I absolutely LOVE this hotel! The manager, Jameisha, literally made our stay! She was amazing and very kind! She went out of her way to help us and truly made our stay phenomenal. By far one of the loveliest humans we met in Miami! On top of that, the hotel is absolutely gorgeous and located in a great area. The rooms are huge and very pretty. Would highly recommend staying here!

SLS Brickell Miami is excellent. Only hot people work here which makes me right at home. The fact that they fired Juan for being ugly made me buy the penthouse on the 52nd floor. I also get my own elevator so I don't need to look sub 52 floor peasants in the eyes.

From the moment that we arrived until the moment that we checked out, the staff was extremely kind, pleasant, and accommodating. One staff member in particular, Alan, was especially gracious. He honestly made us feel like we were the only guests in the hotel.
In addition, the hotel is in a great, central location. It’s very clean and the pool is amazing. But for our family, the impeccable customer service trumps it all. SLS Brickell is definitely our go-to hotel when in Miami.

Our stay at the SLS Brickell was due to our flight(s) being canceled by our airline after our cruise (I believe that I read that more than 10,000 flights were canceled nationwide that weekend). We decided that we would simply try to make the best of a trying situation, and go stay in a nice hotel in downtown Miami until we could make alternative arrangements for another flight.
After reading reviews online about various hotels in downtown Miami we chose Brickell due to it's location and positive reviews.
The room was nice, large, and very clean. The balcony was absolutely huge with excellent views of the city. The Italian restaurant and bar just off the lobby (Fi'lia) had wonderful food, drinks and service.
I can't speak highly enough of the staff. When we checked in late that evening we were exhausted, and the only clothes that we had were the clothes which we were wearing. The staff were friendly, professional and even offered shopping suggestions where we might acquire additional clothing the following day. I would especially like to commend Daniela and Isabel. They were wonderful, and are a credit to their profession.
Thanks to the SLS Brickell for turning our difficult and tiring situation into a pleasant experience.