is good, but a bit noisy during business hours, so if you want more privacy, ask for a room around the back patio.

Relaxing place Nice people. Old convent converted rooms. Very nice. Comfortable beds and linens. Rooftop restaurant noisy some not all nights but lots of sound in Mexico. Neighborhood always felt safe and great weekend market across the street. Clean water morning coffee for 20 pesos. All good

Staff were extremely courteous. Cleaning was not done properly. When some of the used glasses were left on table, they continued to be there and not replaced with new ones. Water in the shower is not strong and door for bathroom could not be easily closed. We were supposed to get free breakfast. First day there was a buffet but for rest of the days, they didnt serve buffet as they said they didnt have...

Great stay as always. My goto lodging in Merida

An amazing stay…overall a great experience

This was my 2nd time staying here. The hospitality is on point and I love the way they assist in helping me practice the language.

The service provided by the entire staff was impeccable! Thank you for answering our questions and making great suggestions on activities and sights to see.

Very nice staff! Tours are offered! Close to Paseo de Montejo and other spota. Great estieries all around! Will definitely be back.

We had real good dinning experience at Los Velas.The Chef Miguel gave personal touch to our food and made cuisine which we love. He didn't even know our preference but he amused us. Also serving by Justo was really good. I really recommend these guys.

Hotel Cristal | Cancun, Mexico If you’re looking for that "1990s Spring Break" nostalgia mixed with a view that looks like a literal postcard, Hotel Cristal is your time machine. It’s not the sleek, ultra-modern glass tower your influencer cousin stays in, but it has a certain retro charm that I actually dug. The Vibe Let’s be real: the decor hasn't changed much since Titanic was in theaters. It’s...

We have been vacationing at this resort for the past 32 years. We have seen the upgrades throughout the years, as well as the consistent views of the most beautiful beach in Cancun. One thing that has remained constant and consistent is the people. They make our stay comfortable and like home. As our life has evolved into snowbird stage, we find ourselves at the Krystal for 10 days at a time for 3...

Fantastic atmosphere and dining, though rooms need a little TLC We had a lovely stay at this resort. Our first impression was very positive, and the reception team made us feel welcome right away. We opted for a paid upgrade to an ocean-facing room, which offered a beautiful view, though the room itself was just average. We did notice a slight odor in the bathroom, and the provided toiletries were...

Beautiful location! Right near nightlife/clubs and restaurants which you can easily walk too. All within minutes of the hotel. Rooms are outdated and I booked the club king balcony ocean view suite. But the balcony view was top tier. Service was amazing, staff is caring and the event staff are the best. The daily events are fun for all ages and they keep you well entertained. Being right in front...

My dad and I had an excellent time here. It was my first time in Mexico. From the moment we arrived to our departure date everything was wonderful. Julio is the one who greeted us at the door and was there for us every step of the way throughout our stay. The pool and hot tub were amazing. The food and drinks were out of this world. The staff were fun and helpful. We had a relaxing massage towards...

The staff is always wonderful, I love waking up in such a beautiful property!

The structure was the original building with a few upgrades loved the building

Take care wirh Chile en Nogada, I tried it and had a terrible gastrointestinal infection

The hotel has been nicely remodeled since my last stay there about 9 months ago. Very nice enhancements without losing its charm. There now an Italian restaurant on the premises which upgrades the dining options without leaving the hotel. This is my favorite place to stay when I go to Puebla very year

Despite the central location rooms face inner courtyards and are very quiet. We stayed at recently renovated room 322 and it was excellent.

Very nice hotel to stay. Very clean and the staff is very friendly. It is next to the Zocalo. Excellent choice for pleasure or business trip.