Universal Aparthotel Elisa in Platja de Muro

Excellent room and very nice and helpful staff as I was running back and forth between hotel and hospital where my wife was recovering from a severe episode of pneumonia

Very happy with service , spotless everything we needed was in our apartment, staff friendly and helpful in everyway. Everything was in walking distance from hotel

A relaxing paradise surrounded by trees, palms and river. Quiet place only 4 minutes walk from the beautiful Playa de Muro beach, shops and bus stop. Very friendly staff and perfect service.

Had a fantastic time well looked after by the staff the place is spotless good location everything you need to lovely breakfast great place to stay very quiet and relaxing place to stay I stayed in the apartments over from hotel again great place for relaxing

Such a lovely place to stay, clean, friendly, food very good. We've not been to this part of Majorca before but plan to go again, a very nice town with a beautiful beach, just a stroll from the hotel, recommend DOBLE A Beach Club for food right on the front, rooftop views.

We stayed at Elissa apartments for 1 week mid April and we really enjoyed it. The transfer from the airport was quicker than expected. Friendly welcome quick check in and a welcome drink. We stayed in room 22 this is ground floor one bed apartment with a pool view & balcony. The room was nice. Had all we needed. The cupboards and drawers did smell alittle fusty but we guessed this could be with it been April and closed over winter. ( we left them open to air out ) The pool is a decent size but cold in April. It didn’t stop people getting in though. It’s a very chilled atmosphere around the pool. The pool bar serves drinks and food both lovely. We stayed bed and breakfast and the breakfast is really nice and varied something for everyone including kids. It’s served 8-10:30am. We stayed b&b as we like trying new places for evening meals which did every night. We walked into Alcudia & Can picafort both a long walk! We had to taxi back but there are buses too. The buses & taxi are a 5 min walk from the hotel. The beach a 10 min walk away. If you hire a car there’s parking outside. The hotel is kept clean and the staff are happy to help. It’s a great place and was very chilled week away just what we wanted for an April break.

Pro: Excellent staff, delicious food served at the buffet with different varieties everyday and no repetitions, very fresh food and lots of choices even for kids .. Staff is super friendly and even helped us to celebrate my birthday with lots of fun and flare and no charge at all. Very close to the beach and wash area Con: Rooms are a bit older with the cupboard smelling of mould and the bathroom drain not working properly. Apart from that everything was great and will visit again

Room and restaurant is good, good view from restaurant, but the pool is too liten and too deep for us short people and many children who play and jump in the water all the time. Too liten pool for many geast, good that it take 5-6 minutes to the beach. Good beach.

Had a great stay with our 12month old twins. All of the staff were so lovely and helpful no matter what we asked and they were so nice to our twins. Food in the bar/restaurant was very nice and breakfast buffet was fab! It was a bit too cold to swim but it's to be expected at this time of year, regardless pool area was beautiful and always spotless. Would definitely return.