Hotel Ambassador Zermatt 4*, Zermatt (Switzerland): Price comparison, Reviews, Video, Book online

Rooms and prices

2 guests

Adults−2+

Children under 17−0+

Age−7+

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2 Bedrooms Single Family Suite

Family room with bathroom

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Run of House

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Economy room

Private bathroom

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Economy Double room

Private bathroom

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Standard room

Private bathroom

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Standard room with garden view

Private bathroom

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Standard room with land view

Private bathroom

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Standard room with mountain view

Private bathroom

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Standard room with view

Private bathroom

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Standard room with balcony

Private bathroom

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1 Bedroom Standard room

Private bathroom

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2 Bedrooms Standard room

Private bathroom

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2 Bedrooms Standard room with mountain view

Private bathroom

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Standard Single room

Private bathroom

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Standard Single room with mountain view

Private bathroom

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1 Bedroom Standard Single room

Private bathroom

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Standard Triple room

Private bathroom

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Standard Quadruple room

Private bathroom

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Standard Quadruple room with mountain view

Private bathroom

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Standard Family room

Family room with bathroom

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2 Bedrooms Standard Family room

Family room with bathroom

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Standard Single Family room

Family room with bathroom

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Standard Double room

Wireless internet, minibar and private bathroom

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Standard Double room with garden view

Private bathroom

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Standard Double room with land view

Private bathroom

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Standard Double room with mountain view

Wireless internet, minibar and private bathroom

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Standard Double room with view

Private bathroom

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Standard Double room with balcony

Private bathroom

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1 Bedroom Standard Double room

Private bathroom

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2 Bedrooms Standard Double room with mountain view

Private bathroom

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Standard Triple room with mountain view

Private bathroom

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Standard Triple room with balcony

Private bathroom

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2 Bedrooms Standard Quadruple Family room

Family room with bathroom

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Comfort room

Private bathroom

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Comfort Single room

Private bathroom

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Comfort Double room

Private bathroom

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Business room

Private bathroom

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Business Single room

Private bathroom

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Business Double room

Private bathroom

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Business Double room with mountain view

Private bathroom

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Superior room

Private bathroom

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1 Bedroom Superior room

Private bathroom

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Superior Double room

Private bathroom

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Deluxe room

Private bathroom

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Deluxe room with mountain view

Private bathroom

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Deluxe Single room

Private bathroom

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Junior Suite

Private bathroom

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1 Bedroom Junior Suite

Private bathroom

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2 Bedrooms Junior Suite

Private bathroom

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Double Junior Suite

Private bathroom

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Standard Junior Suite

Private bathroom

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Suite

Wireless internet, minibar and private bathroom

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Suite with mountain view

Private bathroom

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Suite with balcony

Minibar and private bathroom

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1 Bedroom Suite

Private bathroom

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2 Bedrooms Suite

Private bathroom

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2 Bedrooms Suite with mountain view

Private bathroom

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Single Suite

Private bathroom

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1 Bedroom Single Suite

Private bathroom

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Triple Suite

Private bathroom

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1 Bedroom Triple Suite

Private bathroom

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Quadruple Suite

Private bathroom

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2 Bedrooms Quadruple Suite

Private bathroom

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Family Suite

Family room with bathroom

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Family Suite with mountain view

Family room with bathroom

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2 Bedrooms Family Suite

Family room with internet, mini-bar and bathroom

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2 Bedrooms Family Suite with mountain view

Family room with bathroom

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Single Family Suite

Family room with bathroom

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2 Bedrooms Triple Family Suite

Family room with bathroom

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Quadruple Family Suite

Family room with bathroom

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2 Bedrooms Quadruple Family Suite

Family room with bathroom

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Double Suite

Private bathroom

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Double Suite with river view

Private bathroom

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Double Suite with balcony

Private bathroom

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1 Bedroom Double Suite

Private bathroom

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Double Family Suite

Family room with bathroom

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2 Bedrooms Double Family Suite

Family room with bathroom

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Double Suite with mountain view

Private bathroom

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2 Bedrooms Triple Suite

Private bathroom

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1 Bedroom Quadruple Suite

Private bathroom

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2 Bedrooms Quintuple Suite

Private bathroom

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Standard Suite

Private bathroom

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Standard Suite with view

Private bathroom

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1 Bedroom Standard Suite

Private bathroom

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Standard Single Suite

Private bathroom

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Standard Triple Suite

Private bathroom

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Standard Family Suite

Family room with bathroom

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Standard Quadruple Family Suite

Family room with bathroom

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Standard Double Suite

Private bathroom

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Standard Double Family Suite

Family room with bathroom

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Business Suite

Private bathroom

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Business Family Suite

Family room with bathroom

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Superior Suite

Private bathroom

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1 Bedroom Superior Suite

Private bathroom

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Deluxe Suite

Private bathroom

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Deluxe Family Suite

Family room with bathroom

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Executive Suite

Private bathroom

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Apartment

Private bathroom

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1 Bedroom Apartment with mountain view

Private bathroom

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2 Bedrooms Apartment with mountain view

Private bathroom

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Double Apartment

Private bathroom

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Villa

Private bathroom

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Double Villa

Private bathroom

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Cottage

Private bathroom

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Cottage with mountain view

Private bathroom

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More rooms

Description

Hotel in the heart of Alpine village is located in the centre of Zermatt, near the railway station. Offers stylish, elegant rooms and apartments with a balcony offering panoramic views of the surrounding mountains, including the Matterhorn. The restaurant serves gourmet Swiss and international cuisine. Guests enjoy excellent service and a welcoming atmosphere. One of the best hotels in the resort.

Built: 1978

Renovated: 2014

Location: in the centre of Zermatt, 100 metres from railway station, 1 km from the ski lift, 84 km from Sion airport, 90 km from Lugano airport, 214 km from Geneva airport, 263 km from the airport of Milan in 373 km from Turin airport.

Consists of three 5-storey buildings.

The hotel has 84 rooms.

Accepted credit cards: Visa, MasterCard, Maestro, Diners Club, American Express, JCB.

Pets are allowed. This service can be paid.

On the hotel territory: Free wifi, ski-storage, bar, restaurant, snack bar, garden, terrace, currency exchange, Luggage storage, Concierge service, Laundry, Fax/Photocopying

Attractions: skiing, sauna, hot tub, indoor pool (all year) ski equipment hire on site, ski pass vendor

For children: baby cot (on request)

The distance to ski lift is 15 min.

The distance to the nearest airport is 84 km.

Policies and conditions

Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds: For all room types, cribs can be added, but extra beds cannot be added. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Breakfast: Buffet [Mon - Sun] 07:00-10:30 Open Additional breakfast fees are not included in the total and need to be paid at the property.
Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: Contact the property for details
Age Requirements: The main guest checking in must be at least 18 years old
Paying at the hotel: DinersClub, MasterCard, JSB, AmericanExpress, Visa
Check in time: 15:00. Check out time: 06:00-11:00.

2 guests

Adults−2+

Children under 17−0+

Age−7+

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Services and facilities

General

Computer
Elevator/lift
Currency exchange
Smoke-free property
Heating
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Garden
Television in lobby
Terrace
Fire Extinguisher
All Spaces Non-Smoking (public and private)
Outdoor furniture
Reception desk

Rooms

Non-smoking rooms
Room service
Family room
Indoor Fireplace
Smoke Detector
Cable TV
TV
Minibar
Hairdryer
Shower
Wardrobe/Closet
Bathrobe
Alarm clock
Slippers
Toiletries

Accessibility

Accessibility features

Services and amenities

Ironing
Luggage storage
Laundry
Safe-deposit box
Concierge services
Dry-cleaning
Shoe shine
Luggage storage
Wake-up service
Telephone

Meals

Bar
Diet menu (on request)
Breakfast
Buffet breakfast
Breakfast in the room
Restaurant
Restaurant (buffet style)
Snack bar
Packed Lunches
Bottled water

Internet

Free Wi-Fi

Transfer

Transfer services

Languages Spoken

Spanish
German
Russian
English
Italian
French
Multi-language staff
Portuguese

Tourist services

Tour assistance

Recreation

Hiking
Sun Deck

Parking

No parking

Pool and beach

Swimming pool
Spa tub
Indoor Pool
Beach/pool towels
Heated swimming pool

Business

Business center
Fax and copy machine
Conference Hall

Sports

Cycling

Beauty and wellness

Doctor
Sauna
First Aid Kit

Kids

Playroom
Family/Kid Friendly

Winter sports

Ski storage
Ski passes available
Ski facilities rental
Skiing

Pets

Pets allowed

Street view

Video: Hotel Ambassador Zermatt, Zermatt, Switzerland

Map

Reviews

Cleanliness

Amenities

Location

Service

10.05.2026 Guest

The resort has a brand new feel overall. It's super close to the train station, just a 5-minute walk, which makes getting to the Matterhorn really convenient. Plus, it's closer to the viewpoint than other hotels. The room had a very cozy vibe. However, I wouldn't stay here again, and here's why: 1) There's no hot water during peak shower times in the evening, so I had to wait until morning to shower, and I felt sticky and uncomfortable all night. 2) The Matterhorn view was obstructed by two trees, and I don't think rooms with obstructed views should be sold at the same price as those with an unobstructed view.

09.05.2026 Guest

Booked room with Matterhorn view. Luckily, I can see blue hour and golden hour in the last dawn. Breakfast is excellent. Staff are nice and friendly.

20.03.2026 Guest

Has a pleasant stay at this hotel during my trip to Switzerland. The location was very good and convenient, the views were beautiful, and the room was clean. The service was also okay overall. It was a comfortable stay and a good experience.

24.02.2026 Zunnan

The hotel was quite good, and the check-in experience was excellent. It's close to the train station, and the room was spacious.

21.02.2026 Guest

Right next to the train station, just a 2-minute walk. The staff are friendly and the room is clean. 👍👍👍

31.01.2026 Guest

It was a great experience to stay in this hotel. The location, staff & amenities were great. The choice of breakfast were so good plus the warm environment especially during my winter visit. Overall, it was a great stay in this hotel and will repat again in the next visit to Zermatt.

29.01.2026 koxxko

The hotel room was lovely and comfortable to stay in.
It was a lovely 2-night stay with a Matterhorn view, although it only revealed itself on the day we checked out. When it finally appeared, the scene was absolutely beautiful.

28.01.2026 Jiraphat

We stayed here for 3 nights. The location is perfect, just a few steps from the train station. Our room was spotless and we love the partial Matterhorn view. The breakfast staff were incredibly friendly and welcoming. Everything is perfect. I’ll definitely stay here again for my next Zermatt trip.

03.01.2026 AMC2905

Great location next to the train station. Nice room, overall good amenities nothing bad.

27.12.2025 PuxingheR

The service was excellent, easily the most satisfying hotel I've stayed at in Zermatt for the price. It's also very close to the train station, which is super convenient.

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POIs near hotel

Matterhorn Museum (9 min)

Matterhorn Museum exhibits Zermatt’s cultural history and mountaineering heritage, open daily with an entrance fee.

Entrance Gorner (1.9 km)

Entrance Gorner is an attraction open daily from 09:15 to 17:45, providing access to nearby points of interest.

Ruin (5 km)

This site features historic ruins, reflecting past structures without detailed historical records.

Golden Spot (5 km)

Golden Spot is an open-access attraction operated by Gornergrat Bahn, open daily from 08:00 to 17:00.

Gornergrat (5 km)

Gornergrat is a mountain viewpoint in the Swiss Alps, accessible by railway, known for panoramic views of surrounding peaks.

Frequently asked questions about Hotel Ambassador Zermatt

How much does it cost to stay at Hotel Ambassador Zermatt?

The cost of staying in Hotel Ambassador Zermatt depends on the dates, rates, number of guests and other conditions. The minimum estimated price is 319 USD. Enter your dates to see the exact offer prices.

Which sights are located near Hotel Ambassador Zermatt?

The nearest sights are: Gornergrat railway (5 km), Gorner Glacier (7 km) and Matterhorn (9 km)

Is there a pool in Hotel Ambassador Zermatt?

Yes, there are Heated pool, Pool cover

Does Hotel Ambassador Zermatt have a pool?

Yes, Hotel Ambassador Zermatt has a swimming pool for guests.

Are pets allowed at Hotel Ambassador Zermatt?

Yes, pets are welcome at Hotel Ambassador Zermatt, but we recommend calling ahead to confirm details (e.g., pet size, fees).

What’s the cancellation policy at Hotel Ambassador Zermatt?

The cancellation policy at Hotel Ambassador Zermatt depends on your room type and booking terms.