The food was as extraordinary as the service - we came away feeling like everyone we encountered there is now a good friend! Highly recommend the traditional “pop up” dinner - which was absolutely spectacular
Possibly the nicest hotel I have ever stayed in. The facilities and the grounds are exquisite and the staff are above and beyond. The restaurant serves some of the most delicious food I have ever eaten.
The rooms have been well laid out within the grounds and we had total privacy. Breakfast was excellent, lots of choice at the buffet and on the menu. Staff were very welcoming and attentive
We absolutely loved our room (723) from which we could see the island of Spinalonga. The room included a huge bathroom, walk in closet and a good sized balcony
The understated elegance that fully takes at advantage of the natural views that come with this location is truly stunning. We truly appreciated the food and the service I this amazing spot
We didn't eat lunch or dinner at the hotel. It's true that the hotel is set into the hillside and for some people this may be an issue, but the buggy service is readily available if needed
The food at the restaurant was very fresh and tasty, and the dinner menu was diverse. It’s worth especially mentioning the hotel staff – they are very friendly, helpful, and professional
This is a hotel owned and run by a lovely family. Nothing is too much trouble to them. Perfect location right on the beach. It has a very nice swimming pool with sumbeds and parasols
All in all, a very good hotel with an excellent location and great value for money
We spent a few wonderful days at Kathrin Beach Hotel with my wife in May, and honestly, we didn’t want to leave! The service from the staff was beyond excellent – always polite, friendly, and eager to help with a genuine smile
Further beds can be rented on the beach at a very reasonable rate. There is bar serving drinks and lunches. This is a wonderful area to sit on an evening watching the sun go down and sipping a cocktail or two
Breakfast and dinner were generous and varied, with plenty of options each day. There’s also the possibility of early breakfast or a lunch package if you're heading out early in the morning
Very good city location by walking distance to the Port, Bazaar (Central) and short driving distance to the Hanya Beaches. Excellent and very warm hospitality! Good room with good-brand almost new furnished bathroom
The view of the hotel pool from our balcony. The staff is extremly friendly (and funny), the hotel looks very good, the breakfast buffet has a big variation of products
The staff at the hotel were warm and welcoming, friendly, helpful and made our holiday better!
Very special thanks to Michael, Vassilis and Alexandros from F&B Team and Anastasia from the Reception for their utmost kind and smiley care on all
Very expensive for what you get, rooms are adequate at best, pool is small, surrounding area to pool is tight, breakfast was good however. Location is OK, 10-15 mins into old town harbour.
Less than a fifteen minute walk to the old town and main seafront area. There was a great supermarket close to the hotel, which was good to pick up a few extra things for my stay. Overall, I loved my stay here
Perfect location, lovely atmosphere, spacious rooms, very clean, quiet, excellent service from hotel personnel, good WiFi, sumptuous breakfast
I love this hotel sooo much. Definitely rent a car for the trip, especially in the off season. And definitely stay at this hotel, no notes!
We had a wonderful week at this hotel. Room was good with a lovely sea view. In particular Michalis who greeted us when we arrived was very helpful and welcoming. Great location with the beach just across the road
The hotel was great.
Special mention goes to the bartender, Michael; he makes fantastic drinks.
All the other staff members also do their best to ensure that guests have an enjoyable holiday.
Thank you all!
we've been to the hotel for six days in August. after I've made the order, i've seen some bad reviews regarding the rooms condition. But i can say just the opposite, the room we got was in a good condition
My stay at Grecotel Plaza Beach House was outstanding. The staff was extremely welcoming, and looked after me during all my stay. Maria and Vassiliki that offered hospitality at the first place
There was a queue for checkin so the receptionist / porter told us to use the restaurant and come back when we had eaten, which was good, tea/coffee machines were working as well as wine/beer and soft drinks, limited food available, rolls, salad, ham and cheese
Second problem the room the family 2 girls and a boy (family 2 of them were adults) was allocated was a double bed and a bed settee we had asked for a family double room, 1am in the morning we told them to use the room and was assured the room would be changed in the morning - to give credit to the reception staff in the morning the room was changed, the night porter had said they family would be moved...
No kettle in the room, the porter told me tea and coffee was available 24/7, I don't know where as the tea / coffee machines in the restaurant were closed after breakfast if tea / coffee was required you had to go to one of the bars
No water given there is a fridge in the rooms, all inclusive water should be available. The reception team did give me a kettle and later cups to be able to have a cup of tea either in the morning or before bed
The pool bar near the childrens pool did not serve alcohol apart from beer and wine, if you are on holiday you would not leave children at the pool while going to the adults pool to get a drink
The information for the hotel said activities, I asked the guy who was in charge of this he seemed surprised, no water activities as the polo net had been broken but nothing put on instead
This may be attributed to several factors, including its limited room capacity, direct beach access (though not a private beach, with a daily fee of 6 EUR for a couple), and its proximity to the higher-priced regions of Rethimnon and Chania
The hotel itself is commendable, particularly its restaurant, and the service throughout the premises was consistently prompt. A recommendation would be to update the guest room towels
The service team at the Pool Bar were just as wonderful, and the food and drinks were delicious and surprisingly cost friendly
During our recent stay in Crete, we experienced three distinct hotels, including two five-star establishments and one four-star, the Orpheas Resort
The pools are a bit strange, because they look good, but they are not really functional and not good for swimming. Good bread and some choice, but nothing special. Unfortunately horrible coffee
We stayed here for 4 nights, and very much liked it. We had booked two rooms in the standard categorie (towards the road, which is quite noisy), and were upgraded to rooms with garden view, which was very nice
Nice hotel and very clean. The food is good but its often the same.
If you are looking for relaxation, rejuvenation, a clean and quiet environment and above all very, very kind people, this is the ideal place. They treated us like family, and we can't wait to go back next summer.
Hotel is located at the sea side. Personal are very friendly and kind. We had a good vacation there. Seaside is amazing with amazing nature around. Thank you
The reception girls were absolute stars!A huge thanks to them for making our stay so comfortable. The whole staff was lovely—always smiling, greeting everyone, and checking in on us 🫶
The hotel, just steps from the sea, charmed us with its cozy vibe and exceptional service. From the very first minute, we felt welcomed and very comfortable
Thank you for a wonderful vacation. Delicious food, comfortable and clean rooms, staff who are always ready to help. What else do you need for a good vacation and mood.
Good service and very accommodating and helpful staff
Excellent hotel close to the beach and also very convenient for the bus stop for Heraklion and the airport. Very reach breakfast and friendly staff. Comfortable beds and very clean rooms
The food is exceptionally good and varied. The location is good; the beach is just a few steps from the hotel. Sun loungers and parasols are free all over the beach! We had a great time and would book again
Very friendly staff, perfect position near the beach, nice dinner with rice, pasta, meat and fish, lots of salads and vegetables. I really cannot understand why lots of people said never again
We have been at Marirena Hotel just some days ago and I would like to underline that everything was perfect. I was surprised because lots of people sent descriptions that are not real
The room is spacious and has all the amenities (shower and toilet), which are clean and functional. The mattress was a little too hard for us, but for a short stay, it wasn't too bothersome
Breakfast offered a good variety to start the day, while dinner in the rooftop restaurant was excellent with plenty of choice on the menu each evening
There are lots of facilities to enjoy, including a good-sized swimming pool, a gym, and extras like a pool table, bike hire, a hot tub, and a sauna—so there’s always something to do. The location is another big plus
Fabulous hotel. Can’t fault it, ticks all the boxes. Thoroughly recommend this hotel by far best in resort.
Overall, a great hotel with excellent food, friendly staff, and a perfect location
The service throughout the hotel was consistently friendly and welcoming, which made a big difference to our overall experience. We stayed in a poolside room, which was very convenient and comfortable
The hotel is right next to the beach and within easy walking distance of local restaurants and bars. It’s also only about a 7-minute drive to Lake Kournas, which is well worth a visit
Visited the Sentido Unique Blue resort with great pleasure. First and foremost the staff is extremely polite, helpful and above all good humoured
Swimming in the sea is the best though, even if it's very salty here. It's all very mellow and relaxing
You can hear the planes arriving at the nearby airport quite well, but they don't bother me, plane watching can be fun 😀 Food is great as well! The a la carte restaurant that can be visited all inclusive once per week stay is a highlight, but the buffet has great choices as well!
Food is always fresh but may lack variety, but there is always something local next to the continental buffet. Rooms are freshly renovated and adequate. The pure sand beach is literally just falling down the stairs away
I'm in love with this hotel - already planning next year's stay, and we haven't even left yet. Beautiful little hotel with very nice and helpful staff - love the small pool with the seaview to enjoy a cocktail in
Amazing! Nothing else to say!
Hotel *****
Meal *****
Staff *****
Pool *****
Beach *****
Room *****
Location *****
I’m sad that I had to go…but I will be back :)
Crete, Ierapetra, Eparchiaki Odos Ierapetras - Sitias 🧭 Map
We were also extremely lucky with the weather: 22° water and 26° air temperature in the first week of November; so we did not do a lot of sightseeing, but rather enjoyed the snorkeling, swimming, fitness courses and yoga lessons
There were two TVs but with limited programme choice. However, the wifi was good so we used our tablet and a HDMI cable which we had brought with us. There was a coffee machine which we also used to boil water for tea
The highlights of our stay really were Tina's yoga lessons and Petros' fitness courses. We also enjoyed a high quality massage. Surprisingly good for swimming and snorkeling was the private beach of the hotel
its "Acai Berry Bowl") every day, calling the service from the beach lounger's call button. Both breakfast buffet and dinner buffet were nice. (The dinner buffet repeated after 1 week, but we stayed only 8 nights
And the flax seed ran out three days before the end of the season (and was not filled up again). The door knob in our room was not properly working, so we could not lock the front door from inside
We choose a more expensive room with its own private swimming pool (more of a plunge pool) with separate sleeping and living area. The room was clean and daily cleaned to a high standard
Whilst there my mother in law slipped (yes they came on honeymoon only because we brought our wedding day forward a year 😂) the hotel was great with sorting doctors and getting her seen quickly staff were very attentive
This was our 2nd visit and we were welcomed like family ,everything was beyond expectation ,amazing accomodation, staff who more than go the extra mile ,food is outstanding, choice was fabulous , absolutely nothing to fault
We will definitely be returning. If it’s pure relaxation you want this is the place. A bus stops right outside hotel to go into Chania takes about 40mins
There are a few shops bars and restaurants near the hotel 10-15min walk is a big supermarket
we are about to book again for next year
Service at breakfast, lunch and evening was always good and enjoyed our conversations with Matao. We really enjoyed the food could not fault anything. Zoe was always very helpful and gave us information on the local area
Special thanks to Mairy the bar woman we met there, she was so fun to speak to, so interesting and kind person and made delicious drinks and the cocktails were the best we’ve had! We’re excited for our next visit now and I can’t recommend enough this amazing hotel! You need to go see and get the experience yourself to understand!
Btw You HAVE to ask Mairy of her cocktais and drinks recommendations...
It was one of the best 10-day vacations we've ever had with my partner. The rooms were beautiful, the housekeeping staff came in every day, and everything was spotless
Beautiful clubs, fantastic restaurants, and the sea is also just a short walk away. It was truly one of the best vacations we’ve ever had. Thank you so much for everything, and we’ll definitely see you again next year!
Breakfast had plenty of options, the coffee was excellent, and the service from the girls working there was amazing. They had an answer to all our questions and helped us a lot
Overall, all the rooms do need a little renovation, especially the bathrooms however, considering the prices, this hotel is good value for money and I recommend it. Mostly clean, with very few spots, dust, etc
Very lovely hotel Stuff very professional There are here in a touch Room very clean room service top Beakfast really a lot of choice Swimmingpool clean The bar very good kitchen very good Stuff bar kitchen 5/5
After two wonderful stays in 2025, we've already booked for 2026. We can't wait to return to this resort. For us, it's one of the most beautiful in the Mediterranean (…and we've stayed at many others)
The Ostria is the best all inclusive resort we have stayed in so far. The staff were very attentive and friendly
A very very special hotel, with special staff and very special facilities. The food is exceptional, the drinks options fantastic and the upgrades in report for 2026 are total quality
The beach and sea were very pleasant with beautiful clear sea. When we first stepped inside the hotel it felt calm and relaxing. The location was on the whole good although quite a drive from the airport and Heraklion
However for this holiday that was fine as it was more about relaxing and releasing stress. The spa facilities were excellent
There was multiple activities provided by the entertainment team daily for example aqua bikes, aqua gym and lots of ball games. The entertainment team spoke multiple languages such as French, Spanish and English
Crete, Sissi, Main Street, 72400 Sisi, Gretsiya 🧭 Map
Very good hotel, I will recommend it to my friends and family. Sea is near, 2 swimming pool, good quality and huge amount of food, sunshine, sun beds... Excellent. I hope to return.
A lovely hotel right on the sea front. About 10 min walk across the other side of the harbour but 2 min walk to other shops/bars. There is a cove across the road from hotel with clear waters to swim in
Marina at the Aegeo Spa provided a very rewarding and relaxing experience, helping immensely with my previous back and neck pain issues, both of which have improved significantly. I would thoroughly recommend Marina
There is also a grassy place to sit and hear the sea and relax on sunbeds. The lady at the pool bar was lovely, Athena I think her name was and the other lady in the restaurant Georgia was real nice
You can watch the small boats come in. The hotel has 2 pools, one has the pool bar with big selection of food and drinks, plenty of places to sit, the other pool is nice too and quiet for a relax
Nice hotel with a 24h reception. The breakfast as well as the dinner are pretty good but you have to know that no drinks are included at the dinner. The rooms aren’t huge but fair enough for the price (with aircon)
The room was spacious and the hotel was nice. Cleaning could have been a bit better. There were a few minor issues in the room - nothing big. So close to the beach and there are all kind of shops around.
Lovely hotel staff were brilliant we have three of us that or disabled the three young lads were lovely they looked after us for the 10 days we were there food was OK pool was a bit small but overall it was nice would recommend it the young lady on reception was very good the moment we got there to the moment we left
Good location near the beach and restaurants. Atmosphere very friendly Staff in the dining room very helpful with my gluten free allergy Room adequate despite location quiet in the evening.
loved the food, the location of the hotel was perfect. such a relaxed pool space never had problem getting a sunbed. overall loved our stay in Mari Kristen and would most definitley return , thank you Dave and Sandra
After getting there late, we were greeted with the most warm welcome from Mike( who is definitely a credit to the Hotel) right from start of holiday to end. could not find any fault with hotel at all
The hotel is great so are the staff the food is awful it was cold every time and there is not enough sunbeds no hand rails down to the pool and to get to the beach are about 20 steps which is not disabled friendly
The holiday at Theo hotel was great! The hotel is in a good location and the food is good. The pool area is really good and the staff is really friendly. I will definitely come here again! ❤️
As good as it gets for every reason you can think of. This was our second year in a row as a family visiting Theo hotel and we have never been back to the same place more than once until now
The staff are excellent and polite always happy to see you and help with anything. The rooms were very clean and tidy with excellent views all round
An excellent reception at 2am set the tone for the week. We found the staff really helpful, kind, informative and personable
Highlights : Back massage in the spa Spotless pool with pool bar Excellent buffet breakfast Trips on the Land Train
The staff were friendly and always happy to help assist you for your daily needs and advise us for day trips. The hotel has a beautiful pool with a great bar and spa etc and the daily breakfast was vast in variety
Very complete and varied breakfast. Dining room with a privileged view, with a very pleasant terrace. A special mention for Yiannis (restaurant), super friendly, attentive, professional and a good communicator
When you want to see Crete, I think it would be a good idea to stay here
I would highly recommend staying at Castello if you visit Crete. I came from India and stayed here for a week. Very helpful staff (especially Harry and Eva, who helped me with getting settled here) and friendly vibe
Good hotel with nice restaurant.
Fifth floor restaurant with old Greek barman is the best place to eat and drink. Mand do best job
The staff were incredibly friendly and always ready to help with a smile. What surprised me the most was the excellent value for money. For such a low price, I didn’t expect this level of comfort and professionalism
Overall, if you are here temporarily for the airport, or you don’t spend much time in your room on vacation, this is a good choice
We went to this hotel because of the view and the sauna - and we got so positively suprised! The sea view is spectacular, just outside the window. 🌊💫the breakfast amazing with options à la varte
Good location if you’re looking for somewhere slightly out of town, a little quieter. Only a 20ish minute walk into old town
Absolutely incredible!!! The staff were amazing, it was super new and clean. The architecture was great and the breakfast was the highlight for us.
Everything was incredible from the moment we arrived. Early check in was available, the team arranged parking for our car
Incredible experience in this lovely hotel in Chania. Everything was perfect, from the service to the restaurant.
The people working there was very friendly also. Thanks a lot and hope to be back! 💞
We had Breakfast and Dinner,good choice,fresh food,different choice,good to stay with the kids or family,nice receptionists,speaks EN,GR,RU,can assist by the choosing some places to visit in Crete
Nice hotel in good location,friendly staff and good food
They are all there to answer any questions you may have. The bar prices are really reasonable, €3. 06) for a glass of local wine! The breakfast and dinner were also good, plenty of variety
Special shout outs to Genti the barman, who was really funny; friendly and helpful, Elli and Yannis at reception, and the waiting staff at breakfast and dinner all lovely, friendly and helpful as I was travelling solo
The manager also lends a hand, whether at dinner or at reception late in the evening. All the staff are very polite and take good care of the hotel guests. I was even spoken to in German once or twice
The hotel is in a quiet location, just off the main road, so there's no noise at night time from bars etc. All the staff at the hotel were really friendly and helpful