Sheraton Miami Airport Hotel & Executive Meeting Center in Miami
✅ Convenient 2 km distance to Miami International Airport with a free 24-hour shuttle every 15 minutes ✅ Restaurant offers good meals and buffet breakfast with positive feedback on catering service during events ✅ Spacious and comfortable rooms with soundproofing and air conditioning ✅ Friendly and attentive staff, especially in housekeeping, concierge, and club lounge ✅ Good fitness centre and pool area, with scenic views including a nearby golf course ❌ Some rooms have maintenance issues such as no hot water, malfunctioning coffee makers, and old bathrooms ❌ Guests reported poor front desk service, including unreachable phones and slow check-in on busy days ❌ Cleanliness concerns noted by multiple guests, including unclean sheets and presence of cockroaches in a room ❌ The hotel is aging and shows signs of wear, requiring repairs like window glazing and gangway maintenance ❌ Additional fees for pets and breakfast are not included in the base price and must be paid separately
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Description
Sheraton Miami Airport Hotel & Executive Meeting Center is a three-star hotel built in 1977, offering a range of room types from Traditional Guest rooms to the 1 Bedroom Presidential Club lounge access Double Bi-level Suite. The hotel features soundproof rooms, air conditioning, and facilities for disabled guests. It includes an on-site restaurant with buffet breakfast available daily from 06:00 to 10:30. Guests can enjoy amenities such as a fitness centre, a pool, a garden, and a terrace. The hotel provides a 24-hour front desk, concierge services, laundry, and free parking. Pets are allowed on request with a fee. Meeting and banquet facilities are available, making it suitable for business travelers. Despite its age, the hotel maintains a clean environment with a rating of 8/10 for cleanliness and services. However, some guests reported issues with room maintenance and communication with the front desk. The hotel accepts multiple credit cards and requires a $100 deposit refundable within 7 days after check-out.
Location
Located at 3900 Northwest 21st Street in Miami, this hotel is approximately 2 km from Miami International Airport (MIA), making it convenient for travelers with early flights. The hotel operates a complimentary shuttle service to the airport every 15 minutes, which guests find reliable. Nearby public transport options include train, metro, Greyhound, and Flixbus stations within a 4-minute walk. For dining outside the hotel, the café "JOE & THE JUICE" is just 352 meters away. The hotel is about 6.9 km from the sea, providing a balance between airport proximity and access to coastal areas. There is also a golf course within 3 km, and a new soccer stadium is under construction nearby, offering additional local attractions.
Tips
- If you arrive on busy days like weekends, be prepared for possible delays at check-in and ask for early assistance if needed.
- Carry a power adapter or USB charging cord since some rooms require a plug plus cord to charge phones properly.
- For insect concerns by the pool in the evenings, bring bug spray.
- Confirm your room type carefully if a bathtub is important, as not all rooms have one.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs and extra beds cannot be added.
- Breakfast: Option: Buffet Opening hours: [Mon - Sun] 06:00-10:30 Open Contact the property to see if extra breakfast is available. If so, you can pay for it at the property.
- Deposit Policy: Deposit required A fixed amount of US$100.00 is charged. This property accepts credit cards The deposit will be returned to the original account of payment within 7 days after check-out.
- Pets: Pets are allowed on request Types of pets allowed: dogs, cats Fee: US$75.00 per pet per stay
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 21 years old
- Paying at the hotel: UnionPay, AmericanExpress, DinersClub, MasterCard, Visa
- Check in time: 15:00. Check out time: 11:00.
Services and facilities
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Newspapers
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Outdoor furniture
- Non-smoking rooms
- Soundproof rooms
- Room service
- Interconnecting rooms available
- VIP room amenities
- Cable TV
- Hairdryer
- Flat-screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Ironing
- Luggage storage
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Vending machine
- Bottled water
- Free Wi-Fi
- Car rental
- Airport transportation
- Transfer services
- Spanish
- English
- Multi-language staff
- Portuguese
- Tour assistance
- Sun Deck
- Parking
- Parking nearby
- Swimming pool
- Outdoor pool
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Fitness facilities
- Golf course (within 3 km)
- First Aid Kit
- Pets allowed
The distance to the sea is 6970 meters
Video: Sheraton Miami Airport Hotel & Executive Meeting Center | outdoor pool and common areas | hotel tour
Map
Reviews
I also was happy to be going to the reliably clean Sheraton, to sort out my suitcase.
This time I made the mistake on arriving on a Sunday, when the boat cruise people had helped to fill the hotel and this large hotel was completely full. A staffer said he'd put a rush on my room. Although I was exhausted, I patiently waited two and a half hours, before I asked if I could have a pillow and a blanket to lie somewhere in the lobby. I wish this had been done, instead of giving me such an inferior room. Staff told me a one bedroom was available, and I agreed. Little did I know what lie ahead, in contrast to my prior visits.
First, I plugged in my 3 phones. After an hour I noticed my USA phone went down while charging instead of up. It seems in that room, you must use a plug plus a cord to chargeca phone. There one can't use the just insert place for a cord.
Next, there was no tub to soak my tired legs in. I thought all rooms there had a tub and shower combination. I chose that hotel for it's short distance from the airport and because it had a BATHTUB.
Then I tried the landline phone which had a red, supposedly charging it, but it was dead!
I copied down the phone #, thinking I could simply call the full phone number from a cellphone in the am to ask about staying til 1pm, in the morning and a call about getting my luggage to the lobby. I also wanted to use the wakeup service but eventually figured I would probably wake up in time.
In the morning I called the given number numerous times, but only got to a virtual assistant. One time Bonvoy members were mentioned, so I finally got to a human being. She checked for awhile and couldn't get through to the front desk. She worked on my no communication with the front desk and finally figured out that even though no option was given I could press zero at a certain time after dialing the full number to reach the main desk. I did, still no possibility to stay til 1pm, but I did get my luggage pick up scheduled.
Next the coffee. Although plugged in, it did not work. I struggled to move the furniture and accomplished that. But then the cord plug did not stay in tight enough to allow the coffemaker to function. Finally, I wedged the wastebasket against the cord so the coffee maker would start. If the room telephone had worked I could have called the front desk for help.
After I had my coffee, I was clearing up things when I noticed and killed a cockroach on top of my used coffee pack. That didn't make me feel very good as I had already spread out my clothes, thinking the Sheraton would be clean.
Then I finally tried taking a shower, 3 times but NO hot water. I finally gave up. I had always had hot water at the Sheraton!
Time for room 932 to be decommissioned!
前台服务人员工作态度不好,房间里各种服务电话都没人接听,包括前台、叫醒服务、客房服务,电话都打不通,客人需要一些转换插头或者其他一些协助服务全部没有
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Frequently asked questions about Sheraton Miami Airport Hotel & Executive Meeting Center
Does Sheraton Miami Airport Hotel have a shuttle service to the airport?
Yes, the hotel offers a free shuttle service to Miami International Airport every 15 minutes, operating 24 hours a day.
Are pets allowed at Sheraton Miami Airport Hotel?
Pets such as dogs and cats are allowed on request with a fee of US$75.00 per pet per stay. Service animals are also permitted.
What types of rooms are available at this hotel?
Room types include Traditional Guest room; Traditional Quadruple Guest room; Traditional Double Guest room; Executive Club lounge access Guest room; Executive Club lounge access Quadruple Guest room; Executive Club lounge access Double Guest room; 1 Bedroom Club lounge access Double Bi-level Suite; and 1 Bedroom Presidential Club lounge access Double Bi-level Suite.
Is breakfast included in the room rate?
No, breakfast is served buffet style daily from 06:00 to 10:30 but requires an additional fee paid at the property.
What accessibility features does the hotel offer?
The hotel provides facilities for disabled guests, including lifts and soundproof rooms.

























































































