3 pools and less than 100 sunbeds for the whole of the hotel which supposably has well over 100 rooms, only 1 bottle of water on arrival rest of the time buy your own, the hotel water tasted as though it had purification tablets in, food very hit and miss one night my sister and myself had fish in a sauce, both of which were not cooked in the middle, taken away by a very reluctant manager
A good hotel, the food is prepared with high quality and tasty, but for breakfast there are always the same dishes. The staff is friendly, polite. To the sea min 5 walk, their sun loungers only by the pools
Certainly not a 5* hotel, the bar at the hotel was round the pool, so sat on plastic chairs at night, staff working there not very friendly, the beach bar was fabulous and Mike is a lovely chap who certainly knows how to run a bar and make good drinks
My only circumstances are bottled water is not free. Toilets not on same level as pool especially with children. -1 floor for indoor pool could potentially have a sauna /steam room to enhance the experience
Although the food choices are good. Maybe themed nights & pool snacks could be introduced
This trip was booked last minute, but I can safely say it was a good find. The rooms are clean, the food options are plentiful and good quality. We booked all inclusive and found it decent value for the price paid
Pools weren't heated so felt very cold but got used to it! Food was good but would have liked more Greek dishes and more vegetarian options - but there was always enough to eat
Amazing stay. The private pool rooms are incredible, view is fantastic and located near one of the best beaches in the island.
Food was good too, many options and mostly tasty dishes.
Beautiful sea views and sunrise
Wonderful room with perfect sea views and spectacular sunrise. 25 minute walk into the main town (Agios Nikolaos) and lovely taverna close to the hotel and on the beach
Went in October and there were lots of sunbeds available around the pools
We were delighted w our room w its own private pool. Buffet food was super and easy to change for lunch instead of dinner. Staff were very polite and helpful. Facilities were clean and well maintained
A lot of steps
Hot water was always brown
They charge extra for everything (like some pools)
Absolutely nothing to do for children
Food was pretty good and the staff was nice
So, we stayed here, myself, my husband, Mother and my 16 month old daughter. The hotel is lovely, well kept and the pools are great. Personally, we found the food great
I had a shoulder impingement and I am now able to move my shoulder and arm so much better! My daughter had a relaxing massage by Ifigeneia and she found it amazing and extremely relaxing. We would highly recommend both!!
We stayed at this hotel for a week and we really enjoyed it despite a few issues. The room was not best part of the stay as it had many issues. We stayed in a swim up room in the new building and the room was very modern
Really beautiful hotel! There are old and new rooms, so better book the new rooms! Food ist absolute delicious and changes every day. Sandy beach near, just down the street, everyone friendly and good animation!
Hotel staff were really friendly and helpful. Entertainment was good, if you go to hotels and like to be Entertained. They spoke French, English and German the entertainers. Kids Entertainment and kids club
There were lots of pools and when we went, with no fights for sunbeds
The main pool is spacious, ranging from shallow to deep (0. 00 m) and about 15 meters long, which makes it perfect for both relaxing and swimming. In the past we also stayed at Abaton, which is part of the same group
The two pools are lovely, and the game room is a fun addition (with only a small fee per play), while table tennis is free
The views are absolutely breathtaking – we chose a sea-view room, and the upgrade was more than worth it. On top of that, we were pleasantly surprised with a fruit platter, excellent wine, and bottled water in the room
Great hotel! The view is absolutely breathtaking, the personnel is very kind from the receptionist to the cleaning staff, bartenders everybody! I see a lot of complaints that is on a hill, well yes but the view is absolutely amazing and the walk to the beach is short and not so challenging
Our stay at Hersonissos Village & Bungalow was truly wonderful. The food was excellent and plentiful – from a rich breakfast to delicious lunch and dinner
The rooms could benefit from a few small updates, such as replacing the older flooring and refreshing the bottom of the pool where the paint has faded, but this didn’t affect our stay
Overall, everything was perfect, and we would highly recommend this hotel for anyone looking for a relaxing holiday in Crete
We spent hours there playing cards, reading, and chatting, all while enjoying views of the pool and beach. One unexpected highlight was watching planes come in to land nearby
I went to the spa and had a full body massage and facial I loved everything about these treatments, my facial was done by Antonis and it was great my skin felt so hydrated, and my body massage was done by Maria she’s fantastic!! I highly recommend going to the spa
Despite losing a couple of days to very poor weather, we had a wonderful stay. This is a small resort—just two restaurants and two bars—which initially made us a little unsure, as it’s the smallest we’ve ever stayed in
When the weather kept everyone indoors, the hotel handled it brilliantly. The lobby comfortably accommodated guests, and the staff were fantastic—constantly bringing drinks and clearing tables efficiently
However, this actually turned out to be one of its biggest strengths. The atmosphere is relaxed yet intimate, and every member of staff is incredibly friendly and helpful. The food was a real highlight
We enjoyed themed nights including Greek, Italian, and Asian cuisine, all fresh and beautifully prepared—easily the best food we’ve experienced at an all-inclusive
Excellent quality hotel with a large and beautiful swimming pool, very comfortable rooms and professional and attentive staff. A true 5* hotel, a 5-minute walk from the historic center of Heraklion
This is not our first stay and we are never disappointed. The price-quality ratio is absolutely correct
Continues to the fun pool which is open from eight in the morning to eight in the evening, very convenient hours. Continues by saying that the hotel is sparkling clean and beautifully and elegantly designed
The only issue I had was the smell of the towels, whatever vendor they use to wash the linens and towels, they need to change it. As the towels had a musty smell that was really awful
The staff changed my towels daily but no matter how many times they changed them, the smell was there. Other than that my stay was great
We were seven people in our group. We had an amazing stay over here very recently. Staff is very friendly and helpful. Though rooms are a bit small for our liking, they’re very nicely decorated
The pools were renovated and look amazing!! There aren't enough sunbeds for everyone and many guests seem to "reserve" sunbeds by simply placing their towels on top for the whole day
If anyone is actually reading this review, I would propose to place a sign that sunbeds can't be reserved. Not everyone is there at the same time. Another splution could be baskets for towels and personal belongings
Add a basket near each umbrella, if the sunbeds aren't occupied but there are towels and personal things on them, people can put them in the basket and use the sunbeds
Put up a sign explaining the purpose of the baskets and that sunbeds cannot be reserved. The staff in the whole hotel was extremely friendly, understanding and competent
Lovely hotel with helpful staff. Excellent facilities with a swimming pool front and at the back of the main building. Great food and drinks.
Nice hotel but the food is just ok. After 5 days everything repeats and gets boring. Nice pool area and bars. Low budget drinks are ….. ok. Small cups for LQ cocktails
Breathe taking view in this out of the way resort. The rooms are very nice, we had a sea view making it spectacular. There is a main pool or a quiet section on the cliff side
The buffet for breakfast and or dinner was delicious. It is semi remote so a car rental or taxi service is needed
Luxurious but a little remote
The resort feels luxurious esp the bar area and the pool. However, it is a bit remote and there’s nothing much around it
Wasn’t very good Could only have one key to room. They said they did t have enough ! No maps of area or in for given when checked in
The music by the pool was too loud and terrible taste
Toilet paper was out , towels were moist and water was on the floor outside the shower as if somebody had just showered
The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable
The staff are lovely and attentive the facilities high quality and well maintained. There is always a club car to take you around the resort if you wish but a stroll through the grounds is pleasant too
I recently stayed at the sister property, Domes Aulus Zante, and I have to say that the staff, location, and service exceeded all expectations here too. Definately you should visit.
We had an amazing time at the beach bar, but what truly made our experience unforgettable was Lambis. His name in Greek means “full of light,” and honestly, it couldn’t be more fitting—he absolutely shines
The beach bar itself is wonderful—the service is excellent, and all the staff behind the bar are friendly and attentive. But Lambis stands out in the most special way
Without a shadow of a doubt, Lambis deserves the award for the happiest person you’ll ever meet. His smile is constant, genuine, and comes straight from the heart
All the staff in the restaurants were also amazing, Georgie at breakfast and the lady who got my olive oil every morning! I cannot remember all the names but all staff were so good. The buggy guys were brilliant
Our kids absolutely loved the pool – we could hardly get them out of it! The buffet food was always fresh and delicious
A magnificent location with excellent service. The hotel staff is very courteous and serviced. A pleasant and relaxing atmosphere. It is highly recommended to take a room with a private pool
A Truly Amazing Stay – Like Paradise! We’ve just returned from an incredible stay at this hotel as a family of four from Scotland, and we’re already missing it! From the moment we arrived, we were greeted with warm, friendly smiles from the staff, who couldn’t have been more helpful or welcoming
Their kindness made a wonderful first impression and set the tone for the rest of our stay. The hotel itself is spotless and beautifully maintained, with stunning views that made it feel like a slice of paradise
If we could suggest one small improvement, it would be to add themed nights for a bit more variety – but honestly, we were more than happy with the quality and selection each day
This was our favorite place to stay on our two week trip around Greece. The hotel itself is beautiful and very clean. The room was amazing also and the bathroom was very nice
When it came to parking the valet service was amazing. again our team's hours were out of the ordinary and well outside of the staff's hours. When the team lead explained, again, the staff
accommodated our needs
The location was great - nearly in the middle of Chania and within walking distance of the old town and the port. The service was great, with the staff really trying to be very helpful
Breakfast was great with lots of choice. Parking was interesting tho, but the staff helped heaps to ensure that we could arrive and leave without too much fuss. The rooms were quite roomy and the beds comfy
We stayed at Samaria Hotel for four nights as a couple with a toddler, and the experience was simply wonderful. The hotel is charming with a perfect location, everything is spotless and sparkling clean
The rooms are spacious and beautifully designed, making the stay very comfortable. Breakfast is amazing, generous, and delicious. Above all, the staff are exceptionally friendly, welcoming, and warm
Service was impeccable and thanks to Bena, Maria, Likourgos and George for their hospitality and awesome advice on things to do (and avoid). Stay in the top floor penthouse if you can
The indoor pool was very cold and you had to wear shoes and dry yourself between being in the pool and going to the steam room etc. as well as having a shower in between also. It was very strict and not relaxed
There was a lovely water channel outside our room and a water station nearby which was useful. The toiletries were very nice and we also had a free mini bar. The hotel is very clean and the grounds well maintained
The food was a very high quality and the cakes etc beautifully presented. The staff in the restaurant were very pleasant. There was a Dr there 6 days a week. We were less impressed with the Spa
Service was excellent and special mention to Kostas at La Strada and the drinks waitress (sorry I didn't get your name) at The Steak Restaurant
Food was excellent and the a la carte restaurants were the best ones we've ever experienced in any all-inclusive hotels we've stayed in
We went with TUI and there was no welcome meeting. We spoke to some German representatives who were not that helpful or pleasant
Our friends had a large suite on the ocean which was nice, But a very long walk to pool and restaurants
Amazing food (actually too good). Only downer is a 100 euro "climate crisis tax" slapped on your bill at the end. If you're going to obligatorily add 100 euros to a bill. You should say this at the time of booking
The hotel has lovely grounds, lots of greenery, this Bungalow opens out to the water. The area is framed by wonder, placed modern sculpture Greek painters from the art collections of sculptures
When do we draw the line on this?
A "water crisis tax" of 20,000 euros slapped on a check out bill?
I realise it's not all their fault
The Restaurants : We booked dinner at 3 of their restaurants; each had its own event. The1st dinner was a tasting menu curated by an outside chef. The menu items were delicious
All amenities are great - likely recently renovated. Food was delicious, didn’t feel the need to leave the hotel for 7 days. Sun loungers are high quality and comfortable. The staff is on another level of professionalism
Michallis in the mainbar was also so nice and the other barman in the poolbar witch we unfortunally forgot the name of. Do not hesitate to book, you will have a lovely stay
All the staff was so nice and friendly and eager to help! Special thanks to Hara (the name means happy in greek) so we called her happy because she was always smiling and so serviceminded and friendly and made our stay even better 🩷
This wasn’t an issue for us as we spent our daytime on the beach which we prefer to do anyway Beach area: we loved the beach area, it was so clean
We just arriwed home after spending a week here and even tho it was early in the season we had a lovely time at this hotell
Just spent a fantastic week here. Yes the rooms are small but perfectly adequate, comfortable and spotlessly clean. The towels were changed every day and the bedding every other day. I found the food to be very good
The beach is lovely and there were plenty of sunbeds available but it was end of season and I didn’t notice anyone reserving them. The best thing about the hotel is the staff
Zephyros Beach Hotel has an outdoor pool with sun loungers and panoramic views of the Aegan Sea. Located just 3 km from Malia, it offers air-conditioned rooms with a balcony.
Rooms and hotel are very clean, comfortable and beautiful. In the hotel there are so many flowers which caused a positive vibe
There was a bar and a small grill at the pool were refreshments could be gotten. Snacks, french fries, burgers etc. and later in the evening cocktails. The personal was friendly and helpful
And there was a really great entertaining group that kept customers entertained everyday with different activites, from Zumba to waterpool, darts and evening activites
Really liked this hotel, everyone was nice to us. Really liked all the activities that we had. Thanks Luca or Luka i dont know jow its right, thanks julia thanks maxu and everyone😁
Luka and Julia made our trip the best trip ever! They are the best animation team I ever meet! They made our week❤️ They make the experience so much better.
We stayed at Chrispy for one week. Weather was stunning, pool clean and with plenty of sunbeds. Aquapark has few different slides so there is a choice for everyone. They also have mini slide for the youngest ones
I can see why they don’t have parasols as there would not be the room round the pool, but maybe look at other hotels to see what they have done. - melon and other fresh cut fruit at breakfast
Been here a week and what a lovely hotel from rooms to food to staff had the best time would highly recommend thanks you sunrise village hotel for making our holiday we will definitely be back
Fantastic hotel in a beautiful area! We arrived late night and were greeted by a bottle of water & plate of food in our room which we were incredibly greatful for! The room a support studio was perfect for the 2 of us with everything we needed
A truly wonderful and first-class hotel in a great location. We stayed again for a week in the middle of summer and enjoyed every moment. The staff is very friendly and helpful and caring
The beach is a 7-min walk away, past a couple of small shops. The staff are a credit to this hotel, they will go out of their way to help and were ever so friendly and chatty
Only a short walk in to platanias and the beach and easy to get a bus in to chania. The staff were all lovely , friendly and helpful and we were able to get a late check out
Crete, Elounda, Main Street, Elounda, 72053 Ayos-Nikolaos, Gretsiya 🧭 Map
Pool: Pool
Lovely hotel in a great location. Walking distance to Elounda, plenty of entertainment from reps that clearly love their jobs, and beautiful views. We had a shared private pool which was lovely
Sunbeds on the terrace area near the main pool would also improve on the morning sunbed reserving
This is a lovely hotel in a peaceful location, our room was perfect, overlooking pool and sea view. Spacious room with comfortable beds
We went at the start of the season and it was peaceful, the entertainment was outstanding for the kids and our little one loved it. The food was great, the drinks and staff were wonderful
The only downfall fall is that the commute from the airport with a young child is fairly long. Just be aware if you are travelling with small children
We had two balconies but only set of furniture 🤷🏻♀️ Food: This was very mixed; breakfast was great, lunch in the snack bar was great but the restaurant wasn’t, the evening meals in the restaurant were generally ok and the two al la carte were really good
Was bought as present for our honeymoon and the room wasn’t the best so I emailed them explaining and next day we got the best upgrade with private pool only thing I’d say is the pool was ice cold, but free robes slippers a bath with an amazing view the food was lovely the staff was amazing the shows were good the bar staff was so lovely and chatty! I’d 100% recommend sad to leave but had the best...
Beautiful hotel and surroundings, the staff were genuinely friendly and welcoming, the food was superb and freshly made and refreshed in a timely manner, our entire family were extremely happy with the food choices each day and the all inclusive aspect meant we never missed out on any snacks or ice creams around the pools
The food, there's lots of beef and pork dishes, occasionally chicken, plenty of vegetarian dishes, great salad variety, but the hot food is so salty! It's a shame because there was so much to choose from but the flavours were overwhelmed by salt
The staff at the hotel are fabulous, friendly and happy to help. The outside area is small but well kept and lovely to sit around. There's a bus to and from Heraklion. The entertainment was fun and different each night
It doesn't replenish your bottled water each day in your room and there's no tea/coffee making facilities in the room. We kept buying water but the fridge didn't work so we couldn't keep anything cool
This is a lovely hotel but I wouldn't class it as a 4 star hotel. It is in a beautiful location, stunning views and a quaint little beach in a bay with lots of water activities
Very good city location by walking distance to the Port, Bazaar (Central) and short driving distance to the Hanya Beaches. Excellent and very warm hospitality! Good room with good-brand almost new furnished bathroom
Our room was cleaned everyday and towels changed, I have never seen such a clean hotel
The staff at the hotel were warm and welcoming, friendly, helpful and made our holiday better!
The Greek are very lovely people who appreciate you being there, which is so nice! The pool was nice and cold which is perfect for the hot weather, and again very clean
Free aircon which I don’t see very often, hairdryer, tv and remote free. There aren’t many Sunbeds so just make sure you go there before 11 if you want to lay by the pool
Very expensive for what you get, rooms are adequate at best, pool is small, surrounding area to pool is tight, breakfast was good however. Location is OK, 10-15 mins into old town harbour.