City Green Hotel in Hersonissos

Rooms 🏢
Spacious, clean, no complaints regarding the standard. Medium-sized bathroom – for bigger people it may be hard to manoeuvre, e.g. while changing clothes. On the good side – large sink; on the bad – the shower cabin floor edge is so low you have to be careful about the water flow. Other benefits: an air conditioner, a balcony with chairs and table, 2 large mirrors, a tea set with electric kettle (but why is it connected in the closet?), and a fridge that unfortunately gathers a bit of water inside.

Area 🏖
The hotel is not too far from the beach and bus stops.

Staff and service 💁‍♀️
The biggest benefit. Very helpful, quick with formalities. A few members speak Polish, including Mrs. Bogusia who provides advice on where to go, what to visit, how bus transport works, and much more. Big kudos for that. There is also one person at the reception and one at the bar who also speak Polish.

Food 🍽
It is ok. When it comes to taste, everything is quite good or often even delicious. The thing is.. the choice. The most humble is breakfast. There is of course everything you need for a sandwich, cereals, dried fruits, pancakes, beans and bacon (quite English breakfast elements), but for vegans/lactose-free guests it may be a little monotonous, with the selection limited to fruits, bread, and raw vegetables.
Lunch and dinner are more satisfying, with options changing more often. There is a lot of meat but also vegetable-based dishes, although sometimes the balance is not even and one predominates over the other. A big plus for Greek night every Friday with a delicious feast.

Other 🎶
Plus for events like saxophone play at the bar.

Overall
It is definitely a recommendation for Poles who are not so fluent in English nor have much experience with holidays abroad.

We have had a fantastic holiday in Crete,
The hotel staff are very friendly and helpful.
The rooms are small but very well maintained and very clean. Room service comes everyday and a good supply of fresh towels are never a problem.
There has never been a race to the sun beds. 2 pools have enough for most sun bathers. Although the pool around the back is cold compared to the main pool.
The bar staff are fantastic, well done to George, Paulina and Manos for having a smile and a joke with us. You helped make the holiday enjoyanle.
No one can complain about the food, the selection was good and it changed every lunchtime and evening. The deserts are fantastic 😍. Again the staff in the restaurant was helpful and polite. And even at busy times there was enough tables.

The all Inclusive drinks are standard fayre, drinkable without being fantastic.
You can upgrade to named drinks but it didn't look value for money.

The hotel is well presented , clean and tidy with air con in the rooms and reception area.

It's us located a few minutes walk from a multitude of shops, cafes , restaurants and bars. With the beach oy a fewinutes more away.
The bar which is by the main pool has snacks during the day including ice-cream. It stays open quite late but all inclusive stops at 1pm.
It could do with some of the sun beds being moved and a few more table and chairs being put out in the evening though.

Friday night is BBQ night by the pool with traditional cretian dancing which we enjoyed.

Definitely had value for money here and would highly recommend to anyone thinking of this hotel, definitely book.

Very happy with our experience at City Green .
Thank you very much.

After reading reviews before we went I was a little worried but when we got there it is a lovely adult hotel situated in a great location, close to the main street and seafront of Hersonissos. Clean and tidy rooms, with comfortable beds, bathroom was a little small but at the end of the day it is adequate for the purpose. We found the staff friendly and helpful, and they had prepared some food for us as we were arriving late at night, which was a very nice touch. Food and drink was pretty good but we did eat out too to try the Greek restaurants. All in all, we had a brilliant stay here, and the hotel served as a fantastic base for us to get out and explore the island. We would definitely return.

The hotel is nicely placed close to the center of Hersonissos, but just far enough to not hear the noise at night. Bus stop 21 is very close. There are road vehicle rentals nearby.

There are 2! swimming pools, a pool table, nice lounging chairs in the hotel's common area.

The rooms have a balcony and look freshly renovated, though they can feel compact, but just to make you get on your feet and explore the area. The air conditioner was powerful enough to handle the peak of Cretan summer. Room service is frequent and satisfactory.

The restaurant is on the roof! This makes for a gorgeous view all around. The food served is always varied, with an emphasis on local ingredients. Lots of cheese options, salads galore, meats, lasagna, pizza, cheese, desserts that make you blush. There's always something different you'll want to taste.

Lovely modern little hotel! We arrived late in the night and the recptionist gave us access to the restaurant to have late dinner! The rooms were modern and stylish! The food was perfect! We recomend this hotel 100%!!!!

Stylish hotel with new renovated rooms. The restaurant was fantastic on the top of the roof with amazing view. There were plenty of choices for food and the staff is very helpful.

Excellent team, from the receptionist to the cleaners to Maria at the dining, Manos and Rose at the bar. Excellent service and they will definitely see me again 🤝🔥