4 star hotels in Mexico

I needed to wait 15 minutes after 3 p.m., when I arrived, to get a key. I could hear the sound from other rooms and the chatting of housekeepers at the hall. The room wasn't something remarkable, but was ok.

Staff were generally speaking polite and helpful. The buffet breakfast i guess the staff got overwhelmed because many soccer players were in the hotel due to a tournament. Rather than that all was good

We have such a great time with the kids. Great breakfast, nice pool to play a little bit, they gave us a welcome drink at the check inn. The rool was clean and full amenities, extra pillows, coffee maker, staff friendly, game station was an extra.

The pillows were extremely comfortable and so was the bed. The quality of the food provided at breakfast could be improved.

I loved the hotel, it has a pool table and PCs, Xbox Series S available to relax, the bar is good they make delicious mojitos hehe 😅, highly recommended, I would come back, it also has a charger for electric cars, in case that information helps anyone ℹ️

The hotel is beautiful and confortable but the location is bad. The rooms are clean and confortable we take a good rest

The hotel was well appointed and conveniently located near a mall, though not very close to the beaches. There’s an infrequent buggy to a nearby beach club at SLS, which takes about 15/20 min walking. The room and facilities met expectations, providing a comfortable environment. The water pressure could have been stronger. Blackout curtains were great! While the staff could have been a bit friendlier...

The location is a bit off, being on the edge of the hotel zone. Day tours with hotel pickup don't seem to cover this property. The pendant lamp above the bedside table was more for show than function – it actually fell off and shattered, causing a power outage for half an hour until an electrician fixed it. On the bright side, having direct access to the adjacent mall from the back of the hotel is...

Amazing stay at the Renaissance Cancun Resort & Marina! The hotel is modern, very well located, and the rooms are comfortable with a beautiful view. A special shout-out to the staff, who were always welcoming, professional, and attentive. I highly recommend it for a stay in Cancun 🌴

The hotel's location is decent, close to a commercial area, and getting a taxi is quite convenient. The room's blackout curtains are really good. However, all the water in the room has to be paid for.

The pool view is nice. The location is a little far from the hotel area but this place offers a different view. The lobby area is also nice.

Perfect location and great hospitality

Excellent! The hotel boasts a fantastic location with convenient transportation links and a plethora of restaurants nearby, including several Chinese options. The hotel's own food selection is extensive and offers great value for money. Definitely a highly recommended hotel.

The biggest plus for the hotel is its location. The service is also pretty good and staff is friendly. But the hotel is rather dated. The carpet is old and worn. The AC is very load and we had to turn it off at night. The worst part is water- the water flow is so low it is hard to wash face. Another potential downside is this area is very busy at night. The music on the street can be heard from our...

Nice hotel, great location near the zona rosa, good food and friendly staff. We stayed 10 nights and have no complaints, will definitely be back.

Good location. Great breakfast. Lots of food choices. I will book my stay here again when in Mexico.

A 90s style hotel, a bit oldish but services is good, staffs are all nice. Breakfast is good. Party-music-noise overnight outside the hotel, better request a quiet room.

A 90s style hotel, a bit oldish but services is good, staffs are all nice. Breakfast is good. Party-music-noise overnight outside the hotel, better request a quiet room.

The staff at Kore were amazing! Came during off season and it was HUMID the hotel had great AC in rooms the pool was always clean and again the staff were so kind. Only complaint was due to off season the hotels menu was so limited!

It’s less people so enjoy the quiet. You will have the pool to yourself and the restaurants too. That comes with its own issues, less variety in some instances. But the bigger pla

This place was cool 15 years ago, and hasn’t been updated. Our room seemed like it was falling apart, cracked walls, stained sheets and robes. Food was overly processed, drinks were bottom shelf. The pictures made it seem way cooler than it was. The bikes were rusted and falling apart, totally unsafe to ride.

So I enjoyed our stay with kore everyone was very nice to us helped us with everything we needed. The staff was really friendly I walked into the kitchen at close and was going to get food somewhere else but they sat me and my fiancée down and made us a Togo dinner and don’t be afraid of renting a scooter and exploring tulum it’s very safe just be respectful

Only one dinning option, the staff is nice but not helpful (our phone didn’t work and nobody ever came to fix it) there are worn down areas, but it was very quiet and we did love that

The staff was helpful, but we didn’t appreciate the dinner staff directly asking for a tip - it felt unprofessional and made us uncomfortable. The property clearly had a lot of money put into it initially, but unfortunately, maintenance seems almost non-existent or at best, minimal. Every treadmill in the gym is broken, and some other machines barely function—again, a clear lack of upkeep. All four...

What I liked the most was the safe parking. We had a lot of stuff and we felt save leaving the truck in the underground parking lot.

I went to bed with an empty stomach. They told me at the front desk and also on written note that room service ended at 20:00 because it was New Year’s Eve, perfectly understandable, however they didn’t mention that kitchen will close one hour before 8:00 PM. I called for room service at 7:30 pm and nobody answered, came down to the front desk at 7:40 to complying and didn’t have any suggestions, reward...

Nice hotel and amenities. The only thing I would like to improve are the game station because there are only tree games and one of them without internet.

Very clean and cute hotel, spacious rooms, friendly staff and a huge variety with breakfast - even eggs made on the spot! Loved our stay.

I have to say, my experience at the Ramada Encore hotel was outstanding. I've stayed in several hotels in Queretaro, but this one stands out as the best. The staff is friendly, the hotel is spotless, and the rooms are comfortable. The breakfast is absolutely amazing! I will definitely be returning to the Ramada, and I highly recommend this hotel. Additionally, there's a shopping center within walking...

The room was okay. The hotel was okay. A couple points I didn’t like are: I was charged $1850 pesos for transportation from the airport to the hotel. Come to find out if you get a DiDi ride yourself it would have been $600 pesos at the most. Not cool for the hotel to charge that much when they know it doesn’t cost much. I didn’t like the pool. It needs to be renovated asap. All the caulking around...

Hotel was one of the best I’ve ever been to in Mexico City. Clean, service was great and restaurant was very convenient with great food!

Royal Pedregal is always a guarantee of cleanliness, comfort, excellent service, accessibility, privacy, and friendliness. This is the third time I've stayed there with my children, and we always leave happy and satisfied. I definitely recommend it!

Good hotel and located close to the procedures for collective bargaining in the corresponding instances

Great food. Clean…. Very professional staff at the front door.

I have stayed here so many times every time I write a review that Booking.com asks me to write I feel like I am shilling for the place. I am not, I can just seriously say that it's a great hotel, period.

Attention, service and comfort of a five-star hotel

The breakfast is excellent, air conditioning works, bar and dining area is very pleasant, shopping mall is in walking distance

Very pleasant four day stay. Staff all professional and welcoming. Rooms good size, clean, hot water and heating all in good order.

Great breakfast menu variety and buffet. The service was exemplary. Room was very clean and comfortable. Conveniently located by Perisur shopping center.

One of the most UNIQUE and wonderful experiences thanks to every employee I had contact with. The restaurant and bar employees went above ans beyond ensuring we were well taken care of.

Lovely Stay Stayed at the hotel for my first night in Mexico before going to study at UNAM. A lovely, friendly hotel with a lovely room and great breakfast.

They couldn't help us with a situation we had and we couldn't stay the whole stay, through trip I was able to fix the situation a little, but the hotel didn't help us much.

Beautiful spotless modern room with great view. Staff was exceptionally helpful & kind.

The hotel was nice and modern and quiet except last night I'm not sure where the loud music was coming from around 12am but the hotel insulation is good so it wasn't too bothersome. I also want to give Carlos a compliment on being so help and patient answeringy questions. onasanswering .spending the time

Parkiing was convenient. We did not est breakfasts at the property

The location is amazing, easily accessible from Paseo de Montejo! If you go by car, it enhances your experience.

The hotel is very clean. The services very excellent. The location good. But too much noise.

The place is great, the vibe is excellent. Maybe the only issue is that at the middle of the night the electric energy in the room turns off and you lose the AC for example or you can't turn on the light in the bathroom, you need to open the room door to reestablish everything.

Pretty decent hotel, and best of all I’d say is probably the location. I did like that it’s very close to the ADO Cancun bus station. And a 7-11 right next door.

There are many restaurants around the hotel. Although it looks a bit dark at night, it's still quite safe. The front desk staff speaks English.

Hygiene needs to be improved. I was bitten by a blister the day before. I don't know if it was lice or fleas. There were three of us in the room. They said that only one bottle of water was provided. We bought a bucket of water ourselves. Some service staff were very nice and sent extra water. Some service staff were very dull. Overall, it was pretty good. The balcony guardrail needs to be repaired...

The hotel front desk service attitude is very bad! Unbearably bad! But the room service is still OK

It was short trip, staff was friendly Nice breakfast Close by downtown But too far by hotelzone

The room was large and spacious, and the food in the restaurant on the first floor was delicious. The quilt was too old and too thin.

The staff is amazing!! They are so helpful! The bad rating is because of the state of the building and rooms. The state of the lobby is bad and also the rooms , mine had paint peeling off, bed sheets had stains had to ask to change them

We don´t have any problem for parking. The breakfast was good, the food was good but i think is missing more variety .,

For a one night stay it was enough

Well located, reasonable pricing (rooms where better than expected), staff was great!!

Price - product was okay, no problem. Needs renovations and better forniture

Really enjoyed my stay! Don’t think I would stay again because they didn’t have a fridge or a safe. If they had both, this hotel would be perfect!

Read if you want a detailed and honest review! If you’re planning a trip to Tulum, MIA Resort is an amazing place to stay The design and detail of the resort is breathtaking, especially if you love taking photos. Soooooo many photo opportunities! The rooms are stylish, spacious, and very comfortable, and the customer service is top tier. The customer service deserves a paragraph of its own. I don...

I cannot say enough wonderful things about this hotel resort in Tulum and, most importantly, its incredible staff and management team. During our stay, my son unfortunately became very sick with food poisoning from something he ate outside of the hotel. It was a stressful situation made even more challenging because I am currently in the United States and not physically in Tulum with him. As soon...

Great place for some rest and relaxation. Overall it was a very good experience. One of the highlights was Gisele as a host. She was very attentive, helped with everything i needed, and made the stay wonderful! Thank you Gisele. It is a combo of a beach club and resort. You have the option to be close to the music and the option to relax in peace.

I cannot say enough wonderful things about this hotel resort in Tulum and, most importantly, its incredible staff and management team. During our stay, my son unfortunately became very sick with food poisoning from something he ate outside of the hotel. It was a stressful situation made even more challenging because I am currently in the United States and not physically in Tulum with him. As soon...

Great place for some rest and relaxation. Overall it was a very good experience. One of the highlights was Gisele as a host. She was very attentive, helped with everything i needed, and made the stay wonderful! Thank you Gisele. It is a combo of a beach club and resort. You have the option to be close to the music and the option to relax in peace.

The staff were so friendly and helpful. Lovely accommodations. Great breakfasts. Enjoyed the morning yoga and the beachfront.

Our check in was very smooth, They have a room, where you can get coffee and tea at all time. There is security by the elevators and watching the entry at all times. Jose Louis, served us Champaign, warm greeting and helped me get tickets to a show. He also was able to set up a private driver and tour to the Teotihuacan, they also went by the lady of Guadalupe. He was very informative. The roof...

My second time staying at this legendary hotel and it did not disappoint though it did need some modernization and improvement to the lobby area which is a bit of a visual overload. I think the hotel does well for what it is and we slept well and enjoyed the quiet of our room. The thing we didn’t like is that our room wasn’t very well cleaned on any of the days housekeeping came to freshen.

I'm going to cheat a little bit and refer you to the review by "American 'Doll' Girl". It was basically what I was about to write. My wife and I stayed there in late November. The location, the beautiful interior, the friendliness/helpfulness of the staff, all were wonderful! Thank God their english was much better than my spanish! More specifically with the staff, everyone was great, but I'd...

We arrived during the riots and had trouble getting to the entrance, so the sweet porter Yael came to pick us up 2 streets down. Stepping into the lobby felt like stepping into a fairy tale. The chandeliers, the antique wrought-iron elevator featured in a Bond movie, the beautiful glass ceiling, the general grandeur of what used to be a luxery mall... the staff is so very friendly, the room is spacious...

The room is very comfortable and faces Constitution Square, which makes it very convenient for travel and sightseeing. It is not far from the airport. You can enjoy the beautiful scenery while eating in the restaurant upstairs.

I came here to experience the check-in, and the location is convenient, but the facilities are indeed old. It is easy to encounter parades near the square, which is not very convenient. I just took it as a cultural experience. However, the service is very positive and enthusiastic

The hotel staff was friendly. Hotel was very modern. The room was spacious and tastefully decorated. Nice bath products. The entire place was very well kept and super clean. It is located on a quiet side street. The complimentary breakfast was lovely and fresh and offered healthy choices.

The hotel is poorly insulated. I could hear the people in the room above. The neighborhood is unsafe.

The decoration in the store is very unique, very suitable for taking photos 📷, it's quite good. It's my first time here, I came with the idea of ​​exploring the store, ordered special drinks, quite a surprise, worthy of praise. Although the location is a bit difficult to find, it is better because there are few people and no noisy environment. The whole atmosphere is very nice, not bad 😁 The environment...

ubicación y trato del personal muy amables todos en recepción la chica excelente me toco recibiera y en la salida

Well this hotel needs upgrades, people already working, they're on site, so not possible to stay in room and relax during the day. Conveniently located in a shopping area with Walmart, restaurants icecream shop and also a very nice pet shop and more. You need to park your car where need to pay a small amount. Rooms , carpets in the hallway need upgrade urgently. Staff is very nice, most of them work...

If you’re on a business trip this is the place. If you’re coming for vacation I would say try getting closer to the beach but if you’re in a budget then this place won’t be the luxurious next to the water place you’re wishing for but it’s not far from the beach area so you could take an uber, and you’ll be surrounded by restaurants and supermarkets so you’ll be alright

Such an amazing stay! Rooms were comfortable, great and cool AC, breakfast was great, I hope you get to try the caramelized plantains on one of the days, walmart right across from hotel, good for Gatorade, electrolits, etc..., great restaurants behind, safe area, seven eleven walking distance too, Krispy Kreme also close, try la flor de Lis or la Parilla, great food, pool was nice, gym available...

Had a good comfortable 1 night stay. Was upgrade to a suite and not much of a difference I guess. Room 604. Nice big windows of the street ahead with beautiful fountains. Good breakfast - usual continental food and friendly staff. Thankfully, the guy at check in and different person at Check out knew English. But, rest of the time was a lady who knew only Spanish. Had extremely difficult interaction...

Good budget friendly Hilton property, perfect for an overnight stay. A quick ride from the airport. Easy check in with friendly and accommodating staff. Rooms were basic but clean. Small pool, adequate continental breakfast, and beautiful wide windows for a great street view. There’s a neighborhood Walmart and Sam’s club in the same parking lot, and multiple restaurants to choose from also in the same...

good location for short stay. Delicious breakfast.

Amazing views from the suite. The only issue we came across upon check in is a cash only hold instead of a credit card. It was inconvenient as we had to go withdraw 3000 as a deposit for the room in order to check in. They had no atm on-site and we had to walk about a block away to a nearby atm.

The hotel is in a good location, the new district is relatively safe, the rooms are relatively spacious, it is very close to the exhibition hall, there are shopping malls nearby, and travel is convenient. It is a good choice for business travel!

The room type given was not as good as the first one. The most important thing was that the shower head was still the type that pointed straight down, which was very inconvenient for people who didn't want to wash their hair.

Big rooms with comfortable beds. Breakfast is good. nice stuff.

Nice place very clean and close to a lot of food and shopping

Facilities: Good Sanitation: Clean Environment: Modern minimalist style Service: Very good

The room was cold, and the shower water took a long time to heat up.

The room was generally good; cleanliness and space met expectations. I was particularly satisfied with the breakfast, which offered a wide variety of options and tasted good, and the staff were very friendly. Overall, this stay was quite pleasant and I would recommend it.

This was my first time staying at the Paragon Hotel. The room was spacious, and the bed's orientation was quite unique, which met my expectations. There's a small square with Chinese restaurants within a 5-minute walk, and there are also restaurants downstairs in the hotel, which is very convenient. It's great value for money, and the taxi service the hotel provided was excellent. The breakfast was...

The staff tries extra hard to make your experience comfortable and memorable.

Everything is almost perfect. The only inconvenience I found was the nearby highway noise. Although my room was in the 35th floor, the noise of the vehicles passing through was a bit annoying.

Beautiful warm comfortable rooms. Was let down by the food in the restaurant. The pasta is forgettable, as was the breakfast. I think they could do much better. The other hotels in the area have far better food options and quality. This was a surprise for such a fine hotel.

Definitely better than other City Express properties in CDMX. Amazing location next to a shopping mall and plenty of walkable options.

Well located, good standard breakfast (they cooked separate scrambled eggs for my picky daughter which was much appreciated). Rooms are clean. Negatives: Bathroom issues: 1) We had 2 big, 1 small towel for 3 people. They brought additional towels one day after we asked for it 2) Hotel shampoo is terrible, bring your own 3) Toilet seat cover is very thin, you cannot sit on it while you dry your hair...

Great location, very safe to walk at anytime of day/night. Convenient for those taking the bus or metro. Got two bus lines to choose from from left or right of hotel, less than 5 min walk. Closest metro is less than a 10 min walk. Clean breakfast room, got the basic continental type served. A/c worked, did its job, not noisy at all.

I chose this hotel because of its location, and it was the best decision ever. Went for Pride. And it was so convenient!! Few steps from where the parade was passing by. The breakfast buffet was a life saver! Everyone in the staff is helpful and polite. Didn’t love the mattress nor the pillows but, other than that everything else was great!

Simple small hotel steps away from Reforma avenue. Rooms are ok, clean. Room size is OK. Rooms are not soundproof at all, doors are very thin and you can hear everything Infront of the rooms. Staff on reception do not really speak English well but we managed to communicate with them

Basically in the zona rosa so great food and drink in 5 minutes but quiet rooms and great staff. Breakfast was fresh fruit and tast y classic mexican- eggs beans and chilaquiles. We came for great food but never ate out at breakfast.

First the positives. The staff was very friendly and attentive. I appreciated all of my interactions with them. Most spoke English to help with any language barriers. Although some might find the hotel a little eclectic, the place was clean and fun to stay at. There was only one working elevator at the time so had to take the stairs a couple of times to move around. Be mindful that the stairs are a...

Absolutely loved this hotel, from the minute Eduardo checked us into our room early, complimentary drinks (beer) from 6:00 to 8:00, free water all day. Woke up to a delicious breakfast at the roof top, and for our last night we had a really good diner of fish, flan, with espresso Martini. Also a great choice for American platinum rewards! (300$ half year credit + a tons of instant rewards and upgrades...

Our stay at the Umbral, Curio Collection by Hilton was exceptional from start to finish. We booked a large room and it exceeded every expectation — spacious, beautifully designed, and with a spectacular view that made the stay feel elevated and calm. The rooftop views were great. The staff was consistently outstanding, and the service felt personal in a way you don’t always find in big cities. A special...

I cannot say enough good things about this hotel. My husband and I stayed there for 4 nights and honestly this is place exceeded all of my expectations. The view from my room was spectacular. The rooms were spacious, well organized, and extremely clean. The rooms were cleaned and replenished daily. There are two restaurants on site and both are extremely delicious. Room service was quick and friendly...

Wonderful stay here! Room was very comfortable and quiet. Gym was extremely well equipped. We had really tasty breakfasts on the rooftop restaurant in a green, light-filled space. All the staff were very kind and responsive to our requests via WhatsApp, especially Larissa & Eduardo. Would definitely stay again!

Most rooms in this hotel lack outside windows, which makes them feel quite claustrophobic and poorly lit. On top of that, the hotel's location seemed incorrect. I sent my current location to a taxi driver, but their navigation system was wrong. Then, when I ordered food delivery, the driver couldn't find the hotel and claimed they had delivered to the wrong address. This entire experience was incredibly...

We had an incredible room with an incredible view for an incredible moment ! They where very kind with us as we came there to celebrate our engagement. The only missing point is the food

Royal solaris is a good option if you want just a resort experience but its little far from the main hotel zone.

Nice place to relax during vacation, staffs are friendly and kind.

The rooms were clean and the staff's service was impeccable. The restaurant staff, in particular, provided very attentive service.

Rating: 10/10 Excellent all-inclusive resort in Cancun with outstanding service. We arrived early in the morning, and the staff kindly allowed us to use the buffet right away, which was a very nice and welcoming touch. Throughout our stay, the staff was always friendly, polite, and helpful. Our room was cleaned very well every day, and everything was kept neat and comfortable. On the day of departure...

Nice hotel and helpful staff, with convenient access to the beach and lovely views throughout.

The hotel is an architectural gem, centrally located and with parking. The staff is excellent and very friendly! The super-comfortable beds provide a great night's sleep. We'll definitely be back!

The hotel itself is very nice and the service is generally good. The only problem is that it doesn't have hot water. We had to report it three times, and we had a small child with us. They had to change our room, and the water was more or less lukewarm. The area is very central and pleasant. Recommended if you're traveling on business or visiting, but not at all recommended if you're traveling with...

First, I'd like to highlight Pablo's kindness. He helped us choose the various tours we took in the area. The hotel is located somewhat far from the city center. The room is very spacious, but not at all cozy. It's uncomfortable and cold.

The hotel is very large. It's a bit outside the city center, but you can reach it relatively quickly on foot. The lobby is great. The room and bathroom were large and clean, but I felt like I was in a barracks outside. The price was OK. It was OK for one night.

This hotel is well-located, about 10 minutes walk from the Centro Historico. The rooms are spacious and well-kept, quiet and pretty. There are beautiful views from the balconies, and the pool is just beautiful. Although they do not currently serve food, there are nearby places to eat. Pablo was particularly helpful and knowledgeable.

Great place. Very friendly and helpful staff. It was our anniversary so they upgraded us to a suite. Food at the hotel was great. Located near some nice shops and dining establishments.