The rooms are amazing, the staff upgraded us and we had our own plunge pool which was a nice bonus. The spa facilities are brilliant and the massages are amazing. Will definitely be staying here again
Amazing hotel, staff were so lovely! The food is very tastey and flavourful. The pools were abit cooler but still okay to have a swim in
Very large and beautiful pool!
The staff is very friendly! A little something for my daughter's 3rd birthday!
The all-inclusive is very good! With the added bonus of à la carte dinners 👌
I highly recommend this hotel!
We stayed 6 nights
Very stylish, looks like new. Extensive large pool are and the beach. Food was amazing and there are 4 restaurants for dinning. We loved the Asian restaurant, very high quality.
Overall great holidays!
The hotel is really great, with beautiful sea views and a super large swimming pool. The children had a lot of fun. The all-inclusive service allows you to enjoy drinks and food anywhere in the hotel
The pool was much longer and larger than it appears in the photos, and I was impressed by the design, which allowed everyone in the room to enjoy the pool close to home
We played tennis and spent most of the time around pools (there were 5 pools in the resort)
The room was great and cleaned everyday. The food on the buffet was so nice and the view from the hotel was breathtaking. Not one bad word to say. Great visit from start to finish.
Unique and vastly expansive property. It was so large that there was a whole other pool and another beach we didn’t even discover until the night before our last day
Rooms were comfortable and air conditioned. Get a room with a private pool in it. Those rooms are centrally located in the resort and well worth it
A taxi from the airport to the resort was about 30 min and 45 Euros. I recommend coordinating with the resort to schedule your pickup prior to your arrival. Staff was excellent and accommodating
The pool areas are small and there were not enough sunbeds and often 'reserved' by selfish people who think it's ok to do this and not turn up for hours despite a sign saying it was forbidden
Georgia and Eirini in particular. The entertainment was mostly good and suited our boys. The kids pool wasn't huge and slides basic, but just right for us, we often had whole pool to ourselves
This is my 4th visit to Creta Palace, my husband went many times, throughout his teens and early adulthood. We have two children, at the time of travel were 5 and 8. We have visited Creta Palace in 2022, 2023 and 2025
There are members of staff who have been at Creta Palace since my husband was a teenager (he's now 42!!) so you really get the family feel, they take so much pride in their work and it comes across
The staff are so busy but they are highly trained and the service cannot be faulted. Room wise - we have been a few times now so we know what suits us and booked the Ground Floor Deluxe Bungalow
The salad choices are immense - so good that you can have this as a main meal if you wish - I certainly did! For Lunch, the Brasserie and Beach bar are brilliant
So friendly, professional and immaculate. You are never left waiting and nothing is a problem. The food has always been very good but improved in 2025
Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort
Really good 5 star hotel: large pools, excellent food, lot of nice personel, clean, no noise around a pool like in Turkey so you can really relax
We had an amazing stay. Everything was great - the staff were very friendly, the room and hotel was super clean, and the food was tasty as well. We can't complain and will return.
I had a wonderful time at the hotel! I loved the spa, the pool and had the best night sleeps! It is a shame that the main restaurant does not serve a real espresso from ground coffee beans as it would have been nice to enjoy a good cup of coffee with the wonderful breakfast, but despite this, I will happily return to the hotel
Fantastic room and stay in a private pool suite in the Residences. Amazing meals in local restaurants!
This makes it hard for vegans, people with allergies etc, I am sure they could do a little better on this!
The place is very clean, stylish and a real 5-star hotel. We went to free Pilates session & cookie session. Service is very accommodating, sauna open specially for us untill 21:00 instead of 18:00
We enjoyed our stay. All the hotel staff were very attentive and friendly. The hotel is extremely family friendly. The only downside was the limited variety of fruits available at breakfast.
5 stars! Amazing staff and dining options. Our villa was gorgeous, private pool with view of the Aegean Sea.
Heaven on earth, we spent Christmas and New Year with you and my husband has not stopped talking about it since. The staff were amazing and went the extra mile on everything
The property is beautiful, but the service is above and beyond any expectations! The reception team under the management of Mr Nikolaos Poulakis will do everything possible to make your stay comfortable and incredible
Everything was great. The staff super warm and friendly. Very very helpful. Rooms were spotless, cleaning services was great. We enjoyed our stay and will definitely visit again.
We made a complaint to the reception regarding our glass toilet door making an aweful noise when opening and closing as it was getting caught on something 3 times we reported it and was told nothing wrong with it
Truly a 5 star hotel
What an amazing hotel this was, booked two rooms with a sharing pool and they were amazing, I called the hotel to see if they could make sure we got rooms next to each other, they sorted that for us, what a treat to have our own pool
i took a video to reception of the door and now small shards of glass. they soon took notice and repaired the fault. Booked a massage/ they changed the time to fit other ppl in so moved our appointment
The manager of the spa was so rude and continually smirked at us. Finally had our couples massage it was lovely and we left them a tip as it was their fault
Only been here for 2 days as yet but really enjoying how unique this hotel is. I will Send more feedback later. We are home now so I can revise my review
If you stay at the hotel in the evening there's not much entertainment. The D j plays some nights but nowhere to dance
Crete, Hersonissos, Arminda hotel and SPA, 70014 Hersonissos, Gretsiya 🧭 Map
Pool: Pool
), the pools are clean and pleasant, the rooms are perfect, the spa is available and the shows are top-notch. I recommend this hotel to all families looking for a sporting vacation, relaxation and Cretan nutrition
Wonderful weeks break, the hotel location is a short walk into Stalis and on the beach. Plenty of pools to relax for adults or spend quality time with kids if a family
We came to the day spa, they have a private room with saunas, pool and a shower treatment. Rafaela was the most helpful and kind!
Had a really wonderful massage with Rafaella. She knew exactly the pressure to use and so excited about coming back tomorrow. The venue is very relaxing and the staff very professional! Would recommend!
Can go to the beach too which is owned by another hotel but that's fine. Some people say the pool towels cost extra but the first one is free and you're free to use it throughout the week
Particular highlights was the Oinos wine bar, spar and Karos in an evening with great entertainment for all
The hotel is in an ideal location. But I would never call this a 5 star hotel the toilet was dirty the swimming pool was small. For 5 stars i expected alot more
One of the authentic hotels in crete island. It was built in 1964 originally. Hotel staffs are friendly and professional. Only weak point is GYM 🏋️♀️ facilities. Relatively small and lack of machines
Smell from the gym is not good
However once we got to the hotel they told us that they have one but only a very very small one, basically they refused our car and told us to park it somewhere else
Furthermore on their website it said that they have parking
Honest decent hotel but definitely doesnt deserve 5 stars, would not go there again
The hotel has really surprised us with its extremely warm hospitality and high level of the standards. The territory, rooms and the beach are clean and wery well maintained. The staff is absolutely friendly and useful
Had such a lovely and relaxing experience getting a full body massage with my misses, both of us left like new people, had to give a shout out to bibi , Pavlos, Maria.
We had a very lovely experience in the High Beach Spa! Pavlos and Maria made our Massages very well and we are very pleased and relaxed! Thank you so much ☺️
According to locals, the day before the hotel opened, Crete experienced an unprecedented weather phenomenon – a Saharan sandstorm that left unmistakable traces and completely undid the extensive cleaning work carried out beforehand at the hotel complex
The High Beach Resort is a very well-maintained and visually appealing hotel complex. We arrived on April 2nd, 2026, the official start of the season
Yannis's singing was particularly impressive and surprising (singer and manager - what a rare and extraordinary professional combination!) We will definitely come back! Most warmest regards from Claudia and Sven!
Crete, Agios Nikolaos, Agios Nikolaos Havania - area 🧭 Map
Pool: Pool
Prior to our visit, i messaged the hotel to pre-arrange some flowers etc, They provided many options depending on the budget. When we arrived to our hotel room they provided the flowers in a lovely
We came to Mirabello for 10 days for our Honeymoon with our 2 year old son. From arrival up until the last day, we thoroughly enjoyed our stay
Good internet working throughout the hotel, even in the room, even on the beach. The child included cartoons from youtube and contact
Ioanna was incredible. Really targeted the muscles and eased the tensions.
A special shout out needs to be given to Matthew, the concierge, who went above and beyond in every respect taking immediate care of any request and ensuring all of our requests were taken care of
In addition to the people, the location of the Mirabello Bay Resort adds to the incredible experience - it is truly a beautiful hotel with fantastic views across the bay and the most magical sunrises
A very smart hotel with excellent sea views and a lovely main swimming pool. You can have room with its own jacuzzi and garden, or one with a plunge pool or a share infinity pool
Special mention to Michaela who welcomed us at our arrival, showed us all the place and gave us some tips; to Leandros who took care of our concerns, to Valentina and Claudia in the swimming pool and Eleni, Chara and Eva for the special evenings at the Buddha Bar, great team! Hopefully we will come back
The best and most luxurious hotel we’ve ever stayed at! We truly felt at home. everyone was so kind and dedicated. The food was of exceptional quality, and the entire experience was amazing
I recommend a room with pool access if you want to enjoy a cool swim during the heat of the day or a night swim with amazing views
The bath by the bed and open plan wash basin is a bit odd, and if you do feel like having a bath, it would take an absolute age to fill
The rooms are spotless but more attention to refilling teas coffee and replacement of towels would be better than the little treats left
The place was clean, I agree rooms maybe need some upgrades but ours was more than adequate for our needs. Kids paid for room WiFi which worked fine but I was happy with access around the rest of the hotel
The team in the restaurant worked so hard and the bar staff worked equally as hard, despite some very rude guests! We sauntered down to the nearest supermarket and also took a taxi to the old town, again everyone was so friendly
The only downsides were the salt water pools and the food not accommodating for children. Apart from that we had an amazing time!!
The hotel's outstanding quality is its staff. The reception is very professional. I'm thinking especially of Maria at reception, who was incredibly helpful and saved our stay by finding a suitable room for my mother
People in Crete, in general, are grumpy. Im talking about local people not but stranger workers. I've rarely seen anything like it. On the other hand, the foreign workers are always polite and helpful
The most beautiful beach in the area is the one in front of the Hotel Meditereneo and right in front of the open-air museum on the beach. The center of Hersosissos is lively and has many local shops
Crete, Platanias, Palea Ethniki Odos Kissamou Chanion 🧭 Map
Pool: Pool
Great stay at the Minoa Palace. The hotel facilities are great and never felt over crowded, although the hotel was fully booked. The swimming pools and the beach are perfect. Spa is really nice, a bit expensive
The Spa was beautiful- I enjoyed their amazing cool pool and jacuzzi all to myself. What let this place down was the very poor quality of food we ordered with room service
The spa pool & jacuzzi waters are kept so cold, it's impossible to get in. And they should upgrade their gym, which is not compatible to a 5-star hotel (extremely old/bad equipment)
I am very satisfied with the service. Ctrip's customer service is also very professional. Thank you very much.
Good overall, well managed but has some are
Good overall. We stayed in an imperial room on the beach side of the hotel. Very good facilities overall, but some of the rooms need to be updated and soundproofed
This is one of the best hotels I have stayed at. They have for sure the nicest staff ever. So accommodating.
Great food the breakfast buffet is so so good.
Definitely will come back and recommend highly.
The buffet was also incredible, one of the best with really fresh and high quality food, though I truly prefer the restaurants. The beach was also gorgeous and they offered various water sports and the pool relaxing
This was such an incredible resort. The staff is absolutely impeccable and their beachside/poolside service was amazing. The buffet was impressive and the food was absolutely delicious. I’d go back over and over.
Food was epic and the service around the pool really great. Just make sure to download the group app and book your restaurants as soon as you are confirmed. Got upgraded to a swim up room too so that was pretty special
We were situated on the ground floor right near the activity pool, which was perfect for us with teens
It's a 4 star at best and there's nothing luxury about it aside from the one pool and the sunsets
Rooms/decor feels dated, a little weathered but mostly well maintained. Getting a lounge chair in the one cool pool is like the Hunger Games - families occupy the space from 8am
The bars are set out well Albi is great , along with all the others that work the main bars and pool bars, and of course I have to mention Marina she’s so lovely
We loved our stay at the Arina Beach resort. After 3 weeks travelling around Europe, it was amazing to relax at an all inclusive resort. The staff were great and the food and drinks was better than we expected
He is amazing along with Alex on the bakery (lovely man), Aspa, Kathryn, and all the waitresses and waiters that can’t do enough for you. The Avra, restaurant has improved and is incredibly good
We booked a penthouse room as we had before, the rooms are well set out, with robes, slippers, iron facilities coffee machine, and a lovely welcome package of treats wine and a stocked fridge
Water still warm enough to swim in late October/early November - the food was a real highlight, particularly the buffet restaurant. Lots of variety and changed each day
Another welcome at the check in, which went very smoothly, and were well informed of the resort, and some changes that had been made. Then our luggage taken to our room
From the moment we arrived we were treated like valued guests. We were given wet face towels and a refreshing drink
It was hard to say goodbye yesterday. Always on the wall outside the main buffet restaurant and the bar outside with a bent ear. Have a great rest, roll on 2026!! Well done to all the staff, they all work incredibly hard
The resort is beautiful, our ocean front suite with private pool was incredible, the food was amazing, the staff were friendly and helpful and the overall experience was brilliant
Yes there were the odd few that weren't on the AI list but it was literally a handful - 90% were available - and nie they were too! Pool areas were also top notch
By the end of day one we were planning our next visit! Travelling with Crohn’s disease isn’t always easy, but Giannis and his staff were so incredibly helpful with food selections that they made our stay so very simple
A great bathroom (separate shower, toilet and sink), a large comfy bed, a massive flat screen TV, a nespresso coffee machine and a fully stocked fridge. We had an end room (632) and the balcony wrapped around the side
It was an amazing stay! 3 days of relaxation in a small quite hotel! The daily buffet was really tasty but the highlight of this hotel is the nice behaviour of the staff!
The restaurant had to be rebuilt and made a serving table and service, like in a cafe, instead of a buffet, which significantly increased the workload of the staff and the waiting time
Amazing hotel! At first I was a bit worried about the bad weather but everything changed by my arrival! One of the most cleaned hotel with staff like family
One special mention for the tasty food and the kindness of the bar staff! Felt like home
The hotel is absolutely spotless the attention to detail is second to none, the pool is clean and very relaxing, cocktails are amazing especially made by Maria during the day or Carlos at night, breakfast there is a huge selection catering for every fussy eater, my only criticism is the evening selection is more catered for the Germans so we ended up eating out 4 of our 7 night stay unless you wanted...
The rooms are clean, bright and well equipped we had a room with a jacuzzi we stayed in room 1212 had a pool and sea view from the balcony but nice and quiet
We are currently resting here. With children, the best vacation is only here. Food is at the highest level, many thanks to the chef, who cares about his guests and wants everyone to be satisfied
The service from checking in through to checking out has been excellent. We enjoyed using the pools, gym and spa facilities. There was so much choice for everyone
We had a family room with its own balcony, which allowed us to relax outdoors when it wasn't quite poolside weather
Sisi village is a short walk away with some lovely shops and eateries. There is an on site supermarket with gift shopping incorporated. The pools were great (a little cold but once you were in very refreshing)
Great hotel regarding price-performance ratio. Clean and good food. However it’s definitely not 5 star hotel, 4 star at most. No nice beach close to hotel, but there is variety of pools to choose from.
Nice 4 star resort (on some websites it appears as 5 star for some reason). They have three pools and and two small adjacent kinds pools and are located by the sea-side
I have very mixed feelings about the holiday. The hotel was nice, but our room wasn't. The private pool was full of flies and other insects and was tiny
Despite signs on them to say that people could not put towels on them and then disappear, this happened all the time and nobody rectified it. Suffice to say, we were pool-less for the entire holiday
The swimming pool and sun-lounge area was also an issue. Sun beds and loungers were full right from sun-up till sun-down
We love this property! It’s a beautiful location & all the staff members are so friendly & helpful from the front desk to the buffet servers. Also the buffet is the best I’ve ever seen and tasted
Views and design of the resort was the nicest we have ever experienced. There is no club on this resort for entertainment, it is a wellness/relaxing resort
From the moment we booked the service was amazing, the staff were able to arrange our taxi transfer from the airport making our arrival easy
Pools weren't heated so felt very cold but got used to it! Food was good but would have liked more Greek dishes and more vegetarian options - but there was always enough to eat
Amazing stay. The private pool rooms are incredible, view is fantastic and located near one of the best beaches in the island.
Food was good too, many options and mostly tasty dishes.
Beautiful sea views and sunrise
Wonderful room with perfect sea views and spectacular sunrise. 25 minute walk into the main town (Agios Nikolaos) and lovely taverna close to the hotel and on the beach
Went in October and there were lots of sunbeds available around the pools
We were delighted w our room w its own private pool. Buffet food was super and easy to change for lunch instead of dinner. Staff were very polite and helpful. Facilities were clean and well maintained
A lot of steps
Hot water was always brown
They charge extra for everything (like some pools)
Absolutely nothing to do for children
Food was pretty good and the staff was nice