For 3500 yen a night, I really can't complain! Though the towels, sheets, duvet, and pillows might not have been the cleanest
Very lovely hotel in the heart of the Old Quarter! Train Street is literally right across the road. I really appreciated the warm welcome from the owners - they were incredibly kind
The bathroom amenities are a bit old, but it didn’t affect my stay, the water pressure was great (speaking as a girl with long hair who always struggles with this at hotels!)
Location in the middle of old quarter, 5 minutes to train cafe and 10 minutes to the Dong Xua market.
Staffs are friendly the rooms also pretty clean 👍
I asked about a nearby print shop and they happily printed my doc for free. The room is lovely and the AC works well
Very budget friendly and absolutely worth staying at!
Northern Vietnam, Hanoi, 1B9 Dam Trau, Bach Dang, Hai Ba Trung 🧭 Map
Pool: Pool
Excellent service compared to other hotels within the same price range in Hanoi. A whole lot of free stuff :> which really impressed me. Definitely will come back again
The room is a bit small, but I was very satisfied in all aspects when staying here : This hotel is great & staff are very nice! Highly recommend!
Very quiet and lovely room. Huge bed with soft sheets and pillows. Couple free drinks and waters in the fridge (shame they weren't cold).
the pictures are better than the reality. overall - okay
would recommend for anyone wanting to visit the area, cheap and fine
Delightful stay with a breathtaking misty mountain view! Cozy, clean beds and a Japanese self-cleaning toilet. Breakfast had good variety, and the location was perfect—close to all amenities. I'd definitely stay again.
Spacious, spotless, and super comfortable rooms paired with a lovely blend of modern amenities and Vietnamese charm make it a delight to stay here. But what really elevates the experience is the exceptional service
The heated indoor pool is a big plus after long walks, and the high-tech bathroom fittings (heated seat, wash, dry functions) add a fun, luxurious touch. Highly recommended and great value for money
We treated ourselves to a spacious room so my husband could handle his meetings in peace, and it was so worth it—the bed felt like a warm hug! I’m still dreaming of those mountain views we almost saw; even with the clouds, the location felt magical
The mountain view was amazing, especially in the sunlight. A few foggy days didn’t lessen its charm—I already miss it and plan to return for a longer stay. Overall the hotel and its view are highly recommended.
A wonderful find in Sapa—combining comfort, charm, and superb service. Conveniently central yet peaceful, the hotel offers spotless, spacious rooms with modern touches and Vietnamese style
There are literally hundreds of hotels in Hanoi, but you would be hard pressed to find a batter bargain this this
Location is one of the best places
Hotel for 1 night. Price corresponds to quality. The room has everything you need. The room is tired.
Nice place, quiet street, needs bed table & reading lamp but big bed holds my stuff. TV angle not ideal (it's at 90 degrees to bed & too high) but nice balcony view & AC/fan work fine
I felt the room a bit smelly so far okay for others.Thank you.
It was a excellent experience at this hotel, staff is so polite and well maintained hygienic room with many facilities.
Northern Vietnam, Hanoi, 44 Hang Bun, Nguyen Trung Truc 🧭 Map
Pool: Pool
The front desk staff were friendly and attentive, and they quickly assisted with any issues I encountered. The location is convenient, with excellent surrounding amenities, and overall it offers great value for money
A little mishap at first but it was corrected right away and were able to stay in the family room which I booked at trip.com. Staff are friendly and accomodating. The food being serve are all nice and delicious.
Hotel is really a hotel, not something like that :), lake is in a few minutes of walking also close to Ho Chi Mihn square. Breakfast is nor very rich but satisfactory for the price you pay
I was very satisfied with the stay, as the hotel location is really wonderful if you like to spend a night next to the Ho Tay lake as change to the backpackers district
There is a safe and mini bar in the room. Showers were clean supplied with bath appliances. There is also an elevator, that is helpful for elder people
Reception organizes transfer to the airport which is more expensive than you can do yourself, but trustworthy as the car waits for you before a night
Northern Vietnam, Hanoi, 19 Bat Dan Str., Hoan Kiem 🧭 Map
Pool: Pool
The curtains are dirty and the ac has a very dark filter probably due to dust
Great value. Nice comfortable room. Very friendly and helpful staff. There are lots of cafes in the area. Not far from the lake.
Great staff, nice rooms, fantastic location. The hotel is right in the middle of the action in downtown Hanoi. There are literally hundreds of places around - places to eat, drink, sightseeing, etc
I came back around 3 pm and the front desk helped me with my baggage. I thought that was really nice of them to do. It could get loud in the morning because its in a busy area but if you will go out anyway, thats fine
Perfect location for sightseeing, with many attractions, cafes, and shops just steps away.
I came in early so I understand why I didnt get to check in early but some Chinese tourists came in after me and they checked in immediately. I left my luggage and went around the city
Northern Vietnam, Hanoi, 17A Tran Hung Dao Street 🧭 Map
Pool: Pool
The is the best hotels we’ve stayed in during our 10 days trip in Hanoi. The service was excellent from start to finish. River, Phillipe, Nam, Ngoc and all the other staff were incredibly friendly and helpful
De Syloia has all factors that make it a fantastic stay: perfect location in the heart of Hanoi center, the warm hospitality and professional service by their staffs, and the beautiful, spacious, clean and bright room
Really nice hotel would recommend to anyone who wants a bit of a treat whilst away from home. Everything spot on with very friendly staff. Reception really helpful and friendly Do Duc and Ngoc especially
Nguyet was so kind to let us use the shower rooms and prepare all the necessaries for us (i. clean towels, toiletries, etc. By mistake, we also left our stuff in the room after our check-out
Location is great as it’s not as busy as the old quarter. The concierge staff are very nice , polite and helpful. They help us book restaurants, Find exchange also keep our luggage even a day after check out
The room is nice and spacious. You will get exactly what you see in the photo :)
Northern Vietnam, Hanoi, 21-23 Nhan Hoa Street Nhan Chinh Ward 🧭 Map
Pool: Pool
Date of Stay 22/1/26 to 6/2/26 Mely Hotel is an average standard 3* hotel facility, located 7. 6km from the city centre in a bustling and vibrant commercial / residential area of Hanoi
Public transport is close at hand. It provides an economic option for accommodation. What separates the Mely Hotel from just being “average” is the standard of service that was received
The staff and their commitment in hospitality ensured my stay exceeded any expectation. Ranked amongst my top memorable hotel stays of any class. Thank you to the team at Mely Hotel
A very basic hotel for a reasonable price and a great location. If your destinations in Hanoi are not in the Old Quarter area, and all you need is an airconditioned bedroom, this place may suit nicely.
This place I like because of friendly receptionists. Very helpful. The rooms are good or ok depend on how much you paid for it. There are some minor issues but still ok.
The toilet is clean but broke, can not open the cover of toilet. The room in the top floor is so small.
Northern Vietnam, Hanoi, No. 47 Lo Su Street, Hoan Kiem District 🧭 Map
Pool: Pool
Breakfast is very good, my family enjoy it. The hotel is very near to Hoàn Kiếm lake, just 5 minute walk and very easy to access to nearby restaurant
The hotel was very clean and hygienic! The staff were really welcoming and even recommended some great local restaurants
This hotel was a very welcome change and I was extremely happy I moved here. I came to this property after leaving another hotel that was unbearably noisy inside the building
Hoan Kiem Lake is about one block away, and there are plenty of cafés, pharmacies, and convenience stores nearby. It felt much less congested and far easier to walk around in than other parts of the Old Town
The hotel breakfast was delicious too, especially the Vietnamese dishes! The location is excellent, within walking distance to all the city's attractions, and there are plenty of places to eat nearby
The room was very clean and well maintained. The shower had abundant hot water with good water pressure, which made a big difference after long days out. Sound insulation was good, and I slept well
Clean Rooms, Nice staff.
Good swimming pool and gym
Breakfast is good.
They have a modern kitchen , fridge and even a washing machine! The room was so comfortable and pleasant that we didn’t mind just staying there for days
Most of all the staff and the general manager were extremely helpful as we had a baby and they catered to anything in a split second
It was strangely dark in the hallways and none of the amenities were available in the evening
Excellent hotel, it's just a bit far from the tourist areas, but it's ideal for relaxing, enjoying the facilities, and staying a good amount of time there
It was my first time staying there, and the receptionist spoke a little Chinese, which was very helpful.
Northern Vietnam, Hanoi, 32A Dao Duy Tu Street 🧭 Map
Pool: Pool
The room was compact but clean, as well as beautifully designed - as was the rest of the hotel! There was no view but there's no traffic noise at night so it balances out nicely!
Highly recommended
Very good location and the staff were so friendly and accomodating. Our room was very comfortable. All the facilities are very well presented and clean.
Will definitely be back to stay again.
When we eventually landed, I expected that the promised hotel transfer would have long departed without us. To my surprise the driver met us from the plane and took our luggage to our transport
The perfect place if you want to explore Hanoi Old Quarter. Loved the place and the food was very good. Best part of the place is no doubt the location. Rooms are moderately sized and clean
This is one of my favorite hotels. The staff in this hotel appear to fully understand what quality is and try to go beyond this. Our flight to Hanoi was significantly delayed
Great hotel within 5 minutes walking distance from Ta Hien street. Staff is so helpful, rooms are spacious and very clean. You'll get airport pickup for super cheap.
The location is pretty good, but the facilities are a bit old. If you open the window, it's blocked by the building next door. However, if you book at a low price, it's okay. There are a lot of restaurants around
The hotel's location was great, but the lack of towels was incredibly inconvenient. The towels were also very old and rough.
The staff are very friendly, the rooms are spacious and comfortable, and the internet is usually working. LỮ and she will reset it for you. Sometimes the power cuts out, but that's normal for Sapa
The hotel facilities and location are first-class, and the staff are patient and friendly. The view (lake view) is also very beautiful. If I visit Sapa again, I will choose this hotel again.
Its a family run hotel facing the sapa lake. Check in was fast and easy. We booked a "Superior Triple Room" with lake view and we got the room on 4th floor facing the beautiful lakeview.
She manages the front desk and will always answer phone calls promptly. If you need a bus/car/motorbike, need to find laundry or good restaurants, she always has great recommendations
They need to improve their timetable as all boats are trying to do the same activities at the same time leading to the sites being extremely crowded (the second morning the sites were empty!)
Good experience but could be improved
The ship is definitely older but functional. Bring water as they charge for it through the cruise (all beverages are for sale)
Overall worth it but if I was to go again, I would do a longer cruise or a day cruise
The cabin was nice and with a good shower, comfortable bed and great balcony. The food was plentiful and tasty with a good variety at lunch and dinner. The excursions were good & well organised
Clean room and nice staff for a reasonable price. Highly recommended !
The flight time was late so it took 5-6 days to go to Sapa. Since it was a hotel I booked for sleeping, the cleanliness was not good considering the low price.
Quiet and decent breakfast. But for non smokers, make sure to check the room before confirming. Some room reeks of 2nd hand smoke...
It's ok for the price but you will find either small roaches and ants here...
Northern Vietnam, Sapa, 10 Hoang Dieu Street 🧭 Map
Pool: Pool
Fantastic experience in this hotel, stayed total 3nights.. Room hygiene very clean. Very Helpful housekeeping and bellboy to help us carry luggages..
Will highly recommend people to this hotel to stay!
The staff provided good service, and some could even speak Thai, offering various recommendations. Upon entering the hotel for check-in, the 5th floor serves as the main reception area and breakfast zone
The bed in the room was quite good for the price. It was reasonably clean and aesthetically pleasing. Complimentary drinking water was provided, and the bathroom had hot water with strong pressure
The guest rooms are located on the 7th floor, offering excellent views and ambiance outside. You can see the beautiful garden and the main station, perfect for taking photos
The room is very clean with nice balcony and big windows, The view is spectacular when the mist disappear, We could see Sun Plaza and stone church from our hotel
Free breakfast is fine, i loved the fried noodles and the crispy bun, also the camote and corn very sweet
Room with balcony is also good, though when we went there the weather is super foggy, did not saw the mountains view very well
Northern Vietnam, Hanoi, 67A Thuoc Bac Str, Hang Bo Ward 🧭 Map
Pool: Pool
Location is great right in the middle of the old quarter. Cold air conditioning and comfortable bed. The only problem is that there isn’t elevator and my room was at the fourth floor, but apart from this all was great
This is located in old quarter and is at walking distance to almost every tourist destination here like the Lake, women's museum and etc. They have great breakfasts too which I enjoyed every morning
Extremely helpful and friendly staff, room was clean and well maintained with plenty of amenities at a great price. Will stay here again!
Hotel service and managment are up to the mark. The room is quite amazing. Plus the staff are well mannered.
An awesome hotel with great amazing staff. I am gonna stay here everytime I visit Hanoi
Rooms are well maintained and quite central to many attractions
Cheap hotel with a very beautiful view. It's a shame the pool was empty.
I love the location and the friendly staff, even though we arrive early, we are still grateful since they have a spacious waiting area for us traveller to wait and leave our luggages in the lobby while going out.
Location is good. Have many good massage shop nearby. Lots of restaurants and shops around it. And it's in the direct pick up location for the bus to Hanoi pick up. Hotel staff is very helpful and give us good guidance.
Very convenient for those who want to go to Fansipan Mountain since you can take the funicular train to Fansipan from Sapa Station. Its the location of this hotel was also very near to some other attraction in Sapa, i
e: Sapa Center and Sapa Notre Dame Cathedral. Rooms were clean, well equipped and warm as they had both electric blankets and heater
Stayed here for a night during my short trip to Sapa. Location of this hotel is great - walking distance (5 min) to Sapa Station
Northern Vietnam, Hanoi, 22 Doan Tran Nghiep Street, Hai Ba Trung District 🧭 Map
The room is a bit old but in return the reception service is super enthusiastic, super good, the location is near Vincom Ba Trieu very convenient, there are many delicious restaurants nearby
I say it is the best because of the management and its staff members, They are extremely accommodating even under wrongful accusations which I'd rather not delve into, but I will because it truly is a testament to the superior character of the management team
A high class standard hotel with loving and friendly receptionists! Room was very classy and comfortable. I wish to be able to visit or stay here longer next time hehe. Definitely a 10/10 worth of experience
It's the best hotel I've ever stayed in, and I've traveled all over the world, have stayed in crummy hotels to the very best hotels
A part from the incident in my two visits to Hanoi which equates to about 30 days I have stayed there, and the service from the smiles to the amenities are second to none
At first I didn't know how to use the shower so I got the water wet all over the floor. Staff Minh Hang helped me clean up even though it was quite late at that time
Northern Vietnam, Sapa, 5 Alley Hung Ho Sapa Town,Alley Hung Ho 🧭 Map
The best hotel in this town. There is a swimming pool and spa. Excellent restaurant with a selection of local and European dishes. I recommend it for lovers of serenity 🏯
Great hotel at a great price. The rooms are well kept and spacious. The view from the balcony is just an added bonus. Just a two minute walk down takes you to the city center. Food too was really good. Highly recommend.
After stopping they went and bother another area of the hotel which my friends were staying at. So seriously, get your construction/remodeling plan under control. DON'T remodel next to the room that people are sleeping
You could have easily just put me in some where that is quite and i would have been happy. Hotel looks nice and the rooms are decent. Heater doesn't work well in our room. They were nice to address all my problems
In my opinion, you shouldn't eat out, but eat at the hotel overnight, there is a lot of delicious yeast there. Everyone is happy and will return here if there is an opportunity to come to Sapa to relax
Victoria Hotel is located in the heart of Sapa, very convenient to go anywhere, very clean rooms, friendly and attentive staff. The price is also very good, the morning buffet is very good