5 star hotels in Crete

The room was supposed to have a sea view & we had to contact reception 3 times for a switch to the correct room. The rooms were very clean and the staff were very helpful. There's a few things that might leave me wonder where the 5th star is coming from but on the whole a nice hotel

Only been here for 2 days as yet but really enjoying how unique this hotel is. I will Send more feedback later. We are home now so I can revise my review. If you stay at the hotel in the evening there's not much entertainment. The D j plays some nights but nowhere to dance. We made a complaint to the reception regarding our glass toilet door making an aweful noise when opening and closing as it was...

Lovely large hotel with 4 pools! Right beside the beach. ( over the road) Free sunbeds for residents. So much choice on the buffet meals, each breakfast and evening meal. Rooms are large, beds comfy. Great shower and all toiletries in the room. Highly recommend.

This hotel is absolutely stunning – designed in a beautiful Bali-inspired style that makes you feel like you are in paradise 🌴✨. The whole complex is perfectly maintained, spotlessly clean, and full of peaceful corners to relax. There are several swimming pools, each with relaxing spa zones, so you can always find your perfect spot to unwind. The variety of restaurants is excellent – every meal was...

Great selection of pools, with bars close by for a midday cocktail/pint. Entertainment was good, but the DJ by the pool during the day may have been a bit too loud and struggled to find the right songs for daytime djing, put me off my relaxation and had to put earphones in at times. The location by the sea was great with a selection of beds on the beach.

Truly a 5 star hotel What an amazing hotel this was, booked two rooms with a sharing pool and they were amazing, I called the hotel to see if they could make sure we got rooms next to each other, they sorted that for us, what a treat to have our own pool. The breakfast was great, loads of choice. The spa was wonderful, had a salt scrub and olive oil massage, very relaxing indeed! All in all we had...

Beautiful rooms with stunning sea views, excellent food, and private beach access. The dining was a highlight in itself. Every meal was a pleasure — carefully crafted, deeply flavourful, and served with genuine care. The same can be said for every corner of the resort. Whether we were at the reception or the restaurant, relaxing at the bar, or indulging in a treatment at the Kepos SPA, the level of...

Incredible views Fabulous service Giannis and his team were amazing,nothing was too much trouble and always served with a beautiful smile

Daios Cove is a stunning property architecturally hugging the Cretan coast. Offering pure luxury seclusion. The collection suites are beautifully finished in neutral colours with a generous balcony and stunning views across the bay. The food is delicious. Stunning tasty dishes and who doesn’t love a Greek Salad. ? The residents club offers all inclusive. Verve champagne is the house champagne which...

This hotel is just amazing. After a transfer from the hotel through amazing views you finally arrive to the hotel. We stayed in one of the collection rooms with a private pool. Just perfect! To move within the hotel all is well organised, the restaurants are amazing and we had a couple of special dinner the occurred during our stayed! Really upscale! The kids also loved it and were very well taken...

Built into a hillside overlooking a private bay, this resort offers panoramic sea views from nearly every terrace. The infinity pool and quiet beach access make it ideal for a relaxing getaway.

Beautiful spot and much better out of season as in season it gets too crowded. love the private beach. Could be more space around the pool.

This was such an incredible resort. The staff is absolutely impeccable and their beachside/poolside service was amazing. The buffet was impressive and the food was absolutely delicious. I’d go back over and over.

Amazing resort and beach. Food was epic and the service around the pool really great. Just make sure to download the group app and book your restaurants as soon as you are confirmed. Got upgraded to a swim up room too so that was pretty special.

Beautiful property. Nice location. Trip to Agreco farm was wonderful and so was the food. Staff were fantastic at the resort. Used the spa it was lovely. Didn’t like the restaurant booking system. Downloaded Hotel app before we left Canada but unable to book restaurants 7 days in advance of arrival. Also the buffet food was underwhelming at times. Also allowing smoking was annoying. Can’t believe in...

It was just ok I'll start by saying the staff at the hotel are the nicest and most accommodating I've ever come across. This property is most certainly NOT a 5 star luxury resort. It's a 4 star at best and there's nothing luxury about it aside from the one pool and the sunsets. The room that I was originally assigned had a sexy shower situation happening, shower was separate from actual bathroom...

The staff at the hotel are very accommodating and friendly, helping you with anything you need. Our room was well proportioned, although we could have done with some more storage space for our clothing. We were situated on the ground floor right near the activity pool, which was perfect for us with teens. The staff were helpful before we even got to the hotel by answering questions via Whats App,...

Mine and my partner’s stay at the Luxme white was absolutely fantastic from the location to the food and facilities were amazing. Everyday there was always something to do with amazing evening activities for everyone to get involved with the rooms were superb with amazing air conditioning. Would highly recommend staying here and we will definitely be returning in the future

Literally came back yesterday. Honestly the most beautiful and friendlist hotel i have ever been to. We had room 405 lovely. Had everything we needed. We arrived late in the evening not expecting to be able to eat anything but the restaurant had left us a meal with bread and fruit plate. So kind and attentive. The pools were amazing. We made some wonderful German friends. My husband had 3 treatments...

Amazing 5 star Resort for couples who wants a romantic getaway. We went there in early November and had a nice experience with the Spa and Wellness Team: Wendy, Christina and Tina. We enjoyed 90 minutes Cretean massage and facials. Highly recommend to spend some extra bucks to get nice and relaxing time.

Great resort, very relaxing, friendly and peaceful overall. The spa is great. Everyone is friendly and helpful. Overall is a great experience, this was my third time returning and would definitely come back.

Amazing stay at Ikaros Beach Resort in Crete! My wife and I had a four night stay here recently and it was a fantastic holiday. The resort is beautiful, our ocean front suite with private pool was incredible, the food was amazing, the staff were friendly and helpful and the overall experience was brilliant. By the end of day one we were planning our next visit! Travelling with Crohn’s disease isn...

Really great atmosphere , Asian restaurant is a must !! Served by binod and Bishwas in the main restaurant and always had a smile in their face.

This is a stunning hotel. From the moment we arrived we were treated like valued guests. We were given wet face towels and a refreshing drink. We arrived around 11am so way earlier than the official check in but were told our room was already available for us. The room was amazing. As we walked along the corridor to it you could smell the newness of everything and the room was spotless and modern...

Great hotel regarding price-performance ratio. Clean and good food. However it’s definitely not 5 star hotel, 4 star at most. No nice beach close to hotel, but there is variety of pools to choose from.

Very good hotel. We are currently resting here. Everything is 5+. With children, the best vacation is only here. Food is at the highest level, many thanks to the chef, who cares about his guests and wants everyone to be satisfied. The staff is very friendly, the girls clean at the highest level. I liked everything, I recommend it to everyone!

Nice 4 star resort (on some websites it appears as 5 star for some reason). They have three pools and and two small adjacent kinds pools and are located by the sea-side. A nice sandy beach is reachable with a free shuttle from the hotel. They have a free kids club for over 4 and payable one for under 4. They also offer babysitting services. The buffet is good with always something to choose from despite...

We loved our stay at Vasia. The service from checking in through to checking out has been excellent. We enjoyed using the pools, gym and spa facilities. The breakfasts were amazing. There was so much choice for everyone. The dinners were also great, I especially enjoyed the salad bar and the freshly prepared main courses. The service at both meals was friendly and helpful. We had a family room with...

Nice hotel, but not five stars! The buffet was large and plentiful, but too much "english" food and not enough Greek food. Kids entertainment was a little shabby. Danny the main entertainer was great, but kids facilities were old and tired. Evening entertainment was poor. Snack bar was poor. Bedrooms were good.

We had a fantastic time staying at the resort. It had all we needed for a great holiday. The suite we stayed in was very spacious with a private rooftop terrace, the room was cleaned daily and stocked with bottled water every day. The restaurant was excellent, there was always something nice to eat with a vast selection at every mealtime and the Italian restaurant is a must. The staff were very friendly...

Solid 4* hotel, but not 5* and here few notes: Positive moments: Lots of greenery with plants and trees everywhere, the feeling is like in private mini tropical garden. The spacious family room. Proper main buffet, good variety of meals with some Greek specialties at each meal. Sea view from the main restaurant make your breakfast perfect and same for snack bar in the afternoons. Room cleaned (very...

We had a fab week with our kids, we were so impressed with everything. The village style of the resort is lovely rather than one big hotel block and it's great having a good beach attached. The food was really high quality every meal. Staff were friendly and helpful and the pools are nice, especially the one where you can sit at the bar inside the pool. The affectionate, well-cared-for cats are an...

I did enjoy this hotel. This is likely due to the time of our stay ( last week of the season) but that doesn't matter. A few draw backs though.... Drinks are awful. The soft drinks were so poor quality and the lager dreadful. Having no wi fi in the rooms challenges it's 4 star rating as does paying to play pool. However, at this time of year it's great for pool access and room to sit and,eat. Overall...

Absolutely loved our stay here. Staff were so friendly, resort was beautiful and very close to the beach. Food was good too. We were blessed with beautiful weather to which helped. I would come back again for sure.

The complex is beautiful and the room was clean and tidy. The staff are polite and extremely helpful. A vast selection of food is available and it's delicious, the food was the best I've had in a long while. All in all, I cannot find anything negative to say about this place. We'll definitely be coming back.

The massage was good and the pressure was just as I expected. Emma the therapist was lovely. I only wish they could play some calming music in the background and explain how their shower works.

We booked again for the Elounda Bay Palace, staying for 7 nights in June and looking forward to our 7th visit. We were given a lovely reception upon arrival as always, quick check in progress and were shown to our room. We had a side sea view which was different, but a good view towards the sea. Very clean and spacious with a very comfortable bed. Very close to the restaurant, which was convenient...

Excellent! The hotel is fabulous; staff amazing especially Anna Maria, she is the best , tries so hard to make your holiday the best, we love coming here. Breakfast lovely, fantastic view looking over the sea, so relaxing ! Beach lovely, loads of Fish swimming around your feet! Always lots of sunbeds . Town loads of fabulous restaurants looking over the sea, only 10 mins walk from hotel . Will...

We are very happy here. We have been coming already 40 times. People are very friendly and it is just as coming home. We already booked our holidays for 2026

Friendly, helpful staff, very clean, good breakfast and dinner buffet and comfortable beds. Concierge very helpful. Lovely welcome.

On the plus side having booked a classic sea view room we were upgraded to a deluxe room which was sea facing but not with a good view. Lovely room and balcony with table chairs, and sofas. The service staff were amazing - all credit to our housekeeper Joanna, restaurant staff Evangeline and Maria. And the brilliant pianist Christina. However … the Jet2 description of the amenities are misleading...

Elounda Bay Palace & Hotel Review When you choose a five-star hotel, particularly one that promotes itself as luxurious, expectations are naturally very high. Small details you might happily overlook in a four-star property become far more noticeable when you are paying and expecting a five-star experience. Below is my account of our stay at the Elounda Bay Palace. Arrival & First Impressions We...

I really really like this hotel. The pool! My sweet balcony overlooking the housing and in the distance both some volcano of some sort and the Aegean in the other direction. The air con worked like a dream. It's a businessman hotel which works well for me as a man. The shampoo and body wash are attached to the wall in the shower and smells just right. Decent sized shower. Had exactly what I was...

My stay at the Galaxy Hotel in Heraklion was truly exceptional and unforgettable. Beyond the comfort, elegance, and impeccable services, what makes this hotel extraordinary are the people who give it soul. I would especially like to express my deepest appreciation for Irini, whose sensitivity, kindness, and genuine warmth made me feel welcomed from the very first moment. Her delicate attention to...

Nice place, got recommended by a local to come to this place. Pretty decent to be fair. I travelled from bloxburg with a few of my cousins, they enjoyed it a lot. Service was great I really think selena deserves a raise for her quick services and outstanding non alcoholic beverages

From the moment I arrived, this hotel delivered impeccable service at every single level—the kind that is rare and unforgettable. The front desk team, Zoe and Michales, set the tone immediately. Warm, professional, genuinely caring, and incredibly attentive, they made me feel not like a guest, but like someone truly welcomed and valued. Their understanding and willingness to go above and beyond was...

Excellent quality hotel with a large and beautiful swimming pool, very comfortable rooms and professional and attentive staff. A true 5* hotel, a 5-minute walk from the historic center of Heraklion. This is not our first stay and we are never disappointed. The price-quality ratio is absolutely correct.

A lady at the front desk was very enthusiastic and patiently recommended food and group tours, great 👍

Beautiful place! Staff was very friendly! Rooms were cleaned everyday, and at night house keeping would come in and see if you needed more waters or towels. Only reason why I didn’t give it 5 stars was because breakfast was the same thing everyday, I stayed there for 11 nights, and after a few days I got tired of eating the same thing. It would be nice if they would change it up with different options...

The staff was very friendly and the yoga teacher was excellent. The property is beautiful and the restaurant is very good. We were disappointed in the private outdoor hot tub because it really wasn't private. Also, the shower in our room only had a 1/2 wall enclosure so the floor was very wet when we used the shower. Overall, it was a nice stay but we would not return.

The hotel itself was spotless. The staff were incredibly helpful and friendly. The pool was super nice as well as the beach and the breakfast was good. My only complain is we had a jacuzzi in the room but it never really got hot enough to enjoy every day. There was no cover so it would spend all day heating up to about 36 degrees which was ok, wish it was warmer! Otherwise it was a great stay, I would...

Fantastic beach for swimming! Very relaxing hotel. Everyone was very friendly and exceptionally helpful

Beautiful hotel, very well looked after and maintained. Staff were all incredibly welcoming, helpful and progressional. Setting is stunning, direct access to the beach and walkable into the old town. Perfect get away

Clean Room, staff excellent, service great, good location. Poor breakfast and gym inadequate

Amenities were excellent. The rooms were clean and spacious. Service was attentive and always available. Golf carts took us to their beach, you can also walk if you wanted. It was easier for us with our disabled adult family member. Loved that they served authentic not only Greek but Cretan food.

I enjoy coming to Anemos everytime, nice resort, has aquapark, is next to the beach, rooms are well kept aaand they make very good cocktails in the bar above the lobby :). Highly recommend this resort for families as well as couples. Looking forward to my next visit.

Very nice resort with very good and friendly service Nice variety of restaurants and good entraînement . Easy access to the beach .

We loved the place, the food, the location and the atmosphere. We felt very safe leaving the hotel to get to the beach (walking distance by using the tunnel or with the hotel buggies). My daughter love the food option by the seaside and the free wifi access. Lovely beach restaurant and clean shower/ toilets. We had good wifi connection around the resort and the beach but very poor connection in the...

Everything about this hotel was amazing from the rooms to the food and great staff. There is nothing bad to say all excellent We went with my Daughter and her Husband and would definitely go back

Lovely place food was brilliant. Local towns and little far to walk to but 4 euros in taxi to 1 , 10 euros to the other. Staff great friendly, access to beach via a subway to get across Road etc ,door staff will give you a buggy ride ,both ways 😀 Would recommend

I have visited this hotel together with my dad and my son at the end of October 2025 and I have to say for anyone who consider of going in what an amazing place that is!!! Beautiful hotel, rooms are spacious, very clean with beautiful view. Lovely sandy beach with private sunbeds (plenty), food was delicious, plenty to choose from, especially if you like fish or seafood, I have tried grilled...

Great hotel! Friendly staff, clean rooms, and a central location. Highly recommended!………………………………………………………………..

We enjoyed our vacation very much, room was big and had a nice view to the sea. Food was generally great, good variety and very service minded and friendly staff.

Hotel excellent and kept very clean. Food amazing with lots of choice. Entertainment team were highlight for us. Our kids loved them and the shows that were put on were amazing

We had an excellent family stay at Atlantica Mikri Poli Crete in October. The hotel is beautiful, clean, and the views are stunning. The staff were fantastic – so friendly and attentive to all our needs. The food was delicious, and the facilities, especially the pools and kids' activities, were top-notch. A truly memorable and relaxing holiday for the whole family. Highly recommended!

We are almost at the end of our 2 week stay here and have loved every minute. The hotel is beautiful with great pools and it's own beach. Food is amazing with so much choice and something for everyone. The entertainment staff were brilliant, very friendly, spoke to everyone around the pool each day and their evening shows were so good, the effort put in from them all was amazing! Big shout out to David...

On the negative: - Standard rooms are a bit too small - Lack of storage space - Insufficient illumination in the bathroom - Several broken sunshades at the east pool - 0.4L beer, 5,5 euros - endurable, but more than twice the price across the street... - Greek coffee is only available at the main bar after 5.30 PM ( I need good coffee in the morning, not at night ! ) - Not enough space for sunbeds...

Fantastic all inclusive holiday! Lovely warm welcome and taken up to our rooms. The staff here are friendly and accommodating and went out of their way to ensure that our large group were always seated together in the dining room. Around the pools and on the beach the staff would come and take drinks orders and deliver them to us. A big shout out to Manwella who was just amazing. Bus stop 29 is a a...

This was my first solo holiday. It didn't disappoint. A single 50 something female, wanting a hotel that was big enough for me to blend, yet small enough for staff to care! I was anxious when I first arrived. I needed of worried. I Resort Beach was perfect! Beautiful Natalia and Pollo looked after me from the minute I arrived. Always available with information and kind smiles. Georgia at the hotel...

Really enjoyed the entertainment team Chloe and Joanna. Warm and Welcoming with excellent activities. Really recommend.

We had a lot of fun here, the food is delicious, the view is fabulous and the cherry on top was the animation with Chloé and Joanna! We had a wonderful stay

Chloé and Joana were wonderful, they make all guests feel confortable and the shows were lot of fun. We hope to see them again next year !

Just got bk frm staying at the blue sea beach hotel with our friends .Fantastic holiday frm start to finish. The staff were Amazing couldn't do enough for you .They were all so friendly and made our stay so enjoyable . Wacko the entertainment Guy(Crete David ) was our knick name for him worked so hard keeping everyone entertained day and night with different activities.He was so funny along with the...

We stayed at this hotel for the second year in a row. Great good hotel! Very varied food. Clean and quiet hotel, comfortable beds. There are many restaurants and souvenir shops near the hotel. Thanks to Μαρία Κευγά for the good service and Nadia for the help. Thank you to the entire hotel for a great vacation! We really like Crete!

Such a wonderful hotel!! Loved the amazing food choices, grounds, drinks and very friendly staff. Just across a small road from a fab private beach area. Guaco the entertainment guy was brilliant fun with great music quiz nights and karaoke!! All hotel staff were very friendly. Mark Hawkins.

Just come back from 10 days staying here, lovely hotel brilliantly placed facing sea, the food was amazing and catered to all countries, while we was there it was mainly Germans and Latvians but we didn’t have any issues about it, everyone was friendly enough. Some rooms have pools that you pay extra for but please be aware if you pay for 1 the hotel should be opposite way round because the sun hits...

I stayed at Blue Sea Beach with my (new!) fiancé. He proposed to me on the beach with the help of hotel manager Yiannis, who was extremely helpful and kind throughout our stay. Every aspect of our holiday was 5 star, the service from each member of staff was impeccable, our room was modern, spacious and clean, and the food was varied and delicious. A truly lovely place, full of wonderful people.

Firstly myself and my husband went here for our honeymoon Just returned last night!! Couldn’t fault the hotel at all, staff soo friendly, welcoming, nothing is ever too much trouble. The location was fab, loved waking up every morning watching the sunrise and listing to the waves. Staff member Stella (lady) she is such a lovely member of staff, thank you for being you. A la carte restaurant...

Very comfortable hotel in excellent position. Lots of restaurants nearby and bus outside every 15 minutes to Chania. Hotel provided fruit, bottle of wine and biscuits in the room.

From the first welcome there was an excellence about the hotel. The staff were friendly and helpful, when we went to breakfast we came back to a room made up with fresh towels every day. Breakfast was excellent in quality and choice. The view from room 427 was amazing. The beach is stunning sandy and safe. In the middle of October we spent our days swimming in the sea. We didn’t use the pools due...

We had a wonderful stay! The rooms were spacious, and the beds were really comfortable. The staff were incredibly attentive and made sure we were well looked after throughout our visit. A special shout-out to Adrian and Haris, two of the bartenders, they were absolutely lovely and made our evenings extra enjoyable. The food was outstanding, the prawns at the Greek restaurant were exceptional! We...

Nice clean room, beautiful pool and grounds, friendly staff, great breakfast. A few restaurants near the hotel but best to drive 15 minutes to a Chania for the best options.

Had a great honeymoon stay at the resort. They treated us well and we had an amazing upgraded room. The hotel is very nice and the all inclusive option is nice. Their drinks are good and the food isn’t bad. Good place to stay even if you don’t do all inclusive since the location and beach is nice. Good food options nearby and obviously in Chania. We didn’t care for the spa, and probably would not recommend...

Hotel is lovely and the staff have been amazing we were breakfast only and all staff we came into contact with have been genuinely friendly and helpful. Would defiantly recommend

We have struggled a bit with the cleaning service coming when our children had their afternoon sleep. But other than that we have had a great time. Food was delicious, every day there was something we liked. It is a bit visible the hotel is older, but things were clean and stuff was always willing to help. Lots of activities for children, every day animation programs from various travel agencies who...

Although this appears to be an older hotel nothing is out of order or tatty , it looks like it has had a recent refurbishment and is in very good order . I went all inclusive and glad I did as it is a bit isolated ( 15 mins by bus to Irapetra for 2 Euros ) , I enjoyed the food so much that I had no urge to leave and try another place , the variety quality and was excellent , great salad bar and proper...

We had an amazing holiday here and would like to share our experience. The accommodation was absolutely perfect – the rooms were clean, well-maintained, with regular housekeeping, and the maid was always kind and helpful. The food was fantastic. There was a wide variety to choose from – every day there were different options of chicken, pork, beef, lamb, fish, plenty of vegetables and fruits, and...

Our stay at the hotel was unique. The room was very beautiful and well taken care of. The hotel is right next to the beach, which is very convenient. The restaurant had many meal options, and we enjoyed them all. Their desserts were incredible. The spa staff is amazing… We enjoyed our massages, felt refreshed, and completely relaxed. All the staff were always very helpful and cheerful. They made...

We had an amazing time at Mare Blue! The beachfront location was perfect, and we loved lounging by the pool and trying the local food at the buffet. The vibe was fun but not too loud, and the staff made everything easy. A great place for two friends to relax, explore, and enjoy some sun in Crete!

We booked a last minute family week away. We arrived at 3.30am and had an efficient check in, reception advised that a cold plate of snacks, drinks and access to coffee, had been left in the dining area in case we were peckish after travelling - nice touch. We had booked a family room which had everything we needed but as my 2 sons are older we realised we needed a bit more space and privacy. I spoke...

The staff were absolutely amazing. Very accomodating and personable. I would tecpmmend this hotel!!

Phone and mini bar fridge did not work. Dated and some stairwells were locked. The 1 and only hot tub is tiny and over run with kids.

Good overall, well managed but has some are Good overall. We stayed in an imperial room on the beach side of the hotel. Very good facilities overall, but some of the rooms need to be updated and soundproofed. Management is very good. Great attitude, service, and helped to solve problems. The manager also called us at the end of the day to check if everything was all right. The one thing that was...

This is one of the best hotels I have stayed at. They have for sure the nicest staff ever. So accommodating. Great food the breakfast buffet is so so good. Definitely will come back and recommend highly.

I am very satisfied with the service. Ctrip's customer service is also very professional. Thank you very much.

We spent the last night of our weeks holiday at this resort as a treat. The room was very good - very clean. Some excellent perks such as welcome drinks / cocktails and a bottle of wine. The Spa was beautiful- I enjoyed their amazing cool pool and jacuzzi all to myself. Beach and hotel pools good. What let this place down was the very poor quality of food we ordered with room service. I had to send...

Blue Marine has a very peaceful location, so if you're looking for a relaxing experience and amazing views, this might be a great choice. We had a large balcony facing the sea and it was really nice in the evenings when the temperature got milder. The room was all in all clean. We struggled a bit with the toilet door lock which seemed to be old and the door handle wasn't very stable. This was our...

Excellent as usual 13th time at his hotel we love it, food excellent and varied choices at each meat, staff very friendly and always helpful . This year he man pool is heated which is a plus

Stayed at this property for 11 nights with my wife and 2 year old daughter. We arrived around 10:30pm and Nelia who checked us in and said if we would like to check in after going to the creparie as they were serving food before closing at 11pm which was helpful. When we checked in we were then given the tourist tax of €165 for the 11 nights which was very expensive but I know not the hotels fault...

We were 8 female friends from school on our annual long weekend away in early October. We had 4 rooms side by side on the 4th floor with a beautiful view of the sea. The rooms are beautifully decorated with twin beds, dressing gowns, shower gel, shampoo & conditioner, coffee machine, kettle and tea bags, water & soft drinks in the fridge, aircon, fan, hairdryer and safe. The hotel is modern and tastefully...

EDIT: I'm rewriting my review because the hotel was so kind to act on my comments. Thank you again. Not a lot of hotels do this. We are now at the moment enjoying our stay at the hotel.. In overal I had these observations as a first impression of the hotel: - The rooms are renovated but some parts have an awefull finish.. especially the toilets and showers. But overal it's clean. - The showergels...

We are now at the moment enjoying are stay at the hotel.. In overal I would say this is more of a 4 star hotel instead of 5. Reasons for this are: - The rooms are renovated but some parts have an awefull finish.. especially the toilets and showers - The showergels are not refilled when empty - We are only allowed to eat one time in each a la carte restaurant in the hotel - No ATM or possibility to...

We stayed at Caramel last week and can only praise the hotel. The accommodation was fantastic. We stayed in a bungalow with private pool. The hotel accommodation is arranged in separate buildings surrounding an amazing central pool and has a relaxed village feeling. I cannot praise the hotel enough but what makes it so special is the friendliness and helpfulness of every member of staff from front...

We were two retired ladies travelling together for two weeks in Greece. This hotel was truly exceptional! The room was huge, beautifully laid out and impeccably clean with two walkouts (one from the expansive bathroom and one from the bedroom) to a balcony with sea views…. Every single staff member (and there are many) was friendly, courteous, and extremely dedicated to giving their guests top notch...

Beautifully designed hotel with amazing lagoon shaped saltwater pool in the center. Village-like plan but very upscale. Wonderful gardening, perfect maintenance and squeaky clean. Great service by real professionals. Recommend the dinner in addition to the amazing breakfast. This is a hotel where the food is really great, fresh, nicely presented and served on a beautiful veranda. A safe, elegant and...

The whole experience and level of Service was exceptional. From arriving in the taxi and the warm welcome to impeccable service and attention to detail of all the staff at all levels. It was impossible to single out any individual. We stayed half board and it worked out really well, being able to swap 2 dinners for lunches so we could dine out for 2 livelier evenings in Rethymno. The Caramel is a...

From the moment you walk in you are made to feel so welcome, nothing was too much trouble at all. Our 2 bedrooms villa with a small pool was spacious with a separate annex 2nd room, perfect for 2 couples or in our case a teenager. A little tired perhaps could do with the curtains and lounge area upgrading, otherwise very comfortable. We had a cabana by the sea and the beach bar staff are very...

We stopped in Rethymno for a few days while holidaying in Crete . Whilst the beaches weren’t the best in Crete the resort was unbelievable . The fitout is so classy the gardens are so amazing and the pool is very special. The interior decorations are classic style but so fresh . Thanks to Ioanna and Elleni who were our customer service leads were beyond helpful. All other staff we encountered were...

Beautiful resort! Great staff, amenities and food options. Beach was a quick walk away. Would definitely go back!

Everything was lovely, pool bar staff was very friendly and there are a few resident cats to pet that roam freely.

We love this property! It’s a beautiful location & all the staff members are so friendly & helpful from the front desk to the buffet servers. Also the buffet is the best I’ve ever seen and tasted. All so delicious and healthy too!

Amazing location views, aesthetic, service, buffet great selection. We loved it here !!!

I have very mixed feelings about the holiday. The hotel was nice, but our room wasn't. The private pool was full of flies and other insects and was tiny. There is no separate bathroom, it's all quite open plan which wasn't pleasant at times. The staff were lovely, especially Sofia in the bar, Paloma in the restaurant (very professional, hard-working and lovely) and Maria from the shop (amazing...

Views and design of the resort was the nicest we have ever experienced. There is no club on this resort for entertainment, it is a wellness/relaxing resort

Alright, I've removed "Crete, Greece" from the review: From the moment I arrived, I was enveloped in an atmosphere of unparalleled luxury and warmth. This hotel isn't just a place to stay; it's an experience. The staff are the heart of this establishment, each member radiating genuine friendliness and attentiveness, making every interaction a pleasure. Their dedication to guest satisfaction is truly...

Our stay at Senseana Sea Side Resort & Aquadventure was truly exceptional, and what made it unforgettable was the incredible people who work there. From the very first day, we felt genuinely cared for. The staff spoiled us in every possible way — attentive, thoughtful, and always ready to help regardless of the time or request. It’s clear that everyone working at this hotel takes great pride in both...

We had a really enjoyable stay at this hotel as a family of two adults and two young children, and overall it was a great experience. However, it didn’t quite fully meet our expectations of a 5-star resort in a few areas, which I think is helpful to highlight for others planning a visit. On arrival, we were given a very warm welcome and checked in quickly and efficiently. We were taken to our room...

i loved this resort was amazing especialy big thanks to tony the bartender who did a great job was very friendly and amazing skills he made our holidays special even in the bad weather

Beautiful hotel, high standards of style, food, hygiene and warmth of the staff. Marius , Nicky to name but 2 but everyone so welcoming. It was quiet in general but a few nights with entertainment which was good 😊

Had a lovely week here, staff were very accommodating. Marius was very friendly and even remembered our drink orders to have on the go! Restaurant staff were also very on top of orders and cleanliness. Good variety of food for all meal times. Snack bar had great options too. We stayed in the jacuzzi rooms. The tub was checked over regularly and the rooms were perfect. Had a massage in the wellness...