4 star hotels in Mexico

The staff at check in was very friendly. The room was very clean.

The breakfast buffet is great with a lot of options, fresh and tasty. The staff speaks English very well and are thoughtful. Being connected to the hospital next door is a plus. The roof terrace with exercise room is very nice.

Nice staff, good breakfast and dinner. Need to have car to move around

The property is immediately annexed to the Galenia Hospital where we went for our annual checkups and so it's extremely convenient to stay there, as a corridor leads straight from the lobby to the hospital. The beds are comfy, the amenities are fine. There are nice restaurants and shopping centers that are nearby. The towels are terrible and the bathroom stalls look like they need better cleaning...

The pool needs a complete retile and was a bit slimy. Bed was comfortable but pillows were old, flat or lumpy. Hotel is clean and quiet and staff were wonderful. Breakfast buffet was quite good and staff were very accommodating. Not a walkable area but Uber is cheap. All in all, a pleasant stay

EXCELENTE..👍👍 FOUR POINTS by SHERATON, es un Hôtel muy bonito y muy tranquilo. El personal es muy atento y el desayuno buffet es Excelente. Un reconociento especial a Hector de Récepcion, y tambien Quetika la camarista. BRAVO a ambos por sus sonrisas y su buen Humor…!!👍🇮🇹👍🇮🇹😁🇮🇹..

Wonderful hotel. Great restaurant nearby

Great adventure! Staff were cool and helpful. Thanks it to made it so special!

Overall it was a good stay. Rooms are clean and staff was nice. A bit further away from Roma North but still convenient location.

The smallest Novotel room I've stayed in. Apart from the good location, it's really average. The breakfast is OK and the waiter is very enthusiastic, which is very comforting

Small modern rooms but great location for business travelers directly across WTC.

Mr. JUAN, so good a waiter, help me to order wonderful meal. And Mr. Michael, the chef, provide fantastic taste! so nice a cook for a wonderful day？

Very nice hotel. Impeccable cleaning which was very important to us aa we were looking for hotels. The team were extremely friendly and helpful. Area is safe and there are lots of cafes and restaurants around. We will go back for sure if we are in CDMX.

Laila hotel is in a perfect location on the Reforma Avenue. You can walk to a lot of place, bus/metro stations are nearby, most importantly it’s in a safe neighborhood. The room is clean, staffs are very friendly. Their breakfast buffet is the highlight, with good verity of foods and very tasty fruits. I totally enjoyed my stay there!

Service was ok the first day. A guy named Oliver brought my luggage to the room. First room was horrible. Walls were so thin and there was a gap under the door so I heard some young crazy people having a party and yelling and singing at the top of their lungs. Once the party finished, around 1am, some went into the hallway and started talking and laughing, not caring that it was the middle of the night...

The hotel has a great location, with many restaurants within walking distance. The rooms are rather small, the facilities are a bit old, and the cleanliness is just average—barely cleaned. The breakfast is decent.

This is my first time in Mexico.When I first arrived at the hotel, the reception welcome us very kind and warm, and I especially want to thank Mauricio and Alejandro. The rooms were quite clean and spacious. The staff assists immediately when needed. The hotel's location is wonderful. The only drawback for me was the breakfast; there should have been more alternatives for international guests staying...

A very pleasant stay in an outstanding hotel. Very well-located just one block from Reforma Ave. Sound-proofed windows block traffic noise, especially on the upper floors. Good A/C and strong hot water in the shower. Comfortable large beds with plenty of pillows, both soft and firm. Breakfast buffet is good and plentiful, although the juices are disappointing bad.

We spent a few days here during our anniversary and thanksgiving. Hotel was great place because walking distance from historic district and many coffee and restaurants places. Would love to stay here again. Service was excellent

I stayed in this hotel back in 2019 it was getting renovated. I Return back in 2025 the hotel looks modern the lobby is large and spacious. The bedroom is large and also the bathroom. The staff at hotel where warm and welcoming.

The hotel is in a perfect location, just a short walk from the Zócalo. The rooms were very clean, the restaurant served delicious food, and the bar offered a nice variety of drinks.I definitely plan to come back next year for Mexico’s Independence Day.

We stayed at this hotel for a week while we were visiting Mexico City. The hotel is conveniently located within walking distance of Zocalo which is the main square where a lot of activities take place. During the week we were there, there was a celebration of indigenous people. There were dances, singing and music and food. It was a very enjoyable week. The hotel rooms are a decent size and are nicely...

we arrived here last night. the location is very easy to find and we were very pleased at the outside of the building. the modern look is always fantastic. the hotel staff was very friendly to us and offered to take our bags to the rooms. we were given fantastic rom and the sheets were very clean. i recommend this hotel for tourists and foreigners to stay when in mexico city.

Nice hotel with a great breakfast. Hotel staff very helpful. Great location just 2 blocks from the main cathedral plaza and pedestrian only shopping streetThey have 4 bicycles free to use with a deposit that is refunded when returned. Only bike on Sunday when they close many streets off just for cycling.

excellent quality of staff, the bad thing, in my room was a soap used and Dental Floss empty, so I guess staff cleaned room without clean bathroom.

It was a fairly clean place. Just a bit far from where smithing is.

The front desk staff is very helpful very professional

Great value , service and comfort !

Thank You NH Valle Dorado I think the hotel is modern, clean, confortable. The seevice personal, gave us an excelent seevice. My love and me enjoyed our stay in NH Valle dorado thank You.

Property is very basic, but clean. Do not believe what staff said that breakfast was not included.

Great hidden oasis in the heart of Guadelajara. Also Pele once stayed here. Rooms are super comfortable and spacious. Pool was nice and warm. They are currently upgrading some rooms around the pool, but we never heard any construction. Great stay.

Ordinary, OK. A little better than the Express Hotel. But this hotel is not new.

This hotel has very good facilities, delicious breakfast, and thoughtful service. There is a large supermarket in front of it with a variety of Mexican products. I like it very much. There is a commercial center nearby with a lot of snacks. There is also a courier company nearby, which is very convenient for sending things... Not bad, I will stay here next time...

The hotel is relatively old, but the service is very good, making people feel warm and comfortable. The air conditioner in the room is quite noisy, and the location is a little off, but it is quiet and safe, and the cost performance is there

The room has a bit of smell, the breakfast is good, short trip can be refunded

The hotel service is warm, clean and tidy, the suite is spacious, the hotel location is excellent, the room cleaning staff is also very friendly, the front desk service is ok, they will help you park the car without having to park it yourself. The room price is also very affordable, cost-effective!

The room was nice, with a large window, and very clean. Soap was provided, and the facilities were good. The standard breakfast was simple, but a premium breakfast could be ordered for an extra fee. Convenient transportation.

The service was friendly and attentive. There were plenty of restaurants nearby, including Chinese, Japanese ramen, and Mexican, so you could try a variety of options. There were also supermarkets nearby, including Walmart, which was convenient for shopping. Highly recommended.

Excellent service and facilities, all the staff were very attentive, the facilities were very good, and the pool was very nice.

The room was nice and well equipped. Very clean and quiet, the bedding is quite comfortable. The location is a bit far from the downtown area, but it is very convenient to take a taxi or bus. There is a convenience store next to it and a fast food restaurant, coffee shop and various restaurants opposite. I especially recommend the breakfast, which is quite rich and of high quality. It is definitely...

The room was clean and hygienic, the surrounding area was convenient, and the service was good.

The hotel has a great location, and the rooms are clean and tidy. I really liked it. It was great, and I'll probably stay here again next time I'm in Mexico for business. The Yoshinoya across the street is very cheap and affordable.

The hotel was amazing, so much history in those walls and lovely gardens. The staff was attentive and friendly. A special mention to Roberto at the front desk who's sense of humor and helpfulness was outstanding. The packets of chocolate every night was a special treat!

The hotel is gorgeous. The food outstanding. The location is the sweet spot of the hotel. Basically everything went amazing

Facility was impeccable…perfect location. Food was fabulous and the people warm and friendly

Went with my husband and teenage daughter over new years 2025/6. Absolutely loved it—the location, the staff, the cleanliness, the pool, the courtyards. One note, we had a room w 2 full beds—and the beds for my husband and I were a bit small even though we are both lean. But we made it just fine. We would absolutely return!

The rooms were in good condition and the history of the hotel was amazing. However, for me, paying ove 2,000 for a weekend was way too much money. It's not like we were in Downtown Manhattan. Sorry! as beautiful as the town was, paying that kind of money was just not worth it.

Beautiful property, friendly and helpful staff and excellent location. I couldnt imagine staying anywhere else!

It's my favorite hotel in Puebla. It's a beautiful hacienda-style hotel in a very private and peaceful location. The facilities are gorgeous, the service is excellent, and the staff is very friendly. They also have a lovely restaurant with great service and excellent food. The staff is incredibly kind and efficient. The rooms are beautiful, spacious, clean, and quiet.

Great location, clean room and great staff

Excellent hotel decor. Highly recommended.

Good service and location, great environment. But it's waird there's no refrigerator....

Some staff in front desk could be a little nicer

Is a Nice renewed hotel, but they dont provide toilerys at room and charge for a low cost tooth brush and a tiny toothpaste even that I am an HiltonHonnors member

Very spacious hotel with lots of green area a nice pool with a grass play area for children

This is a great classic. If you’re looking for a colonial type hotel, you’re in place. Location is ideal for those who want to enjoy the resort or have a transportation.

Went for a team dinner, great place and good food. Pity it was raining when we got there.

"Hacienda Jurica by Brisas is a fantastic place to stay! The historic architecture and beautiful surroundings create a unique and relaxing atmosphere. The lush gardens are full of singing birds, adding to the charm. The food was delicious, and the service was excellent. It's the perfect blend of history and comfort. Whether for a peaceful getaway or a special occasion, this hotel offers a memorable...

I do not recommend this hotel if you like coffee in your room (the machine didn’t work) or a clean bathroom. There were fairly big hairs on the floor and where you put the soap in the shower, the water stunk, and there were rust stains on the floor. The vibe was absolutely blah all over this hotel. Blah.

I will be very frank and objective, the stay is good, the staff service is excellent, the facilities are good, but the bed is terrible, terrible in capital letters, to the point of sinking without any comfort in it, and that does not allow you to rest, which in general is the primary objective.

Lots of potential: close to the downtown square, restaurants and other points of interest. The restaurant in the premises is good, but a bit noisy. So if you are not eating there, the noise level is high.

Not great for holiday, just fine for quick stay. Parking is not in the property, it is close but it is need it to the staff to open the gate, at night is not ideal. Hotel have several not hotel restaurantes inside the hotel and they are too loud. Again, not for holiday only for quick stay.

Very pintoresque!! Being a restored building but in a very charming way, makes this place unique! A restaurant is in the property but is not part of the hotel, limited parking but walking distance to downtown.

It’s in a good location but the staff wasn’t very nice

Loved the colonial atmosphere and look to Al Otro Lado. The receptionist, Sheyla, was very friendly and helpful. The staff was nice and helpful. The unaffiliated restaurant in front is good, but a bit noisy during business hours, so if you want more privacy, ask for a room around the back patio.

Relaxing place Nice people. Old convent converted rooms. Very nice. Comfortable beds and linens. Rooftop restaurant noisy some not all nights but lots of sound in Mexico. Neighborhood always felt safe and great weekend market across the street. Clean water morning coffee for 20 pesos. All good

Staff were extremely courteous. Cleaning was not done properly. When some of the used glasses were left on table, they continued to be there and not replaced with new ones. Water in the shower is not strong and door for bathroom could not be easily closed. We were supposed to get free breakfast. First day there was a buffet but for rest of the days, they didnt serve buffet as they said they didnt have...

Great stay as always. My goto lodging in Merida

An amazing stay…overall a great experience

This was my 2nd time staying here. The hospitality is on point and I love the way they assist in helping me practice the language.

The service provided by the entire staff was impeccable! Thank you for answering our questions and making great suggestions on activities and sights to see.

Very nice staff! Tours are offered! Close to Paseo de Montejo and other spota. Great estieries all around! Will definitely be back.

We had real good dinning experience at Los Velas.The Chef Miguel gave personal touch to our food and made cuisine which we love. He didn't even know our preference but he amused us. Also serving by Justo was really good. I really recommend these guys.

Hotel Cristal | Cancun, Mexico If you’re looking for that "1990s Spring Break" nostalgia mixed with a view that looks like a literal postcard, Hotel Cristal is your time machine. It’s not the sleek, ultra-modern glass tower your influencer cousin stays in, but it has a certain retro charm that I actually dug. The Vibe Let’s be real: the decor hasn't changed much since Titanic was in theaters. It’s...

We have been vacationing at this resort for the past 32 years. We have seen the upgrades throughout the years, as well as the consistent views of the most beautiful beach in Cancun. One thing that has remained constant and consistent is the people. They make our stay comfortable and like home. As our life has evolved into snowbird stage, we find ourselves at the Krystal for 10 days at a time for 3...

Fantastic atmosphere and dining, though rooms need a little TLC We had a lovely stay at this resort. Our first impression was very positive, and the reception team made us feel welcome right away. We opted for a paid upgrade to an ocean-facing room, which offered a beautiful view, though the room itself was just average. We did notice a slight odor in the bathroom, and the provided toiletries were...

Beautiful location! Right near nightlife/clubs and restaurants which you can easily walk too. All within minutes of the hotel. Rooms are outdated and I booked the club king balcony ocean view suite. But the balcony view was top tier. Service was amazing, staff is caring and the event staff are the best. The daily events are fun for all ages and they keep you well entertained. Being right in front...

My dad and I had an excellent time here. It was my first time in Mexico. From the moment we arrived to our departure date everything was wonderful. Julio is the one who greeted us at the door and was there for us every step of the way throughout our stay. The pool and hot tub were amazing. The food and drinks were out of this world. The staff were fun and helpful. We had a relaxing massage towards...

The staff is always wonderful, I love waking up in such a beautiful property!

The structure was the original building with a few upgrades loved the building

Take care wirh Chile en Nogada, I tried it and had a terrible gastrointestinal infection

The hotel has been nicely remodeled since my last stay there about 9 months ago. Very nice enhancements without losing its charm. There now an Italian restaurant on the premises which upgrades the dining options without leaving the hotel. This is my favorite place to stay when I go to Puebla very year

Despite the central location rooms face inner courtyards and are very quiet. We stayed at recently renovated room 322 and it was excellent.

Very nice hotel to stay. Very clean and the staff is very friendly. It is next to the Zocalo. Excellent choice for pleasure or business trip.

Beautiful hotel on main thoroughfare excellent location for shopping, dining, and sightseeing. Courteous and helpful staff. Rooftop pool with full bar and food service. Lovely balcony off of each spacious room. The breakfast buffet deserves to have it's own review. Great value.

The staff is warm and helpful.

Good, Budget friendly. Short stay hotel Great location rooftop pool. But no coffe options except at buffet restaurant

Good option when traveling to Merida. Well located with plenty of dining places around. 20 minute walk to downtown makes it great.

Extremely safe, its a historical city with new and old properties, the hotel is extremely clean and the staff are very helpful.

Not a bad place to stay, good location and friendly staff. There were coffee makers in the room but no mugs or coffee. Only 5 pool chairs for 156 room hotel. :(

The hotel was well appointed and conveniently located near a mall, though not very close to the beaches. There’s an infrequent buggy to a nearby beach club at SLS, which takes about 15/20 min walking. The room and facilities met expectations, providing a comfortable environment. The water pressure could have been stronger. Blackout curtains were great! While the staff could have been a bit friendlier...

The location is a bit off, being on the edge of the hotel zone. Day tours with hotel pickup don't seem to cover this property. The pendant lamp above the bedside table was more for show than function – it actually fell off and shattered, causing a power outage for half an hour until an electrician fixed it. On the bright side, having direct access to the adjacent mall from the back of the hotel is...

Amazing stay at the Renaissance Cancun Resort & Marina! The hotel is modern, very well located, and the rooms are comfortable with a beautiful view. A special shout-out to the staff, who were always welcoming, professional, and attentive. I highly recommend it for a stay in Cancun 🌴

The hotel's location is decent, close to a commercial area, and getting a taxi is quite convenient. The room's blackout curtains are really good. However, all the water in the room has to be paid for.

The pool view is nice. The location is a little far from the hotel area but this place offers a different view. The lobby area is also nice.

Perfect location and great hospitality

I needed to wait 15 minutes after 3 p.m., when I arrived, to get a key. I could hear the sound from other rooms and the chatting of housekeepers at the hall. The room wasn't something remarkable, but was ok.

Staff were generally speaking polite and helpful. The buffet breakfast i guess the staff got overwhelmed because many soccer players were in the hotel due to a tournament. Rather than that all was good

We have such a great time with the kids. Great breakfast, nice pool to play a little bit, they gave us a welcome drink at the check inn. The rool was clean and full amenities, extra pillows, coffee maker, staff friendly, game station was an extra.

The pillows were extremely comfortable and so was the bed. The quality of the food provided at breakfast could be improved.

I loved the hotel, it has a pool table and PCs, Xbox Series S available to relax, the bar is good they make delicious mojitos hehe 😅, highly recommended, I would come back, it also has a charger for electric cars, in case that information helps anyone ℹ️

The hotel is beautiful and confortable but the location is bad. The rooms are clean and confortable we take a good rest

On my first day living in the sink, the water couldn't flow down, so I had to exert a lot of effort to open the sink! I live on the seventh floor and it happened to be raining and there were two leaks! I don't want to trouble them! I use trash cans and towels to keep out the water. The French food is too salty and the service is not good. There hasn't been anyone serving for half a day! All other dishes...

The facilities were very good. The buffet meals were good, but too crowded, especially at breakfast: queues to get in, queues to get served. The two outstanding restaurants were the steakhouse and the French restaurant. The check-in queue was incredible, an hour's wait. There were very few staff members; the person who helped me was very friendly, but after that long, tiring, and hot wait...

Everything went well. The only thing was there were a lot of people.

Compare with 2 years ago. The quality of food and services are lower than before. Probably will go somewhere next time.

Hotel was nice but is a bit dated with some areas like the mini golf course needing a bit of work. The restaurants were very nice but the dinner buffet left a lot to be desired. Overall we enjoyed our stay here.

Hotel was nice but is a bit dated with some areas like the mini golf course needing a bit of work. The restaurants were very nice but the dinner buffet left a lot to be desired. Overall we enjoyed our stay here.

Excellent! The hotel boasts a fantastic location with convenient transportation links and a plethora of restaurants nearby, including several Chinese options. The hotel's own food selection is extensive and offers great value for money. Definitely a highly recommended hotel.

The biggest plus for the hotel is its location. The service is also pretty good and staff is friendly. But the hotel is rather dated. The carpet is old and worn. The AC is very load and we had to turn it off at night. The worst part is water- the water flow is so low it is hard to wash face. Another potential downside is this area is very busy at night. The music on the street can be heard from our...

Nice hotel, great location near the zona rosa, good food and friendly staff. We stayed 10 nights and have no complaints, will definitely be back.

Good location. Great breakfast. Lots of food choices. I will book my stay here again when in Mexico.

A 90s style hotel, a bit oldish but services is good, staffs are all nice. Breakfast is good. Party-music-noise overnight outside the hotel, better request a quiet room.

A 90s style hotel, a bit oldish but services is good, staffs are all nice. Breakfast is good. Party-music-noise overnight outside the hotel, better request a quiet room.

What I liked the most was the safe parking. We had a lot of stuff and we felt save leaving the truck in the underground parking lot.

I went to bed with an empty stomach. They told me at the front desk and also on written note that room service ended at 20:00 because it was New Year’s Eve, perfectly understandable, however they didn’t mention that kitchen will close one hour before 8:00 PM. I called for room service at 7:30 pm and nobody answered, came down to the front desk at 7:40 to complying and didn’t have any suggestions, reward...

Nice hotel and amenities. The only thing I would like to improve are the game station because there are only tree games and one of them without internet.

Very clean and cute hotel, spacious rooms, friendly staff and a huge variety with breakfast - even eggs made on the spot! Loved our stay.

I have to say, my experience at the Ramada Encore hotel was outstanding. I've stayed in several hotels in Queretaro, but this one stands out as the best. The staff is friendly, the hotel is spotless, and the rooms are comfortable. The breakfast is absolutely amazing! I will definitely be returning to the Ramada, and I highly recommend this hotel. Additionally, there's a shopping center within walking...

The room was okay. The hotel was okay. A couple points I didn’t like are: I was charged $1850 pesos for transportation from the airport to the hotel. Come to find out if you get a DiDi ride yourself it would have been $600 pesos at the most. Not cool for the hotel to charge that much when they know it doesn’t cost much. I didn’t like the pool. It needs to be renovated asap. All the caulking around...