3 star hotels in Mexico

I have no idea what all those negative reviews were talking about. We just arrived here this morning. The staff are amazing, the check-in process was super quick, the pool is warm, the buffet does have fish - and a good selection of tasty other things, standard for this level of hotel (i.e. no lobsters or anything stupid like that).And the grounds and beach are spectacular. I really don't know what...

Staff – There were a few great staff members who definitely made the experience fun, but overall, most seemed pretty unhappy and unwilling to go the extra mile. For example, we had a mojito and wanted to switch drinks, but they wouldn’t even rinse the cup out for us. There were also many times when only one person was working the bar, which made the drink lines extremely long. Beach – The beach is...

We have just arrived home after spending a splendid week at the grand oasis. Take absolutely zero notice of previous bad reviews because they are nonsense. On arrival we were greeted and escorted to check in. It was very quick checking in and we were directed to our rooms which was a long walk as this hotel is a vast complex it's not just a hotel and restaurant. Our room was on the 6th floor and we...

Bright and cool show. Delicious salads with seafood, cheerful animators and a beautiful hotel area.

The hotel very much. The next time I come here

There's nothing you can do with the children , as they will be banal boring, if you take a teenager under the age of 18 he will drown in the saliva of the local parties in the coyote ( with white bracelet would not let him go ) the food is average, I would say that is not very good , but the main drawback and not much to say discriminatory point, it's a bloody carve-up of bracelets, you've got purple...

The room needed a lot of remodeling , the food was the same everyday ,the dessert was the same everyday ,no meat ,no breast chicken ,no real squeezed orange juice or fruit juices no Coke just Pepsi the staff was very polite .amd the shows have to be more rated fir children the girls dancing were half naked .

This was a perfect location for a quick family getaway. Great value and met our expectations. Our room and parts of the hotel could use some renovations, but it was clean and comfortable. There was always plenty of food with a decent variety of options - nothing too fancy, but good and plenty of it.

Rooms i would say a 3 but the location ( close to where i needed to be) and staff were outstanding . I will go back.

great staff-provide great customer service from bartender to housekeeper. Nice beach front location though buffet food and restaurants are mediocre.

Everything about that place was amazing and I also think it pretty affordable if you wanna do a quick weekend get away as a solo travelers. Super safe, but still be self-aware. The staff was so nice and helpful with everything..That was my favorite part was how nice the staff was. Everyone at the bar was super nice .Every time I stepped out housekeeping always kept my room clean. The food is probably...

We had multiple rooms . The rooms and staff were clean. The main challenge our room had was the key card was not working the till the 2nd day mid day , and always required spending (wasting) 30 mins for security/hotel staff to get the door opened . Seems multiple families on the 7th floor had same issue. Buffet Food was good , but was very repetitive . The restaurant (Seafood Dinner) was very good...

We really enjoyed staying there.

The food in the restaurant is delicious and the evening program is great.

It is very cost-effective among the all-inclusive hotels in the hotel area, but the rooms may be ordinary because of their age. The supporting facilities such as swimming pool, beach and restaurant are not bad.

Very nice hotel. food was very good at times. Pool is beautiful and staff friendly.

Nice hotel, large rooms, but small swimming area on the beach

Cool hotel, I recommend it :))

Good location for my visitings locally! I have been in this hotel for many times.

The service was great, nice hotel, the room was clean, and very big... the only inconvenient: our tv was broke but we reported it and the manager change us to another room, so it was perfect. Great stay.

The room was very comfortable and clean. Courteous staff

Facilities: Complete, including a coffee maker. The bathroom was also nice, with ample water for a good shower. The mattress was comfortable, neither too soft nor too hard. Cleanliness: Very clean, though the coffee maker seemed a bit dusty, as it hadn't been used in a while. Environment: Parking was very convenient. Service: Okay, very helpful, and the breakfast was also good.

Exceded my expectations, very clean and hassle free.

I had an amazing experience in this hotel. The personnel was very nice, attentive to my needs. The room was spacious enough, good water pressure, good amenities. The area was not noisy at night, the included breakfast was very good. All great experiences, at a very affordable price.

Good location and very convenient right next to the Airport; plus, they've 24 hours shuttle bus service... Overall good 👍🏼

The staff they don’t know about my reservation and want to over charge me, after check with someone “back there “ they accept me and let me go but no very fiendly Place is fine front desk needs training

The hotel location was not as convenient as it appeared. You need to ride a bus to get there from the airport or you can walk through the streets. Looks like it’s near but is not that near. The gym in the hotel is basic.

Nice and convenient hotel close to the airport. Utilitarian and clean. Very friendly staff. Clean rooms and comfortable bed.

hotel close to airport. clean roon, wonderful hotel staff. free shuttle. recommend to everyone

Restaurant service is poor, everything else is ok

This location is very good. Right insde the mall and you have access to everything you need. It is also close to the hotel zone by taxi. I will come back.

Nice and convenient. Only problem is parking, is hard to access and get around, and is not included in your stay.

Great location. A lot of restaurants are near by in walkable distance.

Clean and conveniently located at the mall.

Hotel inside a shopping plaza for shopping lovers is a good alternative, difficult access (there was no one to guide you in the parking lot beyond some vague signs)

👍 The location is good, the price is moderate, and the environment is not bad.

It was a perfect stay and near UAG School of Medicine

I stayed here for two nights with my family of three. Excellent choice for the price. Safe and functional, if sparse on design. The room itself seemed relatively new, complete with USB-C ports. The only issue I encountered was the keycard for the tower won’t work for the elevator to get to the gym, so you need to ask staff for access to the gym. Overall highly recommended.

The service and everything else was above and beyond a 5 star.

It was clean, safe and great option close to the main area of Zapopan.

Lobby, restaurant, my room, and customer server were exceptional! Centric Location to UAG (you can walk to the University of Guadalajara). You are 15-17 minutes away from Andares (using Uber), hotel also has Taxi Service 24/7 and also Security. I paid for 7 days with breakfast included for two adults $700 (us dollars/Expedia). Pool was under repair but you can use the other Holiday Inn’s pool. Front...

The breakfast was good and fresh every day. It was also included in my package that was an option it help me. The service staff great. I recommend these hotel. The only thing I don't like was the shower because the water run out because the door do not close completely I have to put a towel every day on the floor to avoid accident. But overall is good.

The room is very clean!! But location is a bit far from the center, so every time need to use uber to go around.

The room is not soundproof, the facilities are old, and the breakfast is average

Excellent service, the room is very clean and comfortable.

The location is not good, the room facilities are a bit old... The worst thing is that the hotel has a low-frequency roar of equipment running at night, and the whole building can hear it... I didn't sleep well for 3 nights

The location is not good, the room facilities are a bit old... The worst thing is that the hotel has a low-frequency roar of equipment running at night, and the whole building can hear it... I didn't sleep well for 3 nights

It's good. I'm on a business trip nearby. The location is close. I will choose this place next time. It's clean and the front desk staff is very friendly. There are few restaurants around, and there is no Chinese food.

Good hotel for a one time stay

Other than the shower being built in next to the toilet our stay was great just take the garbage and toilet paper out before you shower . If you are going during cold weather you may want to take another blanket. There is no ac or heater. But that is normal for Mexico.

The staff was great! I will give 5 stars to Lisbeth! She was accommodating in every sense of the way. The place needs an upgrade, overall. But if you want a place to go to sleep and that is it, then look no further. The facility is clean. You can shower with hot water. The bed is decent. There are no bugs.

Noisy, so it's better to stay on the 3rd floor, and towards the back. Also, as a suggestion to the management, it would be awesome to have at least one channel in English. The coffee and drinkable water was very welcome. I certainly would go back.

Beware if you booking the room may not look like the one on the picture.I booked two rooms one was like the one on the picture and the second was terrible, I couldn't believe that was an option, but the staff found me an other one.

This is the minimum you will get in terms of hotel. Don’t expect wonders and you’ll be fine

The experience was not pleasant we had to move from room to room and my friend the same and the service was great from the customer service

We booked a hotel on a last-minute basis back in Mexico City. The price was decent for the city center. The room was large, but the facilities were a bit dated. The air conditioning was incredibly noisy! We checked in too late, so we didn't take any photos of the hotel.

the rooms have space, my room was not super clean. I wont recommend to stay in this hotel. service was good.

The staff are the shining stars of this hotel. Everyone from the front desk, restaurant, the cleaning ladies were welcoming, super helpful and friendly. The rooms are large. We were originally in a king sized room which was quite dated but then they moved us to a modern and lovely room. The restaurant served incredibly food

The hotel room is large and clean. There is a shopping mall right outside the door, which is very convenient for shopping and eating. There are various restaurants and supermarkets downstairs.

The room is large and the air conditioning is average

MUY BIEN LA HABITACION, MUY AMABLE EL PERSONAL Y MUY RICOS LOS ALIMENTOS

Clean room, clean shower, but flooring needs updating. It smells dusty and old. The breakfast buffet is good, but very overpriced. The location is not that close to centro historico. Don’t expect to walk there easily. The pool is warm, and the jacuzzis are nice, but very understaffed and people overstay the hot tubs and don’t allow people to enjoy them.

Breakfast is amazing, staff are phenomenal. Highly recommended for business or personal travel !

I would appreciate it if you could mention that you have a 3-for-2 promotion instead of just charging for all the spots. It feels like the full service wasn't offered to me.

Hallways need upgrade. Carpet, wall paint and since each hall have a security door it causes lack of ventilation and smells like humidity

Beautiful hotel! We stayed here for a competition in the area and the hotel was really nice! We utilized the pool, gym and the restaurant inside the hotel. They even had a nice park for the kids to play. I loved that we were on the 1st floor and had a pool view. We really enjoyed our stay! For the restaurant, you could choose either the buffet or order from the menu.

Nice central location. 1st floor room was just ok. Paid parking. Fairly quiet.

This hotel has a very good location, close to great restaurants and La Gran Plaza shopping mall. The staff is great, amazing people, all of them. Very friendly. The front desk attentions is prompt and nice. The rooms are clean and well serviced daily. Unfortunately, the rooms are outdated, old installations, showers that don't work and mattress that are too old and uneven. The restaurant is tasteless...

La comodidad y ubicación. Fue una estancia de placer, entonces la comodidad de la habilitación fue muy buena y la ubicación fue ideal para nuestros planes.

The hotel is relatively old, the front desk is quite welcoming, and the breakfast can only be said to be so-so.

Desayuno muy rico, habitación muy cómoda, personal muy amable

Would give 5 stars for facilities and service but there's an issue with parking space: It's not free and there's no elevator nor handycap access from parking basement to the lobby.

I like bacon and waffles and better pastries like pan con chocolate

Sheets were dirty when we arrived, we had to call to change all bed covers. Besides that, the price is fare.

A very conveniently located property; great buffets for breakfast and dinner. Very helpful and friendly staff…

Room 124 had shower problems. The water pressure had it so half the water came out The top and half came out the bottom. Also it did not drain well - so you’re showing in 2” of water. Hazael at the front desk was very helpful and professional. He gets 10 stars. Wish breakfast was included.

The hotel was very nice and extremely clean. The breakfast was delicious and huge variety. The staff was super friendly and willing to please.

Yes, but the shower didn’t have any water pressure at all and was dripping could not take a normal shower…..

its not on a ralgreay area, still woks but not the best, view was nice, but to many stairs to go from front to Libby to third floor.

There is absolutely no beating that view.

I enjoyed the stay. Staff was very friendly and helpful.

They don’t have hot water and when you ask for it, they say they’ve turned it on but they lied. Also the hot tub or small pool was green

Reception staff member was extremely kind and helpful

El lugar es muy tranquilo, nadie te molesta mientras te estás relajando, en mi estacia no tuve problema con el agua caliente ni en la regadera ni el jacuzzi, la comida del restaurant bien los precios son los que se manejan regularmente, la vista es buena desde ahí, podría visitar de nuevo cuando la temporada permita que se vea verde

Room was clean, outdated. Toilet got flooded and water spilled to floor, reception took 3 hours to partially resolved it o don’t think they did enough to fix the problem. Also check in Wawa 3 PM and room was ready 90 minutes late.

My only complaint is about some of the front desk staff. They were not informative or helpful. The phone was not answered several times.

Excellent location to walk and move to Downtown and Reforma. The neighborhoood is also lovely. The facilités are great! We were in the third floor and the view to the city was great. Breakfast options and room service are great! Definately will return next time I visit the city!

All great! Ana, the person that prepares eggs was amazing and she cooks delicious!

Loved it great spot and central to where i needed to be - the Osteria across the road was 10/10 for dinner!!

The staff were all very very friendly, the room was very clean. I would highly recommend.

I stayed in a sea-view room, which was incredibly spacious. The room was clean, tidy, and comfortable. The sea view was absolutely stunning. The hotel's dining options were also excellent.

This hotel offers great value for money, especially considering its location in Zone 7. I wouldn't recommend the all-inclusive package, as the food is quite mediocre and not all restaurants are included – some require a multi-night stay. The beach, however, is lovely and has relatively few seaweed issues.

This hotel is right in the middle of Cancun's Hotel Zone. It's not a huge resort, so there aren't tons of entertainment options. The buffet selection was decent, and the suite we booked was really spacious.

My wife and I had an unforgettable and wonderful experience at NYX Hotel. The hotel's warm and hospitable experience made me extremely excited. Every delicious meal leaves me at a loss as to what to choose. The restaurant works very late every day, allowing guests to have a meal at any time. It is particularly worth mentioning that the front desk staff, Aejandro and Olivcr, helped me with everything...

I love to stay in this hotel but if I have another chance to visit this place I might choose it 50This was my first time visiting Cancun, and I chose this hotel. I had a wonderful and fulfilling stay, but if I had another chance to come back to Cancun, I would say there’s only about a 50% chance that I would choose this hotel again. Let me share both the highlights and the inconveniences. What I liked...

We made a reservation after reading reviews saying the Italian restaurant was delicious, but it turned out that the Italian restaurant was not included in the all-inclusive plan. However, the other food was also very good. We called to request drinks to be restocked in the fridge, but they never arrived. Although it was the low season, the pool was small and there were never any available seats. At...

It will be better if the hotel provides a coffee maker and fridge / minibar in the room. Overall, it’s a nice stay.

The room was very nice and good value for money. I stayed for 3 nights and it was very comfortable. The hotel's restaurant and swimming pool were also very nice. The breakfast was also plentiful, and I especially liked the yogurt cereal.

Near the ADO busstation. Nice Spanish colonial style. Good value for money.

Overall, we had a good stay. I would highlight the breakfast buffet, which was varied and plentiful, and the fact that they stored our luggage for a few hours when we checked out. On the downside, our room was in an area with constant machinery noise throughout the day, which could be bothersome if you're a light sleeper.

Room was spacious, comfortable and clean. Nice pool with excellent bar service. Breakfast buffet was good, enchiladas made on demand was so yummy, jugo verde was excellent too. Hotel was 5-10 minutes walk from ADO bus station, and from supermarket, so very convenient. They have shuttle bus to beach as well. My only problem was that rooms were not soundproof, you can hear music from outside all day...

Very nice hotel, good amenities, nice little gym. The hotel staff were very friendly and always free when you message their WhatsApp.

Terrible service. TV not working , sent a complaint about the fan in the washroom not working as well. Wouldn’t recommend

It was a place to stay for a night's rest before going to Scarlett. The Mexican food I ate at this lounge was more delicious than I thought, so I remembered it even after coming back to Korea. I bought snacks at a nearby convenience store and had a nice rest. I recommend it.

It was very convenient that the airport shuttle was available 24 hours a day. Recommended for transit, just before a flight, or for an overnight stay right after a flight. There were plenty of amenities and it felt clean.

The location is very good as there is an airport near the hotel. There is also a convenience store near the hotel entrance. I feel like the facilities have improved since I visited a year ago. There were several spaces with meeting tables (individually separated). The humidity in the room is just comfortable. This is a great hotel for a comfortable stay near the airport. The reason why I rated the...

At first glance I thought it was clean, but there were a lot of ants around the coffee and plastic bottle trays on the refrigerator. The hotel cleaning staff was outside, so I asked them to clean it right away. They took care of it while we were out and the ants were gone, but the area around them was so disgusting that we couldn't go near them. I left the amenity coffee bag without drinking it. Since...

The room is very big. There is a shop outside. But there is no place to eat outside and you can only eat inside. It is very convenient to have free shuttle service.

Good for a Short Stay The hotel is fine if you’re in town for a quick trip. It provides the basics you need—clean rooms and a decent place to rest. The breakfast is a bit limited and could be improved, and the service is just OK, nothing remarkable. That said, everything else is fine, and I would still recommend it mainly because it’s clean and functional. A solid option for a short stay.

The hotel has a great location with many excellent restaurants nearby. The rooms were clean and tidy, and the front desk service was excellent. However, the rooms facing the street were a bit noisy, with constant noise from cars.

The windows were completely sealed shut and couldn't be opened. The room smelled terrible when I first entered, making me dizzy. It took a while to feel a little better after the air conditioner had been running for a long time and the door was left open. The elevator was also very old and slow. The bathroom didn't have a shower curtain, so after showering, the entire floor was soaked and wouldn...

Overall it's average, about the level of the most common budget hotels in China. It's convenient for transportation and close to supporting facilities (Walmart, bars, Chinese restaurants are all nearby).

Hotel all the staffs are very nice and friendly. Hotel is at good location, and near lots of places.

Don’t worry, the room is big and the breakfast is OK

Maintenance overall. The pool area doesn't look like the picture; the pool was dirty, and the bathroom in the bedroom was not clean. I was expecting much more for the price I paid.

The staff was incredibly kind when I came in early from a redeye at 8 AM. They allowed me to hang out in the sky lounge until a room was ready at 10:30.

It needs some maintenance. You can hear everything from one room to another and also the music from a bar outside the property.

The pool was had a grate view of the city. The staff at the pool were all very friendly and professional.

Beautiful hotel and view. Location felt safe. The bar by the pool was pricey and the drinks weren’t that good.

Excellent location close to many dining options. The house keeping services could be better, I ran out of soap and shampoo and had to request hangers.