Hyatt Regency Düsseldorf in Dusseldorf
✅ Stunning river views from rooms and restaurant, especially at night ✅ Modern, stylish design with warm and relaxing atmosphere ✅ Free bike rentals and free parking enhance accessibility ✅ Well-equipped spa and wellness center including sauna and massage ✅ Highly praised restaurant and bar with panoramic city skyline views ✅ Safe and secure environment appreciated by guests ✅ Many guests highlighted the hotel's location in MedienHafen as peaceful and scenic ❌ Rooms are generally small with an unusual layout opening directly into the bathroom ❌ Maintenance issues reported, such as flickering bathroom lights and clogged sinks ❌ Some guests experienced unfriendly or inattentive service, especially at reception ❌ Complicated deposit policies requiring credit cards, with cash not accepted ❌ Noise insulation was reported as poor by some guests ❌ Difficulties with in-room safes and minibar charges caused guest dissatisfaction ❌ Parking in the hotel garage costs 35€ per day, which some found expensive
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Description
Hyatt Regency Düsseldorf is a five-star hotel built in 2010 that offers modern architecture combined with elegant and warm interiors. Located in Düsseldorf’s MedienHafen district, the hotel provides rooms ranging from standard Double rooms to the expansive Presidential Double Suite, many with views of the Rhine River harbor. Amenities include a spa and wellness center with sauna and massage services, a fitness center, and a barber/beauty shop. Dining options feature a restaurant with buffet breakfast and a bar with panoramic views. The hotel supports convenient business travel with meeting and banquet facilities, a business center, and 24-hour front desk services. Free WiFi, free parking, and bike rentals enhance guest convenience. Despite its upscale offerings, some guests noted smaller room sizes and occasional service inconsistencies, especially regarding maintenance and check-in procedures.
Location
Hyatt Regency Düsseldorf is situated at Speditionstr. 19 in the MedienHafen area, right on the banks of the Rhine River. The hotel is approximately 625 meters from the Rhine Tower, a popular observation point. Paradiesstrand beach is just 280 meters away, offering easy access for a riverside stroll. Nearby dining options include a restaurant 183 meters away, Tucan's Rodizio-Restaurant at 270 meters, and Amano Bar und Trattoria 273 meters from the hotel. The airport station QDU is 2 kilometers away, facilitating convenient airport transfers. While the hotel is not directly in the city center, main attractions and shopping areas can be reached within a 25–30 minute walk along the river or a short taxi ride.
Tips
- If you prefer a room with a view, consider booking one of the harbour view options for stunning river vistas.
- Bring a credit card for check-in as cash is not accepted for deposits.
- To explore the city, take advantage of the hotel's free bike rental or enjoy a scenic 25–30 minute walk along the Rhine to the city center.
Policies and conditions
- Child policies: Children of all ages are welcome at this property. Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
- Cribs and Extra Beds: For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy. Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
- Breakfast: Continental Buffet [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 07:00-11:30 Open Additional breakfast fees are not included in the total and need to be paid at the property. - Pets: Pets are allowed on request Types of pets allowed: dogs Fee: €35.00 (approx. US$41.53) per pet per day
- Service animals: Service animals are allowed on request
- Age Requirements: The main guest checking in must be at least 18 years old
- Paying at the hotel: DinersClub, AmericanExpress, JSB, UnionPay, Visa, MasterCard
- Check in time: 15:00. Check out time: 12:00.
Services and facilities
- Computer
- Air conditioning
- 24-hour reception
- Elevator/lift
- Currency exchange
- Smoke-free property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express check-in/check-out
- Garden
- Terrace
- Upper floors accessible by elevator
- Electric car charging
- Non-smoking rooms
- Room service
- Cable TV
- Minibar
- Hairdryer
- Locker
- Flat-screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Iron and board
- Ironing
- Laundry
- Safe-deposit box
- Concierge services
- Dry-cleaning
- Shoe shine
- Luggage storage
- Telephone
- Iron
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Buffet breakfast
- Breakfast in the room
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Kitchen
- Packed Lunches
- Coffeemaker
- Bottled water (at extra charge)
- Kettle
- Free Wi-Fi
- Car rental
- Transfer services
- German
- English
- Multi-language staff
- Tour assistance
- Bike rental
- Barbecue grill(s)
- Hiking
- Picnic area
- Sun Deck
- Parking
- Parking nearby
- Garage
- Spa tub
- Next to the beach
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
- Cycling
- Fitness facilities
- Golf course (within 3 km)
- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
- Babysitting and childcare
- Skiing
- Pets allowed (under 5 kg) (surcharge)
The nearest beach is located on the distance of 280 m. It takes 4 minutes To the beach!
Video: Hyatt Regency Dusseldorf | Hotels mit Pool in Dusseldorf
Map
Reviews
Its location is absolutely perfect — right in the heart of MedienHafen, on the banks of the Rhine River. The river views from the rooms and the restaurant are stunning, both day and night. With its modern architecture blending seamlessly into the glass towers around it, the interior atmosphere remains warm, elegant, and relaxing. Especially in the evening, enjoying a drink or breakfast while watching the reflections of the city lights on the river is an unforgettable experience. For both business trips and city visits, it’s one of Düsseldorf’s most outstanding hotels in terms of location, view, and ambiance. 🌇✨
Our guests from Turkey were also extremely satisfied with their stay, especially praising the view, service quality, and comfort. 🇹🇷👏
The interiors are sleek and contemporary, with a strong sense of luxury. However, the rooms are on the smaller side, and the layout may not appeal to everyone—the door opens directly into the bathroom area, which feels a bit unconventional.
Overall, it’s a solid choice if you value design, calm surroundings, and quality service over being in the heart of the action. Not bad, but not exceptional either.
the money you pay does not worth it
• The room design was very disappointing. Upon entering, you step directly into the bathroom, with no proper corridor or space to place luggage. The rooms were also extremely small and not as shown in the pictures on the website, making the stay uncomfortable.
• The bathroom lights flickered during my entire 5-day stay. I reported this issue every single day, yet no action was taken. This was not only inconvenient but also unsafe, as it could have caused a short circuit and fire hazard. On my last evening, when I followed up again, the staff’s response was shocking. Instead of fixing the issue, I was told with a smile that the engineering team had “checked” and closed the complaint. Instead of my complaint to be resolved, the Team Leader smiled on me and said “So what you want to do now? I can just follow up with the engineer”. No repair, no solution—just dismissal. The attitude was rude, unprofessional, and left me feeling as though my concerns were mocked.
• The sink was clogged, and water would take a long time to drain. This issue was also never resolved.
• The refrigerator was not working, even though we requested it to be fixed since we had personal items inside. Because nothing was done, all our products spoiled.
For a property promoted as 5-star, this level of service and maintenance is unacceptable. Instead of showing care, attention, and problem-solving, the approach from the staff was to ignore issues and treat guests with indifference and disrespect. Based on my experience, this property does not deserve its 5-star rating.
I sincerely hope that management takes this feedback seriously and makes urgent improvements.
At check-in, my colleague was told he needed to pay for the fully prepaid room. Then they claimed breakfast wasn’t included, until we showed our booking confirmation proving otherwise.
The deposit was another unpleasant surprise. Our confirmation stated €50/night to cover minibar expenses, but we were charged €100/night per room – and the minibar was empty. Later, my colleague received a bank alert showing they tried to charge the deposit again hours later. This made us feel unsafe from day one.
Security concerns didn’t end there. On the morning of departure, with a taxi booked for 8:00 a.m. to the airport, my colleague was suddenly unable to open the in-room safe using the same code he had been using throughout the stay. We were forced to wait for technical staff to open it.. For this reason, I strongly advise against storing cash in the safe.
Check-out with Lea was extremely unfriendly, leaving a final bad taste. I also strongly recommend not storing cash in the in-room safe.
For a first visit to Düsseldorf, I expected warm, professional service from a 5-star brand. Instead, I left with a feeling of distrust and disappointment. I will think twice before booking any Hyatt Regency again.
POIs near hotel
Cafe and Restaurants near hotel
Frequently asked questions about Hyatt Regency Düsseldorf
What types of rooms are available at Hyatt Regency Düsseldorf?
Room types include Double room, Double room with harbour view, Deluxe Double room, Deluxe Double room with harbour view, Regency Double Suite, Regency Double Suite with harbour view, Executive Regency Double Suite, and Presidential Double Suite.
Is parking available at the hotel, and is it free?
The hotel offers free parking, but parking in the hotel garage costs 35€ per day.
Are pets allowed at Hyatt Regency Düsseldorf, and is there a fee?
Pets are allowed on request. Dogs are accepted with a fee of €35 per pet per day.
Does the hotel provide breakfast, and what type is it?
Breakfast is served as a continental buffet Monday to Friday from 06:30 to 10:00 and on weekends from 07:00 to 11:30. Additional breakfast fees are paid at the property.
How close is Hyatt Regency Düsseldorf to the nearest beach and airport?
The nearest beach, Paradiesstrand, is 280 meters away. The airport station QDU is located 2 kilometers from the hotel.





































































































