The staff are great here everyone very friendly, Sypro’s at the pool bar looked after us really well and went over and above and made the best cocktails! Thank you! Also the lady at breakfast with red and black braids she was very cheerful every morning always in high spirits
The hotel grounds were well kept and the private pool areas all well looked after. I wouldn't hesitate in recommending this hotel to anyone and would definitely look to returning
Hotel is great we had a private pool, in April quite chilly, but we decided to use it as a plunge pool every morning to feel refreshed for the day ahead and it was great, later on in the day was ok but we found more was happening round the main pool
We didn’t manage to make it but the Greek night at knossos in the village looked and sounded great, we went on a normal night and the owners were so welcoming so give that ago
Hotel is good food, good variety with all all inclusive hotel food it’s a little samey but I can’t complain
While maybe on the pricey side, we had a great time in the spa, getting one of the best massage treatments we've had
The place is very clean, stylish and a real 5-star hotel. We went to free Pilates session & cookie session. Service is very accommodating, sauna open specially for us untill 21:00 instead of 18:00
We enjoyed our stay. All the hotel staff were very attentive and friendly. The hotel is extremely family friendly. The only downside was the limited variety of fruits available at breakfast.
5 stars! Amazing staff and dining options. Our villa was gorgeous, private pool with view of the Aegean Sea.
Heaven on earth, we spent Christmas and New Year with you and my husband has not stopped talking about it since. The staff were amazing and went the extra mile on everything
The property is beautiful, but the service is above and beyond any expectations! The reception team under the management of Mr Nikolaos Poulakis will do everything possible to make your stay comfortable and incredible
Everything was great. The staff super warm and friendly. Very very helpful. Rooms were spotless, cleaning services was great. We enjoyed our stay and will definitely visit again.
We arrived at the hotel and immediately they upgraded our room to a room with a private pool (very nice, but unfortunately not usable). Everything was perfect and appreciated
Great stay, very friendly staff. Food and drinks very good.
Plenty of space at the pool and sun loungers on the beach.
They accommodated my request to have my room and my friend’s room together. Over all hospital and 5star experience was with Madam Tonia, restaurant manager. Thanks for making my birthday memorable
It's a shame, because these are good quality products! Anyway, this is not a complaint, just sharing our feelings. We definitely recommend the place, and of course we will go back there soon!
Very nice place for families and very nice staff. Walters at the resturant very kind. The cook was very nice also. Great menu and dishes.
On the other hand, in the two restaurants, unfortunately, the food is not made on site, Just heats it up and serves it
30 PM ( I need good coffee in the morning, not at night ! ) - Not enough space for sunbeds, very cramped place at the beach - 5* official status means 15 euros tax per room per day, it'd be 10 with 4*, which would fit better - When I asked for check-out one hour later than usual, an exaggerated 80 euros sum was required (and politely declined
Amazing hotel and experience start to finish. Chloe, Joanna and Alesandro on the entertainment team were amazing. The bar staff were exceptional by the pool and in the evening
On the negative: - Standard rooms are a bit too small - Lack of storage space - Insufficient illumination in the bathroom - Several broken sunshades at the east pool - 0
Georgia at the hotel bar, made me feel equally welcome The room was perfect! Overlooking the sea. Just wonderful Facilities, perfect! Used the gym, and spa. Both pools great with superb views
Evening entertainment was great. Joanne & Alessandro worked really hard keeping on top of their schedual. Pool area and beach was kept clean with staff keeping us hydrated
Around the pools and on the beach the staff would come and take drinks orders and deliver them to us. A big shout out to Manwella who was just amazing
The hotel is in an ideal location. But I would never call this a 5 star hotel the toilet was dirty the swimming pool was small. For 5 stars i expected alot more
One of the authentic hotels in crete island. It was built in 1964 originally. Hotel staffs are friendly and professional. Only weak point is GYM 🏋️♀️ facilities. Relatively small and lack of machines
Smell from the gym is not good
However once we got to the hotel they told us that they have one but only a very very small one, basically they refused our car and told us to park it somewhere else
Furthermore on their website it said that they have parking
Honest decent hotel but definitely doesnt deserve 5 stars, would not go there again
The rooms need updating to a degree but are clean and have the facilities you would expect. A refresh would take the hotel to a next level. The staff were all very nice and efficient
You absolutely must book this hotel for the unforgettable panorama and the exceptionally friendly staff, who truly go above and beyond to make your stay fantastic! We stayed in a Panorama Blue room, which also gave us access to the bar and the second swimming pool
The hotel had a lovely relaxed feel to it and meal times were all the better for this. The food was of a high quality and varied through the week we stayed. The quality and variety of meat dishes in particular was noted
The restaurant gentleman remembered that we were a table of five, from the first evening we arrived and also that we were all together when we had gone down separately. That personal touch was amazing and appreciated
The hotel is in a very scenic location, within walking distance of shops and restaurants. The number 21 bus calls directly at the hotel to take you to Chania. The service is regular and good value
We traveled in October, so it was relatively quiet. The breakfast was excellent, and dinner was buffet-style. Not everything was perfect, but there was plenty of choice
You don't have leave the pool for eating drinking. At Sunday I got a cultural evening with cretan dance group
Just got bk frm staying at the blue sea beach hotel with our friends. Fantastic holiday frm start to finish. The staff were Amazing couldn't do enough for you. They were all so friendly and made our stay so enjoyable
Thankyou for making it special for us! Special mention to the staff who despite us being delayed and arriving at gone 1 am, they had lemon juice, and cool towels ready for us
We stayed at this hotel for the second year in a row. Great good hotel! Very varied food. Clean and quiet hotel, comfortable beds. There are many restaurants and souvenir shops near the hotel
Some rooms have pools that you pay extra for but please be aware if you pay for 1 the hotel should be opposite way round because the sun hits the door going into the room and doesn’t really hit the pools to warm them enough to use
Anyone visiting this hotel will not be disappointed. Food good location excellent,Cocktails /drinks really good. Hopefully will be returning in a couple of yrs
Our luggage was set aside whilst we were presented with cold towels & lemonade and the receptionist checked us in. It was almost midnight and check in was quick and efficient as we were tired from our travels
Our room was a corner swim up junior suite, with one set of doors to the pool and the other to the garden with the beach just beyond
Next morning we went for breakfast and another warm welcome was given by all the lovely restaurant staff (all the Katerinas, Nectarina; and Barbara - all assets to the hotel with their sunny dispositions)
It’s difficult to know where to start with this review but it all started with a warm welcome from George, the night porter, who greeted us on arrival
The room was well appointed and there was food waiting for us along with the stocked minibar of water, soft drinks; and a bottle of wine
Theres a photographer will take your pics in evening before dinner, then you can buy them printed next morning in breakfast. Nice beach , we love it, dont forget to bring your beach shoes
The fruit had swarms of fruit flies so we decided not to bother, but there were other options. The pool area looked nice and clean with lots of seating options
The hotel provided an exceptional experience. Its prime location, with direct access to a private beach across a small street, coupled with spacious accommodations, contributed to a positive stay
The only area for improvement would be the housekeeping's attention to glassware cleanliness. Overall, our experience was highly favorable, and we offer a strong recommendation
Thank you to Aggelika! The hotel is located close to the town, and so in the evening, after a large and delicious meal, we would stroll through the lit streets of the town
We had to ask for a quiet room and we got it and it was just so peaceful, just what we needed. And I am celiac/gluten issues, so I have to be careful
We had great 2 weeks holiday at this hotel. It was very clean and we had a quiet room overlooking the back, the tennis court
We didn’t use the pools due to the wonderful beach and loungers. The hotel gym was excellent for a solid workout, rowing,step and running machines together with a balanced and safe selection of loose and fixed weights
There are excellent restaurants in the area, roots and Sirrocos being particular favourites. A bus takes you into the old town of chania for 2 euros and it is a 20 euro taxi journey back
Breakfast was excellent in quality and choice. The view from room 427 was amazing. The beach is stunning sandy and safe. In the middle of October we spent our days swimming in the sea
The sunbeds were very comfortable and the pools were very refreshing. I am so happy to have stayed at this property
Very comfortable hotel in excellent position. Lots of restaurants nearby and bus outside every 15 minutes to Chania. Hotel provided fruit, bottle of wine and biscuits in the room.
From the first welcome there was an excellence about the hotel. The staff were friendly and helpful, when we went to breakfast we came back to a room made up with fresh towels every day
Our experience here was wonderful. The food is amazing, we ate a lot every day, desserts were great too. There is an open bar + ice cream bar as well. The weather was so nice, even in October, very sunny and warm
I highly recommeend even with kids, they have animators and activities, pool, anything you might want or need. And the massage was the best I have ever had
We spent a lot of time at the beach / in the pool. Rooms were clean, I would highly recommend this resort to anyone!
This is the second time I have been here and both times we loved it. The people here are extremely kind, friendly and helpful, the rooms are great and well situated and the food is amazing a d very varied
Room was average quality, several broken items including towel rail, shower attachment and bathroom door. All reported without effectual repair
Third time at the hotel, everything was beyond my expectations! I loved ❤️ 🍕!!!! My room had a sea and mountain view. Staff were wonderful. Special thanks to the ladies at the reception.
The food optios are great and the food is always fresh, the chef is there to assist with allergies or food intolarences. Upon request early breakfast and lunch basket is available
Maybe the pool could be opened earlier than 9am
At the end of August, my wife and I organized a wedding in Crete. We accommodated all our guests in the Horizon hotel, which was a hit. The reception staff were very helpful, the cleaning team was thorough
If we ate outside the hotel, The gentleman who worked at the entrance by the gate gave us some good options to choose from. I would def stay again and do recommend it
My daughter and I had such a good experience with this hotel. The staff was spot on and the food was wonderful. The view from my balcony was gorgeous
Great view from the room, super friendly staff from reeption through husekeeping till the restaurnt staff everyone was very kind and helpful
Crete, Ierapetra, Eparxiaki Odos Ierapetras Sitias Katharades 🧭 Map
Pool: Pool
If you do not like the music at the main pool, you can use the other (quiet) pool or the beach loungers further from the pool bar. We enjoyed the pool bar service (e
It had two nice swimming pools and plenty of loungers around the pools and on the beach
We were also extremely lucky with the weather: 22° water and 26° air temperature in the first week of November; so we did not do a lot of sightseeing, but rather enjoyed the snorkeling, swimming, fitness courses and yoga lessons
its "Acai Berry Bowl") every day, calling the service from the beach lounger's call button. Both breakfast buffet and dinner buffet were nice. (The dinner buffet repeated after 1 week, but we stayed only 8 nights
And the flax seed ran out three days before the end of the season (and was not filled up again). The door knob in our room was not properly working, so we could not lock the front door from inside
We went for a quiet holiday, choosing this adults only hotel as it was situated by the beach on what seemed (and was) a quiet spot on this south coast of Crete
A very smart hotel with excellent sea views and a lovely main swimming pool. You can have room with its own jacuzzi and garden, or one with a plunge pool or a share infinity pool
Special mention to Michaela who welcomed us at our arrival, showed us all the place and gave us some tips; to Leandros who took care of our concerns, to Valentina and Claudia in the swimming pool and Eleni, Chara and Eva for the special evenings at the Buddha Bar, great team! Hopefully we will come back
The best and most luxurious hotel we’ve ever stayed at! We truly felt at home. everyone was so kind and dedicated. The food was of exceptional quality, and the entire experience was amazing
I recommend a room with pool access if you want to enjoy a cool swim during the heat of the day or a night swim with amazing views
The bath by the bed and open plan wash basin is a bit odd, and if you do feel like having a bath, it would take an absolute age to fill
The rooms are spotless but more attention to refilling teas coffee and replacement of towels would be better than the little treats left
The breakfast was a nice bonus and we were addicted to the Greek yoghurt and honey! There was maid service and pool maintenance every other day with fresh towels provided
The villa next door overlooks the pool area so not very private but we were lucky as there was no-one staying there for the first few days of our holiday. Crete was lovely and we would return
The only reason I dropped a star was the pool area of the villa had some weeds in the paving which led to the villa looking a little unkempt
We had an issue with our villa pool as it wasn’t filtering but they were quick to resolve the problem
We chose not to hire a car but it was only €8 to Kolymvari where there was a nice assortment of bars and restaurants on the seafront. We ate at the hotel and also the 2 other local restaurants in Spilia too
We had a lovely relaxing week here as a family of 4 with 2 adult children. We had intended to use the sofa bed in the lounge but they had put an extra bed in the single room for us
Crete, Hersonissos, Eleutheriou Venizelou 122 St. 🧭 Map
Pool: Pool
Any query we had was dealt with perfectly by the front desk where whoever we spoke to was more than happy to go above and beyond to help. Pool staff were really lovely and bar staff too
The music in the day was not too loud which was great and almost sunbeds were in sunlight most of the day too which was great for October! The pool was always very clean and not too busy even though the hotel was fully booked, and rarely had reserved sunbeds too
Our stay at Cooks Club Hersonissos was amazing. Firstly the staff were all incredible
With half board, you get a credit to spend — which is actually a clever system — and the food itself was very good and delicious. But having to pay extra for a cappuccino at breakfast is just absurd
That should simply be included 🤷🏼♀️
The location is great too being only a 5 minute walk from most busy restaurants at the seafront
We stayed for one week and we felt very good! All the staff was very polite and always smiling and ready to help. The rooms are very clean, the pool was nice even in october and the food was delicious and diverse.
Only a small amount of rooms so always space by the bar and pool. No sunbed races in the morning! Foods of a good variance in the restaurant each night with your stable chips option if nothing takes your fancy
The ruby royal area gets sun later in the day so if thats what you are after, get one of those rooms. All staff very welcoming and pleasant
The Cretan old town is only a 10 minute walk south, and the beach a 10 minute walk north
Crispy around the edges then placed on a hot plate. Similar with varying foods every time. This station should be cooking as requested. It takes 2 minutes to cook an egg. I'd much prefer to have it cooked for me
I've been all over the world,so different cuisines aren't an issue. But the standard of food is very poor. The cooking station was manned by a really nice guy. But cooking 20 fried eggs over done
Lovely hotel, super location on the beach short walk to centre (lake) 5 mins only, supermaket outside, reasonable spa, lovely room nice decor, amazing amaneiteis - Cool Clarins bottle red color, breakfast restaruarant on 5/F overlooking the sea, infinty pool all great
Wonderful stay! Not far from the city center, the pools are nice and the staffs are friendly. Breakfast was so good and they even have live musician playing for dinner
I’m not your normal busybody who leaves reviews for anything I am however exceptionally fussy and this by far is one of the best hotels I have ever stayed in having visited many hundreds of hotels over the last 40 years the room the staff the food everything was superb and the location is fantastic
Stayed at NIKO for a long weekend in mid October - we had the BEST weather (sunny and warm but not too hot) and really enjoyed our time there. The views are just stunning (definitely recommend sea-view rooms)
We had an upgrade which was lovely.
Breakfast plentiful and varied but fried eggs had been out for a while. Having said that the service was excellent and I could probably have asked for fresh ones.
Amazing, would definitely recommend to others!
Bus station is just ten minutes away from the hotel. Very easy to get here from Agios Nikolaos station. Loved every single second of my stay!
The reception is very good informed about the sight seeings and more activities. Actually the tips they proposed were priceless. to many unknown beautiful places in close distance that we will return to visit
We stumbled across this amazing place sort of by accident, having pre-booked other accommodation in the area but didn’t like it when we got there. So we had to find a suitable alternative very quickly
This place is magical! It’s in such a special place and has an wonderful energy. Early November is a beautiful time to go - very peaceful beach, exquisite clear water, calm, and such a warm welcome
I ‘ve stayedin Faedra Beach hotel this year in august. I liked the hotel staff, always helpful, friendly and welcome. I felt I was the local amongs them. The room was clean, and being cleaned every morning
Regular visitor to Crete and use this beach on a regular basis. Beach is nice and clean, water clear and Sandy. No problems getting in and out of the water
The room was really clean and bright and a very comfortable big bed - we slept so well. The food is very good and all staff really helpful and friendly
The surrounding of the hotel is not so nice (directly a quite busy road which can be a bit risky to cross, waste lying around), but there is a great supermarket (with souvenirs) there (and a bus stop)
We had a great experience: the hotel is very well located in front of the beach, facilities are great, the staff is extremely helpful and the food was very good. Highly recommend.
The food, greek and international, was great at all occasions (don't miss out the traditional greek dinner you can have at the beach bar). Only, during dinner the restaurant could be a bit crowded, loud
The all inclusive service is nice and includes all one can need (on the departure day, there is the option to extend the all inclusive service which would otherwise end at noon)
Nice five star hotel with direct beach access. The beach is sandy (in some places a small pebbly strip when entering the water). The wifi in the hotel works fine
Your hotel is a great place for vacation. The service is excellent. The beach is clean and well-maintained. Drinks are prepared quickly and deliciously.