5 star hotels in Crete

The service was exemplary. I have stayed at multiple JW and Ritz hotels and the service here is at that level if not better. The hotel itself is immaculate. Our room was always super clean with fresh towels and sheets. The breakfast was incredible. Breads and pastries were to die for. Good location right in the middle of Hersonissos and just a few feet from the beach. Two minute walk to the bus stop...

We had the best time at Vasia Boulevard. The staff were amazingly helpful, nothing was too much trouble. The room was spotlessly clean and fresh bedding supplied everyday. The breakfast was perfect, so much choice! The hotel is well located with a huge amount of restaurants and bars on the doorstep, and lovely places like Koutouloufari and Stalis just a short distance away.

We stayed at this hotel for 6 days and had amazing service throughout! They allowed early and late checkout for us as we had difficult flight times, called us multiple taxis to get around the beautiful island and were just helpful start to finish. Would highly recommend and will definitely be back.

Amazing place with the most polite staff I have ever met! Great welcome from the manager and Dimitris, very professional. Super clean rooms and great breakfast. Only the size of the pool is a bit annoying, but all in all was wonderful.Absolutely recommended!

Great hotel Great staff - no parking- free parking 500 meters- over the Water- take room facing the water - lots of love ❤️

We had an excellent experience by staying one week to this wonderful hotel. All people in service were professional, polite and friendly. The room and all areas around were very clean. Breakfast high quality. We had diners included and the menu had plenty of variety. The location of this hotel was a must. Near to all bars and shop areas. Right on the beach area.

Possibly the nicest hotel I have ever stayed in. The facilities and the grounds are exquisite and the staff are above and beyond. The restaurant serves some of the most delicious food I have ever eaten.

The understated elegance that fully takes at advantage of the natural views that come with this location is truly stunning. We truly appreciated the food and the service I this amazing spot. Each experience met every expectation Our room may have been the nicest room we had stayed in as the combination of view and quality of room

This was our first time to this part of Crete and therefore Phaea Blue and we were not disappointed. We were greeted at the door and led into the lobby area where we were checked in and given a complimentary drink before being taken to our room by buggy. We absolutely loved our room (723) from which we could see the island of Spinalonga. The room included a huge bathroom, walk in closet and a good...

It was our second visit this year, and once again we enjoyed a wonderfully relaxing and peaceful holiday. We were pleasantly surprised that the hotel staff recognized us and made us feel as if we were returning to our second home. The restaurants were excellent, very good quality, offering delicious breakfasts with a small buffet and à la carte options , you must try the poached eggs with avocado and...

Misleading Marketing Negatives Marketing and website over sells. It is misleading. It is not a boutique hotel. It has the feel of a large hotel, which after a bit of research was the case. It rebranded and remarketed in 2024. Some parts of the complex feel a bit dated. The rooms have all the amenities but the decor is very early 2000’s and needs a refresh to justify the prices. The pool and surroundings...

Although we had a lovely holiday, Phaea blue was not what we expected when we booked a ‘boutique hotel’. It has the feel of a 200 room hotel and upon further research this was the case up until about 12 months ago when it went through a rebrand. The style of the website and awards for small hotel etc in our opinion are very misleading. In general there are many things on site that feel a bit dated...

Beautiful hotel with exceptional service! The staff were always friendly and attentive. Our room was elegant and very clean. Food was wonderful with great variety. Pool clean too and view so beatuful! Thank you!

Amazing view, very nice place! The Hotel has everything for a perfect holiday. Beach access is convenient and staff are wonderful, especially in Italian restaurant. Carbonara was perfect! The rooms are cozy and well kept. We like pool. Great experience overall!

Gaini is the best place to relax .Our room is very clean .The Waterpark is very beautifull and our kids sped a lot of time there .The food was delicious and it has a little of facilities for us.

I had a wonderful stay at this hotel. The room was comfortable and well-maintained, and the atmosphere throughout the property was very pleasant. The bar was a real highlight - great selection of drinks, perfect for relaxing in the evening. The staff were all very friendly and helpful, always ready to assist with anything I needed. Overall, it was an excellent experience, and I’d definitely stay here...

Very nice hotel with friendly staff . The room was very clean and comfortable.The food was delicious and the drinks in the bar good!

It's the second time that I visit this hotel and I love it .The hotel is near to center of Hania and it has private beach with sunbeds .The view was fantastic and the food delicious .The rooms was big and very clean .The staff was friendly and helpful with us .

The best place we have ever been too! I cannot say anymore!! Everything was stunning!! Staff were amazing! I cannot wait to return!

This is a beautiful hotel and 99% of the staff were amazing & couldn’t have done more. 😄 Pool was lovely and beach front Food was wonderful & varied beautifully cooked, wonderful flavours Great entertainment Met some lovely people And now for us the negatives & why we wouldn’t return We booked through TUI UK and transfer time stated 90 minutes which for me after back surgery was at my limit however...

What an amazing hotel....the room was beautiful beds were comfortable. The staff were very attentive an always happy to help. Everything was immaculately clean. Sunbeds were the most comfortable ones I have encountered and lying on the ones by the sea was absolute bliss. The decor was quirky but in a really good way I loved it so much we have now used it to inspire our newly decorated bedroom. A absolute...

My husband and I had a good time at the Pepper Sea Club. The service from all the staff was Outstanding. They were Friendly, attentive and Accommodating. The room was spotless and had all the amenities that was needed. The Food was to die for, they catered for everyone's need a wide variety to choose from, we were spoilt for choice. I DEFINITELY recommend this hotel.

Wonderful experience at this hotel. Great variety of food. Room lovely and cleaners were hardworking and pleasant. Lovely touches left in our room. Pool was amazing and gardens well looked after. Returning again in 2026 as we had such a relaxing holiday. We have been visiting Rhodes for around 25 yrs .... our favourite island. View their live webcam. We are from South Devon UK.

An exceptional hotel with very friendly staff excellent food and spotless everywhere.The rooms are a generous size and we'll serviced and the spa treatments are 1st class. So good we booked to go again

A very very special hotel, with special staff and very special facilities. The food is exceptional, the drinks options fantastic and the upgrades in report for 2026 are total quality. A fabulous week. A calm location and relaxing atmosphere, spotless through out.

After two wonderful stays in 2025, we've already booked for 2026. We can't wait to return to this resort. For us, it's one of the most beautiful in the Mediterranean (…and we've stayed at many others). The staff are exceptionally kind, and the security is top-notch. Ostria is so wonderful that we plan to return every year as part of our Mediterranean summer itinerary.

The hotel itself was very nice — clean, comfortable, and in a great location. However, we did feel that English guests weren’t treated as warmly as others. As a young couple, we sometimes felt we were dismissed or not taken as seriously, which was a shame. Some staff also came across as a bit rude or uninterested when we tried to communicate, and we noticed we weren’t kept as up to date on activities...

The rooms were extremely comfortable with everything needed for our stay. The hotel was very well thought out with quiet areas away from the nosier entertainment area along with an adult bar and pool where you could enjoy the surroundings and relax. The beach and sea were very pleasant with beautiful clear sea. When we first stepped inside the hotel it felt calm and relaxing. The location was...

Me and my partner stayed at the hotel the first week of September. We arrived at the hotel around 2:30am, the staff at reception were very helpful and had food set up in the buffet for our arrival. We got taken by a kart to our room and showed around the resort and given lots of information by the driver. The room itself was beautiful and spacious and there was plenty of storage. It got cleaned every...

I stayed at Ostria Resort & Spa in Crete with just my daughter, and it was truly a holiday we will never forget. From the moment we arrived, we were welcomed with warmth and genuine hospitality that instantly made us feel at home. The resort itself is stunning – beautifully designed, spotlessly clean, and set against the most breathtaking backdrop of the Cretan sea. The atmosphere felt both luxurious...

We went to this hotel because of the view and the sauna - and we got so positively suprised! The sea view is spectacular, just outside the window. 🌊💫the breakfast amazing with options à la varte. The people working there was very friendly also. Thanks a lot and hope to be back! 💞

Amazing hotel and staff, the breakfast is great add, wine in the room!

Absolutely incredible!!! The staff were amazing, it was super new and clean. The architecture was great and the breakfast was the highlight for us.

Incredible experience in this lovely hotel in Chania. Everything was perfect, from the service to the restaurant.

Everything was incredible from the moment we arrived. Early check in was available, the team arranged parking for our car. Had dinner both nights at the restaurant and can’t fault the food, my chef partner loved everything on the menu. Staff were so attentive and lovely. Good location if you’re looking for somewhere slightly out of town, a little quieter. Only a 20ish minute walk into old town.

A very unique/ strange property set amongst derelict buildings. The hotel itself is very upmarket, clean and modern. The Moet and nibbles in the room on arrival was a lovely touch. A shuttle to town could have been useful with no real bar there. The walk is 20-30 minutes Breakfast was great with lots of choice and great outlook. Some homeless boys showed up outside asking for money and looking...

Amazing hotel in a great location. Beautiful and clean, nothing too much trouble. The staff were really helpful and the rooms well equipped with everything you need. All inclusive includes a fridge of drinks which are refilled each day including fizzy drinks, water and beer. Sunbeds were a little difficult to get around adult pools mid-September but not a major issue. There was a wide range of foods...

We had great holidays in Crete. The Service was friendly, especially Giorgos from the Lobby bar, he was absolutely nice. Every evening he brought us excellent drinks and was always so nice and friendly! The cats in the Hotel also were very friendly and nice! 🐱 The Jacuzzi was not heated, unfortunately, even though they said so. But the "private beach" was very nice. The rooms were nice with a nice...

Certainly lives up to its 5* rating. Thoroughly clean & cleanliness maintained in all aspects of the complex. Hotel rooms spotlessly clean. Excellent quality bed linen & bathroom towels. Great variety of professionally presented entertainment provided in the evening. Dining was a luxury experience throughout our holiday. Choice of meals & options was 5*. All food was presented impeccably, freshly prepared...

Thoroughly enjoyed a week here in mid-October. Great food options and some fun on-site activities. Pools were chilly, but it was near the end of the season so not surprising and because it is not a winter resort I don't expect outdoor pools to be heated. All staff we encountered were really helpful. Would come again for another relaxing week to do not a lot.

Cleaniness was impeccable, pool was freezing

Not quite a five star hotel. Needs some improvements. Pools are freezing and some tiles are missing. Alcohol selection poor. Cushions on bed had stains need cleaning.

Perfect accomodation, very clean and spacious, also the furniture is very modern and new. The best is the private outdoor area with a private pool. There is a fence around this area, for a maximum of privacy. The food in the restaurant is very, very tasty and of a very high quality, if you like greek food. (sea food, meat, etc.) The staff is very, very friendly and helpful in every situation. It...

5 star luxury retreat. The staff were amazing, the food divine and the resort defiantly 5 star. Loved that any meal was brought to your room if requested. On time and piping hot. Loved that they would do a shopping run for you too. Nothing was too much bother for the staff. Genuinely happy staff that cared about their customers visiting. We look forward to returning to this hotel/resort.

We thoroughly enjoyed our stay. The staff in particular Mike and Babis were so welcoming and looked after us in the restaurant. The villas are well equipped and the private pools a really good size. The gym was a little dated but you could get a half decent workout in.

We had a fantastic stay at Paradise Island Villas. On arrival we were greeted with a welcome drink and upgraded to a bigger villa. The villa was clean and well equipped. We had the majority of our meals in the restaurant and were well looked after by Mike and Babis. It was some of the best food and service we’ve had. The gym was compact. Some of the equipment could do with being upgraded but what...

This was our second visit to Paradise Villas, and they did not disappoint! The staff are incredibly dedicated, hard working, and ensure that you can relax and enjoy your stay. We love the versatility of being able to sit by one of the two communal pools, or stay by your own pool in your private garden. Cannot recommend this resort enough if you’re looking for a relaxing getaway, and we cant wait...

Finally returning to the real Paradise after over 10 years of absence. This is our third time there, after twice in 2012+2013, and now again in 2025! What can I say - it was such a wise choice to return! Everything that made it a magical paradise in the past has stayed the same, and on top of that, some things were even upgraded (the new pool and renovated eating area are beautiful). I can't say...

It's cool despite the strange entries on the internet

Very good place. Barman George is the best!!!

Wonderful hotel! Incredible view!

Great hotel. Lovely pool with a sea view. Food is great and the staff are very nice. 10 mins walk to the beach. The water is beautiful and clear. Go for it

Great loction well away from busy areas. Its quiet a drive from the airport so if travelling outside a package holiday check taxi fares. Beautiful views and you can hire cars really cheaply to explore other parts of the island of Crete.

The rooms are good, with nice airconditioning, a nice view and a spacious bathroom. The staff is very helpfull, exept the restaurant personnel. The food is mediocre at best. Quite far from the beach.

Very nice room and very comfortable bed, with excellent facilities too. A wonderful breakfast service with an incredible range of foods to choose from. A cheerful experience with all staff members. Overall an excellent stay.

Terrific spot, beautiful rooms, lovely rooftop pool, walking distance from lots of great places but also has a parking lot which was HUGE for us. Most of all, the staff was respectful, kind, helpful, and attentive! Gave us some complimentary bits and bobs for our honeymoon which we greatly appreciated. It felt like a real high-class, high-touch experience.

Been so close to an ancient past, visiting museums and enjoying first class dining all within walking distance. Super friendly kind hearted reception at arrival. Our rooms were spacious, superior furnishings with all the amenities one could ask for in the bathroom and in the kitchen nook. In all our years of travel we have never experienced a combination of warm heartedness coupled with professionalism...

We spent one great night at Megaron Hotel during our honeymoon. We loved the hotel pool, where you can get drinks and food delivered to your chair. The pool has a great view of the harbour. Our room was spacious and clean with a large patio also overlooking the harbour (we were lucky enough to receive an upgrade on check-in, which we absolutely loved). The breakfast had so many amazing options, including...

I recently spent a few nights at Megaron Hotel in Crete, and had an outstanding experience from start to finish. The staff were all warm and professional, - but I especially want to commend the manager, who truly went above and beyond! - She made every effort to ensure things ran smoothly and made me feel genuinely welcome. The room was immaculate and well‑appointed — comfortable bed, quiet environment...

Nice welcome from the staff. unexpected upgrade room view make our stay more memorable

We had a great stay here with our 16-month-old! The food was good, especially when we dined a la carte, by the beach. I would say this resort caters mostly to German tourists. Would suggest more entertainment, especially on Friday night (Thursday and Saturday were good but there wasn't much to do on Friday). Animation was okay - but I do believe that there is room for improvement in terms of friendliness...

Very nice place but far from a lot and no shops around. We booked the half board which included breakfast and dinner. Beware though l, the half board does not included drinks with dinner. I also did not like the fact they brought you the check even before you finished eating and then wanted to order additional drinks. There was also a charge for using the jacuzzi which I did not understand. The...

Excellent and relaxing Massage. I booked one Massage for me. And the Spa offers also some Kids Massage which was also very good reviewed from my daughter. Thank you!

We visited as a family of 5 in the October half term and couldn’t believe how quiet it was! Multiple times my children were the only ones around and in the pool, even though the pools were abit chilly the children still loved them! The water park was amazing and they children spent multiple hours in there also! The staff were outstanding, they went above and beyond every single day. I have never seen...

We spent 6 days here in August. It's pleasant enough, and the little water park is great for children - but if you're used to 5* service, luxury and environment then this will fall considerably short. We couldn't get a space at either a la carte restaurant, so buffet style it was - food really is excellent, but it's repetitive and it's all inside (no outside seating). Rooms are OK, tiried, again nit...

One of our best holidays ever! The hotel is amazing – it offers everything you need and all the facilities are modern, tidy, clean and very well maintained. The food and drink options were wonderful – diverse, fresh and delicious. The thing that makes this hotel stand out though is the staff and the management! They were always there for us! They would smile, friendly answer, advice and fulfil all...

Super Spa 🤗 Perfect 😍 great staff and a wonderful room 🫶☀️

Great location near the core of the old city. Easy walk to the shops and restaurants. Parking while limited was super convenient and close. Clean and modern room. The only observation with the room was there was limited space to lay our suitcases for easy access but in reality, not a big issue.

We travelled from Canada in early October of this year to see your beautiful island and to experience firsthand the culture and hospitality of Crete, Greece. When we arrived in Heraklion, the hotel we had previously booked was terrible and therefore we had to find somewhere else to stay. We dropped by your resort (Ethereal White Resort, Heraklion) and was greeted by Chrisanthi at reception and who...

Amazing service and beautiful rooms. They are so new and clean. I would highly recommend. The breakfast buffet is really wonderful as well.

We enjoyed the style of the property . The location with a view to the sea and city at the same time. Excellent Food. Will be back!

Great hotel near the city center, close to airport and ferry port with good options for food, drink and shopping. Easy walk to the water and museums The hotel and room were spotless. (really remarkably spotless), and staff were helpful. High-quality breakfast with warm and cold options, including eggs, prepared multiple ways and a espresso/coffee options. Easy to arrange taxi in morning on way out...

We had an exceptional experience with the wellness services at High Beach Melia Hotel. My wife and I were thoroughly satisfied with the excellent service provided. Pavlos and Viki delivered particularly pleasant and relaxing treatments, making our experience truly memorable. Additionally, Didi's professional approach in arranging a suitable time and space for our session was commendable. We highly...

What a beautiful resort and what a nice people. Especially Didi she is very friendly always joyful. She represent a very nice wellness. Also the staff in the wellness is very professional. Besides the resort is fantastic, they make it complete.

Luxury suites directly on the beach. The perfect location. The summer breeze is keeping us totally relaxed. Very clean and very luxus rooms while the service team is Very friendly. Superior service from breakfast to dinner. We enjoyed our late breakfast at Elia restaurant and diner too! The perfect place for summer holidays. Waiting to come back. Thank you High Beach team!!!

The hotel is great. The furnishings are modern and very clean. There are loungers available for each room on the beach. The two restaurants are well run and the food is delicious and varied. Sometimes the beach bar right next door is a bit annoying. But no problem. The staff is super friendly.

modern spacious well planned facilities great view on sea and beach well organisés beach with reserved beach beds. spacious bar by the beach. good restaurant on the beach plenty of public spaces on property. helpful and efficient staff.

Words truly cannot describe how much I loved our stay at Monastery Estate Venetian Harbor in Chania. It’s the perfect place to stay right in the heart of Old Town, surrounded by charming shops and incredible food. Our room was spotless and beautifully designed, featuring a cozy bathtub and a lovely private outdoor area with a hot tub, such a relaxing touch. What truly made our experience unforgettable...

Everything about our stay was superb - the room, the service (morning breakfast & room cleaning) and especially the front desk personnel and their very personalized attention to our requests for information, advice and assistance. We would definitely stay at the Monastery Estate Venetian Harbor when visiting Chania again.

The ladies working were extremely helpful, clean room, and very cool property. Great breakfast

Beautiful historic accommodation Great location. Very friendly and helpful staff Very lovely old building. Unfortunately sleek, minimal design lacked any kind of soft chair or furnishing in the room. The air conditioning was controlled at reception. User unfriendly. Despite requesting some warmth we froze. This was particularly bad our first night. The breakfast was good.

Great hotel in old town Chania The hotel was in a great location walking distance to many attractions, restaurants and shops. Though small the hotel was well appointed with an indoor pool, spa services and a great restaurant that served an amazing breakfast. My personal favorite was the Cretan breakfast for 2, the yogurt is the creamiest I've ever had. The room was comfortable and spacious and had...

Excellent location, staff super helpful and friendly. Clean and tidy with twice a day room service. Only down side was TV didn't work for 4 days despite being brought to house keeping attention which minor but not a true 4 / 5 star service. Wouldn't hesitate to stay again.

Scala de Faro is a small, historic boutique hotel in Chania, Crete. Because it is fairly small and is in a very old building, you will have to walk a flight of stairs to get to the rooms and the small elevator (although there is accommodation for the handicapped). Be aware that it is located in the middle of the main walkway along the port (although the entrance is on the street behind the port)...

This hotel was fabulous! It was one of our best stays during our 2 weeks in Greece. The hotel room we stayed in was HUGE and overlooked the sea/lighthouse, it's in a great location on the harbor and is walking distance from everything! Anita, George and Cristina were SO accommodating, friendly, helpful and just superb hosts. It may prove difficult to get to because of it's location on a narrow, cobblestone...

This place is excellent. The only minor quibbles would be the standard ones these days, namely the bathroom has a glass door which sounded like it was going to break any second, and the bathroom wall is also opaque so that privacy is not exactly 100% and also if you need to visit the bathroom at night, you wake up people trying to sleep. Also the bathroom door was not exactly insulated, so you get...

This was one of the nicest hotels we have ever stayed in. It is perfectly in the center of Chania old town. The staff was so friendly! We were so sad to leave. We will be coming again!!!

Great location with a balcony overlooking the harbour Great atmosphere extremely central Highly recommended

Great location and well maintained hotel with helpful staff.

Good location for going to Heraklion Bus station. I Don't understand the structure of shower room with bed. Hard to understand what make here five stars. Breakfast is not buffet type. Pizza shop make breakfasts. But reasonable price at off season. It makes everything understandable and very kind and good, warm staffs too.

Good location for going to Heraklion Bus station. I Don't understand the structure of shower room with bed. Hard to understand what make here five stars. Breakfast is not buffet type. Pizza shop make breakfasts. But reasonable price at off season. It makes everything understandable and very kind and good, warm staffs too.

The town is giving me a cozy, friendly and quiet atmosphere. The hotel also! Had a great holiday there. Staff are helpful, breakfast not bad.

The town is giving me a cozy, friendly and quiet atmosphere. The hotel also! Had a great holiday there. Staff are helpful, breakfast not bad.

Very friendly staff and good location

A fantastic hotel, just 200 meters from the Cretan Archaeological Museum. There's a bus stop right next to the hotel to Knossos Palace; a round trip costs €5. The room I booked was great, the bathroom was clean, and it had a balcony, but it was a bit noisy at night because it's near the road. Also, it's a bit far from the beach, so the sea view isn't great. There was a kettle and complimentary bottled...

Me, my wife, and our five months old son had a wonderful stay at Knossos. We stayed in a suite with sea view, which was beautiful and spacious, and included a beach cabana, which is convenient when travelling with an infant to avoid sun exposure while playing at the beach. The hotel area is beautiful and quiet, and the breakfast and dinner were excellent with a variety of local dishes in addition to...

The breakfast buffet was outstanding, the staff at all locations in the hotel were very friendly and welcoming

Clean room, excellent staff, great spa

Literally the best hotel experience ever!!

The hotel is in a great location, 19 minutes from the airport. The room was OK. The bathroom was small for our family of four. The buffet restaurant was average, and the food was pretty much the same every day. The staff were very friendly and helpful.

Best place to stay Amazing! We had the best time! Loved everything about this resort!! Can’t say enough good things about it.

Our stay at this hotel was fantastic, the property was spotless, architecture gorgeous, environment serene. It felt like a spa stay; the spa itself was nice though maybe not worth it for just the drop-in pools (the ‘sauna’ especially). It was walking, albeit a good 30-40 min, distance to town which was filled with cute cafes, shopping and fantastic dinner spots. The water was pristine, loungers comfy...

Excellent splurge location for a couple. We stayed for 3 nights at the end of our trip and loved it. The service is great, breakfast is excellent with amazing views. Its a good location to get out and explore the area. I do recommend eating dinner elsewhere and I will review the Mom restaurant in another google review.

Great location, clean and relaxing hotel.

A Cretan Delight Minos Palace was simply excellent from the moment we checked-in thru to our departure. The rooms are immaculate, the restaurant areas amongst the best we’ve been to, the quality of cooking at the restaurants is world class. It’s an absolute gem.

Very beautiful location and surroundings. Very nice little beach. Staff were all great. Outside gym could have been upgraded

unique view, quiet and relaxing atmosphere, very nice staff and the most beautiful property